{"id":29187,"date":"2026-07-31T01:57:10","date_gmt":"2026-07-31T01:57:10","guid":{"rendered":"\/misa-store\/?post_type=ht_kb&p=29187"},"modified":"2026-08-11T08:33:00","modified_gmt":"2026-08-11T08:33:00","slug":"huong-dan-nvkd-thu-thap-thong-tin-khach-hang-va-lay-xac-nhan-chinh-sach-bao-ve-du-lieu-ca-nhan","status":"publish","type":"ht_kb","link":"\/misa-store\/knowledge-base\/huong-dan-nvkd-thu-thap-thong-tin-khach-hang-va-lay-xac-nhan-chinh-sach-bao-ve-du-lieu-ca-nhan\/","title":{"rendered":"H\u01b0\u1edbng d\u1eabn NVKD thu th\u1eadp th\u00f4ng tin Kh\u00e1ch h\u00e0ng v\u00e0 l\u1ea5y x\u00e1c nh\u1eadn ch\u00ednh s\u00e1ch b\u1ea3o v\u1ec7 D\u1eef li\u1ec7u c\u00e1 nh\u00e2n"},"content":{"rendered":"

1. T\u1ed5ng quan<\/h3>\n
\n
T\u00ednh n\u0103ng n\u00e0y gi\u00fap Nh\u00e2n vi\u00ean kinh doanh thu th\u1eadp th\u00f4ng tin kh\u00e1ch h\u00e0ng t\u1ea1i hi\u1ec7n tr\u01b0\u1eddng (h\u1ed9i th\u1ea3o, \u0111i th\u1ecb tr\u01b0\u1eddng\u2026) m\u1ed9t c\u00e1ch chuy\u00ean nghi\u1ec7p v\u00e0 \u0111\u00fang quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt. Th\u00f4ng qua vi\u1ec7c l\u1ea5y x\u00e1c nh\u1eadn tr\u1ef1c ti\u1ebfp t\u1eeb kh\u00e1ch h\u00e0ng, d\u1eef li\u1ec7u s\u1ebd \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef an to\u00e0n v\u00e0o License Agreement, \u0111\u1ea3m b\u1ea3o tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh v\u1ec1 b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u c\u00e1 nh\u00e2n.<\/li>\n
N\u1ed9i dung h\u01b0\u1edbng d\u1eabn bao g\u1ed3m:<\/strong>\n
\n
C\u00e1ch th\u1ee9c thu th\u1eadp th\u00f4ng tin qua QR\/Link (Kh\u00e1ch h\u00e0ng t\u1ef1 nh\u1eadp).<\/li>\n
C\u00e1ch th\u1ee9c thu th\u1eadp th\u00f4ng tin qua nh\u1eadp li\u1ec7u tr\u1ef1c ti\u1ebfp (Nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3 nh\u1eadp).<\/li>\n<\/ul>\n<\/li>\n
\u0110\u1ed1i t\u01b0\u1ee3ng \u00e1p d\u1ee5ng:<\/strong>\u00a0Nh\u00e2n vi\u00ean kinh doanh.<\/li>\n<\/ul>\n
2. H\u01b0\u1edbng d\u1eabn th\u1ef1c hi\u1ec7n<\/h3>\n
B\u01b0\u1edbc 1: Truy c\u1eadp m\u00e0n “Thu th\u1eadp kh\u00e1ch h\u00e0ng” tr\u00ean MISA AMIS Mobile<\/h4>\n
\n
Anh\/ch\u1ecb truy c\u1eadp \u1ee9ng d\u1ee5ng MISA AMIS<\/strong> tr\u00ean Mobile, t\u1ea1i danh m\u1ee5c\u00a0T\u00ednh n\u0103ng<\/strong>, ch\u1ecdn\u00a0Thu th\u1eadp kh\u00e1ch h\u00e0ng<\/strong>.<\/li>\n<\/ul>\n
$\"\"$ <\/p>\n
B\u01b0\u1edbc 2: Ch\u1ecdn c\u00e1ch thu th\u1eadp th\u00f4ng tin<\/h4>\n
\n
T\u1ea1i \u0111\u00e2y, h\u1ec7 th\u1ed1ng cung c\u1ea5p:\n
\n
2 c\u00e1ch thu th\u1eadp th\u00f4ng tin v\u00e0 l\u1ea5y x\u00e1c nh\u1eadn c\u1ee7a Kh\u00e1ch h\u00e0ng v\u1ec1 Ch\u00ednh s\u00e1ch b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u c\u00e1 nh\u00e2n:\n
\n
(1) Khi mu\u1ed1n kh\u00e1ch h\u00e0ng ch\u1ee7 \u0111\u1ed9ng qu\u00e9t m\u00e3 v\u00e0 t\u1ef1 \u0111i\u1ec1n th\u00f4ng tin tr\u00ean thi\u1ebft b\u1ecb c\u1ee7a h\u1ecd => anh\/ch\u1ecb ch\u1ecdn Kh\u00e1ch h\u00e0ng t\u1ef1 nh\u1eadp th\u00f4ng tin<\/strong>.<\/li>\n
(2) Khi anh\/ch\u1ecb h\u1ed7 tr\u1ee3 Kh\u00e1ch h\u00e0ng \u0111i\u1ec1n th\u00f4ng tin nhanh ch\u00f3ng t\u1ea1i ch\u1ed7 => ch\u1ecdn Nh\u00e2n vi\u00ean nh\u1eadp th\u00f4ng<\/strong> tin<\/strong>.<\/li>\n<\/ul>\n<\/li>\n
