{"id":19807,"date":"2025-06-24T07:26:04","date_gmt":"2025-06-24T07:26:04","guid":{"rendered":"\/misa-store\/?post_type=ht_kb&#038;p=19807"},"modified":"2025-10-30T10:37:30","modified_gmt":"2025-10-30T10:37:30","slug":"huong-dan-dai-ly-ctv-theo-doi-danh-sach-khach-hang-cham-soc-va-xem-bao-cao-tinh-trang-su-dung-san-pham","status":"publish","type":"ht_kb","link":"\/misa-store\/knowledge-base\/huong-dan-dai-ly-ctv-theo-doi-danh-sach-khach-hang-cham-soc-va-xem-bao-cao-tinh-trang-su-dung-san-pham\/","title":{"rendered":"H\u01b0\u1edbng d\u1eabn \u0111\u1ea1i l\u00fd\/CTV theo d\u00f5i danh s\u00e1ch kh\u00e1ch h\u00e0ng ch\u0103m s\u00f3c v\u00e0 xem b\u00e1o c\u00e1o t\u00ecnh tr\u1ea1ng s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m"},"content":{"rendered":"<h3><b>1. T\u1ed5ng quan<\/b><\/h3>\n<ul>\n<li>H\u01b0\u1edbng d\u1eabn n\u00e0y gi\u00fap \u0111\u1ea1i l\u00fd\/CTV qu\u1ea3n l\u00fd danh s\u00e1ch kh\u00e1ch h\u00e0ng \u0111\u00e3 mua s\u1ea3n ph\u1ea9m tr\u00ean h\u1ec7 th\u1ed1ng MISA Partner.<\/li>\n<li>N\u1ed9i dung bao g\u1ed3m: xem danh s\u00e1ch, l\u1ecdc t\u00ecm ki\u1ebfm, theo d\u00f5i ho\u1ea1t \u0111\u1ed9ng, c\u1eadp nh\u1eadt l\u00fd do ch\u01b0a\/ng\u01b0ng s\u1eed d\u1ee5ng v\u00e0 xem b\u00e1o c\u00e1o s\u1eed d\u1ee5ng.<\/li>\n<li>Ph\u1ea1m vi \u00e1p d\u1ee5ng cho \u0111\u1ea1i l\u00fd, CTV thu\u1ed9c h\u1ec7 th\u1ed1ng MISA.<\/li>\n<\/ul>\n<h3><b>2. H\u01b0\u1edbng d\u1eabn th\u1ef1c hi\u1ec7n<\/b><\/h3>\n<h4><b>2.1 Xem danh s\u00e1ch kh\u00e1ch h\u00e0ng \u0111\u00e3 mua s\u1ea3n ph\u1ea9m c\u1ea7n ch\u0103m s\u00f3c<\/b><\/h4>\n<ul>\n<li>\u0110\u0103ng nh\u1eadp v\u00e0o h\u1ec7 th\u1ed1ng MISA Partner.<\/li>\n<li>T\u1ea1i menu, ch\u1ecdn ph\u00e2n h\u1ec7 <b>Kh\u00e1ch h\u00e0ng ch\u0103m s\u00f3c<\/b>.<\/li>\n<li>M\u00e0n h\u00ecnh hi\u1ec3n th\u1ecb to\u00e0n b\u1ed9 danh s\u00e1ch kh\u00e1ch h\u00e0ng \u0111\u00e3 mua s\u1ea3n ph\u1ea9m thu\u1ed9c ph\u1ea1m vi qu\u1ea3n l\u00fd c\u1ee7a b\u1ea1n.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-large\" src=\"\/misa-store\/wp-content\/uploads\/2025\/06\/1-1024x508.png\" alt=\"\" width=\"643\" height=\"319\" \/><\/p>\n<h4><b>2.2 L\u1ecdc v\u00e0 t\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng<\/b><\/h4>\n<ul>\n<li>C\u00f3 th\u1ec3 s\u1eed d\u1ee5ng t\u00ednh n\u0103ng l\u1ecdc \u0111\u1ec3 t\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng theo c\u00e1c ti\u00eau ch\u00ed:\n<ul>\n<li>T\u00ean kh\u00e1ch h\u00e0ng.