{"id":27821,"date":"2026-05-29T01:38:29","date_gmt":"2026-05-29T01:38:29","guid":{"rendered":"\/misa-store\/?post_type=ht_kb&#038;p=27821"},"modified":"2026-05-29T03:48:53","modified_gmt":"2026-05-29T03:48:53","slug":"huong-dan-su-dung-chuc-nang-doi-tac-danh-dau-co-hoi-that-bai-tren-he-thong-partner-partner-doi-tac-va-partner-manager","status":"publish","type":"ht_kb","link":"\/misa-store\/knowledge-base\/huong-dan-su-dung-chuc-nang-doi-tac-danh-dau-co-hoi-that-bai-tren-he-thong-partner-partner-doi-tac-va-partner-manager\/","title":{"rendered":"H\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng ch\u1ee9c n\u0103ng \u0111\u1ed1i t\u00e1c \u0111\u00e1nh d\u1ea5u c\u01a1 h\u1ed9i th\u1ea5t b\u1ea1i tr\u00ean h\u1ec7 th\u1ed1ng Partner (Partner \u0111\u1ed1i t\u00e1c v\u00e0 Partner manager)"},"content":{"rendered":"<h3>1. T\u1ed5ng quan<\/h3>\n<ul>\n<li><strong>Mong mu\u1ed1n: <\/strong>\u0110\u1ed1i t\u00e1c tr\u00ean\u00a0<strong>Partner Portal <\/strong>v\u00e0 Nh\u00e2n vi\u00ean Qu\u1ea3n l\u00fd \u0110\u1ea1i l\u00fd\/C\u1ed9ng t\u00e1c vi\u00ean tr\u00ean <strong>Partner Manager <\/strong>mu\u1ed1n ch\u1ee7 \u0111\u1ed9ng \u0111\u00e1nh d\u1ea5u <strong>C\u01a1 h\u1ed9i th\u1ea5t b\u1ea1i <\/strong>cho c\u01a1 h\u1ed9i do\u00a0\u0111\u1ed1i t\u00e1c \u0111\u00e3 khai b\u00e1o th\u00f4ng qua <strong>checkbox tr\u1ef1c ti\u1ebfp tr\u00ean danh s\u00e1ch c\u01a1 h\u1ed9i<\/strong>,\u00a0\u0111\u1ec3\u00a0d\u00f9 c\u01a1 h\u1ed9i v\u1eabn trong b\u1ea3o h\u1ed9 15\/30 ng\u00e0y, \u0110\u1ed1i t\u00e1c kh\u00e1c ho\u1eb7c NVKD MISA (CRM) v\u1eabn c\u00f3 th\u1ec3 khai b\u00e1o l\u1ea1i cho kh\u00e1ch h\u00e0ng \u0111\u00f3.<\/li>\n<li><strong>Gi\u1ea3i ph\u00e1p:\u00a0<\/strong>B\u1ed5 sung ch\u1ee9c n\u0103ng cho ph\u00e9p \u0111\u1ed1i t\u00e1c \u0111\u00e1nh d\u1ea5u c\u01a1 h\u1ed9i th\u1ea5t b\u1ea1i tr\u00ean h\u1ec7 th\u1ed1ng Partner \u0110\u1ea1i l\u00fd v\u00e0 Partner Manager.<\/li>\n<li>B\u00e0i vi\u1ebft n\u00e0y s\u1ebd h\u01b0\u1edbng d\u1eabn anh\/ch\u1ecb s\u1eed d\u1ee5ng ch\u1ee9c n\u0103ng \u0111\u00e1nh d\u1ea5u c\u01a1 h\u1ed9i th\u1ea5t b\u1ea1i tr\u00ean h\u1ec7 th\u1ed1ng\u00a0Partner \u0110\u1ea1i l\u00fd v\u00e0 Partner Manager.<\/li>\n<\/ul>\n<h3>2. H\u01b0\u1edbng d\u1eabn th\u1ef1c hi\u1ec7n<\/h3>\n<h4>2.1. H\u01b0\u1edbng d\u1eabn \u0111\u00e1nh d\u1ea5u c\u01a1 h\u1ed9i th\u1ea5t b\u1ea1i tr\u00ean Partner \u0110\u1ea1i l\u00fd<\/h4>\n<ul>\n<li>Anh\/ch\u1ecb truy c\u1eadp\u00a0<strong>MISA Partner\/ph\u00e2n h\u1ec7 Kh\u00e1ch h\u00e0ng<\/strong> ho\u1eb7c truy c\u1eadp tr\u1ef1c ti\u1ebfp <a href=\"https:\/\/partner.misa.vn\/v2\/customer\" target=\"_blank\" rel=\"noopener\">t\u1ea1i \u0111\u00e2y<\/a>.<\/li>\n<li>Sau \u0111\u00f3, nh\u1ea5n ch\u1ecdn d\u00f2ng \u0111\u1ea1i l\u00fd c\u1ea7n \u0111\u00e1nh d\u1ea5u th\u1ea5t b\u1ea1i =&gt; t\u1ea1i menu ch\u1ee9c n\u0103ng, nh\u1ea5n <strong>\u0110\u00e1nh d\u1ea5u th\u1ea5t b\u1ea1i<\/strong>.