{"id":19347,"date":"2025-03-21T04:21:31","date_gmt":"2025-03-21T04:21:31","guid":{"rendered":"\/misa-store\/?post_type=ht_kb&#038;p=19347"},"modified":"2025-11-04T04:22:41","modified_gmt":"2025-11-04T04:22:41","slug":"huong-dan-nvkd-ho-tro-khach-hang-mua-goi-dich-vu-luu-tru-du-lieu-amis-ke-toan-ho-kinh-doanh-tren-store-support","status":"publish","type":"ht_kb","link":"\/misa-store\/knowledge-base\/huong-dan-nvkd-ho-tro-khach-hang-mua-goi-dich-vu-luu-tru-du-lieu-amis-ke-toan-ho-kinh-doanh-tren-store-support\/","title":{"rendered":"H\u01b0\u1edbng d\u1eabn NVKD h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng mua g\u00f3i d\u1ecbch v\u1ee5 l\u01b0u tr\u1eef d\u1eef li\u1ec7u AMIS K\u1ebf to\u00e1n H\u1ed9 kinh doanh tr\u00ean Store Support"},"content":{"rendered":"<h3><b>1. T\u1ed5ng quan<\/b><\/h3>\n<ul>\n<li>B\u00e0i vi\u1ebft h\u01b0\u1edbng d\u1eabn quy tr\u00ecnh mua v\u00e0 gia h\u1ea1n g\u00f3i d\u1ecbch v\u1ee5 l\u01b0u tr\u1eef d\u1eef li\u1ec7u cho t\u00e0i kho\u1ea3n AMIS K\u1ebf to\u00e1n HKD khi h\u1ebft h\u1ea1n s\u1eed d\u1ee5ng.<\/li>\n<li>N\u1ed9i dung bao g\u1ed3m \u0111i\u1ec1u ki\u1ec7n \u00e1p d\u1ee5ng, c\u00e1c b\u01b0\u1edbc th\u1ef1c hi\u1ec7n tr\u00ean MISA Store Support v\u00e0 h\u01b0\u1edbng d\u1eabn thanh to\u00e1n.<\/li>\n<li>Ph\u1ea1m vi \u00e1p d\u1ee5ng cho kh\u00e1ch h\u00e0ng \u0111\u00e3 h\u1ebft h\u1ea1n s\u1eed d\u1ee5ng nh\u01b0ng ch\u01b0a qu\u00e1 30 ng\u00e0y.<\/li>\n<\/ul>\n<h3><b>2. H\u01b0\u1edbng d\u1eabn th\u1ef1c hi\u1ec7n<\/b><\/h3>\n<h4><b>2.1. Mua d\u1ecbch v\u1ee5 l\u01b0u tr\u1eef d\u1eef li\u1ec7u l\u1ea7n \u0111\u1ea7u<\/b><\/h4>\n<p>\u0110\u1ec3 c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng <strong>AMIS K\u1ebf to\u00e1n HKD mua g\u00f3i d\u1ecbch v\u1ee5 l\u01b0u tr\u1eef d\u1eef li\u1ec7u<\/strong>, c\u1ea7n <strong>\u0111\u00e1p \u1ee9ng c\u00e1c \u0111i\u1ec1u ki\u1ec7n sau<\/strong>:<\/p>\n<ul>\n<li>Ph\u1ea7n m\u1ec1m <strong>AMIS K\u1ebf to\u00e1n HKD \u0111\u00e3 h\u1ebft h\u1ea1n nh\u01b0ng ch\u01b0a qu\u00e1 30 ng\u00e0y<\/strong> (n\u1ebfu \u0111\u00e3 h\u1ebft h\u1ea1n qu\u00e1 30 ng\u00e0y, kh\u00e1ch h\u00e0ng s\u1ebd kh\u00f4ng th\u1ec3 mua g\u00f3i d\u1ecbch v\u1ee5 n\u00e0y v\u00ec d\u1eef li\u1ec7u \u0111\u00e3 b\u1ecb x\u00f3a r\u1ed3i).<\/li>\n<li>N\u1ebfu t\u00e0i kho\u1ea3n v\u1eabn <strong>c\u00f2n h\u1ea1n s\u1eed d\u1ee5ng,<\/strong>\u00a0kh\u00e1ch h\u00e0ng c\u0169ng <strong>kh\u00f4ng th\u1ec3 mua g\u00f3i d\u1ecbch v\u1ee5 l\u01b0u tr\u1eef d\u1eef li\u1ec7u<\/strong>.