{"id":26983,"date":"2026-04-15T11:00:19","date_gmt":"2026-04-15T11:00:19","guid":{"rendered":"\/misa-store\/?post_type=ht_kb&#038;p=26983"},"modified":"2026-05-05T09:57:38","modified_gmt":"2026-05-05T09:57:38","slug":"huong-dan-nvkd-theo-doi-thong-tin-ngan-hang-va-gan-the-chien-dich-bankhub-q2-2026-len-thong-tin-khach-hang-cua-misa-tren-crm-misa","status":"publish","type":"ht_kb","link":"\/misa-store\/knowledge-base\/huong-dan-nvkd-theo-doi-thong-tin-ngan-hang-va-gan-the-chien-dich-bankhub-q2-2026-len-thong-tin-khach-hang-cua-misa-tren-crm-misa\/","title":{"rendered":"H\u01b0\u1edbng d\u1eabn NVKD theo d\u00f5i th\u00f4ng tin ng\u00e2n h\u00e0ng v\u00e0 g\u1eafn th\u1ebb \u201cChi\u1ebfn d\u1ecbch Bankhub Q2.2026\u201d l\u00ean th\u00f4ng tin kh\u00e1ch h\u00e0ng c\u1ee7a MISA tr\u00ean CRM MISA"},"content":{"rendered":"<h3>1. T\u1ed5ng quan<\/h3>\r\n\r\n<ul class=\"wp-block-list\">\r\n<li><strong>Hi\u1ec7n nay<\/strong>:\r\n<ul class=\"wp-block-list\">\r\n<li><strong>CRM \u0111ang ch\u1ea1y chi\u1ebfn d\u1ecbch b\u00e1n Bankhub<\/strong> (ph\u1ea7n m\u1ec1m n\u1ec1n t\u1ea3ng k\u1ebft n\u1ed1i d\u1eef li\u1ec7u ng\u00e2n h\u00e0ng (Open Banking\/Bank API), <strong>gi\u00fap doanh nghi\u1ec7p v\u00e0 ph\u1ea7n m\u1ec1m<\/strong> (nh\u01b0 CRM, k\u1ebf to\u00e1n\u2026) <strong>l\u1ea5y v\u00e0 x\u1eed l\u00fd d\u1eef li\u1ec7u t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng t\u1ef1 \u0111\u1ed9ng<\/strong>.<\/li>\r\n\r\n\r\n\r\n<li>\u0110\u1ec3<strong> chu\u1ea9n h\u00f3a d\u1eef li\u1ec7u ng\u00e2n h\u00e0ng v\u00e0 x\u00e1c \u0111\u1ecbnh \u0111\u00fang t\u1eadp kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng <\/strong>tri\u1ec3n khai <strong>chi\u1ebfn d\u1ecbch Bankhub Q2.2026<\/strong> tr\u00ean CRM th\u00ec NVKD c\u1ea7n n\u1eafm \u0111\u01b0\u1ee3c <strong>Th\u00f4ng tin Ng\u00e2n h\u00e0ng<\/strong> c\u1ee7a t\u1eebng KH.<\/li>\r\n\r\n\r\n\r\n<li>Danh s\u00e1ch c\u00e1c Ng\u00e2n h\u00e0ng ti\u1ec1m n\u0103ng bao g\u1ed3m Vietcombank, VietinBank, BIDV, Techcombank, MBBank, VPBank, ACB, TPBank, SHB, OCB v\u00e0 MSB.<\/li>\r\n<\/ul>\r\n<\/li>\r\n\r\n\r\n\r\n<li>D\u1ef1 \u00e1n CRM MISA ph\u00e1t h\u00e0nh t\u00ednh n\u0103ng c\u1eadp nh\u1eadt th\u00f4ng tin ng\u00e2n h\u00e0ng v\u00e0 G\u1eafn th\u1ebb <strong>Chi\u1ebfn d\u1ecbch Bankhub Q2.2026<\/strong> l\u00ean th\u00f4ng tin kh\u00e1ch h\u00e0ng c\u1ee7a MISA \u0111\u1ec3 ph\u1ee5c v\u1ee5 chi\u1ebfn d\u1ecbch ch\u00e0o b\u00e1n Bankhub.<\/li>\r\n\r\n\r\n\r\n<li><strong>M\u1ee5c \u0111\u00edch<\/strong>: Gi\u00fap NVKD\r\n<ul class=\"wp-block-list\">\r\n<li>C\u00f3 th\u1ec3 theo d\u00f5i th\u00f4ng tin Ng\u00e2n h\u00e0ng theo t\u1eebng KH.<\/li>\r\n\r\n\r\n\r\n<li>G\u1eafn th\u1ebb v\u1edbi c\u00e1c KH ti\u1ec1m n\u0103ng d\u1ef1a theo danh s\u00e1ch Ng\u00e2n h\u00e0ng ti\u1ec1m n\u0103ng quy \u0111\u1ecbnh: Vietcombank, VietinBank, BIDV, Techcombank, MBBank, VPBank, ACB, TPBank, SHB, OCB v\u00e0 MSB.\r\n<ul class=\"wp-block-list\">\r\n<li class=\"has-orange-color has-text-color has-link-color wp-elements-aea3ff4458bdcb587924c8796884f499\"><strong>L\u01b0u \u00fd: Danh s\u00e1ch ng\u00e2n h\u00e0ng theo kh\u00e1ch h\u00e0ng s\u1ebd d\u1ef1a theo th\u00f4ng tin do ph\u1ea7n m\u1ec1m MAKT cung c\u1ea5p.