{"id":17659,"date":"2025-07-15T16:15:21","date_gmt":"2025-07-15T09:15:21","guid":{"rendered":"\/amis-san-xuat\/?post_type=ht_kb&#038;p=17659"},"modified":"2026-04-15T10:50:11","modified_gmt":"2026-04-15T03:50:11","slug":"quan-ly-danh-muc-khach-hang","status":"publish","type":"ht_kb","link":"\/amis-san-xuat\/kb\/quan-ly-danh-muc-khach-hang\/","title":{"rendered":"Khai b\u00e1o v\u00e0 qu\u1ea3n l\u00fd danh m\u1ee5c Kh\u00e1ch h\u00e0ng"},"content":{"rendered":"<section class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-69dc4ff9-50f0-8320-8a8e-6817d36f5a20-6\" data-testid=\"conversation-turn-76\" data-scroll-anchor=\"false\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\">\n<div class=\"flex max-w-full flex-col gap-4 grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"fea8a42a-1321-4aa0-8aeb-559f739157f9\" data-message-model-slug=\"gpt-5-3\" data-turn-start-message=\"true\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden\">\n<div class=\"markdown prose dark:prose-invert w-full wrap-break-word light markdown-new-styling\">\n<h3 style=\"text-align: justify;\" data-start=\"0\" data-end=\"16\"><strong data-start=\"0\" data-end=\"16\">1. T\u1ed5ng quan<\/strong><\/h3>\n<p style=\"text-align: justify;\" data-start=\"18\" data-end=\"169\">B\u00e0i vi\u1ebft h\u01b0\u1edbng d\u1eabn c\u00e1ch <strong data-start=\"42\" data-end=\"76\">khai b\u00e1o v\u00e0 qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng<\/strong>, gi\u00fap doanh nghi\u1ec7p <strong data-start=\"96\" data-end=\"140\">qu\u1ea3n l\u00fd th\u00f4ng tin v\u00e0 theo d\u00f5i kh\u00e1ch h\u00e0ng<\/strong> hi\u1ec7u qu\u1ea3 tr\u00ean AMIS S\u1ea3n xu\u1ea5t.<\/p>\n<p style=\"text-align: justify;\" data-start=\"171\" data-end=\"197\"><strong data-start=\"171\" data-end=\"197\">N\u1ed9i dung b\u00e0i vi\u1ebft g\u1ed3m:<\/strong><\/p>\n<ul style=\"list-style-type: disc; text-align: justify;\" data-start=\"199\" data-end=\"415\" data-is-last-node=\"\" data-is-only-node=\"\">\n<li style=\"text-align: justify;\" data-section-id=\"1f89yiq\" data-start=\"199\" data-end=\"237\">H\u01b0\u1edbng d\u1eabn <strong data-start=\"211\" data-end=\"234\">khai b\u00e1o kh\u00e1ch h\u00e0ng<\/strong>.<\/li>\n<li style=\"text-align: justify;\" data-section-id=\"1owg00s\" data-start=\"238\" data-end=\"290\">C\u00e1ch <strong data-start=\"245\" data-end=\"276\">\u0111\u1ed3ng b\u1ed9 v\u00e0 c\u1eadp nh\u1eadt d\u1eef li\u1ec7u<\/strong> kh\u00e1ch h\u00e0ng.<\/li>\n<li style=\"text-align: justify;\" data-section-id=\"1a3kklv\" data-start=\"291\" data-end=\"355\">C\u00e1c thao t\u00e1c <strong data-start=\"306\" data-end=\"352\">ch\u1ec9nh s\u1eeda, t\u00ecm ki\u1ebfm v\u00e0 theo d\u00f5i tr\u1ea1ng th\u00e1i<\/strong>.<\/li>\n<li style=\"text-align: justify;\" data-section-id=\"qdetyg\" data-start=\"356\" data-end=\"415\" data-is-last-node=\"\">H\u01b0\u1edbng d\u1eabn <strong data-start=\"368\" data-end=\"414\">xu\u1ea5t kh\u1ea9u v\u00e0 t\u00f9y ch\u1ec9nh danh m\u1ee5c kh\u00e1ch h\u00e0ng<\/strong>.