{"id":18019,"date":"2024-12-02T08:48:10","date_gmt":"2024-12-02T08:48:10","guid":{"rendered":"https:\/\/helpamis.misa.vn\/misa-store\/?post_type=ht_kb&#038;p=18019"},"modified":"2025-11-04T07:02:09","modified_gmt":"2025-11-04T07:02:09","slug":"huong-dan-nvkd-theo-doi-hieu-qua-ban-hang-thong-qua-viec-chia-se-lien-ket-ban-hang-tren-misa-store-support","status":"publish","type":"ht_kb","link":"\/misa-store\/knowledge-base\/huong-dan-nvkd-theo-doi-hieu-qua-ban-hang-thong-qua-viec-chia-se-lien-ket-ban-hang-tren-misa-store-support\/","title":{"rendered":"H\u01b0\u1edbng d\u1eabn NVKD theo d\u00f5i hi\u1ec7u qu\u1ea3 b\u00e1n h\u00e0ng th\u00f4ng qua vi\u1ec7c chia s\u1ebb li\u00ean k\u1ebft b\u00e1n h\u00e0ng tr\u00ean MISA Store Support"},"content":{"rendered":"<h3><b>1. T\u1ed5ng quan<\/b><\/h3>\n<ul>\n<li>B\u00e0i vi\u1ebft h\u01b0\u1edbng d\u1eabn c\u00e1ch nh\u00e2n vi\u00ean kinh doanh theo d\u00f5i hi\u1ec7u qu\u1ea3 t\u1eeb vi\u1ec7c chia s\u1ebb link b\u00e1n h\u00e0ng th\u00f4ng qua b\u00e1o c\u00e1o &#8220;Hi\u1ec7u qu\u1ea3 chia s\u1ebb&#8221; v\u00e0 x\u1eed l\u00fd ti\u1ec1m n\u0103ng kh\u00e1ch h\u00e0ng.<\/li>\n<li>N\u1ed9i dung bao g\u1ed3m: theo d\u00f5i s\u1ed1 li\u1ec7u hi\u1ec7u qu\u1ea3, xem danh s\u00e1ch ti\u1ec1m n\u0103ng, v\u00e0 c\u00e1c thao t\u00e1c x\u1eed l\u00fd nh\u01b0 chuy\u1ec3n th\u00e0nh c\u01a1 h\u1ed9i, chuy\u1ec3n v\u1ec1 ao c\u01a1 h\u1ed9i, ho\u1eb7c h\u1ee7y b\u1ecf.<\/li>\n<li>Ph\u1ea1m vi \u00e1p d\u1ee5ng: NVKD s\u1eed d\u1ee5ng t\u00ednh n\u0103ng Li\u00ean k\u1ebft b\u00e1n h\u00e0ng tr\u00ean h\u1ec7 th\u1ed1ng MISA.<\/li>\n<\/ul>\n<h3><b>2. Th\u1ef1c tr\u1ea1ng<\/b><\/h3>\n<ul>\n<li>Hi\u1ec7n nay khi s\u1eed d\u1ee5ng t\u00ednh n\u0103ng Li\u00ean k\u1ebft b\u00e1n h\u00e0ng, NVKD t\u1ea1o link chia s\u1ebb v\u00e0 lan t\u1ecfa \u0111\u1ebfn kh\u00e1ch h\u00e0ng. Tuy nhi\u00ean khi kh\u00e1ch h\u00e0ng \u0111\u1ec3 l\u1ea1i th\u00f4ng tin c\u1ea7n \u0111\u01b0\u1ee3c t\u01b0 v\u1ea5n th\u00ec th\u00f4ng tin \u0111ang \u0111\u01b0\u1ee3c \u0111\u1ed3ng b\u1ed9 v\u1ec1 \u201cAo c\u01a1 h\u1ed9i\u201d c\u1ee7a CRM.