<\/strong><\/li>\r\n\r\n\r\n\r\n<li>G\u1eafn th\u1ebb <strong>Chi\u1ebfn d\u1ecbch Bankhub Q2.2026<\/strong> v\u00e0o danh s\u00e1ch Kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng b\u00e1n Bankhub l\u00e0 c\u00e1c Kh\u00e1ch h\u00e0ng \u0111ang c\u00f3 t\u00e0i kho\u1ea3n t\u1ea1i c\u00e1c ng\u00e2n h\u00e0ng ti\u1ec1m n\u0103ng (theo danh s\u00e1ch ng\u00e2n h\u00e0ng nh\u01b0 tr\u00ean).<\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\n<\/li>\r\n\r\n\r\n\r\n<li>B\u00e0i vi\u1ebft n\u00e0y s\u1ebd h\u01b0\u1edbng d\u1eabn anh\/ch\u1ecb theo d\u00f5i th\u00f4ng tin ng\u00e2n h\u00e0ng v\u00e0 g\u1eafn th\u1ebb <strong>Chi\u1ebfn d\u1ecbch Bankhub Q2.2026<\/strong> l\u00ean th\u00f4ng tin kh\u00e1ch h\u00e0ng c\u1ee7a MISA tr\u00ean CRM MISA.<\/li>\r\n<\/ul>\r\n\r\n<h3>2. H\u01b0\u1edbng d\u1eabn th\u1ef1c hi\u1ec7n<\/h3>\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Anh\/ch\u1ecb truy c\u1eadp ph\u00e2n h\u1ec7 <strong>Kh\u00e1ch h\u00e0ng <\/strong><a href=\"https:\/\/misajsc.amis.vn\/crm2\/account\/list\" target=\"_blank\" rel=\"noreferrer noopener\">t\u1ea1i \u0111\u00e2y<\/a>.<\/li>\r\n\r\n\r\n\r\n<li>T\u1ea1i m\u00e0n h\u00ecnh <strong>T\u1ea5t c\u1ea3 kh\u00e1ch h\u00e0ng<\/strong>, anh\/ch\u1ecb l\u1ea5y l\u00ean tr\u01b0\u1eddng th\u00f4ng tin <strong>M\u1edf t\u1ea1i ng\u00e2n h\u00e0ng<\/strong> v\u00e0 <strong>Th\u1ebb<\/strong>.<\/li>\r\n<\/ul>\r\n<p><img decoding=\"async\" class=\"aligncenter wp-image-26985 size-full\" src=\"\/misa-store\/wp-content\/uploads\/2026\/04\/cr1.1.jpg\" alt=\"\" width=\"1920\" height=\"953\" srcset=\"\/misa-store\/wp-content\/uploads\/2026\/04\/cr1.1.jpg 1920w, \/misa-store\/wp-content\/uploads\/2026\/04\/cr1.1-300x149.jpg 300w, \/misa-store\/wp-content\/uploads\/2026\/04\/cr1.1-1024x508.jpg 1024w, \/misa-store\/wp-content\/uploads\/2026\/04\/cr1.1-768x381.jpg 768w, \/misa-store\/wp-content\/uploads\/2026\/04\/cr1.1-50x25.jpg 50w, \/misa-store\/wp-content\/uploads\/2026\/04\/cr1.1-1536x762.jpg 1536w, \/misa-store\/wp-content\/uploads\/2026\/04\/cr1.1-60x30.jpg 60w, \/misa-store\/wp-content\/uploads\/2026\/04\/cr1.1-100x50.jpg 100w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p>\r\n\r\n\r\n<div class=\"wp-block-image\">\r\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" class=\"wp-image-28035\" src=\"\/wp-content\/uploads\/2026\/04\/cr1.1.jpg\" alt=\"\" \/><\/figure><\/div>\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Anh\/ch\u1ecb c\u00f3 th\u1ec3 ti\u1ec7n theo d\u00f5i th\u00f4ng tin ng\u00e2n h\u00e0ng v\u00e0 th\u1ebb chi\u1ebfn d\u1ecbch c\u1ee7a kh\u00e1ch h\u00e0ng.<\/li>\r\n<\/ul>\r\n<p><img decoding=\"async\" class=\"aligncenter wp-image-26987 size-full\" src=\"\/misa-store\/wp-content\/uploads\/2026\/04\/cr5.jpg\" alt=\"\" width=\"1920\" height=\"953\" srcset=\"\/misa-store\/wp-content\/uploads\/2026\/04\/cr5.jpg 1920w, \/misa-store\/wp-content\/uploads\/2026\/04\/cr5-300x149.jpg 300w, \/misa-store\/wp-content\/uploads\/2026\/04\/cr5-1024x508.jpg 1024w, \/misa-store\/wp-content\/uploads\/2026\/04\/cr5-768x381.jpg 768w, \/misa-store\/wp-content\/uploads\/2026\/04\/cr5-50x25.jpg 50w, \/misa-store\/wp-content\/uploads\/2026\/04\/cr5-1536x762.jpg 1536w, \/misa-store\/wp-content\/uploads\/2026\/04\/cr5-60x30.jpg 60w, \/misa-store\/wp-content\/uploads\/2026\/04\/cr5-100x50.jpg 100w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p>\r\n\r\n\r\n<div