<\/li>\n<li>M\u00e3 s\u1ed1 thu\u1ebf.<\/li>\n<li>CCCD\/CMT.<\/li>\n<li>Ng\u00e0y h\u1ebft h\u1ea1n.<\/li>\n<li>Tr\u1ea1ng th\u00e1i s\u1eed d\u1ee5ng (\u0110ang s\u1eed d\u1ee5ng\/Ch\u01b0a s\u1eed d\u1ee5ng\/Ng\u01b0ng s\u1eed d\u1ee5ng).<\/li>\n<li>L\u00fd do ng\u01b0ng\/ch\u01b0a s\u1eed d\u1ee5ng.<\/li>\n<li>T\u1ef7 l\u1ec7 h\u00f3a \u0111\u01a1n c\u00f2n l\u1ea1i.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-large\" src=\"\/misa-store\/wp-content\/uploads\/2025\/06\/2-1024x507.png\" alt=\"\" width=\"643\" height=\"318\" \/><\/p>\n<ul>\n<li>Vi\u1ec7c k\u1ebft h\u1ee3p c\u00e1c ti\u00eau ch\u00ed l\u1ecdc gi\u00fap nhanh ch\u00f3ng nh\u1eadn di\u1ec7n nh\u00f3m kh\u00e1ch h\u00e0ng c\u1ea7n t\u1eadp trung ch\u0103m s\u00f3c, nh\u01b0: kh\u00e1ch h\u00e0ng s\u1eafp h\u1ebft h\u1ea1n, c\u00f2n \u00edt h\u00f3a \u0111\u01a1n, \u0111ang ng\u01b0ng s\u1eed d\u1ee5ng ho\u1eb7c ch\u01b0a k\u00edch ho\u1ea1t s\u1ea3n ph\u1ea9m.<\/li>\n<\/ul>\n<h4><b>2.3 Xem ho\u1ea1t \u0111\u1ed9ng ph\u00e1t sinh g\u1ea7n nh\u1ea5t c\u1ee7a kh\u00e1ch h\u00e0ng<\/b><\/h4>\n<ul>\n<li>V\u1edbi t\u1eebng kh\u00e1ch h\u00e0ng, nh\u1ea5n chu\u1ed9t ph\u1ea3i, ch\u1ecdn \u201cHo\u1ea1t \u0111\u1ed9ng ph\u00e1t sinh g\u1ea7n nh\u1ea5t\u201d \u0111\u1ec3 xem 10 ho\u1ea1t \u0111\u1ed9ng ph\u00e1t sinh g\u1ea7n nh\u1ea5t nh\u01b0:\n<ul>\n<li>Th\u1eddi gian.<\/li>\n<li>H\u00e0nh \u0111\u1ed9ng th\u1ef1c hi\u1ec7n.<\/li>\n<li>M\u00e0n h\u00ecnh th\u1ef1c hi\u1ec7n.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-large\" src=\"\/misa-store\/wp-content\/uploads\/2025\/06\/3-1024x507.png\" alt=\"\" width=\"643\" height=\"318\" \/><img decoding=\"async\" class=\"alignnone size-full\" src=\"\/misa-store\/wp-content\/uploads\/2025\/06\/5001.png\" alt=\"\" width=\"624\" height=\"311\" \/><\/p>\n<ul>\n<li>Th\u00f4ng tin n\u00e0y gi\u00fap n\u1eafm b\u1eaft k\u1ecbp th\u1eddi c\u00e1c di\u1ec5n bi\u1ebfn, tr\u1ea1ng th\u00e1i \u0111\u1ec3 ch\u1ee7 \u0111\u1ed9ng t\u01b0 v\u1ea5n, ch\u0103m s\u00f3c ph\u00f9 h\u1ee3p.<\/li>\n<\/ul>\n<h4><b>2.4 B\u1ed5 sung l\u00fd do ch\u01b0a s\u1eed d\u1ee5ng\/ng\u01b0ng s\u1eed d\u1ee5ng<\/b><\/h4>\n<ul>\n<li>\u0110\u1ed1i v\u1edbi nh\u1eefng kh\u00e1ch h\u00e0ng c\u00f3 tr\u1ea1ng th\u00e1i \u201cCh\u01b0a s\u1eed d\u1ee5ng\u201d ho\u1eb7c \u201cNg\u01b0ng s\u1eed d\u1ee5ng\u201d, c\u00f3 th\u1ec3 ghi nh\u1eadn v\u00e0 c\u1eadp nh\u1eadt l\u00fd do ngay tr\u00ean m\u00e0n h\u00ecnh danh s\u00e1ch, b\u1eb1ng c\u00e1ch