{"id":19831,"date":"2025-06-24T08:04:09","date_gmt":"2025-06-24T08:04:09","guid":{"rendered":"\/misa-store\/?post_type=ht_kb&#038;p=19831"},"modified":"2026-04-01T04:13:44","modified_gmt":"2026-04-01T04:13:44","slug":"huong-dan-nv-qldl-theo-doi-tinh-trang-su-dung-san-pham-cua-khach-hang-tren-partner-manager","status":"publish","type":"ht_kb","link":"\/misa-store\/knowledge-base\/huong-dan-nv-qldl-theo-doi-tinh-trang-su-dung-san-pham-cua-khach-hang-tren-partner-manager\/","title":{"rendered":"H\u01b0\u1edbng d\u1eabn NV QL\u0110L theo d\u00f5i t\u00ecnh tr\u1ea1ng s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m c\u1ee7a kh\u00e1ch h\u00e0ng tr\u00ean Partner Manager"},"content":{"rendered":"<h3><b>1. T\u1ed5ng quan<\/b><\/h3>\n<p>H\u01b0\u1edbng d\u1eabn n\u00e0y gi\u00fap Nh\u00e2n vi\u00ean Qu\u1ea3n l\u00fd \u0110\u1ea1i l\u00fd theo d\u00f5i t\u00ecnh tr\u1ea1ng s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m c\u1ee7a kh\u00e1ch h\u00e0ng thu\u1ed9c \u0111\u1ea1i l\u00fd\/CTV m\u00ecnh qu\u1ea3n l\u00fd. N\u1ed9i dung bao g\u1ed3m c\u00e1ch xem danh s\u00e1ch kh\u00e1ch h\u00e0ng c\u1ea7n ch\u0103m s\u00f3c, g\u1eedi th\u00f4ng b\u00e1o v\u00e0 xem b\u00e1o c\u00e1o t\u00ecnh tr\u1ea1ng s\u1eed d\u1ee5ng. Ph\u1ea1m vi \u00e1p d\u1ee5ng tr\u00ean h\u1ec7 th\u1ed1ng Partner Manager.<\/p>\n<h3><b>2. H\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng c\u00e1c t\u00ednh n\u0103ng qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng<\/b><\/h3>\n<h4><b>2.1. Xem danh s\u00e1ch kh\u00e1ch h\u00e0ng c\u1ea7n ch\u0103m s\u00f3c<\/b><\/h4>\n<ul>\n<li>T\u1ea1i Partner Manager, v\u00e0o ph\u00e2n h\u1ec7 Kh\u00e1ch h\u00e0ng ch\u0103m s\u00f3c.<\/li>\n<li>Anh\/ch\u1ecb s\u1ebd xem \u0111\u01b0\u1ee3c to\u00e0n b\u1ed9 danh s\u00e1ch s\u1ea3n ph\u1ea9m \u0111\u00e3 mua c\u1ee7a t\u1eebng kh\u00e1ch h\u00e0ng thu\u1ed9c c\u00e1c \u0110\u1ea1i l\u00fd\/CTV m\u00e0 anh\/ch\u1ecb \u0111ang qu\u1ea3n l\u00fd.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-large\" src=\"\/misa-store\/wp-content\/uploads\/2025\/06\/1-1-1024x508.png\" alt=\"\" width=\"643\" height=\"319\" \/><\/p>\n<ul>\n<li>Ch\u1ecdn kh\u00e1ch h\u00e0ng b\u1ea5t k\u1ef3 \u0111\u1ec3 theo d\u00f5i 10 ho\u1ea1t \u0111\u1ed9ng ph\u00e1t sinh g\u1ea7n nh\u1ea5t (Th\u1eddi gian, H\u00e0nh \u0111\u1ed9ng th\u1ef1c hi\u1ec7n, M\u00e0n h\u00ecnh th\u1ef1c hi\u1ec7n).<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-large\" src=\"\/misa-store\/wp-content\/uploads\/2025\/06\/2-1-1024x508.png\" alt=\"\" width=\"643\" height=\"319\" \/><\/p>\n<ul>\n<li>Anh\/ch\u1ecb c\u00f3 th\u1ec3 theo d\u00f5i t\u00ecnh tr\u1ea1ng s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m c\u1ee7a Kh\u00e1ch h\u00e0ng d\u1ef1a tr\u00ean th\u00f4ng tin t\u1ea1i c\u1ed9t \u201cTr\u1ea1ng th\u00e1i s\u1eed d\u1ee5ng\u201d.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-large\" src=\"\/misa-store\/wp-content\/uploads\/2025\/06\/3-1-1024x509.png\" alt=\"\" width=\"643\" height=\"320\" \/><\/p>\n<ul>\n<li>\u0110\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng thu\u1ed9c tr\u1ea1ng th\u00e1i \u201cCh\u01b0a s\u1eed d\u1ee5ng\u201d ho\u1eb7c \u201cNg\u01b0ng s\u1eed d\u1ee5ng\u201d, anh\/ch\u1ecb c\u00f3 th\u1ec3 xem \u0111\u01b0\u1ee3c l\u00fd do m\u00e0 \u0110\u1ea1i l\u00fd\/CTV \u0111\u00e3 nh\u1eadp \u0111\u1ec3 thu\u1eadn ti\u1ec7n \u0111\u00e1nh gi\u00e1 v\u00e0 \u0111\u1ec1 xu\u1ea5t ph\u01b0\u01a1ng \u00e1n h\u1ed7 tr\u1ee3.