{"id":6207,"date":"2026-09-22T03:36:58","date_gmt":"2026-09-22T03:36:58","guid":{"rendered":"\/agentwork\/?post_type=ht_kb&#038;p=6207"},"modified":"2026-09-22T03:42:00","modified_gmt":"2026-09-22T03:42:00","slug":"khoi-tao-nhan-vien-ai-ho-tro-noi-bo","status":"publish","type":"ht_kb","link":"\/agentwork\/knowledge-base\/khoi-tao-nhan-vien-ai-ho-tro-noi-bo\/","title":{"rendered":"Kh\u1edfi t\u1ea1o nh\u00e2n vi\u00ean AI h\u1ed7 tr\u1ee3 n\u1ed9i b\u1ed9"},"content":{"rendered":"<h3 style=\"text-align: justify;\"><strong>1. T\u1ed5ng quan<\/strong><\/h3>\n<p style=\"text-align: justify;\">B\u00e0i vi\u1ebft h\u01b0\u1edbng d\u1eabn anh\/ch\u1ecb t\u1ea1o Nh\u00e2n vi\u00ean AI h\u1ed7 tr\u1ee3 n\u1ed9i b\u1ed9, t\u1eeb ch\u1ecdn nh\u00f3m s\u1eed d\u1ee5ng, nh\u1eadp th\u00f4ng tin ban \u0111\u1ea7u \u0111\u1ebfn thi\u1ebft l\u1eadp th\u00f4ng tin c\u01a1 b\u1ea3n v\u00e0 ch\u1ec9 d\u1eabn cho Agent.<\/p>\n<p style=\"text-align: justify;\"><strong>\u0110\u1ed1i t\u01b0\u1ee3ng \u00e1p d\u1ee5ng:<\/strong> Admin h\u1ec7 th\u1ed1ng, qu\u1ea3n l\u00fd v\u1eadn h\u00e0nh.<\/p>\n<h3 style=\"text-align: justify;\"><strong>2. H\u01b0\u1edbng d\u1eabn th\u1ef1c hi\u1ec7n<\/strong><\/h3>\n<h4 style=\"text-align: justify;\"><strong>2.1. Ch\u1ecdn nh\u00f3m N\u1ed9i b\u1ed9<\/strong><\/h4>\n<ul style=\"text-align: justify;\">\n<li><strong>B\u01b0\u1edbc 1:<\/strong> T\u1ea1i menu ch\u00ednh, ch\u1ecdn <strong>Nh\u00e2n vi\u00ean AI<\/strong>.<\/li>\n<li><strong>B\u01b0\u1edbc 2:<\/strong> Ch\u1ecdn nh\u00f3m <strong>N\u1ed9i b\u1ed9<\/strong>,\u00a0Nh\u1ea5n <strong>Th\u00eam Agent<\/strong><\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/helpamis.misa.vn\/agentwork\/wp-content\/uploads\/2026\/04\/Tao_agent_noi_bo_01-1-1024x511.png\" \/><\/p>\n<h4 style=\"text-align: justify;\"><strong>2.2. Nh\u1eadp th\u00f4ng tin ban \u0111\u1ea7u<\/strong><\/h4>\n<p style=\"text-align: justify;\">T\u1ea1i c\u1eeda s\u1ed5 <strong>T\u1ea1o Nh\u00e2n vi\u00ean AI h\u1ed7 tr\u1ee3 n\u1ed9i b\u1ed9<\/strong>, anh\/ch\u1ecb nh\u1eadp c\u00e1c th\u00f4ng tin \u0111\u1ec3 nh\u1eadn di\u1ec7n v\u00e0 m\u00f4 t\u1ea3 vai tr\u00f2 c\u1ee7a Agent.<\/p>\n<ul style=\"text-align: justify;\">\n<li><strong>B\u01b0\u1edbc 1:<\/strong> Ch\u1ecdn <strong>H\u00ecnh \u0111\u1ea1i di\u1ec7n<\/strong> cho nh\u00e2n vi\u00ean AI.<\/li>\n<li><strong>B\u01b0\u1edbc 2:<\/strong> Nh\u1eadp <strong>T\u00ean<\/strong> hi\u1ec3n th\u1ecb c\u1ee7a nh\u00e2n vi\u00ean AI.