<\/li>\n<\/ul>\n<p>Khi kh\u00e1ch h\u00e0ng li\u00ean h\u1ec7 v\u1edbi MISA c\u00f3 nhu c\u1ea7u mua g\u00f3i d\u1ecbch v\u1ee5 l\u01b0u tr\u1eef d\u1eef li\u1ec7u, anh\/ch\u1ecb truy c\u1eadp v\u00e0o ph\u1ea7n m\u1ec1m <strong>MISA Store Support<\/strong> \u0111\u1ec3 h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng \u0111\u1eb7t mua. Ti\u1ebfp theo, s\u1ebd ti\u1ebfn h\u00e0nh ki\u1ec3m tra xem t\u00e0i kho\u1ea3n c\u1ee7a kh\u00e1ch h\u00e0ng c\u00f3 \u0111\u00e1p \u1ee9ng \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n hay kh\u00f4ng th\u00f4ng qua c\u00e1c b\u01b0\u1edbc sau:<\/p>\n<ul>\n<li>Tr\u00ean giao di\u1ec7n <strong>H\u1ed7 tr\u1ee3 b\u00e1n h\u00e0ng<\/strong>, \u1edf m\u1ee5c <strong>H\u1ed7 tr\u1ee3 gia h\u1ea1n<\/strong>\u00a0nh\u1eadp <strong>M\u00e3 s\u1ed1 thu\u1ebf<\/strong>, <strong>T\u00ean c\u00f4ng ty<\/strong>,&#8230; \u0111\u1ec3 t\u00ecm ki\u1ebfm th\u00f4ng tin kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-full\" src=\"\/misa-store\/wp-content\/uploads\/2024\/11\/2-5.png\" alt=\"\" width=\"1366\" height=\"768\" \/><\/p>\n<ul>\n<li>Ki\u1ec3m tra <strong>Ng\u00e0y h\u1ebft h\u1ea1n <\/strong>ph\u1ea7n m\u1ec1m, n\u1ebfu <strong>c\u00f2n h\u1ea1n s\u1eed d\u1ee5ng ho\u1eb7c qu\u00e1 h\u1ea1n 30 ng\u00e0y<\/strong> th\u00ec <strong>h\u1ec7 th\u1ed1ng s\u1ebd c\u1ea3nh b\u00e1o<\/strong> v\u00e0 <strong>kh\u00f4ng cho mua<\/strong>.<\/li>\n<\/ul>\n<p><em>V\u00ed d\u1ee5 v\u1ec1 tr\u01b0\u1eddng h\u1ee3p c\u00f2n h\u1ea1n<\/em><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full\" src=\"\/misa-store\/wp-content\/uploads\/2025\/03\/vmware-view_wkH05SVXch.png\" alt=\"\" width=\"1920\" height=\"973\" \/><\/p>\n<ul>\n<li>C\u00f2n n\u1ebfu <strong>\u0110\u00e3 h\u1ebft h\u1ea1n s\u1eed d\u1ee5ng trong v\u00f2ng 30 ng\u00e0y<\/strong>, anh\/ch\u1ecb h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng mua g\u00f3i d\u1ecbch v\u1ee5 l\u01b0u tr\u1eef d\u1eef li\u1ec7u b\u1eb1ng c\u00e1ch nh\u1ea5n v\u00e0o <strong>bi\u1ec3u t\u01b0\u1ee3ng m\u0169i t\u00ean \u1edf c\u1ed9t Ch\u1ee9c n\u0103ng<\/strong>, sau \u0111\u00f3 ch\u1ecdn <strong>Mua th\u00eam d\u1ecbch v\u1ee5 l\u01b0u tr\u1eef d\u1eef li\u1ec7u<\/strong>.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-full\" src=\"\/misa-store\/wp-content\/uploads\/2025\/03\/vmware-view_q1YwrBCmgX.png\" alt=\"\" width=\"1920\" height=\"971\" \/><\/p>\n<ul>\n<li>Ki\u1ec3m tra l\u1ea1i th\u00f4ng tin <strong>g\u00f3i s\u1ea3n ph\u1ea9m<\/strong> v\u00e0 <strong>th\u00f4ng tin nh\u1eadn h\u00f3a \u0111\u01a1n<\/strong>.<\/li>\n<li>C\u00f3 th\u1ec3 <strong>mua th\u00eam s\u1ed1 l\u01b0\u1ee3ng<\/strong> <strong>th\u1eddi gian s\u1eed d\u1ee5ng<\/strong> b\u1eb1ng c\u00e1ch nh\u1ea5n <strong>Ch\u1ec9nh s\u1eeda<\/strong>.