Hi\u1ec7n nay, MISA \u0111\u00e3 \u00e1p d\u1ee5ng AI \u0111\u1ec3 c\u1ea3nh b\u00e1o c\u00e1c KH c\u00f3 nguy c\u01a1 r\u1eddi b\u1ecf \u1edf th\u1eddi \u0111i\u1ec3m hi\u1ec7n t\u1ea1i => Nh\u1edd k\u1ebft qu\u1ea3 \u00e1p d\u1ee5ng n\u00e0y m\u00e0 \u0111\u00e3 ph\u00e1t hi\u1ec7n r\u1eddi b\u1ecf s\u1edbm v\u00e0 ch\u0103m s\u00f3c KH quay l\u1ea1i kh\u00e1 hi\u1ec7u qu\u1ea3.<\/li>\r\n\r\n\r\n\r\n

CRM \u0111\u00e3 x\u00e2y d\u1ef1ng t\u00ednh n\u0103ng hi\u1ec3n th\u1ecb c\u00e1c k\u1ebft qu\u1ea3 AI d\u1ef1 b\u00e1o r\u1eddi b\u1ecf s\u1edbm<\/strong>, \u0110\u1ed9 tin c\u1eady d\u1ef1 b\u00e1o r\u1eddi b\u1ecf s\u1edbm<\/strong> v\u00e0 L\u00fd do AI d\u1ef1 b\u00e1o r\u1eddi b\u1ecf s\u1edbm<\/strong>.<\/li>\r\n\r\n\r\n\r\n

\u0110\u1ed1i t\u01b0\u1ee3ng s\u1eed d\u1ee5ng: ONB ki\u1ec3m so\u00e1t<\/strong> v\u00e0 CSM<\/strong>.<\/li>\r\n\r\n\r\n\r\n