<\/li>\n<li><strong>B\u01b0\u1edbc 3:<\/strong> Nh\u1eadp <strong>Vai tr\u00f2<\/strong> \u0111\u1ec3 m\u00f4 t\u1ea3 nhi\u1ec7m v\u1ee5 ch\u00ednh c\u1ee7a nh\u00e2n vi\u00ean AI, ch\u1eb3ng h\u1ea1n <strong>Tr\u1ee3 l\u00fd AI \u0111\u00e0o t\u1ea1o v\u00e0 v\u1eadn h\u00e0nh<\/strong>.<\/li>\n<li><strong>B\u01b0\u1edbc 4:<\/strong> Nh\u1eadp <strong>M\u00f4 t\u1ea3 chi ti\u1ebft<\/strong> v\u1ec1 ph\u1ea1m vi h\u1ed7 tr\u1ee3 v\u00e0 c\u00e1c c\u00f4ng vi\u1ec7c Agent c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n.<\/li>\n<li><strong>B\u01b0\u1edbc 5:<\/strong> Nh\u1ea5n <strong>L\u01b0u<\/strong>, h\u1ec7 th\u1ed1ng t\u1ea1o nh\u00e2n vi\u00ean AI v\u00e0 chuy\u1ec3n sang giao di\u1ec7n <strong>Thi\u1ebft l\u1eadp th\u00f4ng tin chung<\/strong>.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/helpamis.misa.vn\/agentwork\/wp-content\/uploads\/2026\/04\/Tao_agent_noi_bo_02-1024x477.png\" \/><\/p>\n<h4 style=\"text-align: justify;\"><strong>2.3. Thi\u1ebft l\u1eadp th\u00f4ng tin c\u01a1 b\u1ea3n<\/strong><\/h4>\n<p style=\"text-align: justify;\">T\u1ea1i m\u1ee5c <strong>Th\u00f4ng tin c\u01a1 b\u1ea3n<\/strong>, anh\/ch\u1ecb b\u1ed5 sung th\u00f4ng tin \u0111\u1ec3 Agent x\u00e1c \u0111\u1ecbnh danh t\u00ednh, vai tr\u00f2 v\u00e0 n\u0103ng l\u1ef1c h\u1ed7 tr\u1ee3.<\/p>\n<ul style=\"text-align: justify;\">\n<li><strong>B\u01b0\u1edbc 1:<\/strong> Ki\u1ec3m tra ho\u1eb7c c\u1eadp nh\u1eadt <strong>H\u00ecnh \u0111\u1ea1i di\u1ec7n<\/strong>, <strong>T\u00ean<\/strong>, <strong>Vai tr\u00f2<\/strong> v\u00e0 <strong>M\u00f4 t\u1ea3 chi ti\u1ebft<\/strong>.<\/li>\n<li><strong>B\u01b0\u1edbc 2:<\/strong> T\u1ea1i tr\u01b0\u1eddng <strong>K\u1ef9 n\u0103ng n\u1ed5i b\u1eadt<\/strong>, nh\u1eadp ho\u1eb7c ch\u1ecdn c\u00e1c k\u1ef9 n\u0103ng ph\u00f9 h\u1ee3p, ch\u1eb3ng h\u1ea1n <strong>Gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc<\/strong> v\u00e0 <strong>Gi\u1ea3i \u0111\u00e1p quy tr\u00ecnh<\/strong>.<\/li>\n<li><strong>B\u01b0\u1edbc 3:<\/strong> Ki\u1ec3m tra l\u1ea1i c\u00e1c th\u00f4ng tin \u0111\u00e3 nh\u1eadp \u0111\u1ec3 b\u1ea3o \u0111\u1ea3m n\u1ed9i dung m\u00f4 t\u1ea3 \u0111\u00fang vai tr\u00f2 v\u00e0 ph\u1ea1m vi h\u1ed7 tr\u1ee3 c\u1ee7a nh\u00e2n vi\u00ean AI.