nh\u1ea5n chu\u1ed9t ph\u1ea3i, ch\u1ecdn \u201cB\u1ed5 sung l\u00fd do ch\u01b0a\/ng\u01b0ng s\u1eed d\u1ee5ng\u201d<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-large\" src=\"\/misa-store\/wp-content\/uploads\/2025\/06\/4-1024x508.png\" alt=\"\" width=\"643\" height=\"319\" \/><\/p>\n<ul>\n<li>Ch\u1ecdn l\u00fd do trong danh s\u00e1ch, sau \u0111\u00f3 \u1ea5n \u201cL\u01b0u\u201d \u0111\u1ec3 c\u1eadp nh\u1eadt l\u00fd do<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-large\" src=\"\/misa-store\/wp-content\/uploads\/2025\/06\/5-1024x507.png\" alt=\"\" width=\"643\" height=\"318\" \/><\/p>\n<ul>\n<li>Vi\u1ec7c c\u1eadp nh\u1eadt l\u00fd do gi\u00fap thu\u1eadn ti\u1ec7n theo d\u00f5i h\u00e0nh vi kh\u00e1ch h\u00e0ng, ph\u1ed1i h\u1ee3p t\u1ed1t v\u1edbi b\u1ed9 ph\u1eadn h\u1ed7 tr\u1ee3 v\u00e0 c\u00f3 ph\u01b0\u01a1ng \u00e1n t\u01b0\u01a1ng t\u00e1c ph\u00f9 h\u1ee3p h\u01a1n trong c\u00e1c \u0111\u1ee3t ch\u0103m s\u00f3c ti\u1ebfp theo.<\/li>\n<\/ul>\n<h4><b>2.5 Xem b\u00e1o c\u00e1o t\u00ecnh tr\u1ea1ng s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m c\u1ee7a kh\u00e1ch h\u00e0ng<\/b><\/h4>\n<ul>\n<li>T\u1ea1i menu, ch\u1ecdn ph\u00e2n h\u1ec7 <b>B\u00e1o c\u00e1o<\/b>.<\/li>\n<li>Trong ph\u00e2n h\u1ec7 <b>B\u00e1o c\u00e1o<\/b>, ch\u1ecdn <b>\u201c2. B\u00e1o c\u00e1o s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m c\u1ee7a kh\u00e1ch h\u00e0ng\u201d<\/b><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-large\" src=\"\/misa-store\/wp-content\/uploads\/2025\/06\/6-1024x435.png\" alt=\"\" width=\"643\" height=\"273\" \/><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-large\" src=\"\/misa-store\/wp-content\/uploads\/2025\/06\/7-1024x148.png\" alt=\"\" width=\"643\" height=\"93\" \/><\/p>\n<ul>\n<li>T\u1ea1i \u0111\u00e2y, d\u1ec5 d\u00e0ng xem \u0111\u01b0\u1ee3c: T\u1ed5ng s\u1ed1 s\u1ea3n ph\u1ea9m kh\u00e1ch h\u00e0ng \u0111\u00e3 mua, S\u1ed1 l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m \u0111ang s\u1eed d\u1ee5ng, ch\u1edd s\u1eed d\u1ee5ng ho\u1eb7c ng\u01b0ng s\u1eed d\u1ee5ng v\u00e0 T\u1ef7 l\u1ec7 s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m c\u1ee7a t\u1eebng kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-large\" src=\"\/misa-store\/wp-content\/uploads\/2025\/06\/8-1024x508.png\" alt=\"\" width=\"643\" height=\"319\" \/><\/p>\n<ul>\n<li>B\u00e1o c\u00e1o gi\u00fap nh\u1eadn di\u1ec7n nhanh nh\u00f3m kh\u00e1ch h\u00e0ng khai th\u00e1c s\u1ea3n ph\u1ea9m hi\u1ec7u qu\u1ea3 v\u00e0 ph\u00e1t hi\u1ec7n s\u1edbm c\u00e1c tr\u01b0\u1eddng h\u1ee3p ch\u01b0a s\u1eed d\u1ee5ng\/ng\u01b0ng s\u1eed d\u1ee5ng \u0111\u1ec3 c\u00f3 ph\u01b0\u01a1ng \u00e1n ch\u0103m s\u00f3c ph\u00f9 h\u1ee3p.