<\/li>\n<li>B\u1ed9 ph\u1eadn MDR s\u1ebd th\u1ef1c hi\u1ec7n theo d\u00f5i c\u00e1c ao c\u00f3 g\u1eafn v\u1edbi m\u00e3 NVKD gi\u1edbi thi\u1ec7u v\u00e0 ngu\u1ed3n g\u1ed1c = Li\u00ean k\u1ebft b\u00e1n h\u00e0ng \u0111\u1ec3 sinh c\u01a1 h\u1ed9i t\u01b0\u01a1ng \u1ee9ng v\u1ec1 cho NVKD \u0111\u00f3<\/li>\n<li><strong>Kh\u00f3 kh\u0103n:<\/strong>\n<ul>\n<li>D\u00f9 chia s\u1ebb r\u1ea5t nhi\u1ec1u link nh\u01b0ng NVKD kh\u00f4ng bi\u1ebft hi\u1ec7u qu\u1ea3 nh\u01b0 th\u1ebf n\u00e0o v\u00ec kh\u00f4ng c\u00f3 quy\u1ec1n v\u00e0o Ao c\u01a1 h\u1ed9i<\/li>\n<li>Ph\u1ea3i ch\u1edd MDR x\u1eed l\u00fd n\u00ean r\u1ea5t l\u00e2u m\u1edbi bi\u1ebft \u0111\u01b0\u1ee3c m\u00ecnh c\u00f3 ph\u00e1t sinh c\u01a1 h\u1ed9i n\u00e0o t\u1eeb c\u00f4ng vi\u1ec7c chia s\u1ebb Link hay kh\u00f4ng<br \/>\n=&gt; D\u1eabn \u0111\u1ebfn vi\u1ec7c NVKD m\u1ea5t \u0111i \u0111\u1ed9ng l\u1ef1c trong vi\u1ec7c chia s\u1ebb link b\u00e1n h\u00e0ng.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3><b>3. M\u1ee5c \u0111\u00edch<\/b><\/h3>\n<ul>\n<li>Gi\u00fap NVKD c\u00f3 th\u1ec3 theo d\u00f5i tr\u1ef1c ti\u1ebfp s\u1ed1 l\u01b0\u1ee3ng c\u01a1 h\u1ed9i ph\u00e1t sinh t\u1eeb c\u00e1c link b\u00e1n h\u00e0ng m\u00e0 m\u00ecnh \u0111\u00e3 chia s\u1ebb.<\/li>\n<li>Cung c\u1ea5p d\u1eef li\u1ec7u k\u1ecbp th\u1eddi \u0111\u1ec3 NVKD th\u1ea5y r\u00f5 hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh, t\u1eeb \u0111\u00f3 t\u0103ng \u0111\u1ed9ng l\u1ef1c ti\u1ebfp t\u1ee5c chia s\u1ebb link b\u00e1n h\u00e0ng.<\/li>\n<\/ul>\n<h3><b>4. H\u01b0\u1edbng d\u1eabn th\u1ef1c hi\u1ec7n<\/b><\/h3>\n<h4><b>4.1 Hi\u1ec7u qu\u1ea3 chia s\u1ebb<\/b><\/h4>\n<p>T\u1eebng NVKD khi th\u1ef1c hi\u1ec7n chia s\u1ebb link \u0111\u1ec1u c\u00f3 th\u1ec3 theo d\u00f5i \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 t\u1ea1i b\u00e1o c\u00e1o\u00a0<strong>\u201cHi\u1ec7u qu\u1ea3 chia s\u1ebb\u201d<\/strong><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/misajsc.amis.vn\/newsfeed\/APIS\/NewsfeedAPI\/api\/Image\/misa.jpg?tenantCode=misa&amp;storageType=31&amp;fileName=55a10f8e-6209-4679-a7e3-88fcf1074a90.png&amp;isScale=false&amp;temp=false&amp;width=&amp;height=&amp;preview=false\" alt=\"image\" \/><\/p>\n<p>T\u1ea1i \u0111\u00e2y, anh ch\u1ecb c\u00f3 th\u1ec3 theo d\u00f5i \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 c\u1ee7a t\u1eebng Link chia s\u1ebb. S\u1ed1 li\u1ec7u b\u00e1o c\u00e1o s\u1ebd \u0111\u01b0\u1ee3c l\u01b0u theo th\u1eddi gian ph\u00e1t sinh.