{"id":17489,"date":"2024-11-21T09:12:52","date_gmt":"2024-11-21T09:12:52","guid":{"rendered":"https:\/\/helpamis.misa.vn\/misa-store\/?post_type=ht_kb&#038;p=17489"},"modified":"2025-11-04T07:33:11","modified_gmt":"2025-11-04T07:33:11","slug":"huong-dan-nvkd-csm-tra-cuu-cac-thong-tin-ve-chinh-sach-uu-dai-tai-lieu-huong-dan-gia-han-cung-nhu-chinh-sach-chuyen-doi-sme-tren-storesupport-thong-qua-ava","status":"publish","type":"ht_kb","link":"\/misa-store\/knowledge-base\/huong-dan-nvkd-csm-tra-cuu-cac-thong-tin-ve-chinh-sach-uu-dai-tai-lieu-huong-dan-gia-han-cung-nhu-chinh-sach-chuyen-doi-sme-tren-storesupport-thong-qua-ava\/","title":{"rendered":"H\u01b0\u1edbng d\u1eabn NVKD, CSM tra c\u1ee9u c\u00e1c th\u00f4ng tin v\u1ec1 ch\u00ednh s\u00e1ch \u01b0u \u0111\u00e3i, t\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn gia h\u1ea1n c\u0169ng nh\u01b0 ch\u00ednh s\u00e1ch chuy\u1ec3n \u0111\u1ed5i SME tr\u00ean StoreSupport th\u00f4ng qua AVA"},"content":{"rendered":"<h3><b>1. T\u1ed5ng quan<\/b><\/h3>\n<ul>\n<li>B\u00e0i vi\u1ebft h\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng t\u00ednh n\u0103ng t\u00edch h\u1ee3p AI (AVA) tr\u00ean StoreSupport nh\u1eb1m h\u1ed7 tr\u1ee3 NVKD\/CSM tra c\u1ee9u nhanh c\u00e1c th\u00f4ng tin li\u00ean quan \u0111\u1ebfn ch\u00ednh s\u00e1ch \u01b0u \u0111\u00e3i, chuy\u1ec3n \u0111\u1ed5i s\u1ea3n ph\u1ea9m v\u00e0 h\u01b0\u1edbng d\u1eabn gia h\u1ea1n.<\/li>\n<li>N\u1ed9i dung bao g\u1ed3m th\u1ef1c tr\u1ea1ng, m\u1ee5c \u0111\u00edch v\u00e0 c\u00e1c b\u01b0\u1edbc t\u01b0\u01a1ng t\u00e1c v\u1edbi AVA.<\/li>\n<li>Ph\u1ea1m vi h\u1ed7 tr\u1ee3 g\u1ed3m ch\u00ednh s\u00e1ch \u01b0u \u0111\u00e3i t\u1ef1 \u0111\u1ed9ng, chuy\u1ec3n \u0111\u1ed5i SME v\u00e0 link b\u00e0i h\u01b0\u1edbng d\u1eabn gia h\u1ea1n.<\/li>\n<\/ul>\n<h3><b>2. Th\u1ef1c tr\u1ea1ng<\/b><\/h3>\n<ul>\n<li>Hi\u1ec7n nay, trong qu\u00e1 tr\u00ecnh h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng mua m\u1edbi\/gia h\u1ea1n, NVKD\/CSM th\u01b0\u1eddng ph\u1ea3i t\u1ef1 nh\u1edb ho\u1eb7c m\u1ea5t th\u1eddi gian tra c\u1ee9u c\u00e1c th\u00f4ng tin v\u1ec1 \u01b0u \u0111\u00e3i; c\u00e1c ch\u00ednh s\u00e1ch chuy\u1ec3n \u0111\u1ed5i c\u0169ng nh\u01b0 c\u00e1c b\u00e0i h\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng \u0111\u1ec3 t\u01b0 v\u1ea5n cho kh\u00e1ch h\u00e0ng.<\/li>\n<li>Th\u1ea5u hi\u1ec3u th\u1ef1c tr\u1ea1ng tr\u00ean, c\u00f9ng v\u1edbi xu h\u01b0\u1edbng \u0111\u01b0a AI v\u00e0o s\u1ea3n ph\u1ea9m nh\u1eb1m gi\u1ea3m thi\u1ec3u th\u1eddi gian, c\u00f4ng s\u1ee9c, t\u0103ng hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c, d\u1ef1 \u00e1n Store \u0111\u00e3 ra m\u1eaft phi\u00ean b\u1ea3n \u0111\u1ea7u ti\u00ean <strong>\u201cT\u00edch h\u1ee3p AI tr\u00ean StoreSupport\u201d\u00a0<\/strong>h\u1ed7 tr\u1ee3 NVKD\/CSM gi\u1ea3i \u0111\u00e1p v\u1ec1 c\u00e1c nh\u00f3m tri th\u1ee9c sau:<br \/>\n<img decoding=\"async\" class=\"emoji\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/15.0.3\/svg\/1f44d.svg\" alt=\"\ud83d\udc4d\" \/> Ch\u00ednh s\u00e1ch \u01b0u \u0111\u00e3i t\u1ef1 \u0111\u1ed9ng: Ch\u00ednh s\u00e1ch \u01b0u \u0111\u00e3i s\u1ed1 l\u01b0\u1ee3ng l\u1edbn (SLL) v\u00e0 \u01b0u \u0111\u00e3i thanh