<\/li>\n<\/ul>\n<h3><b>3. L\u01b0u \u00fd<\/b><\/h3>\n<ul>\n<li>\u0110\u1ea3m b\u1ea3o c\u1eadp nh\u1eadt \u0111\u1ea7y \u0111\u1ee7 v\u00e0 ch\u00ednh x\u00e1c l\u00fd do ng\u01b0ng\/ch\u01b0a s\u1eed d\u1ee5ng \u0111\u1ec3 t\u1ed1i \u01b0u hi\u1ec7u qu\u1ea3 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng.<\/li>\n<li>T\u1eadn d\u1ee5ng c\u00e1c b\u1ed9 l\u1ecdc \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh \u0111\u00fang nh\u00f3m kh\u00e1ch h\u00e0ng \u01b0u ti\u00ean.<\/li>\n<li>Th\u01b0\u1eddng xuy\u00ean ki\u1ec3m tra ho\u1ea1t \u0111\u1ed9ng g\u1ea7n \u0111\u00e2y c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ec3 ph\u00e1t hi\u1ec7n nhanh c\u00e1c tr\u01b0\u1eddng h\u1ee3p c\u1ea7n h\u1ed7 tr\u1ee3 k\u1ecbp th\u1eddi.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. T\u1ed5ng quan H\u01b0\u1edbng d\u1eabn n\u00e0y gi\u00fap \u0111\u1ea1i l\u00fd\/CTV qu\u1ea3n l\u00fd danh s\u00e1ch kh\u00e1ch h\u00e0ng \u0111\u00e3 mua s\u1ea3n ph\u1ea9m tr\u00ean h\u1ec7 th\u1ed1ng MISA Partner. N\u1ed9i dung bao g\u1ed3m: xem danh s\u00e1ch, l\u1ecdc t\u00ecm ki\u1ebfm, theo d\u00f5i ho\u1ea1t \u0111\u1ed9ng, c\u1eadp nh\u1eadt l\u00fd do ch\u01b0a\/ng\u01b0ng s\u1eed d\u1ee5ng v\u00e0 xem b\u00e1o c\u00e1o s\u1eed&#8230;<\/p>\n","protected":false},"author":98,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[],"ht-kb-tag":[],"class_list":["post-19807","ht_kb","type-ht_kb","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/19807","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/misa-store\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/users\/98"}],"replies":[{"embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/comments?post=19807"}],"version-history":[{"count":3,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/19807\/revisions"}],"predecessor-version":[{"id":22333,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/19807\/revisions\/22333"}],"wp:attachment":[{"href":"\/misa-store\/wp-json\/wp\/v2\/media?parent=19807"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb-category?post=19807"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb-tag?post=19807"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}