{"id":18209,"date":"2024-12-09T03:11:21","date_gmt":"2024-12-09T03:11:21","guid":{"rendered":"https:\/\/helpamis.misa.vn\/misa-store\/?post_type=ht_kb&#038;p=18209"},"modified":"2025-11-04T06:46:20","modified_gmt":"2025-11-04T06:46:20","slug":"huong-dan-csm-ho-tro-khach-hang-gia-han-chu-ky-so-esign-tren-misa-store-support","status":"publish","type":"ht_kb","link":"\/misa-store\/knowledge-base\/huong-dan-csm-ho-tro-khach-hang-gia-han-chu-ky-so-esign-tren-misa-store-support\/","title":{"rendered":"H\u01b0\u1edbng d\u1eabn CSM h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng gia h\u1ea1n ch\u1eef k\u00fd s\u1ed1 eSign tr\u00ean MISA Store Support"},"content":{"rendered":"<h3><b>1. T\u1ed5ng quan<\/b><\/h3>\n<ul>\n<li>H\u01b0\u1edbng d\u1eabn n\u00e0y gi\u00fap nh\u00e2n vi\u00ean CSM th\u1ef1c hi\u1ec7n gia h\u1ea1n ch\u1ee9ng th\u01b0 s\u1ed1 eSign cho kh\u00e1ch h\u00e0ng tr\u00ean h\u1ec7 th\u1ed1ng MISA Store Support.<\/li>\n<li>N\u1ed9i dung bao g\u1ed3m tra c\u1ee9u th\u00f4ng tin, l\u00ean \u0111\u01a1n, thanh to\u00e1n v\u00e0 h\u01b0\u1edbng d\u1eabn kh\u00e1ch h\u00e0ng n\u1ed9p h\u1ed3 s\u01a1.<\/li>\n<li>Ph\u1ea1m vi \u00e1p d\u1ee5ng cho c\u00e1c lo\u1ea1i ch\u1eef k\u00fd s\u1ed1 t\u1eeb xa v\u00e0 USB Token.<\/li>\n<\/ul>\n<h3><b>2. H\u01b0\u1edbng d\u1eabn th\u1ef1c hi\u1ec7n<\/b><\/h3>\n<h4><b>2.1 Tra c\u1ee9u ch\u1ee9ng th\u01b0 s\u1ed1 v\u00e0 th\u1ef1c hi\u1ec7n l\u00ean \u0111\u01a1n<\/b><\/h4>\n<p>Anh\/ch\u1ecb vui l\u00f2ng truy c\u1eadp v\u00e0o <a href=\"https:\/\/misajsc.amis.vn\/storesupport\/support-extend-esign\"><strong>MISA Store Support<\/strong><\/a>, ch\u1ecdn ph\u00e2n h\u1ec7 <strong>H\u1ed7 tr\u1ee3 gia h\u1ea1n eSign<\/strong>. T\u1ea1i \u0111\u00e2y, anh\/ch\u1ecb nh\u1eadp <strong>s\u1ed1 CMND\/CCCD\/h\u1ed9 chi\u1ebfu<\/strong> c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ec3 tra c\u1ee9u th\u00f4ng tin c\u1ea7n h\u1ed7 tr\u1ee3.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full\" src=\"\/misa-store\/wp-content\/uploads\/2024\/12\/chrome_2Yfr1rOuIE.png\" alt=\"\" width=\"1920\" height=\"953\" \/><\/p>\n<p>Anh\/ch\u1ecb vui l\u00f2ng ch\u1ecdn <strong>Lo\u1ea1i s\u1ea3n ph\u1ea9m c\u1ea7n gia h\u1ea1n<\/strong> (Ch\u1eef k\u00fd s\u1ed1 t\u1eeb xa ho\u1eb7c Ch\u1eef k\u00fd s\u1ed1 USB Token) v\u00e0 <strong>Lo\u1ea1i ch\u1ee9ng th\u01b0<\/strong> (T\u1ed5 ch\u1ee9c &#8211; G\u00f3i c\u01a1 b\u1ea3n, C\u00e1 nh\u00e2n, &#8230;).<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full\" src=\"\/misa-store\/wp-content\/uploads\/2024\/12\/chrome_Qb3CP8lYgW.png\" alt=\"\" width=\"1920\" height=\"953\" \/><\/p>\n<p>Sau \u0111\u00f3, anh\/ch\u1ecb ch\u1ecdn <strong>m\u1ed9t ch\u1ee9ng th\u01b0<\/strong> m\u00ecnh mu\u1ed1n gia h\u1ea1n v\u00e0 nh\u1ea5n <strong>Gia h\u1ea1n<\/strong>.