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-27823 size-full\" src=\"\/misa-store\/wp-content\/uploads\/2026\/05\/28.0.jpg\" alt=\"\" width=\"1920\" height=\"919\" srcset=\"\/misa-store\/wp-content\/uploads\/2026\/05\/28.0.jpg 1920w, \/misa-store\/wp-content\/uploads\/2026\/05\/28.0-300x144.jpg 300w, \/misa-store\/wp-content\/uploads\/2026\/05\/28.0-1024x490.jpg 1024w, \/misa-store\/wp-content\/uploads\/2026\/05\/28.0-768x368.jpg 768w, \/misa-store\/wp-content\/uploads\/2026\/05\/28.0-50x24.jpg 50w, \/misa-store\/wp-content\/uploads\/2026\/05\/28.0-1536x735.jpg 1536w, \/misa-store\/wp-content\/uploads\/2026\/05\/28.0-60x29.jpg 60w, \/misa-store\/wp-content\/uploads\/2026\/05\/28.0-100x48.jpg 100w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<ul>\n<li>H\u1ec7 th\u1ed1ng s\u1ebd hi\u1ec3n th\u1ecb pop-up x\u00e1c nh\u1eadn \u0111\u00e1nh d\u1ea5u c\u01a1 h\u1ed9i th\u1ea5t b\u1ea1i, anh\/ch\u1ecb vui l\u00f2ng \u0111\u1ecdc k\u1ef9 tr\u01b0\u1edbc khi nh\u1ea5n <strong>X\u00e1c nh\u1eadn <\/strong>\u0111\u1ec3 ti\u1ebfp t\u1ee5c.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-27825 size-full\" src=\"\/misa-store\/wp-content\/uploads\/2026\/05\/28.1.jpg\" alt=\"\" width=\"438\" height=\"170\" srcset=\"\/misa-store\/wp-content\/uploads\/2026\/05\/28.1.jpg 438w, \/misa-store\/wp-content\/uploads\/2026\/05\/28.1-300x116.jpg 300w, \/misa-store\/wp-content\/uploads\/2026\/05\/28.1-50x19.jpg 50w, \/misa-store\/wp-content\/uploads\/2026\/05\/28.1-60x23.jpg 60w, \/misa-store\/wp-content\/uploads\/2026\/05\/28.1-100x39.jpg 100w\" sizes=\"(max-width: 438px) 100vw, 438px\" \/><\/p>\n<ul>\n<li>\u0110\u00e1nh d\u1ea5u th\u1ea5t b\u1ea1i th\u00e0nh c\u00f4ng, h\u1ec7 th\u1ed1ng s\u1ebd tick checkbox t\u1ea1i tr\u01b0\u1eddng <strong>C\u01a1 h\u1ed9i th\u1ea5t b\u1ea1i\u00a0<\/strong>v\u00e0 c\u1eadp nh\u1eadt <strong>Ng\u00e0y \u0111\u00e1nh d\u1ea5u<\/strong>.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-27827 size-full\" src=\"\/misa-store\/wp-content\/uploads\/2026\/05\/28.2.jpg\" alt=\"\" width=\"422\" height=\"108\" srcset=\"\/misa-store\/wp-content\/uploads\/2026\/05\/28.2.jpg 422w, \/misa-store\/wp-content\/uploads\/2026\/05\/28.2-300x77.jpg 300w, \/misa-store\/wp-content\/uploads\/2026\/05\/28.2-50x13.jpg 50w, \/misa-store\/wp-content\/uploads\/2026\/05\/28.2-60x15.jpg 60w, \/misa-store\/wp-content\/uploads\/2026\/05\/28.2-100x26.jpg 100w\" sizes=\"(max-width: 422px) 100vw, 422px\" \/><\/p>\n<ul>\n<li><em><strong>L\u01b0u \u00fd:<\/strong><\/em>\n<ul>\n<li><em>Sau khi \u0111\u00e1nh d\u1ea5u th\u1ea5t b\u1ea1i, anh\/ch\u1ecb KH\u00d4NG th\u1ec3 ho\u00e0n t\u00e1c \u0111\u00e1nh d\u1ea5u.<\/em><\/li>\n<li><em>\u0110\u1ea1i l\u00fd \u0111\u01b0\u1ee3c \u0111\u00e1nh d\u1ea5u th\u1ea5t b\u1ea1i s\u1ebd m\u1ea5t quy\u1ec1n b\u1ea3o h\u1ed9 nh\u01b0ng v\u1eabn \u0111\u01b0\u1ee3c l\u00ean \u0111\u01a1n h\u00e0ng.