{"id":17311,"date":"2024-11-15T06:44:33","date_gmt":"2024-11-15T06:44:33","guid":{"rendered":"https:\/\/helpamis.misa.vn\/misa-store\/?post_type=ht_kb&#038;p=17311"},"modified":"2026-04-24T10:49:23","modified_gmt":"2026-04-24T10:49:23","slug":"huong-dan-nhan-vien-misa-ho-tro-khach-hang-mua-goi-dich-vu-luu-tru-du-lieu-amis-ke-toan-doanh-nghiep","status":"publish","type":"ht_kb","link":"\/misa-store\/knowledge-base\/huong-dan-nhan-vien-misa-ho-tro-khach-hang-mua-goi-dich-vu-luu-tru-du-lieu-amis-ke-toan-doanh-nghiep\/","title":{"rendered":"H\u01b0\u1edbng d\u1eabn nh\u00e2n vi\u00ean MISA h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng mua g\u00f3i d\u1ecbch v\u1ee5 l\u01b0u tr\u1eef d\u1eef li\u1ec7u AMIS K\u1ebf to\u00e1n Doanh nghi\u1ec7p"},"content":{"rendered":"<h3><b>1. T\u1ed5ng quan<\/b><\/h3>\n<ul>\n<li>B\u00e0i vi\u1ebft h\u01b0\u1edbng d\u1eabn quy tr\u00ecnh mua g\u00f3i d\u1ecbch v\u1ee5 l\u01b0u tr\u1eef d\u1eef li\u1ec7u cho t\u00e0i kho\u1ea3n AMIS K\u1ebf to\u00e1n \u0111\u00e3 h\u1ebft h\u1ea1n s\u1eed d\u1ee5ng nh\u01b0ng ch\u01b0a qu\u00e1 30 ng\u00e0y.<\/li>\n<li>N\u1ed9i dung bao g\u1ed3m \u0111i\u1ec1u ki\u1ec7n \u00e1p d\u1ee5ng, c\u00e1c b\u01b0\u1edbc th\u1ef1c hi\u1ec7n tr\u00ean MISA Store Support v\u00e0 h\u00ecnh th\u1ee9c thanh to\u00e1n.<\/li>\n<li>Ph\u1ea1m vi \u00e1p d\u1ee5ng d\u00e0nh cho nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng c\u1ee7a MISA.<\/li>\n<\/ul>\n<h3><b>2. H\u01b0\u1edbng d\u1eabn th\u1ef1c hi\u1ec7n<\/b><\/h3>\n<p>\u0110\u1ec3 c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng <strong>AMIS K\u1ebf to\u00e1n mua g\u00f3i d\u1ecbch v\u1ee5 l\u01b0u tr\u1eef d\u1eef li\u1ec7u<\/strong>, c\u1ea7n <strong>\u0111\u00e1p \u1ee9ng c\u00e1c \u0111i\u1ec1u ki\u1ec7n sau<\/strong>:<\/p>\n<ul>\n<li>Ph\u1ea7n m\u1ec1m <strong>AMIS K\u1ebf to\u00e1n \u0111\u00e3 h\u1ebft h\u1ea1n nh\u01b0ng ch\u01b0a qu\u00e1 30 ng\u00e0y<\/strong> (n\u1ebfu \u0111\u00e3 h\u1ebft h\u1ea1n qu\u00e1 30 ng\u00e0y, kh\u00e1ch h\u00e0ng s\u1ebd kh\u00f4ng th\u1ec3 mua g\u00f3i d\u1ecbch v\u1ee5 n\u00e0y v\u00ec d\u1eef li\u1ec7u \u0111\u00e3 b\u1ecb x\u00f3a r\u1ed3i).<\/li>\n<li>N\u1ebfu t\u00e0i kho\u1ea3n v\u1eabn <strong>c\u00f2n h\u1ea1n s\u1eed d\u1ee5ng<\/strong>, kh\u00e1ch h\u00e0ng c\u0169ng <strong>kh\u00f4ng th\u1ec3 mua g\u00f3i d\u1ecbch v\u1ee5 l\u01b0u tr\u1eef d\u1eef li\u1ec7u<\/strong>.<\/li>\n<\/ul>\n<p>Khi kh\u00e1ch h\u00e0ng li\u00ean h\u1ec7 v\u1edbi MISA c\u00f3 nhu c\u1ea7u mua g\u00f3i d\u1ecbch v\u1ee5 l\u01b0u tr\u1eef d\u1eef li\u1ec7u, nh\u00e2n vi\u00ean MISA s\u1ebd truy c\u1eadp v\u00e0o ph\u1ea7n m\u1ec1m <strong>MISA Store Support<\/strong> \u0111\u1ec3 h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng \u0111\u1eb7t mua. Ti\u1ebfp theo, s\u1ebd ti\u1ebfn h\u00e0nh ki\u1ec3m tra xem t\u00e0i kho\u1ea3n c\u1ee7a kh\u00e1ch h\u00e0ng c\u00f3 \u0111\u00e1p \u1ee9ng \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n hay kh\u00f4ng th\u00f4ng qua c\u00e1c b\u01b0\u1edbc sau:<\/p>\n<ul>\n<li>Tr\u00ean giao di\u1ec7n <strong>H\u1ed7 tr\u1ee3 b\u00e1n h\u00e0ng<\/strong>, \u1edf m\u1ee5c <strong>H\u1ed7 