<\/p>\n<ul>\n<li>V\u00ed d\u1ee5: T\u1eeb 1 link g\u1ed1c, anh\/ch\u1ecb t\u1ea1o ra link chia s\u1ebb \u1edf nhi\u1ec1u th\u1eddi \u0111i\u1ec3m kh\u00e1c nhau =&gt; tr\u00ean b\u00e1o c\u00e1o s\u1ebd l\u01b0u th\u00e0nh 1 d\u00f2ng nh\u01b0ng s\u1ed1 li\u1ec7u th\u00ec l\u01b0u theo th\u1eddi gian. Anh ch\u1ecb c\u00f3 th\u1ec3 l\u1ecdc theo th\u1eddi gian \u0111\u1ec3 xem hi\u1ec7u qu\u1ea3 t\u01b0\u01a1ng \u1ee9ng<\/li>\n<li>L\u01b0u \u00fd: Th\u00f4ng tin l\u01b0\u1ee3t xem lu\u00f4n l\u1ea5y l\u0169y k\u1ebf \u0111\u1ebfn th\u1eddi \u0111i\u1ec3m hi\u1ec7n t\u1ea1i. Hi\u1ec7n nay ch\u01b0a c\u00f3 c\u00e1ch n\u00e0o \u0111\u1ec3 l\u01b0u l\u01b0\u1ee3t xem theo th\u1eddi gian (d\u1ef1 \u00e1n \u0111ang nghi\u00ean c\u1ee9u th\u00eam)<\/li>\n<\/ul>\n<p>Tr\u00ean b\u00e1o c\u00e1o bao g\u1ed3m c\u00e1c th\u00f4ng tin sau:<\/p>\n<figure class=\"image\"><img decoding=\"async\" src=\"https:\/\/misajsc.amis.vn\/newsfeed\/APIS\/NewsfeedAPI\/api\/Image\/misa.jpg?tenantCode=misa&amp;storageType=31&amp;fileName=b1cfafd3-39ec-42f9-be31-9cd713f1dc03.png&amp;isScale=false&amp;temp=false&amp;width=&amp;height=&amp;preview=false\" \/><\/figure>\n<ul>\n<li><i><strong>L\u01b0\u1ee3t xem:<\/strong><\/i>\u00a0T\u1ed5ng l\u01b0\u1ee3t xem tr\u00ean Link chia s\u1ebb t\u01b0\u01a1ng \u1ee9ng<\/li>\n<li><i><strong>Ti\u1ec1m n\u0103ng:<\/strong><\/i>\u00a0T\u1ed5ng s\u1ed1 KH \u0111\u1ec3 l\u1ea1i th\u00f4ng tin c\u1ea7n t\u01b0 v\u1ea5n<\/li>\n<li><i><strong>C\u01a1 h\u1ed9i:\u00a0<\/strong><\/i>T\u1ed5ng s\u1ed1 c\u01a1 h\u1ed9i \u0111\u01b0\u1ee3c sinh t\u1eeb ti\u1ec1m n\u0103ng<\/li>\n<li><i><strong>\u0110H tr\u1ef1c ti\u1ebfp:\u00a0<\/strong><\/i>L\u00e0 t\u1ed5ng s\u1ed1 \u0111\u01a1n h\u00e0ng ph\u00e1t sinh tr\u1ef1c ti\u1ebfp t\u1eeb vi\u1ec7c KH t\u01b0\u01a1ng t\u00e1c v\u1edbi link chia s\u1ebb v\u00e0 th\u1ef1c hi\u1ec7n mua ngay kh\u00f4ng c\u1ea7n qua t\u01b0 v\u1ea5n (bao g\u1ed3m c\u1ea3 \u0111\u01a1n thanh to\u00e1n v\u00e0 \u0111\u01a1n ch\u01b0a thanh to\u00e1n)<\/li>\n<li><i><strong>\u0110H TT ch\u01b0a thanh to\u00e1n:\u00a0<\/strong><\/i>L\u00e0 t\u1ed5ng s\u1ed1 \u0111\u01a1n h\u00e0ng ph\u00e1t sinh tr\u1ef1c ti\u1ebfp t\u1eeb vi\u1ec7c KH t\u01b0\u01a1ng t\u00e1c v\u1edbi link chia s\u1ebb v\u00e0 th\u1ef1c hi\u1ec7n mua ngay nh\u01b0ng ch\u01b0a thay to\u00e1n =&gt;\u00a0M\u1ee5c \u0111\u00edch \u0111\u1ec3 NVKD c\u00f3 th\u1ec3 li\u00ean h\u1ec7 KH \u0111\u1ec3 h\u1ed7 tr\u1ee3 thanh to\u00e1n<\/li>\n<li><i><strong>\u0110H sau ch\u0103m s\u00f3c:<\/strong><\/i>\u00a0L\u00e0 \u0111\u01a1n h\u00e0ng ph\u00e1t sinh t\u1eeb c\u01a1 h\u1ed9i ngu\u1ed3n li\u00ean k\u1ebft b\u00e1n h\u00e0ng, sau khi NVKD ch\u0103m s\u00f3c th\u00ec KH \u0111\u00e3 quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng (bao g\u1ed3m c\u1ea3 \u0111\u01a1n \u0111\u00e3 thanh to\u00e1n v\u00e0 ch\u01b0a thanh to\u00e1n).