{"id":19351,"date":"2025-03-21T07:39:12","date_gmt":"2025-03-21T07:39:12","guid":{"rendered":"\/misa-store\/?post_type=ht_kb&p=19351"},"modified":"2025-11-04T04:15:39","modified_gmt":"2025-11-04T04:15:39","slug":"huong-dan-htkt-tang-them-thoi-gian-dung-thu-phan-mem-cho-khach-hang-khi-co-nhu-cau-khong-qua-3-thang-tren-misa-store-support","status":"publish","type":"ht_kb","link":"\/misa-store\/knowledge-base\/huong-dan-htkt-tang-them-thoi-gian-dung-thu-phan-mem-cho-khach-hang-khi-co-nhu-cau-khong-qua-3-thang-tren-misa-store-support\/","title":{"rendered":"H\u01b0\u1edbng d\u1eabn HTKT t\u0103ng th\u00eam th\u1eddi gian d\u00f9ng th\u1eed ph\u1ea7n m\u1ec1m cho kh\u00e1ch h\u00e0ng khi c\u00f3 nhu c\u1ea7u tr\u00ean MISA Store Support"},"content":{"rendered":"

1. M\u1ee5c \u0111\u00edch<\/h3>\n
\n
B\u00e0i vi\u1ebft h\u01b0\u1edbng d\u1eabn quy tr\u00ecnh gia h\u1ea1n th\u1eddi gian d\u00f9ng th\u1eed s\u1ea3n ph\u1ea9m MISA cho kh\u00e1ch h\u00e0ng th\u00f4ng qua MISA Store Support.<\/li>\n
N\u1ed9i dung bao g\u1ed3m c\u00e1c b\u01b0\u1edbc t\u0103ng th\u1eddi gian d\u00f9ng th\u1eed cho m\u1ed9t ho\u1eb7c nhi\u1ec1u s\u1ea3n ph\u1ea9m v\u00e0 xem l\u1ecbch s\u1eed thay \u0111\u1ed5i.<\/li>\n
\u00c1p d\u1ee5ng cho t\u1ea5t c\u1ea3 s\u1ea3n ph\u1ea9m c\u00f3 ch\u00ednh s\u00e1ch d\u00f9ng th\u1eed nh\u01b0 meInvoice, eShop, CUKCUK, n\u1ec1n t\u1ea3ng PlatForm<\/li>\n<\/ul>\n
2. H\u01b0\u1edbng d\u1eabn th\u1ef1c hi\u1ec7n<\/h3>\n
2.1. T\u0103ng th\u1eddi gian d\u00f9ng th\u1eed<\/h4>\n
B\u01b0\u1edbc 1: Truy c\u1eadp MISA Store Sopport<\/strong><\/h5>\n
Truy c\u1eadp v\u00e0o trang MISA Store Support<\/a> , ch\u1ecdn ph\u00e2n h\u1ec7 Qu\u1ea3n l\u00fd d\u00f9ng th\u1eed<\/strong><\/p>\n
$\"\"$ <\/p>\n
B\u01b0\u1edbc 2:\u00a0Nh\u1eadp th\u00f4ng tin kh\u00e1ch h\u00e0ng c\u1ea7n h\u1ed7 tr\u1ee3<\/strong><\/h5>\n
\n
Anh\/ch\u1ecb vui l\u00f2ng nh\u1eadp m\u00e3 c\u00f4ng ty\u00a0(TenantCode), M\u00e3 s\u1ed1 thu\u1ebf ho\u1eb7c T\u00ean c\u00f4ng ty<\/strong> (\u01afu ti\u00ean t\u00ecm ki\u1ebfm theo m\u00e3 c\u00f4ng ty \u0111\u1ec3 t\u00ecm ki\u1ebfm ch\u00ednh x\u00e1c nh\u1ea5t<\/em>)<\/li>\n
L\u01b0u \u00fd: \u0111\u1ed1i v\u1edbi c\u00e1c S\u1ea3n ph\u1ea9m nh\u01b0 CUKCUK, eShop: anh ch\u1ecb c\u00f3 th\u1ec3 nh\u1eadp domain \u0111\u1ec3 t\u00ecm ki\u1ebfm<\/em><\/li>\n