tr\u1ee3 gia h\u1ea1n<\/strong>\u00a0nh\u1eadp <strong>M\u00e3 s\u1ed1 thu\u1ebf<\/strong>, <strong>T\u00ean c\u00f4ng ty<\/strong>,&#8230; \u0111\u1ec3 t\u00ecm ki\u1ebfm th\u00f4ng tin kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-27303 size-full\" src=\"\/misa-store\/wp-content\/uploads\/2026\/04\/38.0.jpg\" alt=\"\" width=\"1920\" height=\"953\" srcset=\"\/misa-store\/wp-content\/uploads\/2026\/04\/38.0.jpg 1920w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.0-300x149.jpg 300w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.0-1024x508.jpg 1024w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.0-768x381.jpg 768w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.0-50x25.jpg 50w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.0-1536x762.jpg 1536w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.0-60x30.jpg 60w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.0-100x50.jpg 100w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<ul>\n<li>Nh\u00e2n vi\u00ean MISA h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng mua g\u00f3i d\u1ecbch v\u1ee5 l\u01b0u tr\u1eef d\u1eef li\u1ec7u b\u1eb1ng c\u00e1ch nh\u1ea5n v\u00e0o <strong>bi\u1ec3u t\u01b0\u1ee3ng m\u0169i t\u00ean \u1edf c\u1ed9t Ch\u1ee9c n\u0103ng<\/strong>, sau \u0111\u00f3 ch\u1ecdn <strong>Mua th\u00eam d\u1ecbch v\u1ee5 l\u01b0u tr\u1eef d\u1eef li\u1ec7u<\/strong>.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-27305 size-full\" src=\"\/misa-store\/wp-content\/uploads\/2026\/04\/38.1.png\" alt=\"\" width=\"1661\" height=\"674\" srcset=\"\/misa-store\/wp-content\/uploads\/2026\/04\/38.1.png 1661w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.1-300x122.png 300w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.1-1024x416.png 1024w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.1-768x312.png 768w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.1-50x20.png 50w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.1-1536x623.png 1536w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.1-60x24.png 60w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.1-100x41.png 100w\" sizes=\"(max-width: 1661px) 100vw, 1661px\" \/><\/p>\n<ul>\n<li>Ki\u1ec3m tra l\u1ea1i th\u00f4ng tin <strong>g\u00f3i s\u1ea3n ph\u1ea9m<\/strong> v\u00e0 <strong>th\u00f4ng tin nh\u1eadn h\u00f3a \u0111\u01a1n<\/strong>.<\/li>\n<li>C\u00f3 th\u1ec3 <strong>mua th\u00eam s\u1ed1 l\u01b0\u1ee3ng<\/strong> <strong>th\u1eddi gian s\u1eed d\u1ee5ng<\/strong> b\u1eb1ng c\u00e1ch nh\u1ea5n <strong>Ch\u1ec9nh s\u1eeda<\/strong>.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-27307 size-full\" src=\"\/misa-store\/wp-content\/uploads\/2026\/04\/38.2.jpg\" alt=\"\" width=\"1324\" height=\"778\" srcset=\"\/misa-store\/wp-content\/uploads\/2026\/04\/38.2.jpg 1324w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.2-300x176.jpg 300w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.2-1024x602.jpg 1024w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.2-768x451.jpg 768w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.2-50x29.jpg 50w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.2-60x35.jpg 60w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.2-100x59.jpg 100w\" sizes=\"(max-width: 1324px) 100vw, 1324px\" \/><\/p>\n<ul>\n<li>T\u1ea1i c\u1ed9t <strong>S\u1ed1 l\u01b0\u1ee3ng<\/strong>, nh\u1ea5n<strong> bi\u1ec3u t\u01b0\u1ee3ng (-) <\/strong>ho\u1eb7c <strong>(+) <\/strong>\u0111\u1ec3 <strong>t\u0103ng gi\u1ea3m s\u1ed1 l\u01b0\u1ee3ng <\/strong>mu\u1ed1n mua.