{"id":20895,"date":"2025-08-22T04:46:17","date_gmt":"2025-08-22T04:46:17","guid":{"rendered":"\/misa-store\/?post_type=ht_kb&p=20895"},"modified":"2026-03-31T08:09:13","modified_gmt":"2026-03-31T08:09:13","slug":"huong-dan-nhan-vien-quan-ly-dai-ly-theo-doi-tinh-trang-gia-han-san-pham-cua-khach-hang-tren-partner-manager","status":"publish","type":"ht_kb","link":"\/misa-store\/knowledge-base\/huong-dan-nhan-vien-quan-ly-dai-ly-theo-doi-tinh-trang-gia-han-san-pham-cua-khach-hang-tren-partner-manager\/","title":{"rendered":"H\u01b0\u1edbng d\u1eabn Nh\u00e2n vi\u00ean Qu\u1ea3n l\u00fd \u0110\u1ea1i l\u00fd theo d\u00f5i t\u00ecnh tr\u1ea1ng gia h\u1ea1n s\u1ea3n ph\u1ea9m c\u1ee7a kh\u00e1ch h\u00e0ng tr\u00ean Partner Manager"},"content":{"rendered":"

1. T\u1ed5ng quan<\/h3>\n

B\u00e0i vi\u1ebft n\u00e0y h\u01b0\u1edbng d\u1eabn Nh\u00e2n vi\u00ean Qu\u1ea3n l\u00fd \u0110\u1ea1i l\u00fd (QL\u0110L) theo d\u00f5i t\u00ecnh h\u00ecnh gia h\u1ea1n s\u1ea3n ph\u1ea9m c\u1ee7a kh\u00e1ch h\u00e0ng (KH) thu\u1ed9c \u0110\u1ea1i l\u00fd\/CTV m\u00ecnh qu\u1ea3n l\u00fd, ch\u1ee7 \u0111\u1ed9ng gi\u00e1m s\u00e1t, h\u1ed7 tr\u1ee3 nh\u1eafc nh\u1edf v\u00e0 t\u1ed5ng h\u1ee3p b\u00e1o c\u00e1o t\u00ecnh tr\u1ea1ng gia h\u1ea1n s\u1ea3n ph\u1ea9m.<\/span><\/p>\n

2. H\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng c\u00e1c t\u00ednh n\u0103ng qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng<\/b><\/h3>\n

2.1. Xem danh s\u00e1ch kh\u00e1ch h\u00e0ng c\u1ea7n ch\u0103m s\u00f3c<\/b><\/h4>\n
    \n
  • T\u1ea1i Partner Manager\/Kh\u00e1ch h\u00e0ng ch\u0103m s\u00f3c<\/strong>.<\/span><\/li>\n
  • Anh\/ch\u1ecb s\u1ebd xem \u0111\u01b0\u1ee3c to\u00e0n b\u1ed9 danh s\u00e1ch s\u1ea3n ph\u1ea9m \u0111\u00e3 mua c\u1ee7a t\u1eebng kh\u00e1ch h\u00e0ng thu\u1ed9c c\u00e1c \u0110\u1ea1i l\u00fd\/CTV m\u00e0 anh\/ch\u1ecb\u00a0\u0111ang qu\u1ea3n l\u00fd.<\/span><\/li>\n<\/ul>\n

    \"\"<\/p>\n

      \n
    • Anh\/ch\u1ecb c\u00f3 th\u1ec3 theo d\u00f5i t\u00ecnh tr\u1ea1ng h\u1ebft h\u1ea1n s\u1ea3n ph\u1ea9m c\u1ee7a Kh\u00e1ch h\u00e0ng d\u1ef1a tr\u00ean th\u00f4ng tin t\u1ea1i c\u1ed9t Ng\u00e0y h\u1ebft h\u1ea1n<\/strong>.<\/span><\/li>\n<\/ul>\n

      \"\"<\/p>\n

        \n
      • Ngo\u00e0i ra, c\u00f3 th\u1ec3 theo d\u00f5i t\u00ecnh tr\u1ea1ng gia h\u1ea1n s\u1ea3n ph\u1ea9m c\u1ee7a Kh\u00e1ch h\u00e0ng d\u1ef1a tr\u00ean th\u00f4ng tin t\u1ea1i c\u1ed9t Ng\u00e0y h\u1ebft h\u1ea1n tr\u01b0\u1edbc \u0111\u00f3<\/strong>.<\/span><\/li>\n<\/ul>\n