<\/li>\n<\/ul>\n<h4 style=\"text-align: justify;\"><strong>2.4. Thi\u1ebft l\u1eadp Ch\u1ec9 d\u1eabn cho Agent<\/strong><\/h4>\n<p style=\"text-align: justify;\">T\u1ea1i m\u1ee5c <strong>Ch\u1ec9 d\u1eabn cho Agent<\/strong>, nh\u1eadp c\u00e1c y\u00eau c\u1ea7u \u0111\u1ecbnh h\u01b0\u1edbng c\u00e1ch nh\u00e2n vi\u00ean AI x\u1eed l\u00fd v\u00e0 tr\u1ea3 l\u1eddi ng\u01b0\u1eddi d\u00f9ng.<\/p>\n<p style=\"text-align: justify;\">N\u1ed9i dung ch\u1ec9 d\u1eabn n\u00ean bao g\u1ed3m:<\/p>\n<ul style=\"text-align: justify;\">\n<li><strong>Vai tr\u00f2 v\u00e0 nhi\u1ec7m v\u1ee5:<\/strong> N\u00eau r\u00f5 c\u00f4ng vi\u1ec7c Agent \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n.<\/li>\n<li><strong>Ph\u1ea1m vi h\u1ed7 tr\u1ee3:<\/strong> X\u00e1c \u0111\u1ecbnh c\u00e1c n\u1ed9i dung Agent \u0111\u01b0\u1ee3c ph\u00e9p t\u01b0 v\u1ea5n.<\/li>\n<li><strong>Quy t\u1eafc tr\u1ea3 l\u1eddi:<\/strong> Y\u00eau c\u1ea7u Agent s\u1eed d\u1ee5ng th\u00f4ng tin t\u1eeb tri th\u1ee9c \u0111\u01b0\u1ee3c cung c\u1ea5p, kh\u00f4ng t\u1ef1 suy di\u1ec5n ho\u1eb7c b\u1ecba \u0111\u1eb7t.<\/li>\n<li><strong>C\u1ea5u tr\u00fac ph\u1ea3n h\u1ed3i:<\/strong> Quy \u0111\u1ecbnh c\u00e1ch tr\u00ecnh b\u00e0y c\u00e2u tr\u1ea3 l\u1eddi, ch\u1eb3ng h\u1ea1n d\u00f9ng \u0111o\u1ea1n v\u0103n, g\u1ea1ch \u0111\u1ea7u d\u00f2ng ho\u1eb7c c\u00e1c b\u01b0\u1edbc h\u01b0\u1edbng d\u1eabn.<\/li>\n<li><strong>X\u1eed l\u00fd c\u00e2u h\u1ecfi ngo\u00e0i ph\u1ea1m vi:<\/strong> H\u01b0\u1edbng d\u1eabn Agent th\u00f4ng b\u00e1o gi\u1edbi h\u1ea1n h\u1ed7 tr\u1ee3 v\u00e0 h\u01b0\u1edbng d\u1eabn ng\u01b0\u1eddi d\u00f9ng li\u00ean h\u1ec7 b\u1ed9 ph\u1eadn ph\u1ee5 tr\u00e1ch.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone wp-image-6211 size-large\" src=\"\/agentwork\/wp-content\/uploads\/2026\/09\/Tao_agent_noi_bo_04-1024x597.png\" alt=\"\" width=\"1024\" height=\"597\" srcset=\"\/agentwork\/wp-content\/uploads\/2026\/09\/Tao_agent_noi_bo_04-1024x597.png 1024w, \/agentwork\/wp-content\/uploads\/2026\/09\/Tao_agent_noi_bo_04-300x175.png 300w, \/agentwork\/wp-content\/uploads\/2026\/09\/Tao_agent_noi_bo_04-768x448.png 768w, \/agentwork\/wp-content\/uploads\/2026\/09\/Tao_agent_noi_bo_04-50x29.png 50w, \/agentwork\/wp-content\/uploads\/2026\/09\/Tao_agent_noi_bo_04-60x35.png 60w, \/agentwork\/wp-content\/uploads\/2026\/09\/Tao_agent_noi_bo_04-100x58.png 100w, \/agentwork\/wp-content\/uploads\/2026\/09\/Tao_agent_noi_bo_04.png 1505w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h4 style=\"text-align: justify;\"><strong>2.5. Thi\u1ebft l\u1eadp nguy\u00ean t\u1eafc giao ti\u1ebfp<\/strong><\/h4>\n<p style=\"text-align: justify;\">T\u1ea1i m\u1ee5c <strong>Nguy\u00ean t\u1eafc giao ti\u1ebfp<\/strong>, anh\/ch\u1ecb thi\u1ebft l\u1eadp c\u00e1ch Agent x\u01b0ng h\u00f4 v\u00e0 ph\u1ea3n h\u1ed3i trong h\u1ed9i tho\u1ea1i.