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-full\" src=\"\/misa-store\/wp-content\/uploads\/2025\/03\/vmware-view_bUdm9wns3E.png\" alt=\"\" width=\"1038\" height=\"591\" \/><\/p>\n<ul>\n<li>T\u1ea1i c\u1ed9t <strong>S\u1ed1 l\u01b0\u1ee3ng<\/strong>, nh\u1ea5n<strong> bi\u1ec3u t\u01b0\u1ee3ng (-) <\/strong>ho\u1eb7c <strong>(+) <\/strong>\u0111\u1ec3 <strong>t\u0103ng gi\u1ea3m s\u1ed1 n\u0103m <\/strong>mu\u1ed1n mua.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-full\" src=\"\/misa-store\/wp-content\/uploads\/2025\/03\/vmware-view_raZBKrtADa.png\" alt=\"\" width=\"1164\" height=\"733\" \/><\/p>\n<ul>\n<li>V\u1edbi <strong>Th\u00f4ng tin nh\u1eadn h\u00f3a \u0111\u01a1n \u1edf m\u1ee5c 2<\/strong>, anh\/ch\u1ecb ki\u1ec3m tra th\u1eadt k\u1ef9 v\u00ec h\u1ec7 th\u1ed1ng s\u1ebd g\u1eedi email th\u00f4ng b\u00e1o \u0111\u01a1n \u0111\u1eb7t h\u00e0ng v\u00e0 h\u00f3a \u0111\u01a1n t\u01b0\u01a1ng \u1ee9ng \u0111\u1ebfn kh\u00e1ch h\u00e0ng.<\/li>\n<li>Anh\/ch\u1ecb <strong>c\u00f3 th\u1ec3 s\u1eeda th\u00f4ng tin nh\u1eadn h\u00f3a \u0111\u01a1n<\/strong>\u00a0b\u1eb1ng c\u00e1ch nh\u1ea5n <strong>Ch\u1ec9nh s\u1eeda<\/strong>.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-full\" src=\"\/misa-store\/wp-content\/uploads\/2025\/03\/vmware-view_pSwGR9ZMB1.png\" alt=\"\" width=\"1045\" height=\"584\" \/><\/p>\n<ul>\n<li><strong>L\u01b0u \u00fd<\/strong>: Th\u00f4ng tin <strong>Email nh\u1eadn h\u00f3a \u0111\u01a1n<\/strong> c\u1ea7n ph\u1ea3i ch\u00ednh x\u00e1c v\u00ec MISA s\u1ebd g\u1eedi th\u00f4ng tin \u0111\u01a1n h\u00e0ng v\u00e0 h\u00f3a \u0111\u01a1n v\u1ec1 \u0111\u1ecba ch\u1ec9 email n\u00e0y.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-full\" src=\"\/misa-store\/wp-content\/uploads\/2024\/11\/10-3.png\" alt=\"\" width=\"1481\" height=\"911\" \/><\/p>\n<ul>\n<li>Sau khi \u0111\u00e3 ki\u1ec3m tra th\u00f4ng tin, nh\u1ea5n<strong> \u0110\u1eb7t h\u00e0ng<\/strong> \u0111\u1ec3 h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng \u0111\u1eb7t mua g\u00f3i d\u1ecbch v\u1ee5 l\u01b0u tr\u1eef d\u1eef li\u1ec7u.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-full\" src=\"\/misa-store\/wp-content\/uploads\/2025\/03\/vmware-view_vwDzyvK74X.png\" alt=\"\" width=\"1177\" height=\"794\" \/><\/p>\n<ul>\n<li>Sau khi ho\u00e0n th\u00e0nh vi\u1ec7c \u0111\u1eb7t mua, anh\/ch\u1ecb g\u1eedi th\u00f4ng tin \u0111\u01a1n h\u00e0ng cho kh\u00e1ch h\u00e0ng \u0111\u1ec3 h\u1ecd th\u1ef1c hi\u1ec7n thanh to\u00e1n, c\u00f3 th\u1ec3 l\u1ef1a ch\u1ecdn m\u1ed9t trong c\u00e1c c\u00e1ch sau:\n<ul>\n<li><strong>C\u00e1ch 1: G\u1eedi li\u00ean k\u1ebft \u0111\u01a1n h\u00e0ng \u0111\u1ec3 kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 xem x\u00e9t v\u00e0 thanh to\u00e1n.