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<h3 style=\"text-align: justify;\" data-start=\"0\" data-end=\"16\"><strong data-start=\"0\" data-end=\"16\">2. H\u01b0\u1edbng d\u1eabn th\u1ef1c hi\u1ec7n<\/strong><\/h3>\n<div class=\"su-accordion su-u-trim\"><div class=\"su-spoiler su-spoiler-style-default su-spoiler-icon-plus\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span><\/p>\n<h4><strong>2.1. Khai b\u00e1o Kh\u00e1ch h\u00e0ng<\/strong><\/h4>\n<p><\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p style=\"text-align: justify;\"><em><strong>L\u01b0u \u00fd:<\/strong>\u00a0Ph\u1ea7n m\u1ec1m s\u1ebd\u00a0<strong>t\u1ef1 \u0111\u1ed9ng c\u1eadp nh\u1eadt v\u00e0 \u0111\u1ed3ng b\u1ed9 danh s\u00e1ch kh\u00e1ch h\u00e0ng gi\u1eefa AMIS S\u1ea3n xu\u1ea5t v\u00e0 c\u00e1c \u1ee9ng d\u1ee5ng kh\u00e1c trong h\u1ec7 th\u1ed1ng AMIS<\/strong>\u00a0(AMIS K\u1ebf to\u00e1n, AMIS Mua h\u00e0ng,\u2026), \u0111\u1ea3m b\u1ea3o d\u1eef li\u1ec7u lu\u00f4n nh\u1ea5t qu\u00e1n, ch\u00ednh x\u00e1c. Ngo\u00e0i ra, ng\u01b0\u1eddi d\u00f9ng c\u0169ng c\u00f3 th\u1ec3 t\u1ef1 \u0111\u1ed3ng b\u1ed9 danh m\u1ee5c t\u1eeb AMIS Platform t\u1ea1i m\u1ee5c\u00a0<strong>Thi\u1ebft l\u1eadp\\K\u1ebft n\u1ed1i \u1ee9ng d\u1ee5ng.<\/strong><\/em><\/p>\n<p style=\"text-align: justify;\"><strong>B\u01b0\u1edbc 1:<\/strong> Tr\u00ean ph\u1ea7n m\u1ec1m<strong> AMIS S\u1ea3n xu\u1ea5t<\/strong>\\ V\u00e0o <strong>Danh m\u1ee5c kh\u00e1c<\/strong>\\ Ch\u1ecdn <strong>Kh\u00e1ch h\u00e0ng<\/strong>\\ Nh\u1ea5n <strong>Th\u00eam<\/strong>.<\/p>\n<p style=\"text-align: justify;\"><img decoding=\"async\" class=\"alignnone size-full wp-image-21529\" src=\"\/amis-san-xuat\/wp-content\/uploads\/2026\/02\/KH_1.png\" alt=\"\" width=\"1445\" height=\"563\" srcset=\"\/amis-san-xuat\/wp-content\/uploads\/2026\/02\/KH_1.png 1445w, \/amis-san-xuat\/wp-content\/uploads\/2026\/02\/KH_1-300x117.png 300w, \/amis-san-xuat\/wp-content\/uploads\/2026\/02\/KH_1-1024x399.png 1024w, \/amis-san-xuat\/wp-content\/uploads\/2026\/02\/KH_1-768x299.png 768w, \/amis-san-xuat\/wp-content\/uploads\/2026\/02\/KH_1-50x19.png 50w, \/amis-san-xuat\/wp-content\/uploads\/2026\/02\/KH_1-60x23.png 60w, \/amis-san-xuat\/wp-content\/uploads\/2026\/02\/KH_1-100x39.png 100w\" sizes=\"(max-width: 1445px) 100vw, 1445px\" \/><\/p>\n<p style=\"text-align: justify;\"><strong>B\u01b0\u1edbc 2:<\/strong> Khai b\u00e1o th\u00f4ng tin kh\u00e1ch h\u00e0ng.<\/p>\n<p style=\"text-align: justify;\"><img decoding=\"async\" class=\"alignnone size-full wp-image-21437\" src=\"\/amis-san-xuat\/wp-content\/uploads\/2026\/01\/KH_2.png\" alt=\"\" width=\"998\" height=\"446\" srcset=\"\/amis-san-xuat\/wp-content\/uploads\/2026\/01\/KH_2.png 998w, \/amis-san-xuat\/wp-content\/uploads\/2026\/01\/KH_2-300x134.png 300w, \/amis-san-xuat\/wp-content\/uploads\/2026\/01\/KH_2-768x343.png 768w, \/amis-san-xuat\/wp-content\/uploads\/2026\/01\/KH_2-50x22.png 50w, \/amis-san-xuat\/wp-content\/uploads\/2026\/01\/KH_2-60x27.png 60w, \/amis-san-xuat\/wp-content\/uploads\/2026\/01\/KH_2-100x45.png 100w\" sizes=\"(max-width: 998px) 100vw, 998px\" \/><\/p>\n<p style=\"text-align: justify;\"><strong>B\u01b0\u1edbc 3:<\/strong> Nh\u1ea5n <strong>L\u01b0u<\/strong> \u0111\u1ec3 ho\u00e0n th\u00e0nh.