<\/em><\/li>\n<li><em>H\u1ec7 th\u1ed1ng s\u1ebd \u0111\u1ed3ng b\u1ed9 \u0111\u00e1nh d\u1ea5u th\u1ea5t b\u1ea1i c\u1ee7a \u0111\u1ea1i l\u00fd sang Partner Manager.<\/em><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h4>2.2. H\u01b0\u1edbng d\u1eabn \u0111\u00e1nh d\u1ea5u c\u01a1 h\u1ed9i th\u1ea5t b\u1ea1i tr\u00ean Partner Manager<\/h4>\n<ul>\n<li>Anh\/ch\u1ecb truy c\u1eadp\u00a0<strong>MISA Partner\/ph\u00e2n h\u1ec7 \u0110\u01a1n h\u00e0ng Partner<\/strong>.<\/li>\n<li>Sau \u0111\u00f3, l\u1ef1a ch\u1ecdn \u0111\u1ed1i t\u00e1c c\u1ea7n \u0111\u00e1nh d\u1ea5u th\u1ea5t b\u1ea1i =&gt; click chu\u1ed9t ph\u1ea3i t\u1ea1i d\u00f2ng \u0111\u1ed1i t\u00e1c r\u1ed3i nh\u1ea5n <strong>\u0110\u00e1nh d\u1ea5u c\u01a1 h\u1ed9i th\u1ea5t b\u1ea1i<\/strong>.<\/li>\n<li><em><strong>L\u01b0u \u00fd:\u00a0<\/strong>H\u1ec7 th\u1ed1ng ch\u1ec9 h\u1ed7 tr\u1ee3 anh\/ch\u1ecb \u0111\u00e1nh d\u1ea5u th\u1ea5t b\u1ea1i cho c\u00e1c \u0111\u1ed1i t\u00e1c c\u00f3\u00a0<strong>Tr\u1ea1ng th\u00e1i\u00a0<\/strong>l\u00e0\u00a0<strong>Ch\u01b0a mua h\u00e0ng<\/strong>.<\/em><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-27849 size-full\" src=\"\/misa-store\/wp-content\/uploads\/2026\/05\/29.0.jpg\" alt=\"\" width=\"1920\" height=\"919\" srcset=\"\/misa-store\/wp-content\/uploads\/2026\/05\/29.0.jpg 1920w, \/misa-store\/wp-content\/uploads\/2026\/05\/29.0-300x144.jpg 300w, \/misa-store\/wp-content\/uploads\/2026\/05\/29.0-1024x490.jpg 1024w, \/misa-store\/wp-content\/uploads\/2026\/05\/29.0-768x368.jpg 768w, \/misa-store\/wp-content\/uploads\/2026\/05\/29.0-50x24.jpg 50w, \/misa-store\/wp-content\/uploads\/2026\/05\/29.0-1536x735.jpg 1536w, \/misa-store\/wp-content\/uploads\/2026\/05\/29.0-60x29.jpg 60w, \/misa-store\/wp-content\/uploads\/2026\/05\/29.0-100x48.jpg 100w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<ul>\n<li>H\u1ec7 th\u1ed1ng s\u1ebd hi\u1ec3n th\u1ecb pop-up x\u00e1c nh\u1eadn \u0111\u00e1nh d\u1ea5u th\u1ea5t b\u1ea1i, anh\/ch\u1ecb vui l\u00f2ng \u0111\u1ecdc k\u1ef9 tr\u01b0\u1edbc khi nh\u1ea5n <strong>C\u00f3 <\/strong>\u0111\u1ec3 ti\u1ebfp t\u1ee5c.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-27851 size-full\" src=\"\/misa-store\/wp-content\/uploads\/2026\/05\/29.1.jpg\" alt=\"\" width=\"605\" height=\"148\" srcset=\"\/misa-store\/wp-content\/uploads\/2026\/05\/29.1.jpg 605w, \/misa-store\/wp-content\/uploads\/2026\/05\/29.1-300x73.jpg 300w, \/misa-store\/wp-content\/uploads\/2026\/05\/29.1-50x12.jpg 50w, \/misa-store\/wp-content\/uploads\/2026\/05\/29.1-60x15.jpg 60w, \/misa-store\/wp-content\/uploads\/2026\/05\/29.1-100x24.jpg 100w\" sizes=\"(max-width: 605px) 100vw, 605px\" \/><\/p>\n<ul>\n<li>\u0110\u00e1nh d\u1ea5u th\u1ea5t b\u1ea1i th\u00e0nh c\u00f4ng, h\u1ec7 th\u1ed1ng s\u1ebd tick checkbox t\u1ea1i tr\u01b0\u1eddng <strong>C\u01a1 h\u1ed9i th\u1ea5t b\u1ea1i\u00a0<\/strong>v\u00e0 c\u1eadp nh\u1eadt <strong>Ng\u00e0y \u0111\u00e1nh d\u1ea5u<\/strong>.