class=\"wp-block-image\">\r\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" class=\"wp-image-28051\" src=\"\/wp-content\/uploads\/2026\/04\/cr5-1.jpg\" alt=\"\" \/><\/figure><\/div>\r\n\r\n\r\n<p><strong>HO\u1eb6C<\/strong><\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Tr\u00ean m\u00e0n h\u00ecnh th\u00f4ng tin chi ti\u1ebft c\u1ee7a KH, t\u1ea1i tab <strong>Th\u00f4ng tin chi ti\u1ebft\/Th\u00f4ng tin b\u1ed5 sung<\/strong>, hi\u1ec3n th\u1ecb c\u00e1c th\u00f4ng tin:\r\n<ul class=\"wp-block-list\">\r\n<li>(1) M\u1edf t\u1ea1i ng\u00e2n h\u00e0ng.<\/li>\r\n\r\n\r\n\r\n<li>(2) Th\u1ebb <strong>Chi\u1ebfn d\u1ecbch Bankhub Q2.2026<\/strong>.<\/li>\r\n<\/ul>\r\n<\/li>\r\n\r\n\r\n\r\n<li><em><strong>L\u01b0u \u00fd<\/strong>: N\u1ebfu tr\u01b0\u1edbc \u0111\u00e2y \u0111\u00e3 c\u00f3 th\u00f4ng tin ng\u00e2n h\u00e0ng \u0111\u01b0\u1ee3c \u0111i\u1ec1n tay r\u1ed3i, l\u1ea7n n\u00e0y c\u1eadp nh\u1eadt s\u1ebd b\u1ed5 sung th\u00eam ch\u1ee9 kh\u00f4ng ghi \u0111\u00e8.<\/em><\/li>\r\n<\/ul>\r\n<p><img decoding=\"async\" class=\"aligncenter wp-image-26989 size-full\" src=\"\/misa-store\/wp-content\/uploads\/2026\/04\/cr3.jpg\" alt=\"\" width=\"1920\" height=\"953\" srcset=\"\/misa-store\/wp-content\/uploads\/2026\/04\/cr3.jpg 1920w, \/misa-store\/wp-content\/uploads\/2026\/04\/cr3-300x149.jpg 300w, \/misa-store\/wp-content\/uploads\/2026\/04\/cr3-1024x508.jpg 1024w, \/misa-store\/wp-content\/uploads\/2026\/04\/cr3-768x381.jpg 768w, \/misa-store\/wp-content\/uploads\/2026\/04\/cr3-50x25.jpg 50w, \/misa-store\/wp-content\/uploads\/2026\/04\/cr3-1536x762.jpg 1536w, \/misa-store\/wp-content\/uploads\/2026\/04\/cr3-60x30.jpg 60w, \/misa-store\/wp-content\/uploads\/2026\/04\/cr3-100x50.jpg 100w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p>\r\n\r\n\r\n<div class=\"wp-block-image\">\r\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" class=\"wp-image-28039\" src=\"\/wp-content\/uploads\/2026\/04\/cr3.jpg\" alt=\"\" \/><\/figure><\/div>\r\n\r\n\r\n<p>Ch\u00fac anh\/ch\u1ecb th\u1ef1c hi\u1ec7n th\u00e0nh c\u00f4ng.<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>1. T\u1ed5ng quan 2. H\u01b0\u1edbng d\u1eabn th\u1ef1c hi\u1ec7n HO\u1eb6C Ch\u00fac anh\/ch\u1ecb th\u1ef1c hi\u1ec7n th\u00e0nh c\u00f4ng.<\/p>\n","protected":false},"author":103,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[31],"ht-kb-tag":[],"class_list":["post-26983","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-amis-crm-misa"],"_links":{"self":[{"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/26983","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/misa-store\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/users\/103"}],"replies":[{"embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/comments?post=26983"}],"version-history":[{"count":2,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/26983\/revisions"}],"predecessor-version":[{"id":27421,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/26983\/revisions\/27421"}],"wp:attachment":[{"href":"\/misa-store\/wp-json\/wp\/v2\/media?parent=26983"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb-category?post=26983"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb-tag?post=26983"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}