{"id":28167,"date":"2026-10-13T10:32:00","date_gmt":"2026-10-13T03:32:00","guid":{"rendered":"\/amis-thue-tncn\/?post_type=ht_kb&#038;p=28167"},"modified":"2026-10-13T10:32:00","modified_gmt":"2026-10-13T03:32:00","slug":"su-dung-agent-thue-tncn-de-tra-cuu-va-xu-ly-chung-tu","status":"publish","type":"ht_kb","link":"\/amis-thue-tncn\/kb\/su-dung-agent-thue-tncn-de-tra-cuu-va-xu-ly-chung-tu\/","title":{"rendered":"S\u1eed d\u1ee5ng Agent Thu\u1ebf TNCN \u0111\u1ec3 tra c\u1ee9u v\u00e0 x\u1eed l\u00fd ch\u1ee9ng t\u1eeb"},"content":{"rendered":"<h3 id=\"i.tong-quan\"><strong>1. T\u1ed5ng quan<\/strong><\/h3>\n<p>T\u00ednh n\u0103ng Agent Thu\u1ebf TNCN cho ph\u00e9p anh\/ch\u1ecb s\u1eed d\u1ee5ng ng\u00f4n ng\u1eef t\u1ef1 nhi\u00ean \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c t\u00e1c v\u1ee5 tra c\u1ee9u, ki\u1ec3m tra sai s\u00f3t v\u00e0 x\u1eed l\u00fd ch\u1ee9ng t\u1eeb m\u1ed9t c\u00e1ch nhanh ch\u00f3ng. Thay v\u00ec ph\u1ea3i t\u00ecm ki\u1ebfm th\u1ee7 c\u00f4ng qua nhi\u1ec1u ph\u00e2n h\u1ec7, anh\/ch\u1ecb c\u00f3 th\u1ec3 y\u00eau c\u1ea7u Agent t\u00ecm ki\u1ebfm d\u1eef li\u1ec7u, ch\u1ec9 ra c\u00e1c l\u1ed7i sai v\u00e0 th\u1ef1c hi\u1ec7n c\u00e1c thao t\u00e1c nh\u01b0 l\u1eadp l\u1ea1i ho\u1eb7c \u0111i\u1ec1u ch\u1ec9nh ch\u1ee9ng t\u1eeb tr\u1ef1c ti\u1ebfp qua khung chat.<\/p>\n<p>N\u1ed9i dung d\u01b0\u1edbi \u0111\u00e2y s\u1ebd h\u01b0\u1edbng d\u1eabn anh\/ch\u1ecb c\u00e1ch:<\/p>\n<ul>\n<li>K\u00edch ho\u1ea1t Agent Thu\u1ebf TNCN.<\/li>\n<li>S\u1eed d\u1ee5ng c\u00e2u l\u1ec7nh \u0111\u1ec3 tra c\u1ee9u v\u00e0 ki\u1ec3m tra sai s\u00f3t.<\/li>\n<li>Th\u1ef1c hi\u1ec7n c\u00e1c h\u00e0nh \u0111\u1ed9ng x\u1eed l\u00fd ch\u1ee9ng t\u1eeb d\u1ef1a tr\u00ean \u0111\u1ec1 xu\u1ea5t c\u1ee7a Agent.<\/li>\n<\/ul>\n<p><strong>\u0110\u1ed1i t\u01b0\u1ee3ng \u00e1p d\u1ee5ng:<\/strong> Nh\u00e2n vi\u00ean k\u1ebf to\u00e1n, chuy\u00ean vi\u00ean thu\u1ebf.<\/p>\n<h3 id=\"ii.huong-dan-thuc-hien\"><strong>2. H\u01b0\u1edbng d\u1eabn th\u1ef1c hi\u1ec7n<\/strong><\/h3>\n<h4 id=\"kich-hoat-agent-thue-tncn\"><strong>2.1. K\u00edch ho\u1ea1t Agent Thu\u1ebf TNCN<\/strong><\/h4>\n<p>\u0110\u1ec3 b\u1eaft \u0111\u1ea7u t\u01b0\u01a1ng t\u00e1c v\u1edbi tr\u1ee3 l\u00fd \u1ea3o, anh\/ch\u1ecb nh\u1ea5n v\u00e0o<strong>\u00a0Tr\u1ee3 l\u00fd AI<\/strong> tr\u00ean thanh menu \u0111\u1ec3 m\u1edf c\u1eeda s\u1ed5 h\u1ed9i tho\u1ea1i.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-28185\" style=\"border-width: 1px; border-style: groove;\" src=\"\/amis-thue-tncn\/wp-content\/uploads\/2026\/10\/2026-10-12_16-52-31.png\" alt=\"\" width=\"1364\" height=\"768\" \/><\/p>\n<h4 id=\"tra-cuu-va-kiem-tra-sai-sot-chung-tu\"><strong>2.2. Tra c\u1ee9u v\u00e0 ki\u1ec3m tra sai s\u00f3t ch\u1ee9ng t\u1eeb<\/strong><\/h4>\n<p>Anh\/ch\u1ecb c\u00f3 th\u1ec3 nh\u1eadp y\u00eau c\u1ea7u b\u1eb1ng ng\u00f4n ng\u1eef t\u1ef1 nhi\u00ean \u0111\u1ec3 Agent h\u1ed7 tr\u1ee3:<\/p>\n<ul>\n<li>Nh\u1eadp c\u00e2u l\u1ec7nh v\u00e0o khung chat (v\u00ed d\u1ee5: &#8220;<strong>T\u00ecm ch\u1ee9ng t\u1eeb c\u1ee7a \u00f4ng H\u1ea3i<\/strong>&#8221; ho\u1eb7c &#8220;<strong>T\u00ecm c\u00e1c ch\u1ee9ng t\u1eeb b\u1ecb sai s\u00f3t<\/strong>&#8220;).<\/li>\n<li>Xem k\u1ebft qu\u1ea3 Agent tr\u1ea3 v\u1ec1 bao g\u1ed3m: danh s\u00e1ch ch\u1ee9ng t\u1eeb, ph\u00e2n t\u00edch l\u1ed7i sai v\u00e0 c\u00e1c c\u0103n c\u1ee9 li\u00ean quan.