Sau khi nh\u1eadp th\u00f4ng tin, h\u1ec7 th\u1ed1ng t\u00ecm ra kh\u00e1ch h\u00e0ng t\u01b0\u01a1ng \u1ee9ng v\u00e0 hi\u1ec7n c\u00e1c License d\u00f9ng th\u1eed hi\u1ec7n t\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng cho NVKD l\u1ef1a ch\u1ecdn x\u1eed l\u00fd theo y\u00eau c\u1ea7u.<\/li>\n<\/ul>\n
$\"\"$ <\/p>\n
Tr\u00ean danh s\u00e1ch, anh\/ch\u1ecb c\u00f3 th\u1ec3:<\/strong><\/p>\n
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Theo d\u00f5i t\u1ea5t c\u1ea3 c\u00e1c s\u1ea3n ph\u1ea9m kh\u00e1ch h\u00e0ng \u0111ang d\u00f9ng th\u1eed: T\u00ean s\u1ea3n ph\u1ea9m, Ng\u00e0y b\u1eaft \u0111\u1ea7u d\u00f9ng th\u1eed, Ng\u00e0y h\u1ebft h\u1ea1n d\u00f9ng th\u1eed, T\u1ed5ng s\u1ed1 ng\u00e0y \u0111\u00e3 d\u00f9ng th\u1eed.<\/li>\n<\/ul>\n
$\"\"$ <\/p>\n
B\u01b0\u1edbc 3:\u00a0T\u0103ng th\u1eddi gian d\u00f9ng th\u1eed s\u1ea3n ph\u1ea9m cho kh\u00e1ch h\u00e0ng<\/strong><\/h5>\n
Tr\u01b0\u1eddng h\u1ee3p t\u0103ng th\u1eddi gian d\u00f9ng th\u1eed c\u1ee7a 1 s\u1ea3n ph\u1ea9m:<\/u><\/i><\/p>\n
\n
Tr\u00ean t\u1eebng d\u00f2ng s\u1ea3n ph\u1ea9m, anh\/ch\u1ecb ch\u1ecdn ch\u1ee9c n\u0103ng \u0110\u1ed5i h\u1ea1n d\u00f9ng th\u1eed. <\/strong><\/li>\n
Tr\u00ean form T\u0103ng th\u1eddi gian d\u00f9ng th\u1eed<\/strong>, t\u00f9y v\u00e0o nhu c\u1ea7u c\u1ee7a KH, anh ch\u1ecb th\u1ef1c hi\u1ec7n nh\u1eadp s\u1ed1 ng\u00e0y d\u00f9ng th\u1eed c\u1ea7n t\u0103ng th\u00eam<\/strong>. Sau \u0111\u00f3 nh\u1eadp l\u00fd do v\u00e0 m\u00e3 Jira (b\u1eaft bu\u1ed9c)<\/strong> \u0111\u1ec3 ti\u1ec7n theo d\u00f5i l\u1ecbch s\u1eed v\u1ec1 sau.<\/li>\n<\/ul>\n
$\"\"$ <\/p>\n
Sau khi nh\u1ea5n \u00c1p d\u1ee5ng<\/strong>, h\u1ec7 th\u1ed1ng s\u1ebd th\u1ef1c hi\u1ec7n t\u1ef1 \u0111\u1ed9ng t\u00ednh h\u1ea1n d\u00f9ng th\u1eed cho Kh\u00e1ch h\u00e0ng<\/strong> v\u00e0 l\u01b0u l\u1ea1i l\u1ecbch s\u1eed t\u01b0\u01a1ng \u1ee9ng => Anh\/ch\u1ecb vui l\u00f2ng b\u00e1o KH \u0111\u1ec3 ti\u1ebfp t\u1ee5c s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m.<\/p>\n
$\"\"$ <\/p>\n
Tr\u01b0\u1eddng h\u1ee3p t\u0103ng th\u1eddi gian d\u00f9ng th\u1eed c\u1ee7a nhi\u1ec1u s\u1ea3n ph\u1ea9m c\u00f9ng l\u00fac:<\/u><\/i><\/p>\n
Tr\u00ean danh s\u00e1ch, anh\/ch\u1ecb t\u00edch ch\u1ecdn c\u00e1c s\u1ea3n ph\u1ea9m c\u1ea7n h\u1ed7 tr\u1ee3 v\u00e0 th\u1ef1c hi\u1ec7n\u00a0\u0110\u1ed5i h\u1ea1n d\u00f9ng th\u1eed. <\/strong>Sau \u0111\u00f3, anh\/ch\u1ecb nh\u1eadp s\u1ed1 ng\u00e0y d\u00f9ng th\u1eed<\/strong> c\u1ea7n t\u0103ng<\/strong> cho t\u1ea5t c\u1ea3 s\u1ea3n ph\u1ea9m \u0111\u00e3 ch\u1ecdn, m\u00e3 Jira<\/strong>\u00a0v\u00e0 l\u00fd do (b\u1eaft bu\u1ed9c)<\/strong>\u00a0t\u01b0\u01a1ng \u1ee9ng.<\/p>\n