        \"\"<\/p>\n

          \n
        • \u0110\u1ed1i v\u1edbi KH \u0111\u00e3 qu\u00e1 h\u1ea1n, c\u00f3 th\u1ec3 xem \u0111\u01b0\u1ee3c l\u00fd do m\u00e0 \u0110\u1ea1i l\u00fd\/CTV \u0111\u00e3 nh\u1eadp \u0111\u1ec3 thu\u1eadn ti\u1ec7n \u0111\u00e1nh gi\u00e1 v\u00e0 \u0111\u1ec1 xu\u1ea5t ph\u01b0\u01a1ng \u00e1n h\u1ed7 tr\u1ee3.<\/span><\/li>\n<\/ul>\n

          \"\"<\/p>\n

          2.2. G\u1eedi th\u00f4ng b\u00e1o ch\u01b0a\/ng\u01b0ng s\u1eed d\u1ee5ng cho \u0110L\/CTV<\/b><\/h4>\n
            \n
          • H\u1ec7 th\u1ed1ng h\u1ed7 tr\u1ee3 g\u1eedi th\u00f4ng b\u00e1o cho c\u00e1c \u0110\u1ea1i l\u00fd\/CTV gi\u00fap \u0111\u1ea1i l\u00fd k\u1ecbp th\u1eddi ch\u0103m s\u00f3c v\u1edbi c\u00e1c lo\u1ea1i kh\u00e1ch h\u00e0ng sau:<\/span>\n
              \n
            • \u0110\u00e3 h\u1ebft h\u1ea1n:<\/b> \u201cNg\u00e0y h\u1ebft h\u1ea1n\u201d < \u201cNg\u00e0y hi\u1ec7n t\u1ea1i\u201d<\/span><\/li>\n
            • S\u1eafp h\u1ebft h\u1ea1n:<\/b> \u201cNg\u00e0y h\u1ebft h\u1ea1n\u201d trong th\u00e1ng sau<\/span><\/li>\n
            • S\u1eafp h\u1ebft h\u00f3a \u0111\u01a1n:<\/b> \u201cT\u1ef7 l\u1ec7 h\u00f3a \u0111\u01a1n c\u00f2n l\u1ea1i\u201d < 10%\u00a0<\/span><\/li>\n<\/ul>\n<\/li>\n
            • \u0110\u1ec3 g\u1eedi th\u00f4ng b\u00e1o, anh\/ch\u1ecb t\u00edch ch\u1ecdn 1 ho\u1eb7c nhi\u1ec1u KH c\u1ea7n g\u1eedi, \u1ea5n chu\u1ed9t ph\u1ea3i v\u00e0 ch\u1ecdn G\u1eedi th\u00f4ng b\u00e1o s\u1eafp h\u1ebft h\u1ea1n\/ch\u01b0a gia h\u1ea1n cho \u0110L\/CTV<\/strong>.<\/span><\/li>\n<\/ul>\n

              \"\"<\/p>\n

                \n
              • Sau<\/span> khi g\u1eedi, \u0110L\/CTV s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c email v\u00e0 th\u00f4ng b\u00e1o tr\u00ean MISA Partner<\/strong>.<\/span><\/li>\n<\/ul>\n

                3. H\u01b0\u1edbng d\u1eabn xem b\u00e1o c\u00e1o gia h\u1ea1n s\u1ea3n ph\u1ea9m theo ng\u00e0y h\u1ebft h\u1ea1n<\/b><\/h3>\n

                B\u01b0\u1edbc 1: Truy c\u1eadp b\u00e1o c\u00e1o<\/b><\/h4>\n
                  \n
                • T\u1ea1i Partner Manager\/B\u00e1o c\u00e1o\/T\u00ecnh h\u00ecnh s\u1eed d\u1ee5ng v\u00e0 gia h\u1ea1n<\/strong>.<\/span><\/li>\n
                • Ch\u1ecdn B\u00e1o c\u00e1o gia h\u1ea1n s\u1ea3n ph\u1ea9m theo ng\u00e0y h\u1ebft h\u1ea1n c\u1ee7a kh\u00e1ch h\u00e0ng<\/strong>.<\/span><\/li>\n<\/ul>\n