(3) Ki\u1ec3m tra danh s\u00e1ch Kh\u00e1ch h\u00e0ng \u0111\u00e3 thu th\u1eadp.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n
$\"\"$ <\/td>\n $\"\"$ <\/td>\n $\"\"$ <\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
<\/p>\n
B\u01b0\u1edbc 2.1. Thu th\u1eadp th\u00f4ng tin qua QR\/Link – Kh\u00e1ch h\u00e0ng t\u1ef1 nh\u1eadp<\/strong><\/h5>\n
\n
Sau khi ch\u1ecdn Kh\u00e1ch h\u00e0ng t\u1ef1 nh\u1eadp th\u00f4ng tin<\/strong>, anh\/ch\u1ecb g\u1eedi m\u00e3 QR ho\u1eb7c sao ch\u00e9p li\u00ean k\u1ebft chia s\u1ebb cho Kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n
$\"\"$ <\/p>\n
\n
Kh\u00e1ch h\u00e0ng truy c\u1eadp \u0111\u01b0\u1eddng d\u1eabn r\u1ed3i nh\u1eadp c\u00e1c th\u00f4ng tin \u0110\u0103ng k\u00fd nh\u1eadn t\u01b0 v\u1ea5n\u00a0<\/strong>nh\u01b0 sau:\n
\n
H\u1ecd v\u00e0 t\u00ean.<\/li>\n
S\u1ed1 \u0111i\u1ec7n tho\u1ea1i.<\/li>\n
Email.<\/li>\n
T\u1ec9nh\/Th\u00e0nh ph\u1ed1.<\/li>\n
M\u00e3 s\u1ed1 thu\u1ebf\/T\u00ean doanh nghi\u1ec7p.<\/li>\n
Ch\u1ee9c v\u1ee5\/Vai tr\u00f2.<\/li>\n
Sau \u0111\u00f3, tick ch\u1ecdn\u00a0T\u00f4i \u0111\u1ed3ng \u00fd v\u1edbi Ch\u00ednh s\u00e1ch b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a MISA.<\/strong><\/li>\n
R\u1ed3i nh\u1ea5n \u0110\u1ed3ng \u00fd<\/strong>.<\/li>\n<\/ul>\n<\/li>\n
\u0110\u0103ng k\u00fd th\u00e0nh c\u00f4ng, h\u1ec7 th\u1ed1ng s\u1ebd li\u00ean h\u1ec7 v\u00e0 h\u1ed7 tr\u1ee3 Kh\u00e1ch h\u00e0ng trong th\u1eddi gian s\u1edbm nh\u1ea5t.<\/li>\n
Kh\u00e1ch h\u00e0ng x\u00e1c nh\u1eadn th\u00e0nh c\u00f4ng, th\u00f4ng tin kh\u00e1ch h\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c l\u01b0u t\u1ea1i ph\u00e2n h\u1ec7\u00a0Ao c\u01a1 h\u1ed9i\u00a0<\/strong>tr\u00ean\u00a0CRM<\/strong>.<\/li>\n<\/ul>\n\n\n\n
$\"\"$ <\/td>\n $\"\"$ <\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
B\u01b0\u1edbc 2.2. Thu th\u1eadp th\u00f4ng tin qua nh\u1eadp li\u1ec7u tr\u1ef1c ti\u1ebfp – NVKD nh\u1eadp<\/strong><\/h5>\n
\n
Sau khi ch\u1ecdn\u00a0Nh\u00e2n vi\u00ean nh\u1eadp th\u00f4ng<\/strong> tin<\/strong>, anh\/ch\u1ecb th\u1ef1c hi\u1ec7n nh\u1eadp c\u00e1c th\u00f4ng tin Kh\u00e1ch h\u00e0ng, nh\u01b0 sau:\n
\n
H\u1ecd v\u00e0 t\u00ean.<\/li>\n
S\u1ed1 \u0111i\u1ec7n tho\u1ea1i.<\/li>\n
Email.<\/li>\n
T\u1ec9nh\/Th\u00e0nh ph\u1ed1.<\/li>\n
M\u00e3 s\u1ed1 thu\u1ebf\/T\u00ean doanh nghi\u1ec7p.<\/li>\n
Ch\u1ee9c v\u1ee5\/Vai tr\u00f2.<\/li>\n
R\u1ed3i nh\u1ea5n\u00a0L\u01b0u v\u00e0 G\u1eedi x\u00e1c nh\u1eadn <\/strong>\u0111\u1ec3 Kh\u00e1ch h\u00e0ng ki\u1ec3m tra l\u1ea1i d\u1eef li\u1ec7u v\u00e0 th\u1ef1c hi\u1ec7n thao t\u00e1c x\u00e1c nh\u1eadn tr\u1ef1c ti\u1ebfp tr\u00ean thi\u1ebft b\u1ecb c\u1ee7a h\u1ecd.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
$\"\"$ <\/p>\n
\n
T\u1ea1o m\u00e3 x\u00e1c nh\u1eadn th\u00e0nh c\u00f4ng, anh\/ch\u1ecb g\u1eedi m\u00e3 QR ho\u1eb7c sao ch\u00e9p li\u00ean k\u1ebft chia s\u1ebb cho Kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n\n\n\n
$\"\"$ <\/td>\n $\"\"$ <\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n
Sau khi qu\u00e9t m\u00e3 QR ho\u1eb7c \u0111\u01b0\u1eddng link do anh\/ch\u1ecb cung c\u1ea5p, Kh\u00e1ch h\u00e0ng th\u1ef1c hi\u1ec7n:\n