$\"\"$ <\/p>\n
2.2. Xem l\u1ecbch s\u1eed thay \u0111\u1ed5i h\u1ea1n d\u00f9ng th\u1eed<\/h4>\n
Anh\/ch\u1ecb c\u00f3 th\u1ec3 xem l\u1ea1i to\u00e0n b\u1ed9 l\u1ecbch s\u1eed thay \u0111\u1ed5i th\u1eddi gian d\u00f9ng th\u1eed<\/strong> c\u1ee7a kh\u00e1ch h\u00e0ng. \u0110\u1eb7c bi\u1ec7t, v\u1edbi nh\u1eefng l\u1ea7n h\u1ea1n d\u00f9ng th\u1eed \u0111\u01b0\u1ee3c HTKT \u0111i\u1ec1u ch\u1ec9nh, ph\u1ea7n m\u1ec1m s\u1ebd hi\u1ec3n th\u1ecb m\u00e3 Jira <\/strong>c\u1ee7a y\u00eau c\u1ea7u h\u1ed7 tr\u1ee3 t\u01b0\u01a1ng \u1ee9ng, gi\u00fap anh\/ch\u1ecb d\u1ec5 d\u00e0ng tra c\u1ee9u v\u00e0 \u0111\u1ed1i chi\u1ebfu th\u00f4ng tin khi c\u1ea7n thi\u1ebft.<\/p>\n
$\"\"$ <\/p>\n
Ch\u00fac anh\/ch\u1ecb th\u1ef1c hi\u1ec7n th\u00e0nh c\u00f4ng.<\/p>\n","protected":false},"excerpt":{"rendered":"
1. M\u1ee5c \u0111\u00edch B\u00e0i vi\u1ebft h\u01b0\u1edbng d\u1eabn quy tr\u00ecnh gia h\u1ea1n th\u1eddi gian d\u00f9ng th\u1eed s\u1ea3n ph\u1ea9m MISA cho kh\u00e1ch h\u00e0ng th\u00f4ng qua MISA Store Support. N\u1ed9i dung bao g\u1ed3m c\u00e1c b\u01b0\u1edbc t\u0103ng th\u1eddi gian d\u00f9ng th\u1eed cho m\u1ed9t ho\u1eb7c nhi\u1ec1u s\u1ea3n ph\u1ea9m v\u00e0 xem l\u1ecbch s\u1eed thay \u0111\u1ed5i. \u00c1p…<\/p>\n","protected":false},"author":97,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[7],"ht-kb-tag":[],"class_list":["post-19351","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-huong-dan-cho-nvkd"],"_links":{"self":[{"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/19351","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/misa-store\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/users\/97"}],"replies":[{"embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/comments?post=19351"}],"version-history":[{"count":3,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/19351\/revisions"}],"predecessor-version":[{"id":22681,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/19351\/revisions\/22681"}],"wp:attachment":[{"href":"\/misa-store\/wp-json\/wp\/v2\/media?parent=19351"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb-category?post=19351"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb-tag?post=19351"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}