\u00a0<i><strong>\u0110\u01a1n h\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c ghi nh\u1eadn l\u00ean b\u00e1o c\u00e1o khi ghi nh\u1eadn doanh s\u1ed1 tr\u00ean CRM v\u00e0 \u0111\u01a1n h\u00e0ng ph\u1ea3i g\u1eafn v\u1edbi 1 c\u01a1 h\u1ed9i ngu\u1ed3n Li\u00ean k\u1ebft b\u00e1n h\u00e0ng<\/strong><\/i><\/li>\n<li><i><strong>Doanh s\u1ed1 tr\u1ef1c ti\u1ebfp:<\/strong><\/i>\u00a0L\u00e0 T\u1ed5ng thanh to\u00e1n c\u1ee7a c\u00e1c c\u00e1c \u0111\u01a1n h\u00e0ng tr\u1ef1c ti\u1ebfp \u0111\u00e3 thanh to\u00e1n<\/li>\n<li><i><strong>Doanh s\u1ed1 sau ch\u0103m s\u00f3c:<\/strong><\/i>\u00a0L\u00e0 t\u1ed5ng thanh to\u00e1n c\u1ee7a c\u00e1c \u0111\u01a1n h\u00e0ng ph\u00e1t sinh sau khi NVKD ch\u0103m s\u00f3c, \u0111\u00e3 thanh to\u00e1n (c\u00f3 g\u1eafn v\u1edbi c\u01a1 h\u1ed9i ngu\u1ed3n Li\u00ean k\u1ebft b\u00e1n h\u00e0ng)<\/li>\n<\/ul>\n<p><strong>L\u01b0u \u00fd: <\/strong>\u0110\u1ec3 l\u1ea5y d\u1eef li\u1ec7u m\u1edbi nh\u1ea5t: anh\/ch\u1ecb c\u00f3 th\u1ec3 nh\u1ea5n \u201c<strong>\u0110\u1ed3ng b\u1ed9 d\u1eef li\u1ec7u t\u1eeb CRM<\/strong>\u201d sau \u0111\u00f3 nh\u1ea5n icon Load \u0111\u1ec3 l\u1ea5y d\u1eef li\u1ec7u m\u1edbi nh\u1ea5t<\/p>\n<h4><b>4.2 Danh s\u00e1ch ti\u1ec1m n\u0103ng<\/b><\/h4>\n<p>Anh\/ch\u1ecb click v\u00e0o s\u1ed1 l\u01b0\u1ee3ng c\u1ee7a c\u1ed9t <strong>Ti\u1ec1m n\u0103ng<\/strong>\u00a0tr\u00ean danh s\u00e1ch \u0111\u1ec3 xem th\u00f4ng tin hi\u1ec7u qu\u1ea3 c\u1ee7a t\u1eebng Link chia s\u1ebb ho\u1eb7c mu\u1ed1n xem t\u1ea5t c\u1ea3 c\u00e1c Ti\u1ec1m n\u0103ng thu \u0111\u01b0\u1ee3c th\u00ec xem t\u1ea1i tab\u00a0<strong>\u201cDanh s\u00e1ch ti\u1ec1m n\u0103ng\u201d<\/strong><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/misajsc.amis.vn\/newsfeed\/APIS\/NewsfeedAPI\/api\/Image\/misa.jpg?tenantCode=misa&amp;storageType=31&amp;fileName=6fda9ab5-9730-4a87-acd6-3028aa8c1cbb.png&amp;isScale=false&amp;temp=false&amp;width=&amp;height=&amp;preview=false\" alt=\"image\" \/><\/p>\n<p>T\u1ea1i danh s\u00e1ch ti\u1ec1m n\u0103ng, anh\/ch\u1ecb c\u00f3 th\u1ec3 xem \u0111\u01b0\u1ee3c c\u00e1c th\u00f4ng tin s\u01a1 b\u1ed9 c\u1ee7a KH cung c\u1ea5p; c\u00f3 th\u1ec3 l\u1ecdc theo c\u00e1c tr\u1ea1ng th\u00e1i \u0111\u1ec3 