                  \"\"<\/p>\n

                  B\u01b0\u1edbc 2: L\u1ecdc b\u00e1o c\u00e1o<\/b><\/h4>\n
                    \n
                  • K\u1ef3 b\u00e1o c\u00e1o: Ch\u1ecdn \u0111\u1ec3 hi\u1ec3n th\u1ecb danh s\u00e1ch KH c\u00f3 ng\u00e0y h\u1ebft h\u1ea1n thu\u1ed9c \u201cTh\u00e1ng\u201d, \u201cN\u0103m\u201d \u0111ang ch\u1ecdn.<\/span><\/li>\n<\/ul>\n

                    \"\"<\/p>\n

                    B\u01b0\u1edbc 3: Ph\u00e2n t\u00edch s\u1ed1 li\u1ec7u v\u1edbi 3 ch\u1ebf \u0111\u1ed9 xem<\/b><\/h4>\n
                    3.3.1. Xem theo \u201c\u0110\u1ea1i l\u00fd\/CTV\u201d<\/b><\/h5>\n
                      \n
                    • Hi\u1ec3n th\u1ecb danh s\u00e1ch \u0110\u1ea1i l\u00fd\/CTV m\u00e0 Nh\u00e2n vi\u00ean QL\u0110L qu\u1ea3n l\u00fd c\u00f9ng c\u00e1c th\u00f4ng tin:<\/span>\n
                        \n
                      • T\u1ed5ng SLKH.<\/span><\/li>\n
                      • SLKH <\/span>h\u1ebft h\u1ea1n<\/b> trong th\u00e1ng\/n\u0103m.<\/span><\/li>\n
                      • SLKH <\/span>\u0111\u00e3 gia h\u1ea1n<\/b> trong th\u00e1ng\/n\u0103m.<\/span><\/li>\n
                      • SLKH <\/span>ch\u01b0a gia h\u1ea1n<\/b> trong th\u00e1ng\/n\u0103m.\u00a0<\/span><\/li>\n
                      • T\u1ef7 l\u1ec7 gia h\u1ea1n<\/b> trong th\u00e1ng\/n\u0103m.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

                        \"\"<\/p>\n

                          \n
                        • \u0110\u1ec3 t\u00ecm ki\u1ebfm chi ti\u1ebft 1 ho\u1eb7c 1 s\u1ed1 \u0110\u1ea1i l\u00fd\/CTV, ch\u1ecdn <\/span>L\u1ea5y d\u1eef li\u1ec7u (n\u00e2ng cao)<\/b>.<\/li>\n<\/ul>\n

                          \"\"<\/p>\n

                            \n
                          • T\u00ecm ki\u1ebfm \u0110\u1ea1i l\u00fd\/CTV ho\u1eb7c Nh\u00e2n vi\u00ean kinh doanh theo <\/span>\u201cM\u00e3 \u0110\u1ea1i l\u00fd\/CTV\u201d, \u201cT\u00ean \u0110\u1ea1i l\u00fd\/CTV\u201d<\/b>, t\u00edch ch\u1ecdn nhi\u1ec1u n\u1ebfu mu\u1ed1n, sau \u0111\u00f3 \u1ea5n ch\u1ecdn \u0111\u1ec3 theo d\u00f5i t\u00ecnh tr\u1ea1ng gia h\u1ea1n.<\/span><\/li>\n<\/ul>\n

                            \"\"<\/p>\n

                            3.3.2. Xem theo \u201cNh\u00e2n vi\u00ean QL\u0110L\u201d<\/b><\/h5>\n
                              \n
                            • Hi\u1ec3n th\u1ecb danh s\u00e1ch Nh\u00e2n vi\u00ean QL\u0110L c\u00f9ng c\u00e1c th\u00f4ng tin:<\/span>\n
                                \n
                              • T\u1ed5ng SLKH<\/span><\/li>\n
                              • SLKH <\/span>h\u1ebft h\u1ea1n<\/b> trong th\u00e1ng\/n\u0103m.<\/span><\/li>\n
                              • SLKH <\/span>\u0111\u00e3 gia h\u1ea1n<\/b> trong th\u00e1ng\/n\u0103m.<\/span><\/li>\n
                              • SLKH <\/span>ch\u01b0a gia h\u1ea1n<\/b> trong th\u00e1ng\/n\u0103m.\u00a0<\/span><\/li>\n
                              • T\u1ef7 l\u1ec7 gia h\u1ea1n<\/b> trong th\u00e1ng\/n\u0103m.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