<\/p>\n<ul style=\"text-align: justify;\">\n<li><strong>B\u01b0\u1edbc 1:<\/strong> Quy \u0111\u1ecbnh c\u00e1ch x\u01b0ng h\u00f4, ch\u1eb3ng h\u1ea1n Agent x\u01b0ng <strong>em<\/strong> v\u00e0 g\u1ecdi ng\u01b0\u1eddi d\u00f9ng l\u00e0 <strong>anh\/ch\u1ecb<\/strong>.<\/li>\n<li><strong>B\u01b0\u1edbc 2:<\/strong> Thi\u1ebft l\u1eadp ng\u00f4n ng\u1eef v\u00e0 gi\u1ecdng v\u0103n, ch\u1eb3ng h\u1ea1n <strong>trong s\u00e1ng, l\u1ecbch s\u1ef1, chuy\u00ean nghi\u1ec7p v\u00e0 d\u1ec5 hi\u1ec3u<\/strong>.<\/li>\n<li><strong>B\u01b0\u1edbc 3:<\/strong> Quy \u0111\u1ecbnh c\u00e2u tr\u1ea3 l\u1eddi c\u1ea7n r\u00f5 r\u00e0ng, s\u00fac t\u00edch v\u00e0 t\u1eadp trung v\u00e0o c\u00e2u h\u1ecfi.<\/li>\n<li><strong>B\u01b0\u1edbc 4:<\/strong> Y\u00eau c\u1ea7u Agent h\u1ea1n ch\u1ebf s\u1eed d\u1ee5ng c\u00e1ch n\u00f3i th\u00e2n m\u1eadt qu\u00e1 m\u1ee9c ho\u1eb7c t\u1eeb ng\u1eef thi\u1ebfu trang tr\u1ecdng.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone wp-image-6213 size-large\" src=\"\/agentwork\/wp-content\/uploads\/2026\/09\/Tao_agent_noi_bo_15-1024x597.png\" alt=\"\" width=\"1024\" height=\"597\" srcset=\"\/agentwork\/wp-content\/uploads\/2026\/09\/Tao_agent_noi_bo_15-1024x597.png 1024w, \/agentwork\/wp-content\/uploads\/2026\/09\/Tao_agent_noi_bo_15-300x175.png 300w, \/agentwork\/wp-content\/uploads\/2026\/09\/Tao_agent_noi_bo_15-768x448.png 768w, \/agentwork\/wp-content\/uploads\/2026\/09\/Tao_agent_noi_bo_15-50x29.png 50w, \/agentwork\/wp-content\/uploads\/2026\/09\/Tao_agent_noi_bo_15-60x35.png 60w, \/agentwork\/wp-content\/uploads\/2026\/09\/Tao_agent_noi_bo_15-100x58.png 100w, \/agentwork\/wp-content\/uploads\/2026\/09\/Tao_agent_noi_bo_15.png 1505w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<ul style=\"text-align: justify;\">\n<li>Nh\u1ea5n <strong>Ti\u1ebfp t\u1ee5c<\/strong>, h\u1ec7 th\u1ed1ng chuy\u1ec3n sang b\u01b0\u1edbc <strong>Thi\u1ebft l\u1eadp tri th\u1ee9c<\/strong> \u0111\u1ec3 anh\/ch\u1ecb b\u1ed5 sung t\u00e0i li\u1ec7u cho Agent.