{"id":18169,"date":"2024-12-05T10:08:07","date_gmt":"2024-12-05T10:08:07","guid":{"rendered":"https:\/\/helpamis.misa.vn\/misa-store\/?post_type=ht_kb&#038;p=18169"},"modified":"2025-11-04T06:49:54","modified_gmt":"2025-11-04T06:49:54","slug":"huong-dan-mdr-nhan-thong-tin-khach-hang-khi-co-khach-hang-tai-bao-gia-tren-misa-store","status":"publish","type":"ht_kb","link":"\/misa-store\/knowledge-base\/huong-dan-mdr-nhan-thong-tin-khach-hang-khi-co-khach-hang-tai-bao-gia-tren-misa-store\/","title":{"rendered":"C\u00e1ch th\u1ee9c ghi nh\u1eadn th\u00f4ng tin kh\u00e1ch h\u00e0ng khi th\u1ef1c hi\u1ec7n t\u1ea3i b\u00e1o gi\u00e1 tr\u00ean MISA Store"},"content":{"rendered":"<h3><b>1. T\u1ed5ng quan<\/b><\/h3>\n<ul>\n<li>B\u00e0i vi\u1ebft h\u01b0\u1edbng d\u1eabn quy tr\u00ecnh kh\u00e1ch h\u00e0ng \u0111\u1ec3 l\u1ea1i th\u00f4ng tin khi t\u1ea3i b\u00e1o gi\u00e1 tr\u00ean MISA Store v\u00e0 c\u00e1ch nh\u00e2n vi\u00ean MDR ti\u1ebfp nh\u1eadn d\u1eef li\u1ec7u tr\u00ean AMIS CRM.<\/li>\n<li>N\u1ed9i dung bao g\u1ed3m c\u1eadp nh\u1eadt t\u00ednh n\u0103ng thu th\u1eadp th\u00f4ng tin, thao t\u00e1c th\u1ef1c hi\u1ec7n v\u00e0 x\u1eed l\u00fd d\u1eef li\u1ec7u.<\/li>\n<li>Ph\u1ea1m vi \u00e1p d\u1ee5ng: Kh\u00e1ch h\u00e0ng truy c\u1eadp MISA Store v\u00e0 nh\u00e2n vi\u00ean ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n<h3><b>2. H\u01b0\u1edbng d\u1eabn th\u1ef1c hi\u1ec7n<\/b><\/h3>\n<h4><strong>B\u01b0\u1edbc 1: Kh\u00e1ch h\u00e0ng \u0111\u1ec3 l\u1ea1i th\u00f4ng tin khi t\u1ea3i b\u00e1o gi\u00e1<\/strong><\/h4>\n<p>Kh\u00e1ch h\u00e0ng truy c\u1eadp <strong>MISA Store<\/strong> v\u00e0 v\u00e0o trang <strong>B\u00e1o gi\u00e1<\/strong> c\u1ee7a m\u1ed9t s\u1ea3n ph\u1ea9m b\u1ea5t k\u1ef3.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full\" src=\"\/misa-store\/wp-content\/uploads\/2024\/12\/chrome_eyptweoATl.png\" alt=\"\" width=\"1920\" height=\"953\" \/><\/p>\n<p>Khi nh\u1ea5n <strong>T\u1ea3i B\u00e1o gi\u00e1<\/strong>, ph\u1ea7n m\u1ec1m m\u1edf bi\u1ec3u m\u1eabu <strong>Nh\u1eadn b\u00e1o gi\u00e1 chi ti\u1ebft<\/strong>. Kh\u00e1ch h\u00e0ng c\u1ea7n \u0111i\u1ec1n th\u00f4ng tin (nh\u01b0 h\u00ecnh d\u01b0\u1edbi) v\u00e0 nh\u1ea5n <strong>T\u1ea3i xu\u1ed1ng b\u00e1o gi\u00e1<\/strong> \u0111\u1ec3 t\u1ea3i b\u00e1o gi\u00e1 v\u1ec1.<img decoding=\"async\" class=\"size-full aligncenter\" src=\"\/misa-store\/wp-content\/uploads\/2024\/12\/Skype_vKHSHpUuDr.png\" alt=\"\" width=\"579\" height=\"609\" \/><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full\" src=\"\/misa-store\/wp-content\/uploads\/2024\/12\/chrome_IBcI3byCvW.png\" alt=\"\" width=\"1920\" height=\"979\" \/><\/p>\n<h4><strong>B\u01b0\u1edbc 2: Nh\u00e2n vi\u00ean MDR ti\u1ebfp nh\u1eadn kh\u00e1ch h\u00e0ng<\/strong><\/h4>\n<p>Khi kh\u00e1ch h\u00e0ng cung c\u1ea5p th\u00f4ng tin, d\u1eef li\u1ec7u s\u1ebd t\u1ef1 \u0111\u1ed9ng \u0111\u01b0\u1ee3c chuy\u1ec3n v\u00e0o <strong>Ao c\u01a1 h\u1ed9i<\/strong> tr\u00ean <strong>AMIS CRM MISA<\/strong>. T\u1ea1i \u0111\u00e2y, nh\u00e2n vi\u00ean MDR ti\u1ebfp nh\u1eadn, li\u00ean h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 x\u1eed l\u00fd \u0111\u1ec3 chuy\u1ec3n \u0111\u1ed5i th\u00f4ng tin th\u00e0nh <strong>C\u01a1 h\u1ed9i<\/strong>.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full\" src=\"\/misa-store\/wp-content\/uploads\/2024\/12\/chrome_MNEunN9tGD.png\" alt=\"\" width=\"1920\" height=\"953\" \/><\/p>\n<p>Ch\u00fac anh\/ch\u1ecb th\u1ef1c hi\u1ec7n th\u00e0nh c\u00f4ng.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. T\u1ed5ng quan B\u00e0i vi\u1ebft h\u01b0\u1edbng d\u1eabn quy tr\u00ecnh kh\u00e1ch h\u00e0ng \u0111\u1ec3 l\u1ea1i th\u00f4ng tin khi t\u1ea3i b\u00e1o gi\u00e1 tr\u00ean MISA Store v\u00e0 c\u00e1ch nh\u00e2n vi\u00ean MDR ti\u1ebfp nh\u1eadn d\u1eef li\u1ec7u tr\u00ean AMIS CRM. N\u1ed9i dung bao g\u1ed3m c\u1eadp nh\u1eadt t\u00ednh n\u0103ng thu th\u1eadp th\u00f4ng tin, thao t\u00e1c th\u1ef1c hi\u1ec7n&#8230;<\/p>\n","protected":false},"author":97,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[7],"ht-kb-tag":[],"class_list":["post-18169","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-huong-dan-cho-nvkd"],"_links":{"self":[{"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/18169","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/misa-store\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/users\/97"}],"replies":[{"embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/comments?post=18169"}],"version-history":[{"count":4,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/18169\/revisions"}],"predecessor-version":[{"id":22753,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/18169\/revisions\/22753"}],"wp:attachment":[{"href":"\/misa-store\/wp-json\/wp\/v2\/media?parent=18169"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb-category?post=18169"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb-tag?post=18169"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}