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-27309 size-full\" src=\"\/misa-store\/wp-content\/uploads\/2026\/04\/38.3.jpg\" alt=\"\" width=\"1659\" height=\"884\" srcset=\"\/misa-store\/wp-content\/uploads\/2026\/04\/38.3.jpg 1659w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.3-300x160.jpg 300w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.3-1024x546.jpg 1024w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.3-768x409.jpg 768w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.3-50x27.jpg 50w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.3-1536x818.jpg 1536w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.3-60x32.jpg 60w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.3-100x53.jpg 100w\" sizes=\"(max-width: 1659px) 100vw, 1659px\" \/><\/p>\n<ul>\n<li>V\u1edbi <strong>Th\u00f4ng tin nh\u1eadn h\u00f3a \u0111\u01a1n \u1edf m\u1ee5c 2<\/strong>, nh\u00e2n vi\u00ean ki\u1ec3m tra th\u1eadt k\u1ef9 v\u00ec h\u1ec7 th\u1ed1ng s\u1ebd g\u1eedi email th\u00f4ng b\u00e1o \u0111\u01a1n \u0111\u1eb7t h\u00e0ng v\u00e0 h\u00f3a \u0111\u01a1n t\u01b0\u01a1ng \u1ee9ng \u0111\u1ebfn kh\u00e1ch h\u00e0ng.<\/li>\n<li>Nh\u00e2n vi\u00ean <strong>c\u00f3 th\u1ec3 s\u1eeda th\u00f4ng tin nh\u1eadn h\u00f3a \u0111\u01a1n<\/strong>\u00a0b\u1eb1ng c\u00e1ch nh\u1ea5n <strong>Ch\u1ec9nh s\u1eeda<\/strong>.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-27311 size-full\" src=\"\/misa-store\/wp-content\/uploads\/2026\/04\/38.2-1.jpg\" alt=\"\" width=\"1324\" height=\"778\" srcset=\"\/misa-store\/wp-content\/uploads\/2026\/04\/38.2-1.jpg 1324w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.2-1-300x176.jpg 300w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.2-1-1024x602.jpg 1024w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.2-1-768x451.jpg 768w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.2-1-50x29.jpg 50w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.2-1-60x35.jpg 60w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.2-1-100x59.jpg 100w\" sizes=\"(max-width: 1324px) 100vw, 1324px\" \/><\/p>\n<ul>\n<li><strong>L\u01b0u \u00fd<\/strong>: Th\u00f4ng tin <strong>Email nh\u1eadn h\u00f3a \u0111\u01a1n<\/strong> c\u1ea7n ph\u1ea3i ch\u00ednh x\u00e1c v\u00ec MISA s\u1ebd g\u1eedi th\u00f4ng tin \u0111\u01a1n h\u00e0ng v\u00e0 h\u00f3a \u0111\u01a1n v\u1ec1 \u0111\u1ecba ch\u1ec9 email n\u00e0y.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-full\" src=\"\/misa-store\/wp-content\/uploads\/2024\/11\/10-3.png\" alt=\"\" width=\"1481\" height=\"911\" \/><\/p>\n<ul>\n<li>Sau khi \u0111\u00e3 ki\u1ec3m tra th\u00f4ng tin, nh\u1ea5n<strong> \u0110\u1eb7t h\u00e0ng<\/strong> \u0111\u1ec3 h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng \u0111\u1eb7t mua g\u00f3i d\u1ecbch v\u1ee5 l\u01b0u tr\u1eef d\u1eef li\u1ec7u.