<\/p>\n<\/div><\/div>\n<\/div>\n<div class=\"su-accordion su-u-trim\"><div class=\"su-spoiler su-spoiler-style-default su-spoiler-icon-plus\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span><\/p>\n<h4><strong>2.2. Qu\u1ea3n l\u00fd danh m\u1ee5c Kh\u00e1ch h\u00e0ng<\/strong><\/h4>\n<p><\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p style=\"text-align: justify;\"><em><strong>L\u01b0u \u00fd:<\/strong> Danh m\u1ee5c kh\u00e1ch h\u00e0ng s\u1ebd bao g\u1ed3m danh s\u00e1ch c<strong>\u00e1c kh\u00e1ch h\u00e0ng khai b\u00e1o m\u1edbi tr\u00ean AMIS S\u1ea3n xu\u1ea5t<\/strong> v\u00e0 <strong>t\u1ef1 \u0111\u1ed9ng \u0111\u1ed3ng b\u1ed9 v\u1ec1 t\u1eeb h\u1ec7 th\u1ed1ng d\u1eef li\u1ec7u AMIS Platform.<\/strong><\/em><\/p>\n<ul style=\"list-style-type: disc; text-align: justify;\">\n<li><em><strong>T\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng<\/strong><\/em>\u00a0tr\u00ean danh m\u1ee5c b\u1eb1ng c\u00e1ch <strong>g\u00f5 theo t\u00ean kh\u00e1ch h\u00e0ng\/m\u00e3 kh\u00e1ch h\u00e0ng\/\u0111\u1ecba ch\u1ec9\/m\u00e3 s\u1ed1 thu\u1ebf<\/strong> tr\u00ean thanh t\u00ecm ki\u1ebfm.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><img decoding=\"async\" src=\"\/amis-san-xuat\/wp-content\/uploads\/2026\/04\/1-14.png\" alt=\"\" \/><\/p>\n<ul style=\"list-style-type: disc; text-align: justify;\">\n<li style=\"text-align: left;\"><em><strong>S\u1eeda<\/strong><\/em> l\u1ea1i th\u00f4ng tin kh\u00e1ch h\u00e0ng n\u1ebfu c\u1ea7n b\u1eb1ng c\u00e1ch nh\u1ea5n bi\u1ec3u t\u01b0\u1ee3ng <em>c\u00e2y b\u00fat <img decoding=\"async\" class=\"wp-image-2191\" style=\"width: 22px; display: inline-block;\" src=\"\/amis-kho-hang\/wp-content\/uploads\/2025\/08\/icon-sua.png\" alt=\"\" height=\"22\" \/> <\/em>cu\u1ed1i m\u1ed7i KH.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><img decoding=\"async\" src=\"\/amis-san-xuat\/wp-content\/uploads\/2026\/04\/2-5.png\" alt=\"\" \/><\/p>\n<ul style=\"list-style-type: disc; text-align: justify;\">\n<li>Nh\u1ea5n v\u00e0o bi\u1ec3u t\u01b0\u1ee3ng <em>d\u1ea5u ba ch\u1ea5m <img decoding=\"async\" class=\"wp-image-2191\" style=\"width: 22px; display: inline-block;\" src=\"\/amis-san-xuat\/wp-content\/uploads\/2026\/04\/icon-ba-cham.png\" alt=\"\" height=\"22\" \/> <\/em>cu\u1ed1i m\u1ed7i Kh\u00e1ch h\u00e0ng \u0111\u1ec3 s\u1eed d\u1ee5ng c\u00e1c ti\u1ec7n \u00edch nh\u01b0: <em><strong>Nh\u00e2n b\u1ea3n<\/strong><\/em> \u0111\u1ec3 nh\u00e2n b\u1ea3n nhanh th\u00f4ng tin KH; Ch\u1ecdn <em><strong>Ng\u1eebng s\u1eed d\u1ee5ng\/X\u00f3a<\/strong><\/em> \u0111\u1ed1i v\u1edbi KH kh\u00f4ng c\u00f2n s\u1eed d\u1ee5ng ho\u1eb7c t\u1ea1o nh\u1ea7m.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><img decoding=\"async\" src=\"\/amis-san-xuat\/wp-content\/uploads\/2026\/04\/3-1.png\" alt=\"\" \/><\/p>\n<ul style=\"list-style-type: disc; text-align: justify;\">\n<li><strong><em>Thi\u1ebft l\u1eadp c\u00e1c c\u1ed9t d\u1eef li\u1ec7u hi\u1ec3n th\u1ecb tr\u00ean danh m\u1ee5c KH:<\/em> <\/strong>Nh\u1ea5n bi\u1ec3u t\u01b0\u1ee3ng <em>b\u00e1nh r\u0103ng<\/em><em>\u00a0<img decoding=\"async\" class=\"wp-image-2191\" style=\"width: 32px; display: inline-block;\" src=\"\/amis-san-xuat\/wp-content\/uploads\/2026\/04\/icon-banh-rang.png\" alt=\"\" height=\"22\" \/><\/em>\\ T\u00edch ch\u1ecdn, b\u1ecf t\u00edch c\u00e1c c\u1ed9t th\u00f4ng tin hi\u1ec3n th\u1ecb\/kh\u00f4ng mu\u1ed1n hi\u1ec3n th\u1ecb tr\u00ean danh m\u1ee5c.