d\u1ec5 d\u00e0ng theo d\u00f5i v\u00e0 x\u1eed l\u00fd<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/misajsc.amis.vn\/newsfeed\/APIS\/NewsfeedAPI\/api\/Image\/misa.jpg?tenantCode=misa&amp;storageType=31&amp;fileName=1e20fa39-dcb2-4197-9009-80c3c669d66a.png&amp;isScale=false&amp;temp=false&amp;width=&amp;height=&amp;preview=false\" alt=\"image\" \/><\/p>\n<p><strong>C\u00e1ch x\u1eed l\u00fd 1 ti\u1ec1m n\u0103ng:<\/strong><\/p>\n<p>C\u00e1c ti\u1ec1m n\u0103ng khi \u0111\u1ed3ng b\u1ed9 v\u1ec1 s\u1ebd c\u00f3 T\u00ecnh tr\u1ea1ng l\u00e0 \u201c<strong>Ch\u1edd<\/strong>\u201d<\/p>\n<figure class=\"image\"><img decoding=\"async\" src=\"https:\/\/misajsc.amis.vn\/newsfeed\/APIS\/NewsfeedAPI\/api\/Image\/misa.jpg?tenantCode=misa&amp;storageType=31&amp;fileName=21576742-3ac4-4f87-bc66-79f508fc29a0.png&amp;isScale=false&amp;temp=false&amp;width=&amp;height=&amp;preview=false\" \/><\/figure>\n<p>Anh\/ch\u1ecb click v\u00e0o 1 Ti\u1ec1m n\u0103ng \u0111\u1ec3 xem chi ti\u1ebft v\u00e0 x\u1eed l\u00fd:<\/p>\n<ul>\n<li><i><strong>Ch\u1ec9nh s\u1eeda kh\u00e1ch h\u00e0ng:<\/strong><\/i>\u00a0S\u1eed d\u1ee5ng khi c\u1ea7n c\u1eadp nh\u1eadt th\u00eam th\u00f4ng tin kh\u00e1ch h\u00e0ng<\/li>\n<li><i><strong>Chuy\u1ec3n v\u1ec1 ao c\u01a1 h\u1ed9i:<\/strong><\/i>\u00a0S\u1eed d\u1ee5ng khi NVKD x\u00e1c \u0111\u1ecbnh \u0111\u00e2y kh\u00f4ng ph\u1ea3i KH thu\u1ed9c t\u1ec7p b\u00e1n c\u1ee7a m\u00ecnh ho\u1eb7c quan t\u00e2m s\u1ea3n ph\u1ea9m m\u00ecnh kh\u00f4ng \u0111\u01b0\u1ee3c b\u00e1n. NVKD chuy\u1ec3n v\u1ec1 ao c\u01a1 h\u1ed9i tr\u00ean CRM \u0111\u1ec3 MDR x\u1eed l\u00fd v\u1ec1 th\u1ecb tr\u01b0\u1eddng t\u01b0\u01a1ng \u1ee9ng.<\/li>\n<li><i><strong>Chuy\u1ec3n th\u00e0nh c\u01a1 h\u1ed9i:\u00a0<\/strong><\/i>S\u1eed d\u1ee5ng khi NVKD x\u00e1c \u0111\u1ecbnh \u0111\u00fang l\u00e0 kh\u00e1ch h\u00e0ng thu\u1ed9c t\u1ec7p \u0111\u01b0\u1ee3c b\u00e1n<\/li>\n<\/ul>\n<h5><b>4.2.1 C\u00e1ch ch\u1ec9nh s\u1eeda kh\u00e1ch h\u00e0ng<\/b><\/h5>\n<ul>\n<li>Sau khi g\u1ecdi \u0111i\u1ec7n cho kh\u00e1ch h\u00e0ng \u0111\u1ec3 x\u00e1c nh\u1eadn l\u1ea1i y\u00eau c\u1ea7u v\u00e0 thu th\u1eadp th\u00eam 1 s\u1ed1 th\u00f4ng tin c\u1ea7n thi\u1ebft. Anh\/ch\u1ecb nh\u1ea5n\u00a0<strong>Ch\u1ec9nh s\u1eeda kh\u00e1ch h\u00e0ng\u00a0<\/strong>\u0111\u1ec3 \u0111i\u1ec1n c\u00e1c th\u00f4ng