<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-full\" src=\"\/misa-store\/wp-content\/uploads\/2024\/11\/12-1.png\" alt=\"\" width=\"1481\" height=\"911\" \/><\/p>\n<ul>\n<li>\n<ul>\n<li>Kh\u00e1ch h\u00e0ng ch\u1ec9 c\u1ea7n <strong>nh\u1ea5n v\u00e0o li\u00ean k\u1ebft<\/strong> n\u00e0y, h\u1ec7 th\u1ed1ng s\u1ebd hi\u1ec3n th\u1ecb th\u00f4ng tin <strong>G\u00f3i s\u1ea3n ph\u1ea9m<\/strong>, <strong>Th\u00f4ng tin gi\u1ea5y ph\u00e9p s\u1eed d\u1ee5ng<\/strong> v\u00e0<strong> Th\u00f4ng tin h\u00f3a \u0111\u01a1n<\/strong>. Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 ki\u1ec3m tra l\u1ea1i th\u00f4ng tin, sau \u0111\u00f3 <strong>ti\u1ebfn h\u00e0nh thanh to\u00e1n<\/strong>.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"size-full aligncenter\" src=\"\/misa-store\/wp-content\/uploads\/2025\/03\/vmware-view_U6ReX4slz6.png\" alt=\"\" width=\"1235\" height=\"791\" \/><\/p>\n<ul>\n<li>\n<ul>\n<li><strong>C\u00e1ch 2:<\/strong> Trong tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng <strong>kh\u00f4ng c\u1ea7n xem l\u1ea1i \u0111\u01a1n h\u00e0ng<\/strong> v\u00e0 <strong>mu\u1ed1n thanh to\u00e1n ngay<\/strong>, anh\/ch\u1ecb <strong>sao ch\u00e9p th\u00f4ng tin thanh to\u00e1n<\/strong> (bao g\u1ed3m m\u00e3 QR code) g\u1eedi cho kh\u00e1ch h\u00e0ng \u0111\u1ec3 h\u1ecd thanh to\u00e1n.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li><img decoding=\"async\" class=\"alignnone size-full\" src=\"\/misa-store\/wp-content\/uploads\/2024\/11\/14-1.png\" alt=\"\" width=\"1481\" height=\"911\" \/><\/li>\n<\/ul>\n<ul>\n<li>\n<ul>\n<li><strong>C\u00e1ch 3: H\u01b0\u1edbng d\u1eabn kh\u00e1ch h\u00e0ng ki\u1ec3m tra email v\u00e0 th\u1ef1c hi\u1ec7n thanh to\u00e1n.<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-full\" src=\"\/misa-store\/wp-content\/uploads\/2025\/03\/Group-4.png\" alt=\"\" width=\"1665\" height=\"955\" \/><\/p>\n<ul>\n<li>Sau khi kh\u00e1ch h\u00e0ng<strong> ho\u00e0n t\u1ea5t qu\u00e1 tr\u00ecnh thanh to\u00e1n<\/strong>, anh\/ch\u1ecb s\u1ebd h\u01b0\u1edbng d\u1eabn h\u1ecd c\u00e1ch \u0111\u0103ng nh\u1eadp v\u00e0o ph\u1ea7n m\u1ec1m AMIS K\u1ebf to\u00e1n \u0111\u1ec3 xem v\u00e0 in d\u1eef li\u1ec7u tr\u01b0\u1edbc \u0111\u00f3.<\/li>\n<li><strong><em>L\u01b0u \u00fd: Kh\u00e1ch h\u00e0ng ch\u1ec9 c\u00f3 quy\u1ec1n xem v\u00e0 in d\u1eef li\u1ec7u c\u0169 \u0111\u00e3 ph\u00e1t sinh tr\u01b0\u1edbc \u0111\u00f3 v\u00e0 kh\u00f4ng \u0111\u01b0\u1ee3c ph\u00e9p th\u1ef1c hi\u1ec7n c\u00e1c thao t\u00e1c Th\u00eam, S\u1eeda ho\u1eb7c X\u00f3a d\u1eef li\u1ec7u.