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full\" src=\"\/misa-store\/wp-content\/uploads\/2024\/12\/chrome_iBs7W6yR5a.png\" alt=\"\" width=\"1920\" height=\"953\" \/><\/p>\n<p>Ph\u1ea7n m\u1ec1m s\u1ebd t\u1ef1 \u0111\u1ed9ng chuy\u1ec3n \u0111\u1ebfn <strong>m\u00e0n h\u00ecnh b\u00e1o gi\u00e1<\/strong> t\u01b0\u01a1ng \u1ee9ng v\u1edbi <strong>lo\u1ea1i s\u1ea3n ph\u1ea9m v\u00e0 lo\u1ea1i ch\u1ee9ng th\u01b0 s\u1ed1<\/strong> \u0111\u00e3 ch\u1ecdn. T\u1ea1i \u0111\u00e2y, anh\/ch\u1ecb ch\u1ecdn <strong>g\u00f3i s\u1ea3n ph\u1ea9m<\/strong> m\u00e0 kh\u00e1ch h\u00e0ng mu\u1ed1n gia h\u1ea1n.<\/p>\n<p><em>Em \u0111ang l\u1ea5y v\u00ed d\u1ee5 gia h\u1ea1n lo\u1ea1i Ch\u1eef k\u00fd s\u1ed1 t\u1eeb xa &#8211; H\u1ed9 c\u00e1 nh\u00e2n kinh doanh. \u0110\u1ed1i v\u1edbi c\u00e1c lo\u1ea1i ch\u1eef k\u00fd s\u1ed1 kh\u00e1c, anh\/ch\u1ecb th\u1ef1c hi\u1ec7n t\u01b0\u01a1ng t\u1ef1.<\/em><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full\" src=\"\/misa-store\/wp-content\/uploads\/2024\/12\/chrome_9b5NZcRa4f.png\" alt=\"\" width=\"1920\" height=\"953\" \/><\/p>\n<p>Anh\/ch\u1ecb c\u00f3 th\u1ec3 ki\u1ec3m tra l\u1ea1i th\u00f4ng tin g\u00f3i s\u1ea3n ph\u1ea9m m\u00ecnh \u0111\u00e3 ch\u1ecdn v\u00e0 nh\u1ea5n <strong>Thanh to\u00e1n<\/strong>.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full\" src=\"\/misa-store\/wp-content\/uploads\/2024\/12\/chrome_jRjn1kCahy.png\" alt=\"\" width=\"1920\" height=\"953\" \/><\/p>\n<p>Ph\u1ea7n m\u1ec1m s\u1ebd chuy\u1ec3n \u0111\u1ebfn trang <strong>Th\u00f4ng tin gia h\u1ea1n<\/strong>, n\u01a1i anh\/ch\u1ecb c\u00f3 th\u1ec3 ki\u1ec3m tra l\u1ea1i <strong>th\u00f4ng tin nh\u1eadn h\u00f3a \u0111\u01a1n<\/strong>. Th\u00f4ng tin n\u00e0y \u0111\u01b0\u1ee3c t\u1ef1 \u0111\u1ed9ng hi\u1ec3n th\u1ecb d\u1ef1a tr\u00ean l\u1ea7n mua\/gia h\u1ea1n tr\u01b0\u1edbc. N\u1ebfu c\u1ea7n thay \u0111\u1ed5i th\u00f4ng tin n\u00e0y, anh\/ch\u1ecb c\u00f3 th\u1ec3 nh\u1ea5n <strong>Ch\u1ec9nh s\u1eeda<\/strong> \u0111\u1ec3 c\u1eadp nh\u1eadt.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full\" src=\"\/misa-store\/wp-content\/uploads\/2024\/12\/Chinh-sua-thong-tin-ca-nhan.gif\" alt=\"\" width=\"1920\" height=\"952\" \/><\/p>\n<p>Anh\/ch\u1ecb nh\u1eadp <strong>m\u00e3 \u01b0u \u0111\u00e3i<\/strong> (n\u1ebfu c\u00f3).