tin<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/misajsc.amis.vn\/newsfeed\/APIS\/NewsfeedAPI\/api\/Image\/misa.jpg?tenantCode=misa&amp;storageType=31&amp;fileName=ee1c5e0a-4706-4c7d-9523-e29b808d6317.png&amp;isScale=false&amp;temp=false&amp;width=&amp;height=&amp;preview=false\" alt=\"image\" \/><\/p>\n<ul>\n<li>C\u00e1c th\u00f4ng tin KH \u0111i\u1ec1n tr\u00ean c\u00e1c Form \u0111\u0103ng k\u00fd t\u1eeb Link chia s\u1ebb s\u1ebd \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb s\u1eb5n, ngo\u00e0i ra NVKD c\u00f3 th\u1ec3 nh\u1eadp b\u1ed5 sung c\u00e1c th\u00f4ng tin kh\u00e1c sau khi li\u00ean h\u1ec7 KH.<\/li>\n<li><strong>L\u01b0u \u00fd:<\/strong>\n<ul>\n<li>N\u1ebfu KH quan t\u00e2m c\u00e1c s\u1ea3n ph\u1ea9m doanh nghi\u1ec7p\/H\u1ed9 kinh doanh: Vui l\u00f2ng \u0111i\u1ec1n \u0111\u1ee7 th\u00f4ng tin m\u00e3 s\u1ed1 thu\u1ebf.<\/li>\n<li>N\u1ebfu l\u00e0 KH c\u00e1 nh\u1eadn: Vui l\u00f2ng \u0111i\u1ec1n \u0111\u1ee7 th\u00f4ng tin CCCD\/CMT nh\u1eb1m m\u1ee5c \u0111\u00edch sinh c\u01a1 h\u1ed9i th\u00e0nh c\u00f4ng b\u00ean CRM.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Khi nh\u1ea5n ch\u1ec9nh s\u1eeda kh\u00e1ch h\u00e0ng:<\/strong>\u00a0H\u1ec7 th\u1ed1ng t\u1ef1 \u0111\u1ed9ng chuy\u1ec3n tr\u1ea1ng th\u00e1i t\u1eeb\u00a0<i><strong>\u201cCh\u1edd\u201d\u00a0<\/strong><\/i>th\u00e0nh\u00a0<i><strong>\u201c\u0110ang x\u1eed l\u00fd\u201d<\/strong><\/i>. Anh\/ch\u1ecb c\u00f3 th\u1ec3 c\u1eadp nh\u1eadt l\u1ea1i \u0111\u1ec3 ti\u1ec7n cho qu\u00e1 tr\u00ecnh theo d\u00f5i x\u1eed l\u00fd.<\/li>\n<li>Nh\u1ea5n <strong>L\u01b0u<\/strong> \u0111\u1ec3 l\u01b0u l\u1ea1i th\u00f4ng tin m\u1edbi nh\u1ea5t c\u1ee7a KH<\/li>\n<\/ul>\n<h5><b>4.2.2 C\u00e1ch chuy\u1ec3n v\u1ec1 ao c\u01a1 h\u1ed9i<\/b><\/h5>\n<p>Anh\/ch\u1ecb nh\u1ea5n Chuy\u1ec3n v\u1ec1 ao c\u01a1 h\u1ed9i, h\u1ec7 th\u1ed1ng x\u00e1c nh\u1eadn anh\/ch\u1ecb c\u00f3 ch\u1eafc ch\u1eafn hay kh\u00f4ng? N\u1ebfu \u0111\u1ed3ng \u00fd th\u00ec <strong>Store \u0111\u1ea9y th\u00f4ng tin Ti\u1ec1m n\u0103ng v\u1ec1 ao c\u01a1 h\u1ed9i tr\u00ean CRM<\/strong> \u0111\u1ec3 b\u1ed9 ph\u1eadn MDR x\u1eed l\u00fd<\/p>\n<p>Sau khi chuy\u1ec3n th\u00e0nh c\u00f4ng, h\u1ec7 th\u1ed1ng c\u1eadp nh\u1eadt l\u1ea1i T\u00ecnh tr\u1ea1ng l\u00e0 \u201c\u0110\u00e3 tr\u1ea3 v\u1ec1 ao\u201d<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/misajsc.amis.vn\/newsfeed\/APIS\/NewsfeedAPI\/api\/Image\/misa.jpg?tenantCode=misa&amp;storageType=31&amp;fileName=7870b70e-f28c-48d1-affb-04b7d6e49403.png&amp;isScale=false&amp;temp=false&amp;width=&amp;height=&amp;preview=false\" alt=\"image\" \/><\/p>\n<h5><b>4.2.3 