B\u00e0i vi\u1ebft n\u00e0y s\u1ebd h\u01b0\u1edbng d\u1eabn Ng\u01b0\u1eddi d\u00f9ng s\u1eed d\u1ee5ng t\u00ednh n\u0103ng d\u1ef1 b\u00e1o KH c\u00f3 nguy c\u01a1 r\u1eddi b\u1ecf s\u1edbm tr\u00ean CRM.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n
2. H\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng<\/h3>\r\n\r\n\r\n\r\n
2.1. Tr\u00ean ph\u00e2n h\u1ec7 KH ch\u0103m s\u00f3c<\/h3>\r\n\r\n\r\n\r\n
\r\n
Ng\u01b0\u1eddi d\u00f9ng truy c\u1eadp ph\u00e2n h\u1ec7 KH ch\u0103m s\u00f3c <\/strong>tr\u00ean CRM<\/strong>, c\u00f3 th\u1ec3 truy c\u1eadp tr\u1ef1c ti\u1ebfp t\u1ea1i \u0111\u00e2y<\/a>.<\/li>\r\n\r\n\r\n\r\n
H\u1ec7 th\u1ed1ng \u0111\u00e3 b\u1ed5 sung 3 tr\u01b0\u1eddng th\u00f4ng tin:\r\n
\r\n
AI d\u1ef1 b\u00e1o r\u1eddi b\u1ecf s\u1edbm<\/strong>: g\u1ed3m c\u00e1c tr\u1ea1ng th\u00e1i \u0110ang s\u1eed d\u1ee5ng\/C\u1ea3nh b\u00e1o r\u1eddi b\u1ecf\/Kh\u00f4ng \u0111\u1ee7 th\u00f4ng tin d\u1ef1 \u0111o\u00e1n<\/strong>.<\/li>\r\n\r\n\r\n\r\n
\u0110\u1ed9 tin c\u1eady d\u1ef1 b\u00e1o r\u1eddi b\u1ecf s\u1edbm<\/strong>: hi\u1ec3n th\u1ecb d\u1ea1ng d\u1ea1ng s\u1ed1 t\u1ef7 l\u1ec7 %.<\/li>\r\n\r\n\r\n\r\n
L\u00fd do AI d\u1ef1 b\u00e1o r\u1eddi b\u1ecf s\u1edbm<\/strong>: h\u1ec7 th\u1ed1ng ch\u1ec9 hi\u1ec3n th\u1ecb t\u1ed1i \u0111a 100 k\u00fd t\u1ef1, khi Ng\u01b0\u1eddi d\u00f9ng hover v\u00e0o d\u00f2ng l\u00fd do, s\u1ebd hi\u1ec3n th\u1ecb \u0111\u1ea7y \u0111\u1ee7.<\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\n\r\n
$\"\"$ <\/p>\r\n
\r\n
Ngo\u00e0i ra, khi Ng\u01b0\u1eddi d\u00f9ng s\u1eed d\u1ee5ng AI \u0111\u1ec3 Ph\u00e2n t\u00edch l\u1ecbch s\u1eed ho\u1ea1t \u0111\u1ed9ng<\/strong> c\u1ee7a KH, h\u1ec7 th\u1ed1ng s\u1ebd hi\u1ec3n th\u1ecb th\u00eam th\u00f4ng tin AI d\u1ef1 b\u00e1o r\u1eddi b\u1ecf s\u1edbm, li\u1ec1n sau t\u00ean s\u1ea3n ph\u1ea9m.<\/li>\r\n<\/ul>\r\n
$\"\"$ <\/p>\r\n\r\n
2.2. Tr\u00ean danh m\u1ee5c Thi\u1ebft l\u1eadp<\/h4>\r\n\r\n\r\n\r\n
\r\n
Khi thi\u1ebft l\u1eadp Chi\u1ebfn d\u1ecbch ch\u0103m s\u00f3c KH r\u1eddi b\u1ecf\/gia h\u1ea1n (d\u00e0nh cho ONB ki\u1ec3m so\u00e1t) ng\u01b0\u1eddi d\u00f9ng nh\u1ea5n Thi\u1ebft l\u1eadp\/Quy t\u1eafc t\u1ef1 \u0111\u1ed9ng\/Chi\u1ebfn d\u1ecbch ch\u0103m s\u00f3c KH r\u1eddi b\u1ecf\/gia h\u1ea1n (ONB KS)<\/strong> ho\u1eb7c truy c\u1eadp tr\u1ef1c ti\u1ebfp t\u1ea1i \u0111\u00e2y<\/a>.<\/li>\r\n<\/ul>\r\n
$\"\"$ <\/p>\r\n\r\n
\r\n
Nh\u1ea5n Th\u00eam <\/strong>\u0111\u1ec3 t\u1ea1o m\u1edbi chi\u1ebfn d\u1ecbch ch\u0103m s\u00f3c.<\/li>\r\n\r\n\r\n\r\n
T\u1ea1i \u0111\u00e2y, Ng\u01b0\u1eddi d\u00f9ng nh\u1eadp c\u00e1c th\u00f4ng tin chi\u1ebfn d\u1ecbch m\u1edbi sau \u0111\u00f3 thi\u1ebft l\u1eadp c\u00e1c \u0111i\u1ec1u ki\u1ec7n l\u1ea5y l\u00ean c\u00e1c KHCS th\u1ecfa m\u00e3n.<\/li>\r\n\r\n\r\n\r\n
H\u1ec7 th\u1ed1ng b\u1ed5 sung \r\n
\r\n
AI d\u1ef1 b\u00e1o r\u1eddi b\u1ecf s\u1edbm<\/strong>: g\u1ed3m c\u00e1c tr\u1ea1ng th\u00e1i \u0110ang s\u1eed d\u1ee5ng\/C\u1ea3nh b\u00e1o r\u1eddi b\u1ecf\/Kh\u00f4ng \u0111\u1ee7 th\u00f4ng tin d\u1ef1 \u0111o\u00e1n<\/strong>.<\/li>\r\n\r\n\r\n\r\n
\u0110\u1ed9 tin c\u1eady d\u1ef1 b\u00e1o r\u1eddi b\u1ecf s\u1edbm<\/strong>: hi\u1ec3n th\u1ecb d\u1ea1ng d\u1ea1ng s\u1ed1 t\u1ef7 l\u1ec7 %.<\/li>\r\n\r\n\r\n\r\n
L\u00fd do AI d\u1ef1 b\u00e1o r\u1eddi b\u1ecf s\u1edbm<\/strong>.<\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\n\r\n
$\"\"$ <\/p>\r\n
\r\n
Ng\u01b0\u1eddi d\u00f9ng c\u00f3 th\u1ec3 thi\u1ebft l\u1eadp 1 ho\u1eb7c nhi\u1ec1u \u0111i\u1ec1u ki\u1ec7n => Thi\u1ebft l\u1eadp xong nh\u1ea5n L\u01b0u<\/strong>.<\/li>\r\n<\/ul>\r\n
$\"\"$ <\/p>\r\n\r\n
\r\n
Thi\u1ebft l\u1eadp th\u00e0nh c\u00f4ng, h\u1ec7 th\u1ed1ng s\u1ebd c\u1eadp nh\u1eadt tr\u00ean danh s\u00e1ch Chi\u1ebfn d\u1ecbch ch\u0103m s\u00f3c.<\/li>\r\n<\/ul>\r\n
$\"\"$ Ch\u00fac anh\/ch\u1ecb th\u1ef1c hi\u1ec7n th\u00e0nh c\u00f4ng.<\/p>\r\n\r\n\r\n
\r\n
$\"\"$ <\/figure><\/div>\r\n\r\n
\r\n
$\"\"$ <\/figure><\/div>","protected":false},"excerpt":{"rendered":"
1. T\u1ed5ng quan 2. H\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng 2.1. Tr\u00ean ph\u00e2n h\u1ec7 KH ch\u0103m s\u00f3c Ngo\u00e0i ra, khi Ng\u01b0\u1eddi d\u00f9ng s\u1eed d\u1ee5ng AI \u0111\u1ec3 Ph\u00e2n t\u00edch l\u1ecbch s\u1eed ho\u1ea1t \u0111\u1ed9ng c\u1ee7a KH, h\u1ec7 th\u1ed1ng s\u1ebd hi\u1ec3n th\u1ecb th\u00eam th\u00f4ng tin AI d\u1ef1 b\u00e1o r\u1eddi b\u1ecf s\u1edbm, li\u1ec1n sau t\u00ean s\u1ea3n…<\/p>\n","protected":false},"author":103,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[31],"ht-kb-tag":[],"class_list":["post-27097","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-amis-crm-misa"],"_links":{"self":[{"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/27097","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/misa-store\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/users\/103"}],"replies":[{"embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/comments?post=27097"}],"version-history":[{"count":2,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/27097\/revisions"}],"predecessor-version":[{"id":27113,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/27097\/revisions\/27113"}],"wp:attachment":[{"href":"\/misa-store\/wp-json\/wp\/v2\/media?parent=27097"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb-category?post=27097"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb-tag?post=27097"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}