\n
Nh\u1eadp \u0110\u1ecba ch\u1ec9 th\u1ee7 c\u00f4ng ho\u1eb7c l\u1ea5y t\u1ef1 \u0111\u1ed9ng theo \u0111\u1ecbnh v\u1ecb.<\/li>\n
Tick ch\u1ecdn\u00a0T\u00f4i \u0111\u00e3 \u0111\u1ecdc, hi\u1ec3u v\u00e0 \u0111\u1ed3ng \u00fd v\u1edbi Ch\u00ednh s\u00e1ch b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u c\u00e1 nh\u00e2n<\/strong> => r\u1ed3i nh\u1ea5n G\u1eedi<\/strong>.<\/li>\n<\/ul>\n<\/li>\n
Kh\u00e1ch h\u00e0ng x\u00e1c nh\u1eadn th\u00e0nh c\u00f4ng, th\u00f4ng tin kh\u00e1ch h\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c l\u01b0u t\u1ea1i ph\u00e2n h\u1ec7\u00a0Ao c\u01a1 h\u1ed9i\u00a0<\/strong>tr\u00ean\u00a0CRM<\/strong>.<\/li>\n<\/ul>\n
$\"\"$ <\/p>\n
Ki\u1ec3m tra danh s\u00e1ch Kh\u00e1ch h\u00e0ng \u0111\u00e3 thu th\u1eadp<\/span><\/h5>\n
\n
Tr\u01b0\u1eddng h\u1ee3p c\u1ea7n xem danh s\u00e1ch Kh\u00e1ch h\u00e0ng \u0111\u00e3 thu th\u1eadp k\u00e8m tr\u1ea1ng th\u00e1i, anh\/ch\u1ecb ch\u1ecdn Danh s\u00e1ch Kh\u00e1ch h\u00e0ng \u0111\u00e3 thu th\u1eadp<\/strong>.<\/li>\n
T\u1ea1i \u0111\u00e2y, anh\/ch\u1ecb c\u00f3 th\u1ec3:\n
\n
T\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng \u0111\u00e3 thu th\u1eadp theo t\u00ean, S\u0110T, email,…<\/li>\n
Xem danh s\u00e1ch theo c\u00e1c tr\u1ea1ng th\u00e1i:\u00a0Ch\u01b0a x\u00e1c nh\u1eadn<\/strong>, \u0110\u00e3 x\u00e1c nh\u1eadn<\/strong>.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n
$\"\"$ <\/td>\n $\"\"$ <\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
Ch\u00fac anh\/ch\u1ecb th\u1ef1c hi\u1ec7n th\u00e0nh c\u00f4ng.<\/p>\n","protected":false},"excerpt":{"rendered":"
1. T\u1ed5ng quan T\u00ednh n\u0103ng n\u00e0y gi\u00fap Nh\u00e2n vi\u00ean kinh doanh thu th\u1eadp th\u00f4ng tin kh\u00e1ch h\u00e0ng t\u1ea1i hi\u1ec7n tr\u01b0\u1eddng (h\u1ed9i th\u1ea3o, \u0111i th\u1ecb tr\u01b0\u1eddng\u2026) m\u1ed9t c\u00e1ch chuy\u00ean nghi\u1ec7p v\u00e0 \u0111\u00fang quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt. Th\u00f4ng qua vi\u1ec7c l\u1ea5y x\u00e1c nh\u1eadn tr\u1ef1c ti\u1ebfp t\u1eeb kh\u00e1ch h\u00e0ng, d\u1eef li\u1ec7u s\u1ebd \u0111\u01b0\u1ee3c…<\/p>\n","protected":false},"author":103,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[43,8],"ht-kb-tag":[],"class_list":["post-29187","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-kinh-doanh-truc-tiep","ht_kb_category-tinh-nang-moi"],"_links":{"self":[{"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/29187","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/misa-store\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/users\/103"}],"replies":[{"embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/comments?post=29187"}],"version-history":[{"count":3,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/29187\/revisions"}],"predecessor-version":[{"id":29221,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/29187\/revisions\/29221"}],"wp:attachment":[{"href":"\/misa-store\/wp-json\/wp\/v2\/media?parent=29187"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb-category?post=29187"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb-tag?post=29187"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}