C\u00e1ch chuy\u1ec3n 1 ti\u1ec1m n\u0103ng th\u00e0nh c\u01a1 h\u1ed9i<\/b><\/h5>\n<p>Anh\/ch\u1ecb nh\u1ea5n\u00a0<strong>Chuy\u1ec3n th\u00e0nh c\u01a1 h\u1ed9i&#8221;,\u00a0<\/strong>h\u1ec7 th\u1ed1ng m\u1edf Form <strong>Nh\u1eadn x\u1eed l\u00fd tr\u00ean CRM<\/strong> v\u00e0 y\u00eau c\u1ea7u nh\u1eadp c\u00e1c th\u00f4ng tin c\u1ea7n thi\u1ebft (lo\u1ea1i s\u1ea3n ph\u1ea9m, lo\u1ea1i c\u01a1 h\u1ed9i,\u2026).<\/p>\n<p>C\u00e1c th\u00f4ng tin \u0111\u00e3 c\u00f3 tr\u00ean Form ti\u1ec1m n\u0103ng \u1edf Store s\u1ebd m\u1eb7c \u0111\u1ecbnh \u0111\u01b0\u1ee3c \u0111i\u1ec1n v\u00e0o Form nh\u1eadn x\u1eed l\u00fd c\u1ee7a CRM v\u1edbi Ngu\u1ed3n g\u1ed1c lu\u00f4n l\u00e0\u00a0<strong>\u201cLi\u00ean k\u1ebft b\u00e1n h\u00e0ng\u201d<\/strong><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/misajsc.amis.vn\/newsfeed\/APIS\/NewsfeedAPI\/api\/Image\/misa.jpg?tenantCode=misa&amp;storageType=31&amp;fileName=86d1fb95-9470-4a99-a2a6-17eec4c2df14.png&amp;isScale=false&amp;temp=false&amp;width=&amp;height=&amp;preview=false\" alt=\"image\" \/><\/p>\n<p>Sau khi nh\u1ea5n<strong><u>\u00a0\u201cNh\u1eadn x\u1eed l\u00fd\u201d:<\/u><\/strong><\/p>\n<ul>\n<li>CRM sinh c\u01a1 h\u1ed9i g\u1eafn v\u1edbi m\u00e3 NVKD t\u01b0\u01a1ng \u1ee9ng<\/li>\n<li>C\u1eadp nh\u1eadt l\u1ea1i M\u00e3 c\u01a1 h\u1ed9i v\u1ec1 StoreSupport \u0111\u1ec3 h\u1ec7 th\u1ed1ng l\u01b0u l\u1ea1i, gi\u00fap NVKD tra c\u1ee9u d\u1ec5 d\u00e0ng<\/li>\n<li>C\u1eadp nh\u1eadt tr\u1ea1ng th\u00e1i c\u1ee7a ti\u1ec1m n\u0103ng b\u00ean StoreSupport t\u1eeb\u00a0<i><strong>\u201c\u0110ang x\u1eed l\u00fd\u201d\u00a0<\/strong><\/i>th\u00e0nh\u00a0<i><strong>\u201c\u0110\u00e3 sinh c\u01a1 h\u1ed9i\u201d\u00a0<\/strong><\/i>\u0111\u1ed3ng th\u1eddi l\u00ean b\u00e1o c\u00e1o Hi\u1ec7u qu\u1ea3 chia s\u1ebb \u201cT\u0103ng s\u1ed1 l\u01b0\u1ee3ng tr\u00ean c\u1ed9t C\u01a1 h\u1ed9i\u201d<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/misajsc.amis.vn\/newsfeed\/APIS\/NewsfeedAPI\/api\/Image\/misa.jpg?tenantCode=misa&amp;storageType=31&amp;fileName=70a6268e-75f3-4255-8519-b20d9bdebbc6.png&amp;isScale=false&amp;temp=false&amp;width=&amp;height=&amp;preview=false\" alt=\"image\" \/><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/misajsc.amis.vn\/newsfeed\/APIS\/NewsfeedAPI\/api\/Image\/misa.jpg?tenantCode=misa&amp;storageType=31&amp;fileName=f77a0c4c-9a39-448a-a850-007b7418b08c.png&amp;isScale=false&amp;temp=false&amp;width=&amp;height=&amp;preview=false\" alt=\"image\" \/><\/p>\n<h5><b>4.2.4 