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-28203\" style=\"border-width: 1px; border-style: groove;\" src=\"\/amis-thue-tncn\/wp-content\/uploads\/2026\/10\/2026-10-13_10-17-16.png\" alt=\"\" width=\"1025\" height=\"568\" \/><\/p>\n<h4><strong style=\"font-size: 20px;\">2.3. X\u1eed l\u00fd ch\u1ee9ng t\u1eeb theo h\u01b0\u1edbng d\u1eabn c\u1ee7a Agent<\/strong><\/h4>\n<p>Sau khi Agent ch\u1ec9 ra sai s\u00f3t ho\u1eb7c \u0111\u1ec1 xu\u1ea5t ph\u01b0\u01a1ng \u00e1n, anh\/ch\u1ecb th\u1ef1c hi\u1ec7n thao t\u00e1c tr\u1ef1c ti\u1ebfp:<\/p>\n<ul>\n<li>Quan s\u00e1t c\u00e1c n\u00fat h\u00e0nh \u0111\u1ed9ng m\u00e0 Agent cung c\u1ea5p trong khung chat\\ nh\u1ea5n v\u00e0o n\u00fat h\u00e0nh \u0111\u1ed9ng t\u01b0\u01a1ng \u1ee9ng \u0111\u1ec3 h\u1ec7 th\u1ed1ng chuy\u1ec3n nhanh \u0111\u1ebfn m\u00e0n h\u00ecnh nghi\u1ec7p v\u1ee5 ho\u1eb7c th\u1ef1c hi\u1ec7n l\u1ec7nh x\u1eed l\u00fd.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-28205\" style=\"border-width: 1px; border-style: groove;\" src=\"\/amis-thue-tncn\/wp-content\/uploads\/2026\/10\/2026-10-13_10-30-40.png\" alt=\"\" width=\"1022\" height=\"572\" \/><\/p>\n<ul>\n<li>Ki\u1ec3m tra c\u00e1c tr\u01b0\u1eddng d\u1eef li\u1ec7u \u0111\u01b0\u1ee3c Agent l\u00e0m n\u1ed5i b\u1eadt (tr\u01b0\u1eddng c\u00f3 l\u1ed7i, tr\u01b0\u1eddng \u0111\u01b0\u1ee3c \u0111\u1ec1 xu\u1ea5t) v\u00e0 x\u00e1c nh\u1eadn \u0111\u1ec3 ho\u00e0n t\u1ea5t.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-28207\" style=\"border-width: 1px; border-style: groove;\" src=\"\/amis-thue-tncn\/wp-content\/uploads\/2026\/10\/2026-10-13_10-31-40.png\" alt=\"\" width=\"1021\" height=\"573\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. T\u1ed5ng quan T\u00ednh n\u0103ng Agent Thu\u1ebf TNCN cho ph\u00e9p anh\/ch\u1ecb s\u1eed d\u1ee5ng ng\u00f4n ng\u1eef t\u1ef1 nhi\u00ean \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c t\u00e1c v\u1ee5 tra c\u1ee9u, ki\u1ec3m tra sai s\u00f3t v\u00e0 x\u1eed l\u00fd ch\u1ee9ng t\u1eeb m\u1ed9t c\u00e1ch nhanh ch\u00f3ng. Thay v\u00ec ph\u1ea3i t\u00ecm ki\u1ebfm th\u1ee7 c\u00f4ng qua nhi\u1ec1u ph\u00e2n h\u1ec7, anh\/ch\u1ecb&#8230;<\/p>\n","protected":false},"author":106,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_links_to":"","_links_to_target":"","footnotes":""},"ht-kb-category":[],"ht-kb-tag":[],"class_list":["post-28167","ht_kb","type-ht_kb","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"\/amis-thue-tncn\/wp-json\/wp\/v2\/ht-kb\/28167","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/amis-thue-tncn\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/amis-thue-tncn\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/amis-thue-tncn\/wp-json\/wp\/v2\/users\/106"}],"replies":[{"embeddable":true,"href":"\/amis-thue-tncn\/wp-json\/wp\/v2\/comments?post=28167"}],"version-history":[{"count":1,"href":"\/amis-thue-tncn\/wp-json\/wp\/v2\/ht-kb\/28167\/revisions"}],"predecessor-version":[{"id":28209,"href":"\/amis-thue-tncn\/wp-json\/wp\/v2\/ht-kb\/28167\/revisions\/28209"}],"wp:attachment":[{"href":"\/amis-thue-tncn\/wp-json\/wp\/v2\/media?parent=28167"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/amis-thue-tncn\/wp-json\/wp\/v2\/ht-kb-category?post=28167"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/amis-thue-tncn\/wp-json\/wp\/v2\/ht-kb-tag?post=28167"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}