{"id":17109,"date":"2024-06-24T17:34:04","date_gmt":"2024-06-24T10:34:04","guid":{"rendered":"http:\/\/helpamis.misa.vn\/amis-thong-tin-nhan-su\/?post_type=ht_kb&#038;p=17109"},"modified":"2026-01-03T15:45:03","modified_gmt":"2026-01-03T08:45:03","slug":"tich-hop-ai-tu-dong-huong-dan-khach-hang-su-dung-phan-mem","status":"publish","type":"ht_kb","link":"http:\/\/helpamis.misa.vn\/amis-thong-tin-nhan-su\/kb\/tich-hop-ai-tu-dong-huong-dan-khach-hang-su-dung-phan-mem\/","title":{"rendered":"T\u00edch h\u1ee3p AI t\u1ef1 \u0111\u1ed9ng h\u01b0\u1edbng d\u1eabn kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m"},"content":{"rendered":"<h3><b>1. T\u1ed5ng quan<\/b><\/h3>\n<p>B\u00e0i vi\u1ebft h\u01b0\u1edbng d\u1eabn c\u00e1ch t\u00edch h\u1ee3p AI trong ph\u1ea7n m\u1ec1m AMIS Th\u00f4ng tin nh\u00e2n s\u1ef1 \u0111\u1ec3 h\u1ed7 tr\u1ee3 s\u1eed d\u1ee5ng v\u00e0 d\u1ecbch thu\u1eadt. N\u1ed9i dung g\u1ed3m hai t\u00ednh n\u0103ng ch\u00ednh: t\u1ef1 \u0111\u1ed9ng h\u01b0\u1edbng d\u1eabn thao t\u00e1c v\u00e0 d\u1ecbch email sang ng\u00f4n ng\u1eef kh\u00e1c. Ph\u1ea1m vi \u00e1p d\u1ee5ng cho ng\u01b0\u1eddi d\u00f9ng HR v\u00e0 qu\u1ea3n tr\u1ecb h\u1ec7 th\u1ed1ng.<\/p>\n<h3><strong>2. H\u01b0\u1edbng d\u1eabn th\u1ef1c hi\u1ec7n<\/strong><\/h3>\n<h4><strong>2.1. T\u00edch h\u1ee3p AI t\u1ef1 \u0111\u1ed9ng h\u01b0\u1edbng d\u1eabn kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m<\/strong><\/h4>\n<p>Khi c\u00f3 th\u1eafc m\u1eafc li\u00ean quan \u0111\u1ebfn thao t\u00e1c\/nghi\u1ec7p v\u1ee5 tr\u00ean \u1ee9ng d\u1ee5ng AMIS Th\u00f4ng tin nh\u00e2n s\u1ef1, nh\u1ea5n v\u00e0o bi\u1ec3u t\u01b0\u1ee3ng tr\u1ee3 l\u00fd s\u1ed1 MISA AVA tr\u00ean ph\u1ea7n m\u1ec1m v\u00e0 \u0111i\u1ec1n th\u1eafc m\u1eafc \u0111\u1ec3 nhanh ch\u00f3ng \u0111\u01b0\u1ee3c gi\u1ea3i \u0111\u00e1p.<\/p>\n<p><img decoding=\"async\" src=\"\/amis-thong-tin-nhan-su\/wp-content\/uploads\/2026\/01\/screenshot_1767345536-6.png\" alt=\"\" \/><\/p>\n<h4><strong>2.2. T\u00edch h\u1ee3p AI t\u1ef1 \u0111\u1ed9ng d\u1ecbch n\u1ed9i dung email sang ng\u00f4n ng\u1eef kh\u00e1c<\/strong><\/h4>\n<p><strong>B\u01b0\u1edbc 1:<\/strong> Tr\u00ean c\u00e1c m\u00e0n h\u00ecnh <strong>thi\u1ebft l\u1eadp\/so\u1ea1n th\u1ea3o email<\/strong>, nh\u1ea5n v\u00e0o bi\u1ec3u t\u01b0\u1ee3ng<strong> tr\u1ee3 l\u00fd s\u1ed1 MISA AVA<\/strong> \u0111\u1ec3 ch\u1ecdn d\u1ecbch n\u1ed9i dung sang ng\u00f4n ng\u1eef kh\u00e1c.