C\u00e1ch lo\u1ea1i b\u1ecf ti\u1ec1m n\u0103ng<\/b><\/h5>\n<p>\u0110\u1ec3 \u0111\u00e1nh d\u1ea5u m\u1ed9t ti\u1ec1m n\u0103ng \u0111\u00e3 b\u1ecb h\u1ee7y b\u1ecf, anh\/ch\u1ecb nh\u1ea5n<strong> Ch\u1ec9nh s\u1eeda th\u00f4ng tin kh\u00e1ch h\u00e0ng<\/strong>, t\u1ea1i tr\u01b0\u1eddng <strong>Tr\u1ea1ng th\u00e1i<\/strong>, th\u1ef1c hi\u1ec7n ch\u1ecdn <strong>\u0110\u00e3 h\u1ee7y<\/strong>, sau \u0111\u00f3 nh\u1ea5n <strong>L\u01b0u.<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full\" src=\"\/misa-store\/wp-content\/uploads\/2024\/12\/Loai-bo-tiem-nang.gif\" alt=\"\" width=\"1920\" height=\"952\" \/><\/p>\n<p>Ch\u00fac anh\/ch\u1ecb th\u1ef1c hi\u1ec7n th\u00e0nh c\u00f4ng.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. T\u1ed5ng quan B\u00e0i vi\u1ebft h\u01b0\u1edbng d\u1eabn c\u00e1ch nh\u00e2n vi\u00ean kinh doanh theo d\u00f5i hi\u1ec7u qu\u1ea3 t\u1eeb vi\u1ec7c chia s\u1ebb link b\u00e1n h\u00e0ng th\u00f4ng qua b\u00e1o c\u00e1o &#8220;Hi\u1ec7u qu\u1ea3 chia s\u1ebb&#8221; v\u00e0 x\u1eed l\u00fd ti\u1ec1m n\u0103ng kh\u00e1ch h\u00e0ng. N\u1ed9i dung bao g\u1ed3m: theo d\u00f5i s\u1ed1 li\u1ec7u hi\u1ec7u qu\u1ea3, xem danh&#8230;<\/p>\n","protected":false},"author":97,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[7],"ht-kb-tag":[],"class_list":["post-18019","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-nhan-vien-misa"],"_links":{"self":[{"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/18019","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/misa-store\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/users\/97"}],"replies":[{"embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/comments?post=18019"}],"version-history":[{"count":4,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/18019\/revisions"}],"predecessor-version":[{"id":22777,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/18019\/revisions\/22777"}],"wp:attachment":[{"href":"\/misa-store\/wp-json\/wp\/v2\/media?parent=18019"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb-category?post=18019"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb-tag?post=18019"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}