to\u00e1n nhi\u1ec1u n\u0103m<br \/>\n<img decoding=\"async\" class=\"emoji\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/15.0.3\/svg\/1f44d.svg\" alt=\"\ud83d\udc4d\" \/> Ch\u00ednh s\u00e1ch chuy\u1ec3n \u0111\u1ed5i SME: Gi\u1eefa c\u00e1c phi\u00ean b\u1ea3n kh\u00e1c nhau v\u00e0 SME l\u00ean AMIS k\u1ebf to\u00e1n<br \/>\n<img decoding=\"async\" class=\"emoji\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/15.0.3\/svg\/1f44d.svg\" alt=\"\ud83d\udc4d\" \/> Link c\u00e1c b\u00e0i h\u01b0\u1edbng d\u1eabn gia h\u1ea1n c\u1ee7a t\u1ea5t c\u1ea3 c\u00e1c s\u1ea3n ph\u1ea9m<\/li>\n<\/ul>\n<h3><b>3. H\u01b0\u1edbng d\u1eabn th\u1ef1c hi\u1ec7n<\/b><\/h3>\n<p>Anh\/ch\u1ecb truy c\u1eadp <a href=\"https:\/\/misajsc.amis.vn\/storesupport,\">https:\/\/misajsc.amis.vn\/storesupport,<\/a>\u00a0ch\u1ecdn v\u00e0 bi\u1ec3u \u0111\u01b0\u1ee3c AVA \u0111\u1ec3 b\u1eaft \u0111\u1ea7u tr\u00f2 chuy\u1ec7n<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/misajsc.amis.vn\/newsfeed\/APIS\/NewsfeedAPI\/api\/Image\/misa.jpg?tenantCode=misa&amp;storageType=31&amp;fileName=182b540d-50b9-4fc9-ad71-55e4f28b25ee.png&amp;isScale=false&amp;temp=false&amp;width=&amp;height=&amp;preview=false\" \/><\/p>\n<p><strong>C\u00e1ch th\u1ee9c h\u1ecfi AVA:<\/strong><\/p>\n<ul>\n<li>L\u01b0u \u00fd: C\u00e2u h\u1ecfi c\u1ea7n th\u1ec3 hi\u1ec7n r\u00f5 \u00fd, h\u1ecfi s\u00e1t v\u1edbi c\u00e1c n\u1ed9i dung m\u00e0 anh\/ch\u1ecb c\u1ea7n \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 \u0111\u1ec3 AVA hi\u1ec3u v\u00e0 t\u00ecm \u0111\u00fang tri th\u1ee9c tr\u1ea3 l\u1eddi<br \/>\nV\u00ed d\u1ee5: Ch\u00ednh s\u00e1ch \u01b0u \u0111\u00e3i SLL c\u1ee7a s\u1ea3n ph\u1ea9m A l\u00e0 g\u00ec? Ch\u00ednh s\u00e1ch chuy\u1ec3n \u0111\u1ed5i SME tr\u1ea3 ph\u00ed 1 l\u1ea7n sang AMIS k\u1ebf to\u00e1n l\u00e0 g\u00ec?,\u2026<\/li>\n<\/ul>\n<h4><i><strong>TH1: N\u1ebfu anh ch\u1ecb c\u1ea7n tra c\u1ee9u c\u00e1c th\u00f4ng tin v\u1ec1 ch\u01b0\u01a1ng tr\u00ecnh \u01b0u \u0111\u00e3i t\u1ef1 \u0111\u1ed9ng<\/strong><\/i><\/h4>\n<p>Anh ch\u1ecb c\u00f3 th\u1ec3 \u0111\u1eb7t c\u00e1c c\u00e2u h\u1ecfi nh\u01b0:\u00a0<i><strong>Ch\u00ednh s\u00e1ch chi\u1ebft kh\u1ea5u SLL c\u1ee7a s\u1ea3n ph\u1ea9m A, B,\u2026 ho\u1eb7c Ch\u00ednh s\u00e1ch chi\u1ebft kh\u1ea5u thanh to\u00e1n;\u2026<\/strong><\/i><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/misajsc.amis.vn\/newsfeed\/APIS\/NewsfeedAPI\/api\/Image\/misa.jpg?tenantCode=misa&amp;storageType=31&amp;fileName=e7eb5e11-4b21-4cd9-ab5f-e3132a7f03f4.png&amp;isScale=false&amp;temp=false&amp;width=&amp;height=&amp;preview=false\" \/><\/p>\n<p>D\u1ef1a v\u00e0o c\u00e2u h\u1ecfi c\u1ee7a anh\/ch\u1ecb, AVA s\u1ebd t\u00ecm ki\u1ebfm trong kho tri th\u1ee9c \u0111\u00e3 \u0111\u01b0\u1ee3c d\u1ef1 \u00e1n n\u1ea1p \u0111\u1ec3 tr\u1ea3 l\u1eddi. D\u01b0\u1edbi m\u1ed7i c\u00e2u tr\u1ea3 l\u1eddi, anh\/ch\u1ecb c\u00f3 th\u1ec3 \u0111\u00e1nh gi\u00e1 \u201cSao\u201d \u0111\u1ec3 d\u1ef1 \u00e1n bi\u1ebft \u0111\u01b0\u1ee3c c\u00e2u tr\u1ea3 l\u1eddi n\u00e0y \u0111\u00e3 \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c nhu c\u1ea7u ch\u01b0a, t\u1eeb \u0111\u00f3 trainning l\u1ea1i cho AVA, c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng tr\u1ea3 l\u1eddi \u1edf nh\u1eefng phi\u00ean ti\u1ebfp theo.