                                \"\"<\/p>\n

                                  \n
                                • \u0110\u1ec3 t\u00ecm ki\u1ebfm chi ti\u1ebft 1 ho\u1eb7c 1 s\u1ed1 Nh\u00e2n vi\u00ean kinh doanh, ch\u1ecdn <\/span>\u201cL\u1ea5y d\u1eef li\u1ec7u (n\u00e2ng cao)\u201d<\/b><\/li>\n<\/ul>\n

                                  \"\"<\/p>\n

                                    \n
                                  • T\u00ecm ki\u1ebfm Nh\u00e2n vi\u00ean kinh doanh theo <\/span>\u201c\u0110\u01a1n v\u1ecb\u201d<\/b>, <\/span>\u201cM\u00e3 nh\u00e2n vi\u00ean\u201d, \u201cT\u00ean nh\u00e2n vi\u00ean\u201d…<\/b>, t\u00edch ch\u1ecdn nhi\u1ec1u n\u1ebfu mu\u1ed1n, sau \u0111\u00f3 \u1ea5n ch\u1ecdn \u0111\u1ec3 theo d\u00f5i t\u00ecnh tr\u1ea1ng gia h\u1ea1n.<\/span><\/li>\n<\/ul>\n

                                    \"\"<\/p>\n

                                    3.3.3. Xem theo \u201cS\u1ea3n ph\u1ea9m\u201d<\/b><\/h5>\n
                                      \n
                                    • Hi\u1ec3n th\u1ecb danh s\u00e1ch S\u1ea3n ph\u1ea9m c\u00f9ng c\u00e1c th\u00f4ng tin:<\/span>\n
                                        \n
                                      • T\u1ed5ng SLKH.<\/span><\/li>\n
                                      • SLKH <\/span>h\u1ebft h\u1ea1n<\/b> trong th\u00e1ng\/n\u0103m.\u00a0<\/span><\/li>\n
                                      • SLKH <\/span>\u0111\u00e3 gia h\u1ea1n<\/b> trong th\u00e1ng\/n\u0103m.\u00a0<\/span><\/li>\n
                                      • SLKH <\/span>ch\u01b0a gia h\u1ea1n<\/b> trong th\u00e1ng\/n\u0103m.\u00a0<\/span><\/li>\n
                                      • T\u1ef7 l\u1ec7 gia h\u1ea1n<\/b> trong th\u00e1ng\/n\u0103m.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

                                        \"\"<\/p>\n

                                        4. L\u01b0u \u00fd<\/h3>\n
                                          \n
                                        • C\u1ea5p Qu\u1ea3n l\u00fd s\u1ebd nh\u00ecn th\u1ea5y danh s\u00e1ch Nh\u00e2n vi\u00ean m\u00ecnh qu\u1ea3n l\u00fd.<\/span><\/li>\n
                                        • C\u1ea5p Nh\u00e2n vi\u00ean ch\u1ec9 nh\u00ecn th\u1ea5y d\u1eef li\u1ec7u c\u1ee7a ri\u00eang m\u00ecnh.<\/span><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

                                          1. T\u1ed5ng quan B\u00e0i vi\u1ebft n\u00e0y h\u01b0\u1edbng d\u1eabn Nh\u00e2n vi\u00ean Qu\u1ea3n l\u00fd \u0110\u1ea1i l\u00fd (QL\u0110L) theo d\u00f5i t\u00ecnh h\u00ecnh gia h\u1ea1n s\u1ea3n ph\u1ea9m c\u1ee7a kh\u00e1ch h\u00e0ng (KH) thu\u1ed9c \u0110\u1ea1i l\u00fd\/CTV m\u00ecnh qu\u1ea3n l\u00fd, ch\u1ee7 \u0111\u1ed9ng gi\u00e1m s\u00e1t, h\u1ed7 tr\u1ee3 nh\u1eafc nh\u1edf v\u00e0 t\u1ed5ng h\u1ee3p b\u00e1o c\u00e1o t\u00ecnh tr\u1ea1ng gia h\u1ea1n…<\/p>\n","protected":false},"author":103,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[23],"ht-kb-tag":[],"class_list":["post-20895","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-huong-dan-cho-dai-ly"],"_links":{"self":[{"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/20895","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/misa-store\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/users\/103"}],"replies":[{"embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/comments?post=20895"}],"version-history":[{"count":3,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/20895\/revisions"}],"predecessor-version":[{"id":22627,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/20895\/revisions\/22627"}],"wp:attachment":[{"href":"\/misa-store\/wp-json\/wp\/v2\/media?parent=20895"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb-category?post=20895"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb-tag?post=20895"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}