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-27313 size-full\" src=\"\/misa-store\/wp-content\/uploads\/2026\/04\/38.2-2.jpg\" alt=\"\" width=\"1324\" height=\"778\" srcset=\"\/misa-store\/wp-content\/uploads\/2026\/04\/38.2-2.jpg 1324w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.2-2-300x176.jpg 300w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.2-2-1024x602.jpg 1024w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.2-2-768x451.jpg 768w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.2-2-50x29.jpg 50w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.2-2-60x35.jpg 60w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.2-2-100x59.jpg 100w\" sizes=\"(max-width: 1324px) 100vw, 1324px\" \/><\/p>\n<ul>\n<li>Sau khi ho\u00e0n th\u00e0nh vi\u1ec7c \u0111\u1eb7t mua, nh\u00e2n vi\u00ean s\u1ebd g\u1eedi th\u00f4ng tin \u0111\u01a1n h\u00e0ng cho kh\u00e1ch h\u00e0ng \u0111\u1ec3 h\u1ecd th\u1ef1c hi\u1ec7n thanh to\u00e1n<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-27315 size-full\" src=\"\/misa-store\/wp-content\/uploads\/2026\/04\/38.4.jpg\" alt=\"\" width=\"791\" height=\"697\" srcset=\"\/misa-store\/wp-content\/uploads\/2026\/04\/38.4.jpg 791w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.4-300x264.jpg 300w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.4-768x677.jpg 768w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.4-50x44.jpg 50w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.4-60x53.jpg 60w, \/misa-store\/wp-content\/uploads\/2026\/04\/38.4-100x88.jpg 100w\" sizes=\"(max-width: 791px) 100vw, 791px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. T\u1ed5ng quan B\u00e0i vi\u1ebft h\u01b0\u1edbng d\u1eabn quy tr\u00ecnh mua g\u00f3i d\u1ecbch v\u1ee5 l\u01b0u tr\u1eef d\u1eef li\u1ec7u cho t\u00e0i kho\u1ea3n AMIS K\u1ebf to\u00e1n \u0111\u00e3 h\u1ebft h\u1ea1n s\u1eed d\u1ee5ng nh\u01b0ng ch\u01b0a qu\u00e1 30 ng\u00e0y. N\u1ed9i dung bao g\u1ed3m \u0111i\u1ec1u ki\u1ec7n \u00e1p d\u1ee5ng, c\u00e1c b\u01b0\u1edbc th\u1ef1c hi\u1ec7n tr\u00ean MISA Store Support v\u00e0&#8230;<\/p>\n","protected":false},"author":6,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[13],"ht-kb-tag":[],"class_list":["post-17311","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-huong-dan-gia-han"],"_links":{"self":[{"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/17311","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/misa-store\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/comments?post=17311"}],"version-history":[{"count":4,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/17311\/revisions"}],"predecessor-version":[{"id":27317,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb\/17311\/revisions\/27317"}],"wp:attachment":[{"href":"\/misa-store\/wp-json\/wp\/v2\/media?parent=17311"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb-category?post=17311"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/misa-store\/wp-json\/wp\/v2\/ht-kb-tag?post=17311"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}