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full\" src=\"\/misa-store\/wp-content\/uploads\/2024\/11\/D7ZrKr6QJ8.png\" alt=\"\" width=\"1920\" height=\"918\" \/><\/p>\n<h4><i><strong>TH2: N\u1ebfu anh ch\u1ecb c\u1ea7n tra c\u1ee9u c\u00e1c th\u00f4ng tin v\u1ec1 ch\u00ednh s\u00e1ch chuy\u1ec3n \u0111\u1ed5i SME<\/strong><\/i><\/h4>\n<p>\u0110\u1eb7t c\u00e2u h\u1ecfi cho AVA v\u1ec1 ch\u00ednh s\u00e1ch chuy\u1ec3n \u0111\u1ed5i SME<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/misajsc.amis.vn\/newsfeed\/APIS\/NewsfeedAPI\/api\/Image\/misa.jpg?tenantCode=misa&amp;storageType=31&amp;fileName=d82cb5a8-4a9d-4786-8bbb-f826bdf765f9.png&amp;isScale=false&amp;temp=false&amp;width=&amp;height=&amp;preview=false\" \/><\/p>\n<h4><i><strong>TH3: N\u1ebfu anh ch\u1ecb c\u1ea7n tra c\u1ee9u th\u00f4ng tin v\u1ec1 h\u01b0\u1edbng d\u1eabn gia h\u1ea1n ph\u1ea7n m\u1ec1m<\/strong><\/i><\/h4>\n<p>Anh ch\u1ecb c\u00f3 th\u1ec3 \u0111\u1eb7t c\u00e1c c\u00e2u h\u1ecfi nh\u01b0:\u00a0<i><strong>H\u01b0\u1edbng d\u1eabn gia h\u1ea1n ph\u1ea9n m\u1ec1m A, B l\u00e0 g\u00ec; Link h\u01b0\u1edbng d\u1eabn gia h\u1ea1n ph\u1ea7n m\u1ec1m C,\u2026<\/strong><\/i><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full\" src=\"\/misa-store\/wp-content\/uploads\/2024\/11\/chrome_xaaXvdToJV-1.png\" alt=\"\" width=\"1920\" height=\"918\" \/><\/p>\n<p>T\u1eeb \u00f4 chat v\u1edbi AVA, anh ch\u1ecb nh\u1ea5n v\u00e0o \u0111\u01b0\u1eddng Link \u0111\u1ec3 xem nhanh b\u00e0i h\u01b0\u1edbng d\u1eabn gia h\u1ea1n ph\u1ea7n m\u1ec1m. T\u1eeb \u0111\u00f3 g\u1eedi cho kh\u00e1ch h\u00e0ng n\u1ebfu c\u1ea7n<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. T\u1ed5ng quan B\u00e0i vi\u1ebft h\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng t\u00ednh n\u0103ng t\u00edch h\u1ee3p AI (AVA) tr\u00ean StoreSupport nh\u1eb1m h\u1ed7 tr\u1ee3 NVKD\/CSM tra c\u1ee9u nhanh c\u00e1c th\u00f4ng tin li\u00ean quan \u0111\u1ebfn ch\u00ednh s\u00e1ch \u01b0u \u0111\u00e3i, chuy\u1ec3n \u0111\u1ed5i s\u1ea3n ph\u1ea9m v\u00e0 h\u01b0\u1edbng d\u1eabn gia h\u1ea1n. N\u1ed9i dung bao g\u1ed3m th\u1ef1c tr\u1ea1ng, m\u1ee5c&#8230;<\/p>\n","protected":false},"author":97,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[7],"ht-kb-tag":[],"class_list":["post-17489","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-nhan-vien-misa"],"_links":{"self":[{"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/17489","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/misa-store\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/users\/97"}],"replies":[{"embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/comments?post=17489"}],"version-history":[{"count":4,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/17489\/revisions"}],"predecessor-version":[{"id":22815,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/17489\/revisions\/22815"}],"wp:attachment":[{"href":"\/misa-store\/wp-json\/wp\/v2\/media?parent=17489"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb-category?post=17489"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb-tag?post=17489"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}