{"id":16094,"date":"2022-07-01T17:32:33","date_gmt":"2022-07-01T10:32:33","guid":{"rendered":"http:\/\/helpamis.misa.vn\/amis-thong-tin-nhan-su\/?post_type=ht_kb&#038;p=16094"},"modified":"2026-01-05T16:52:29","modified_gmt":"2026-01-05T09:52:29","slug":"tich-hop-cong-cu-livechat-de-nguoi-dung-de-dang-lien-he-voi-bo-phan-tu-van","status":"publish","type":"ht_kb","link":"http:\/\/helpamis.misa.vn\/amis-thong-tin-nhan-su\/kb\/tich-hop-cong-cu-livechat-de-nguoi-dung-de-dang-lien-he-voi-bo-phan-tu-van\/","title":{"rendered":"T\u00edch h\u1ee3p c\u00f4ng c\u1ee5 AMIS Support \u0111\u1ec3 ng\u01b0\u1eddi d\u00f9ng d\u1ec5 d\u00e0ng li\u00ean h\u1ec7 v\u1edbi b\u1ed9 ph\u1eadn t\u01b0 v\u1ea5n"},"content":{"rendered":"<h3><b>1. T\u1ed5ng quan<\/b><\/h3>\n<p>B\u00e0i vi\u1ebft h\u01b0\u1edbng d\u1eabn c\u00e1ch s\u1eed d\u1ee5ng c\u1eeda s\u1ed5 chat \u0111\u1ec3 li\u00ean h\u1ec7 v\u1edbi b\u1ed9 ph\u1eadn t\u01b0 v\u1ea5n h\u1ed7 tr\u1ee3 MISA khi s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m.<\/p>\n<p><strong>N\u1ed9i dung bao g\u1ed3m c\u00e1c b\u01b0\u1edbc:<\/strong> b\u1eaft \u0111\u1ea7u chat, g\u1eedi y\u00eau c\u1ea7u h\u1ed7 tr\u1ee3 v\u00e0 s\u1eed d\u1ee5ng t\u00ednh n\u0103ng \u0111\u00ednh k\u00e8m t\u1ec7p, h\u00ecnh \u1ea3nh, chia s\u1ebb m\u00e0n h\u00ecnh. \u00c1p d\u1ee5ng cho ng\u01b0\u1eddi d\u00f9ng ph\u1ea7n m\u1ec1m MISA c\u00f3 nhu c\u1ea7u \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 tr\u1ef1c ti\u1ebfp trong qu\u00e1 tr\u00ecnh thao t\u00e1c.<\/p>\n<h3><strong>2. H\u01b0\u1edbng d\u1eabn th\u1ef1c hi\u1ec7n<\/strong><\/h3>\n<p>Nh\u1eb1m n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng ph\u1ee5c v\u1ee5, ch\u01b0\u01a1ng tr\u00ecnh b\u1ed5 sung c\u1eeda s\u1ed5 chat gi\u00fap kh\u00e1ch h\u00e0ng d\u1ec5 d\u00e0ng li\u00ean h\u1ec7 v\u1edbi b\u1ed9 ph\u1eadn t\u01b0 v\u1ea5n h\u1ed7 tr\u1ee3 c\u1ee7a MISA trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m.<\/p>\n<p><strong>B\u01b0\u1edbc 1:<\/strong> Truy c\u1eadp v\u00e0o ph\u1ea7n m\u1ec1m, tr\u00ean giao di\u1ec7n ph\u1ea7n m\u1ec1m nh\u1ea5n <strong>Chat v\u1edbi t\u01b0 v\u1ea5n vi\u00ean \\ <\/strong>sau \u0111\u00f3 nh\u1ea5n <strong>B\u1eaft \u0111\u1ea7u chat<\/strong><\/p>\n<p><img decoding=\"async\" src=\"\/amis-thong-tin-nhan-su\/wp-content\/uploads\/2026\/01\/screenshot_1767343443-102.png\" alt=\"\" \/><\/p>\n<p><strong>B\u01b0\u1edbc 2:<\/strong> Nh\u1eadp v\u1ea5n \u0111\u1ec1 \u1ea5n h\u1ed7 tr\u1ee3 sau \u0111\u00f3 nh\u1ea5n<strong> G\u1eedi<\/strong><\/p>\n<p><img decoding=\"async\" src=\"\/amis-thong-tin-nhan-su\/wp-content\/uploads\/2026\/01\/screenshot_1767343443-103.png\" alt=\"\" \/><\/p>\n<p><strong>B\u01b0\u1edbc 3: <\/strong>S\u1eed d\u1ee5ng t\u00ednh n\u0103ng tr\u00ean \u00f4 Chat:<\/p>\n<ul style=\"list-style-type: circle;\">\n<li>Nh\u1ea5n <strong data-start=\"95\" data-end=\"122\">bi\u1ec3u t\u01b0\u1ee3ng d\u1ea5u c\u1ed9ng (+)<\/strong> \u0111\u1ec3 g\u1eedi <strong data-start=\"130\" data-end=\"141\">t\u1ec7p tin<\/strong> ho\u1eb7c <strong data-start=\"147\" data-end=\"168\">\u0111\u00ednh k\u00e8m h\u00ecnh \u1ea3nh<\/strong>, gi\u00fap vi\u1ec7c h\u1ed7 tr\u1ee3 \u0111\u01b0\u1ee3c <strong data-start=\"192\" data-end=\"222\">d\u1ec5 d\u00e0ng v\u00e0 nhanh ch\u00f3ng h\u01a1n<\/strong>.