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-large\" src=\"\/misa-store\/wp-content\/uploads\/2025\/06\/4-1-1024x508.png\" alt=\"\" width=\"643\" height=\"319\" \/><\/p>\n<h4><b>2.2. G\u1eedi th\u00f4ng b\u00e1o ch\u01b0a\/ng\u01b0ng SD cho \u0110L\/CTV<\/b><\/h4>\n<ul>\n<li>H\u1ec7 th\u1ed1ng h\u1ed7 tr\u1ee3 g\u1eedi th\u00f4ng b\u00e1o cho c\u00e1c \u0110\u1ea1i l\u00fd\/CTV v\u1ec1 danh s\u00e1ch kh\u00e1ch h\u00e0ng \u0111ang \u1edf tr\u1ea1ng th\u00e1i \u201cCh\u01b0a s\u1eed d\u1ee5ng\u201d v\u00e0 \u201cNg\u01b0ng s\u1eed d\u1ee5ng\u201d, gi\u00fap \u0111\u1ea1i l\u00fd k\u1ecbp th\u1eddi ch\u0103m s\u00f3c, tr\u00e1nh kh\u00e1ch h\u00e0ng r\u1eddi h\u1ec7 th\u1ed1ng.<\/li>\n<li>\u0110\u1ec3 g\u1eedi th\u00f4ng b\u00e1o, anh\/ch\u1ecb t\u00edch ch\u1ecdn 1 ho\u1eb7c nhi\u1ec1u kh\u00e1ch h\u00e0ng c\u1ea7n g\u1eedi, \u1ea5n chu\u1ed9t ph\u1ea3i v\u00e0 ch\u1ecdn \u201cG\u1eedi th\u00f4ng b\u00e1o Ch\u01b0a\/Ng\u01b0ng SD cho \u0110L\/CTV\u201d<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-large\" src=\"\/misa-store\/wp-content\/uploads\/2025\/06\/55-1-1024x507.png\" alt=\"\" width=\"643\" height=\"318\" \/><\/p>\n<ul>\n<li>Sau khi g\u1eedi, \u0110L\/CTV s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c email v\u00e0 th\u00f4ng b\u00e1o tr\u00ean Misa Partner<\/li>\n<\/ul>\n<h3><b>2.3. H\u01b0\u1edbng d\u1eabn xem b\u00e1o c\u00e1o t\u00ecnh tr\u1ea1ng s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m<\/b><\/h3>\n<h4><b>2.3.1. Truy c\u1eadp b\u00e1o c\u00e1o<\/b><\/h4>\n<ul>\n<li>T\u1ea1i Partner Manager, ch\u1ecdn ph\u00e2n h\u1ec7 B\u00e1o c\u00e1o \u2192 Nh\u00f3m b\u00e1o c\u00e1o T\u00ecnh h\u00ecnh s\u1eed d\u1ee5ng.<\/li>\n<li>Ch\u1ecdn B\u00e1o c\u00e1o t\u00ecnh tr\u1ea1ng s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m c\u1ee7a kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-large\" src=\"\/misa-store\/wp-content\/uploads\/2025\/06\/6-1-1024x507.png\" alt=\"\" width=\"643\" height=\"318\" \/><\/p>\n<h4><b>2.3.2. L\u1ecdc b\u00e1o c\u00e1o<\/b><\/h4>\n<ul>\n<li>\u0110\u01a1n v\u1ecb: Ch\u1ecdn \u0111\u1ec3 hi\u1ec3n th\u1ecb danh s\u00e1ch Nh\u00e2n vi\u00ean QL\u0110L, \u0110\u1ea1i l\u00fd thu\u1ed9c \u0110\u01a1n v\u1ecb\/Kh\u1ed1i\/Ph\u00f2ng ban \u0111ang ch\u1ecdn.<\/li>\n<li>Ch\u00ednh s\u00e1ch h\u1ee3p t\u00e1c: Ch\u1ecdn \u0111\u1ec3 l\u1ecdc theo ch\u00ednh s\u00e1ch v\u00e0 danh s\u00e1ch s\u1ea3n ph\u1ea9m t\u01b0\u01a1ng \u1ee9ng.<\/li>\n<li>S\u1ea3n ph\u1ea9m: Ch\u1ecdn \u0111\u1ec3 xem s\u1ed1 li\u1ec7u chi ti\u1ebft c\u1ee7a t\u1eebng s\u1ea3n ph\u1ea9m.