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-27853 size-full\" src=\"\/misa-store\/wp-content\/uploads\/2026\/05\/29.2.jpg\" alt=\"\" width=\"285\" height=\"128\" srcset=\"\/misa-store\/wp-content\/uploads\/2026\/05\/29.2.jpg 285w, \/misa-store\/wp-content\/uploads\/2026\/05\/29.2-50x22.jpg 50w, \/misa-store\/wp-content\/uploads\/2026\/05\/29.2-60x27.jpg 60w, \/misa-store\/wp-content\/uploads\/2026\/05\/29.2-100x45.jpg 100w\" sizes=\"(max-width: 285px) 100vw, 285px\" \/><\/p>\n<ul>\n<li><em><strong>L\u01b0u \u00fd:<\/strong><\/em>\n<ul>\n<li><em>Sau khi \u0111\u00e1nh d\u1ea5u th\u1ea5t b\u1ea1i, anh\/ch\u1ecb KH\u00d4NG th\u1ec3 ho\u00e0n t\u00e1c \u0111\u00e1nh d\u1ea5u.<\/em><\/li>\n<li><em>\u0110\u1ed1i t\u00e1c \u0111\u01b0\u1ee3c \u0111\u00e1nh d\u1ea5u th\u1ea5t b\u1ea1i s\u1ebd m\u1ea5t quy\u1ec1n b\u1ea3o h\u1ed9 nh\u01b0ng v\u1eabn \u0111\u01b0\u1ee3c l\u00ean \u0111\u01a1n h\u00e0ng.<\/em><\/li>\n<li><em>Ngo\u00e0i ra, NVKD c\u1ee7a MISA v\u00e0 \u0111\u1ed1i t\u00e1c kh\u00e1c c\u00f3 th\u1ec3 l\u00ean c\u01a1 h\u1ed9i.<\/em><\/li>\n<li><em>H\u1ec7 th\u1ed1ng s\u1ebd \u0111\u1ed3ng b\u1ed9 \u0111\u00e1nh d\u1ea5u th\u1ea5t b\u1ea1i c\u1ee7a \u0111\u1ea1i l\u00fd sang Partner \u0110\u1ea1i l\u00fd.<\/em><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>Ch\u00fac anh\/ch\u1ecb th\u1ef1c hi\u1ec7n th\u00e0nh c\u00f4ng.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. T\u1ed5ng quan Mong mu\u1ed1n: \u0110\u1ed1i t\u00e1c tr\u00ean\u00a0Partner Portal v\u00e0 Nh\u00e2n vi\u00ean Qu\u1ea3n l\u00fd \u0110\u1ea1i l\u00fd\/C\u1ed9ng t\u00e1c vi\u00ean tr\u00ean Partner Manager mu\u1ed1n ch\u1ee7 \u0111\u1ed9ng \u0111\u00e1nh d\u1ea5u C\u01a1 h\u1ed9i th\u1ea5t b\u1ea1i cho c\u01a1 h\u1ed9i do\u00a0\u0111\u1ed1i t\u00e1c \u0111\u00e3 khai b\u00e1o th\u00f4ng qua checkbox tr\u1ef1c ti\u1ebfp tr\u00ean danh s\u00e1ch c\u01a1 h\u1ed9i,\u00a0\u0111\u1ec3\u00a0d\u00f9 c\u01a1 h\u1ed9i&#8230;<\/p>\n","protected":false},"author":103,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[15],"ht-kb-tag":[],"class_list":["post-27821","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-misa-partner"],"_links":{"self":[{"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/27821","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/misa-store\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/users\/103"}],"replies":[{"embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/comments?post=27821"}],"version-history":[{"count":3,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/27821\/revisions"}],"predecessor-version":[{"id":27909,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/27821\/revisions\/27909"}],"wp:attachment":[{"href":"\/misa-store\/wp-json\/wp\/v2\/media?parent=27821"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb-category?post=27821"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb-tag?post=27821"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}