<\/li>\n<li>C\u00f3 th\u1ec3 s\u1eed d\u1ee5ng <strong data-start=\"104\" data-end=\"151\">t\u00ednh n\u0103ng chia s\u1ebb m\u00e0n h\u00ecnh ngay tr\u00ean \u00f4 Chat<\/strong> \u0111\u1ec3 nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3 <strong data-start=\"172\" data-end=\"253\">quan s\u00e1t tr\u1ef1c ti\u1ebfp m\u00e0n h\u00ecnh v\u00e0 h\u1ed7 tr\u1ee3 x\u1eed l\u00fd v\u1ea5n \u0111\u1ec1 nhanh ch\u00f3ng, ch\u00ednh x\u00e1c h\u01a1n<\/strong>.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/amis-thong-tin-nhan-su\/wp-content\/uploads\/2026\/01\/z7392353858905_978b20f58106294600c81a47fc3984f9-13.jpg\" alt=\"\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. T\u1ed5ng quan B\u00e0i vi\u1ebft h\u01b0\u1edbng d\u1eabn c\u00e1ch s\u1eed d\u1ee5ng c\u1eeda s\u1ed5 chat \u0111\u1ec3 li\u00ean h\u1ec7 v\u1edbi b\u1ed9 ph\u1eadn t\u01b0 v\u1ea5n h\u1ed7 tr\u1ee3 MISA khi s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m. N\u1ed9i dung bao g\u1ed3m c\u00e1c b\u01b0\u1edbc: b\u1eaft \u0111\u1ea7u chat, g\u1eedi y\u00eau c\u1ea7u h\u1ed7 tr\u1ee3 v\u00e0 s\u1eed d\u1ee5ng t\u00ednh n\u0103ng \u0111\u00ednh k\u00e8m&#8230;<\/p>\n","protected":false},"author":107,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_links_to":"","_links_to_target":"","footnotes":""},"ht-kb-category":[225,237],"ht-kb-tag":[],"class_list":["post-16094","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-tien-ich-chung","ht_kb_category-rc34-phat-hanh-ngay-30-06-2022"],"_links":{"self":[{"href":"http:\/\/helpamis.misa.vn\/amis-thong-tin-nhan-su\/wp-json\/wp\/v2\/ht-kb\/16094","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/helpamis.misa.vn\/amis-thong-tin-nhan-su\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"http:\/\/helpamis.misa.vn\/amis-thong-tin-nhan-su\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"http:\/\/helpamis.misa.vn\/amis-thong-tin-nhan-su\/wp-json\/wp\/v2\/users\/107"}],"replies":[{"embeddable":true,"href":"http:\/\/helpamis.misa.vn\/amis-thong-tin-nhan-su\/wp-json\/wp\/v2\/comments?post=16094"}],"version-history":[{"count":3,"href":"http:\/\/helpamis.misa.vn\/amis-thong-tin-nhan-su\/wp-json\/wp\/v2\/ht-kb\/16094\/revisions"}],"predecessor-version":[{"id":22231,"href":"http:\/\/helpamis.misa.vn\/amis-thong-tin-nhan-su\/wp-json\/wp\/v2\/ht-kb\/16094\/revisions\/22231"}],"wp:attachment":[{"href":"http:\/\/helpamis.misa.vn\/amis-thong-tin-nhan-su\/wp-json\/wp\/v2\/media?parent=16094"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"http:\/\/helpamis.misa.vn\/amis-thong-tin-nhan-su\/wp-json\/wp\/v2\/ht-kb-category?post=16094"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"http:\/\/helpamis.misa.vn\/amis-thong-tin-nhan-su\/wp-json\/wp\/v2\/ht-kb-tag?post=16094"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}