<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full\" src=\"\/misa-store\/wp-content\/uploads\/2024\/12\/chrome_IeYoGPBk8n.png\" alt=\"\" width=\"1920\" height=\"953\" \/><\/p>\n<p>Sau khi ki\u1ec3m tra xong c\u00e1c th\u00f4ng tin, anh\/ch\u1ecb nh\u1ea5n <strong>\u0110\u1eb7t h\u00e0ng<\/strong>.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full\" src=\"\/misa-store\/wp-content\/uploads\/2024\/12\/chrome_egj2hZBcuB-1.png\" alt=\"\" width=\"1920\" height=\"953\" \/><\/p>\n<p>Ph\u1ea7n m\u1ec1m s\u1ebd \u0111i\u1ec1u h\u01b0\u1edbng \u0111\u1ebfn trang <strong>\u0110\u1eb7t h\u00e0ng th\u00e0nh c\u00f4ng<\/strong>.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full\" src=\"\/misa-store\/wp-content\/uploads\/2024\/12\/chrome_c6eIb0Ay7Z-1.png\" alt=\"\" width=\"1920\" height=\"953\" \/><\/p>\n<h4><b>2.2 H\u01b0\u1edbng d\u1eabn kh\u00e1ch h\u00e0ng thanh to\u00e1n<\/b><\/h4>\n<p>Khi anh\/ch\u1ecb \u0111\u1eb7t h\u00e0ng th\u00e0nh c\u00f4ng, kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 thanh to\u00e1n theo c\u00e1c c\u00e1ch sau:<\/p>\n<p><strong>C\u00e1ch 1: Kh\u00e1ch h\u00e0ng nh\u1eadn \u0111\u01b0\u1ee3c email th\u00f4ng b\u00e1o \u0110\u1eb7t h\u00e0ng th\u00e0nh c\u00f4ng v\u00e0 h\u01b0\u1edbng d\u1eabn thanh to\u00e1n \u0111\u01a1n h\u00e0ng<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full\" src=\"\/misa-store\/wp-content\/uploads\/2024\/11\/chrome_rKwycqvuHj.png\" alt=\"\" width=\"1920\" height=\"922\" \/><\/p>\n<p>Kh\u00e1ch h\u00e0ng click v\u00e0o <strong>Thanh to\u00e1n ngay<\/strong> \u0111\u1ec3 truy c\u1eadp trang <strong>Chi ti\u1ebft \u0111\u01a1n h\u00e0ng.<\/strong> T\u1ea1i \u0111\u00e2y, kh\u00e1ch h\u00e0ng ti\u1ebfn h\u00e0nh x\u00e1c nh\u1eadn <strong>T\u00f4i \u0111\u1ed3ng \u00fd v\u1edbi Th\u1ecfa thu\u1eadn mua h\u00e0ng\u00a0<\/strong>v\u00e0 thanh to\u00e1n.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full\" src=\"\/misa-store\/wp-content\/uploads\/2024\/11\/chrome_klOzvQOHyS.png\" alt=\"\" width=\"1920\" height=\"922\" \/><\/p>\n<p><strong>C\u00e1ch 2: Anh\/ch\u1ecb sao ch\u00e9p link thanh to\u00e1n v\u00e0 g\u1eedi cho kh\u00e1ch h\u00e0ng<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full\" src=\"\/misa-store\/wp-content\/uploads\/2024\/12\/chrome_OO9ZSQOyXb.png\" alt=\"\" width=\"1920\" height=\"953\" \/><\/p>\n<p>Kh\u00e1ch h\u00e0ng click v\u00e0o link thanh to\u00e1n \u0111\u1ec3 truy c\u1eadp trang <strong>Chi ti\u1ebft \u0111\u01a1n h\u00e0ng<\/strong>\u00a0v\u00e0 th\u1ef1c hi\u1ec7n t\u01b0\u01a1ng t\u1ef1 C\u00e1ch 1.