<\/p>\n<p><img decoding=\"async\" src=\"\/amis-thong-tin-nhan-su\/wp-content\/uploads\/2026\/01\/screenshot_1767345536-7.png\" alt=\"\" \/><\/p>\n<p><strong>B\u01b0\u1edbc 2:<\/strong> Ph\u1ea7n m\u1ec1m hi\u1ec3n th\u1ecb n\u1ed9i dung \u0111\u01b0\u1ee3c d\u1ecbch sang ng\u00f4n ng\u1eef kh\u00e1c<\/p>\n<p><img decoding=\"async\" src=\"\/amis-thong-tin-nhan-su\/wp-content\/uploads\/2026\/01\/screenshot_1767343443-6.png\" alt=\"\" \/><\/p>\n<p><strong>B\u01b0\u1edbc 3:<\/strong> Ki\u1ec3m tra l\u1ea1i n\u1ed9i dung sau \u0111\u00f3 nh\u1ea5n <strong>G\u1eedi<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. T\u1ed5ng quan B\u00e0i vi\u1ebft h\u01b0\u1edbng d\u1eabn c\u00e1ch t\u00edch h\u1ee3p AI trong ph\u1ea7n m\u1ec1m AMIS Th\u00f4ng tin nh\u00e2n s\u1ef1 \u0111\u1ec3 h\u1ed7 tr\u1ee3 s\u1eed d\u1ee5ng v\u00e0 d\u1ecbch thu\u1eadt. N\u1ed9i dung g\u1ed3m hai t\u00ednh n\u0103ng ch\u00ednh: t\u1ef1 \u0111\u1ed9ng h\u01b0\u1edbng d\u1eabn thao t\u00e1c v\u00e0 d\u1ecbch email sang ng\u00f4n ng\u1eef kh\u00e1c. Ph\u1ea1m vi \u00e1p&#8230;<\/p>\n","protected":false},"author":107,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_links_to":"","_links_to_target":"","footnotes":""},"ht-kb-category":[214],"ht-kb-tag":[],"class_list":["post-17109","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-tinh-nang-moi-amis-thong-tin-nhan-su"],"_links":{"self":[{"href":"http:\/\/helpamis.misa.vn\/amis-thong-tin-nhan-su\/wp-json\/wp\/v2\/ht-kb\/17109","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/helpamis.misa.vn\/amis-thong-tin-nhan-su\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"http:\/\/helpamis.misa.vn\/amis-thong-tin-nhan-su\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"http:\/\/helpamis.misa.vn\/amis-thong-tin-nhan-su\/wp-json\/wp\/v2\/users\/107"}],"replies":[{"embeddable":true,"href":"http:\/\/helpamis.misa.vn\/amis-thong-tin-nhan-su\/wp-json\/wp\/v2\/comments?post=17109"}],"version-history":[{"count":4,"href":"http:\/\/helpamis.misa.vn\/amis-thong-tin-nhan-su\/wp-json\/wp\/v2\/ht-kb\/17109\/revisions"}],"predecessor-version":[{"id":21319,"href":"http:\/\/helpamis.misa.vn\/amis-thong-tin-nhan-su\/wp-json\/wp\/v2\/ht-kb\/17109\/revisions\/21319"}],"wp:attachment":[{"href":"http:\/\/helpamis.misa.vn\/amis-thong-tin-nhan-su\/wp-json\/wp\/v2\/media?parent=17109"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"http:\/\/helpamis.misa.vn\/amis-thong-tin-nhan-su\/wp-json\/wp\/v2\/ht-kb-category?post=17109"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"http:\/\/helpamis.misa.vn\/amis-thong-tin-nhan-su\/wp-json\/wp\/v2\/ht-kb-tag?post=17109"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}