<\/em><\/strong><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-full\" src=\"\/misa-store\/wp-content\/uploads\/2025\/03\/Group-4-1.png\" alt=\"\" width=\"1652\" height=\"868\" \/><\/p>\n<h4><b>2.2. Gia h\u1ea1n d\u1ecbch v\u1ee5 l\u01b0u tr\u1eef d\u1eef li\u1ec7u<\/b><\/h4>\n<p>\u0110\u1ec3 c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng <strong>AMIS K\u1ebf to\u00e1n HKD gia h\u1ea1n g\u00f3i d\u1ecbch v\u1ee5 l\u01b0u tr\u1eef d\u1eef li\u1ec7u<\/strong>, c\u1ea7n <strong>\u0111\u00e1p \u1ee9ng c\u00e1c \u0111i\u1ec1u ki\u1ec7n: <\/strong>Ph\u1ea7n m\u1ec1m <strong>AMIS K\u1ebf to\u00e1n HKD \u0111\u00e3 h\u1ebft h\u1ea1n + g\u00f3i d\u1ecbch v\u1ee5 l\u01b0u tr\u1eef c\u00f2n h\u1ea1n ho\u1eb7c h\u1ebft h\u1ea1n nh\u01b0ng ch\u01b0a qu\u00e1 30 ng\u00e0y<\/strong> (n\u1ebfu \u0111\u00e3 h\u1ebft h\u1ea1n qu\u00e1 30 ng\u00e0y, kh\u00e1ch h\u00e0ng s\u1ebd kh\u00f4ng th\u1ec3 gia h\u1ea1n g\u00f3i d\u1ecbch v\u1ee5 n\u00e0y v\u00ec d\u1eef li\u1ec7u \u0111\u00e3 b\u1ecb x\u00f3a r\u1ed3i).<\/p>\n<p>\u0110\u1ec3 gia h\u1ea1n g\u00f3i d\u1ecbch v\u1ee5 l\u01b0u tr\u1eef d\u1eef li\u1ec7u, anh\/ch\u1ecb th\u1ef1c hi\u1ec7n t\u01b0\u01a1ng t\u1ef1 nh\u01b0 2.1<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. T\u1ed5ng quan B\u00e0i vi\u1ebft h\u01b0\u1edbng d\u1eabn quy tr\u00ecnh mua v\u00e0 gia h\u1ea1n g\u00f3i d\u1ecbch v\u1ee5 l\u01b0u tr\u1eef d\u1eef li\u1ec7u cho t\u00e0i kho\u1ea3n AMIS K\u1ebf to\u00e1n HKD khi h\u1ebft h\u1ea1n s\u1eed d\u1ee5ng. N\u1ed9i dung bao g\u1ed3m \u0111i\u1ec1u ki\u1ec7n \u00e1p d\u1ee5ng, c\u00e1c b\u01b0\u1edbc th\u1ef1c hi\u1ec7n tr\u00ean MISA Store Support v\u00e0 h\u01b0\u1edbng&#8230;<\/p>\n","protected":false},"author":97,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[7],"ht-kb-tag":[],"class_list":["post-19347","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-huong-dan-cho-nvkd"],"_links":{"self":[{"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/19347","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/misa-store\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/users\/97"}],"replies":[{"embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/comments?post=19347"}],"version-history":[{"count":4,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/19347\/revisions"}],"predecessor-version":[{"id":22685,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/19347\/revisions\/22685"}],"wp:attachment":[{"href":"\/misa-store\/wp-json\/wp\/v2\/media?parent=19347"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb-category?post=19347"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb-tag?post=19347"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}