<\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\"><strong>3. L\u01b0u \u00fd<\/strong><\/h3>\n<ul>\n<li style=\"text-align: justify;\">Ch\u1ecdn \u0111\u00fang nh\u00f3m <strong>N\u1ed9i b\u1ed9<\/strong> \u0111\u1ec3 t\u1ea1o Agent ph\u1ee5c v\u1ee5 nh\u00e2n vi\u00ean trong \u0111\u01a1n v\u1ecb.<\/li>\n<li style=\"text-align: justify;\">Nh\u1eadp \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin ban \u0111\u1ea7u tr\u01b0\u1edbc khi nh\u1ea5n <strong>L\u01b0u<\/strong>.<\/li>\n<li style=\"text-align: justify;\">N\u1ed9i dung <strong>Ch\u1ec9 d\u1eabn cho Agent<\/strong> c\u1ea7n th\u1ed1ng nh\u1ea5t v\u1edbi vai tr\u00f2, k\u1ef9 n\u0103ng n\u1ed5i b\u1eadt v\u00e0 ph\u1ea1m vi h\u1ed7 tr\u1ee3.<\/li>\n<li style=\"text-align: justify;\">C\u1ea7n thi\u1ebft l\u1eadp tri th\u1ee9c cho Agent \u1edf b\u01b0\u1edbc ti\u1ebfp theo \u0111\u1ec3 Agent c\u00f3 c\u01a1 s\u1edf tr\u1ea3 l\u1eddi ch\u00ednh x\u00e1c.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>1. T\u1ed5ng quan B\u00e0i vi\u1ebft h\u01b0\u1edbng d\u1eabn anh\/ch\u1ecb t\u1ea1o Nh\u00e2n vi\u00ean AI h\u1ed7 tr\u1ee3 n\u1ed9i b\u1ed9, t\u1eeb ch\u1ecdn nh\u00f3m s\u1eed d\u1ee5ng, nh\u1eadp th\u00f4ng tin ban \u0111\u1ea7u \u0111\u1ebfn thi\u1ebft l\u1eadp th\u00f4ng tin c\u01a1 b\u1ea3n v\u00e0 ch\u1ec9 d\u1eabn cho Agent. \u0110\u1ed1i t\u01b0\u1ee3ng \u00e1p d\u1ee5ng: Admin h\u1ec7 th\u1ed1ng, qu\u1ea3n l\u00fd v\u1eadn h\u00e0nh. 2&#8230;.<\/p>\n","protected":false},"author":17,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"ht-kb-category":[65],"ht-kb-tag":[],"class_list":["post-6207","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-tao-nhan-vien-ai-phuc-vu-noi-bo"],"acf":[],"_links":{"self":[{"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb\/6207","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/agentwork\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/agentwork\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"\/agentwork\/wp-json\/wp\/v2\/comments?post=6207"}],"version-history":[{"count":3,"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb\/6207\/revisions"}],"predecessor-version":[{"id":6225,"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb\/6207\/revisions\/6225"}],"wp:attachment":[{"href":"\/agentwork\/wp-json\/wp\/v2\/media?parent=6207"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb-category?post=6207"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb-tag?post=6207"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}