<\/p>\n<p><strong>C\u00e1ch 3: Anh\/ch\u1ecb sao ch\u00e9p th\u00f4ng tin thanh to\u00e1n\/t\u1ea3i xu\u1ed1ng m\u00e3 QR code r\u1ed3i g\u1eedi kh\u00e1ch h\u00e0ng. Kh\u00e1ch h\u00e0ng ti\u1ebfn h\u00e0nh thanh to\u00e1n chuy\u1ec3n kho\u1ea3n<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full\" src=\"\/misa-store\/wp-content\/uploads\/2024\/12\/ApplicationFrameHost_vSbwtL1cG1-1.png\" alt=\"\" width=\"1866\" height=\"921\" \/><\/p>\n<h4><b>2.3 H\u01b0\u1edbng d\u1eabn kh\u00e1ch h\u00e0ng n\u1ed9p h\u1ed3 s\u01a1 gia h\u1ea1n ch\u1ee9ng th\u01b0 s\u1ed1<\/b><\/h4>\n<p>Sau khi kh\u00e1ch h\u00e0ng thanh to\u00e1n th\u00e0nh c\u00f4ng, anh\/ch\u1ecb vui l\u00f2ng h\u01b0\u1edbng d\u1eabn kh\u00e1ch h\u00e0ng ki\u1ec3m tra <strong>email<\/strong> c\u1ee7a m\u00ecnh \u0111\u1ec3 th\u1ef1c hi\u1ec7n n\u1ed9p <strong>h\u1ed3 s\u01a1 gia h\u1ea1n ch\u1ee9ng th\u01b0 s\u1ed1<\/strong> theo c\u00e1c h\u01b0\u1edbng d\u1eabn chi ti\u1ebft \u0111\u01b0\u1ee3c g\u1eedi trong email.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full\" src=\"\/misa-store\/wp-content\/uploads\/2024\/12\/chrome_qmjwlas4kf-1.png\" alt=\"\" width=\"1920\" height=\"953\" \/><\/p>\n<p>Ch\u00fac anh\/ch\u1ecb th\u1ef1c hi\u1ec7n th\u00e0nh c\u00f4ng.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. T\u1ed5ng quan H\u01b0\u1edbng d\u1eabn n\u00e0y gi\u00fap nh\u00e2n vi\u00ean CSM th\u1ef1c hi\u1ec7n gia h\u1ea1n ch\u1ee9ng th\u01b0 s\u1ed1 eSign cho kh\u00e1ch h\u00e0ng tr\u00ean h\u1ec7 th\u1ed1ng MISA Store Support. N\u1ed9i dung bao g\u1ed3m tra c\u1ee9u th\u00f4ng tin, l\u00ean \u0111\u01a1n, thanh to\u00e1n v\u00e0 h\u01b0\u1edbng d\u1eabn kh\u00e1ch h\u00e0ng n\u1ed9p h\u1ed3 s\u01a1. Ph\u1ea1m vi \u00e1p&#8230;<\/p>\n","protected":false},"author":97,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[13,7],"ht-kb-tag":[],"class_list":["post-18209","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-huong-dan-gia-han","ht_kb_category-huong-dan-cho-nvkd"],"_links":{"self":[{"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/18209","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/misa-store\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/users\/97"}],"replies":[{"embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/comments?post=18209"}],"version-history":[{"count":3,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/18209\/revisions"}],"predecessor-version":[{"id":22743,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/18209\/revisions\/22743"}],"wp:attachment":[{"href":"\/misa-store\/wp-json\/wp\/v2\/media?parent=18209"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb-category?post=18209"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb-tag?post=18209"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}