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-large\" src=\"\/misa-store\/wp-content\/uploads\/2025\/06\/7-1-1024x507.png\" alt=\"\" width=\"643\" height=\"318\" \/><\/p>\n<h4><b>2.3.3. Ph\u00e2n t\u00edch s\u1ed1 li\u1ec7u v\u1edbi 2 ch\u1ebf \u0111\u1ed9 xem<\/b><\/h4>\n<h5><b>a) Xem theo \u201cNh\u00e2n vi\u00ean QL\u0110L\u201d<\/b><\/h5>\n<ul>\n<li>Hi\u1ec3n th\u1ecb danh s\u00e1ch Nh\u00e2n vi\u00ean QL\u0110L c\u00f9ng c\u00e1c th\u00f4ng tin theo T\u1ed5ng c\u1ed9ng v\u00e0 chi ti\u1ebft t\u1eebng s\u1ea3n ph\u1ea9m :\n<ul>\n<li>T\u1ed5ng s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng (SLKH)<\/li>\n<li>T\u1ed5ng SLKH ch\u01b0a s\u1eed d\u1ee5ng<\/li>\n<li>T\u1ed5ng SLKH \u0111ang s\u1eed d\u1ee5ng<\/li>\n<li>T\u1ed5ng SLKH ng\u01b0ng s\u1eed d\u1ee5ng<\/li>\n<li>T\u1ef7 l\u1ec7 s\u1eed d\u1ee5ng<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-large\" src=\"\/misa-store\/wp-content\/uploads\/2025\/06\/8-1-1024x507.png\" alt=\"\" width=\"643\" height=\"318\" \/><\/p>\n<h5><b>b) Xem theo \u201c\u0110\u1ea1i l\u00fd\u201d<\/b><\/h5>\n<ul>\n<li>Hi\u1ec3n th\u1ecb danh s\u00e1ch \u0110\u1ea1i l\u00fd m\u00e0 Nh\u00e2n vi\u00ean QL\u0110L qu\u1ea3n l\u00fd c\u00f9ng c\u00e1c th\u00f4ng tin theo T\u1ed5ng c\u1ed9ng v\u00e0 chi ti\u1ebft t\u1eebng s\u1ea3n ph\u1ea9m:\n<ul>\n<li>T\u1ed5ng SLKH<\/li>\n<li>T\u1ed5ng SLKH ch\u01b0a s\u1eed d\u1ee5ng<\/li>\n<li>T\u1ed5ng SLKH \u0111ang s\u1eed d\u1ee5ng<\/li>\n<li>T\u1ed5ng SLKH ng\u01b0ng s\u1eed d\u1ee5ng<\/li>\n<li>T\u1ef7 l\u1ec7 s\u1eed d\u1ee5ng<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-large\" src=\"\/misa-store\/wp-content\/uploads\/2025\/06\/9-1024x508.png\" alt=\"\" width=\"643\" height=\"319\" \/><\/p>\n<h4><b>2.3.4 Ghi ch\u00fa<\/b><\/h4>\n<ul>\n<li>C\u1ea5p Qu\u1ea3n l\u00fd s\u1ebd nh\u00ecn th\u1ea5y danh s\u00e1ch Nh\u00e2n vi\u00ean m\u00ecnh qu\u1ea3n l\u00fd.<\/li>\n<li>C\u1ea5p Nh\u00e2n vi\u00ean ch\u1ec9 nh\u00ecn th\u1ea5y d\u1eef li\u1ec7u c\u1ee7a ri\u00eang m\u00ecnh.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>1. T\u1ed5ng quan H\u01b0\u1edbng d\u1eabn n\u00e0y gi\u00fap Nh\u00e2n vi\u00ean Qu\u1ea3n l\u00fd \u0110\u1ea1i l\u00fd theo d\u00f5i t\u00ecnh tr\u1ea1ng s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m c\u1ee7a kh\u00e1ch h\u00e0ng thu\u1ed9c \u0111\u1ea1i l\u00fd\/CTV m\u00ecnh qu\u1ea3n l\u00fd. N\u1ed9i dung bao g\u1ed3m c\u00e1ch xem danh s\u00e1ch kh\u00e1ch h\u00e0ng c\u1ea7n ch\u0103m s\u00f3c, g\u1eedi th\u00f4ng b\u00e1o v\u00e0 xem b\u00e1o c\u00e1o&#8230;<\/p>\n","protected":false},"author":98,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[23],"ht-kb-tag":[],"class_list":["post-19831","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-huong-dan-cho-dai-ly"],"_links":{"self":[{"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/19831","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/misa-store\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/users\/98"}],"replies":[{"embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/comments?post=19831"}],"version-history":[{"count":4,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/19831\/revisions"}],"predecessor-version":[{"id":22657,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/19831\/revisions\/22657"}],"wp:attachment":[{"href":"\/misa-store\/wp-json\/wp\/v2\/media?parent=19831"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb-category?post=19831"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb-tag?post=19831"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}