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><img decoding=\"async\" src=\"\/amis-san-xuat\/wp-content\/uploads\/2026\/04\/4.png\" alt=\"\" \/><\/p>\n<p style=\"text-align: justify;\"><img decoding=\"async\" src=\"\/amis-san-xuat\/wp-content\/uploads\/2026\/04\/5.png\" alt=\"\" width=\"1627\" height=\"913\" \/><\/p>\n<ul style=\"list-style-type: disc; text-align: justify;\">\n<li>Nh\u1ea5n bi\u1ec3u t\u01b0\u1ee3ng <em>xu\u1ea5t file\u00a0<img decoding=\"async\" class=\"wp-image-2191\" style=\"width: 32px; display: inline-block;\" src=\"\/amis-san-xuat\/wp-content\/uploads\/2026\/04\/icon-xuat-khau-sx.png\" alt=\"\" height=\"22\" \/> <\/em>\u0111\u1ec3 <em><strong>xu\u1ea5t kh\u1ea9u<\/strong><\/em> danh m\u1ee5c Kh\u00e1ch h\u00e0ng ra excel.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><img decoding=\"async\" src=\"\/amis-san-xuat\/wp-content\/uploads\/2026\/04\/7.png\" alt=\"\" \/><\/p>\n<ul style=\"list-style-type: disc; text-align: justify;\">\n<li>Nh\u1ea5n bi\u1ec3u t\u01b0\u1ee3ng <em>Load l\u1ea1i<\/em><em>\u00a0<img decoding=\"async\" class=\"wp-image-2191\" style=\"width: 32px; display: inline-block;\" src=\"\/amis-san-xuat\/wp-content\/uploads\/2026\/04\/icon-load-lai.png\" alt=\"\" height=\"22\" \/> <\/em>l\u1ea5y<em><strong> l\u1ea1i danh s\u00e1ch Kh\u00e1ch h\u00e0ng m\u1edbi nh\u1ea5t.<\/strong><\/em><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><img decoding=\"async\" src=\"\/amis-san-xuat\/wp-content\/uploads\/2026\/04\/6.png\" alt=\"\" \/><\/p>\n<p style=\"text-align: justify;\"><\/div><\/div>\n<p style=\"text-align: justify;\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>1. T\u1ed5ng quan B\u00e0i vi\u1ebft h\u01b0\u1edbng d\u1eabn c\u00e1ch khai b\u00e1o v\u00e0 qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng, gi\u00fap doanh nghi\u1ec7p qu\u1ea3n l\u00fd th\u00f4ng tin v\u00e0 theo d\u00f5i kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3 tr\u00ean AMIS S\u1ea3n xu\u1ea5t. N\u1ed9i dung b\u00e0i vi\u1ebft g\u1ed3m: H\u01b0\u1edbng d\u1eabn khai b\u00e1o kh\u00e1ch h\u00e0ng. C\u00e1ch \u0111\u1ed3ng b\u1ed9 v\u00e0 c\u1eadp nh\u1eadt&#8230;<\/p>\n","protected":false},"author":113,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[295],"ht-kb-tag":[],"class_list":["post-17659","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-danh-muc-khac"],"_links":{"self":[{"href":"\/amis-san-xuat\/wp-json\/wp\/v2\/ht-kb\/17659","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/amis-san-xuat\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/amis-san-xuat\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/amis-san-xuat\/wp-json\/wp\/v2\/users\/113"}],"replies":[{"embeddable":true,"href":"\/amis-san-xuat\/wp-json\/wp\/v2\/comments?post=17659"}],"version-history":[{"count":5,"href":"\/amis-san-xuat\/wp-json\/wp\/v2\/ht-kb\/17659\/revisions"}],"predecessor-version":[{"id":23315,"href":"\/amis-san-xuat\/wp-json\/wp\/v2\/ht-kb\/17659\/revisions\/23315"}],"wp:attachment":[{"href":"\/amis-san-xuat\/wp-json\/wp\/v2\/media?parent=17659"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/amis-san-xuat\/wp-json\/wp\/v2\/ht-kb-category?post=17659"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/amis-san-xuat\/wp-json\/wp\/v2\/ht-kb-tag?post=17659"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}