{"id":5539,"date":"2026-09-09T01:55:36","date_gmt":"2026-09-09T01:55:36","guid":{"rendered":"\/agentwork\/?post_type=ht_kb&p=5539"},"modified":"2026-09-09T04:21:04","modified_gmt":"2026-09-09T04:21:04","slug":"robot-nhan-dien-khuon-mat-de-chao-hoi-va-phan-hoi-theo-doi-tuong","status":"publish","type":"ht_kb","link":"\/agentwork\/knowledge-base\/robot-nhan-dien-khuon-mat-de-chao-hoi-va-phan-hoi-theo-doi-tuong\/","title":{"rendered":"Robot nh\u1eadn di\u1ec7n khu\u00f4n m\u1eb7t \u0111\u1ec3 ch\u00e0o h\u1ecfi theo \u0111\u1ed1i t\u01b0\u1ee3ng"},"content":{"rendered":"

1. T\u1ed5ng quan<\/h3>\n

T\u00ednh n\u0103ng cho ph\u00e9p Robot s\u1eed d\u1ee5ng c\u00f4ng ngh\u1ec7 nh\u1eadn di\u1ec7n khu\u00f4n m\u1eb7t \u0111\u1ec3 nh\u1eadn bi\u1ebft danh t\u00ednh kh\u00e1ch h\u00e0ng, t\u1eeb \u0111\u00f3 t\u1ef1 \u0111\u1ed9ng th\u1ef1c hi\u1ec7n c\u00e1c h\u00e0nh \u0111\u1ed9ng ch\u00e0o h\u1ecfi v\u00e0 ph\u1ea3n h\u1ed3i th\u00f4ng tin ph\u00f9 h\u1ee3p v\u1edbi t\u1eebng \u0111\u1ed1i t\u01b0\u1ee3ng c\u1ee5 th\u1ec3 (nh\u01b0 kh\u00e1ch VIP, kh\u00e1ch v\u00e3ng lai, c\u00e1n b\u1ed9 nh\u00e2n vi\u00ean).<\/p>\n

Vi\u1ec7c \u00e1p d\u1ee5ng t\u00ednh n\u0103ng n\u00e0y gi\u00fap n\u00e2ng cao tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 c\u00e1n b\u1ed9 nh\u00e2n vi\u00ean, t\u1ea1o s\u1ef1 chuy\u00ean nghi\u1ec7p v\u00e0 c\u00e1 nh\u00e2n h\u00f3a trong qu\u00e1 tr\u00ecnh t\u01b0\u01a1ng t\u00e1c v\u1edbi Robot.<\/p>\n

\u0110\u1ed1i t\u01b0\u1ee3ng \u00e1p d\u1ee5ng:<\/strong> \u0110\u01a1n v\u1ecb v\u1eadn h\u00e0nh Robot.<\/p>\n

2. H\u01b0\u1edbng d\u1eabn th\u1ef1c hi\u1ec7n<\/h3>\n

2.1. Thi\u1ebft l\u1eadp k\u1ecbch b\u1ea3n ch\u00e0o h\u1ecfi nh\u00f3m kh\u00e1ch h\u00e0ng VIP ch\u01b0a c\u00f3 d\u1eef li\u1ec7u (nh\u01b0 nh\u00f3m L\u00e3nh \u0111\u1ea1o & Qu\u1ea3n l\u00fd c\u1ea5p cao\/Nh\u00f3m Doanh nghi\u1ec7p & Nh\u00e0 \u0111\u1ea7u t\u01b0…)<\/h4>\n

B\u01b0\u1edbc 1:<\/strong>\u00a0T\u1ea1i m\u00e0n h\u00ecnh\u00a0Thi\u1ebft l\u1eadp l\u1eddi ch\u00e0o Robot<\/strong>, anh\/ch\u1ecb g\u1ea1t c\u00f4ng t\u1eafc\u00a0L\u1eddi ch\u00e0o c\u00e1 nh\u00e2n h\u00f3a<\/strong>\u00a0sang tr\u1ea1ng th\u00e1i\u00a0B\u1eacT (ON)<\/strong>.
\n\u2192<\/span><\/span><\/span><\/span>\u00a0H\u1ec7 th\u1ed1ng s\u1ebd hi\u1ec3n th\u1ecb danh s\u00e1ch c\u00e1c nh\u00f3m \u0111\u1ed1i t\u01b0\u1ee3ng \u0111\u00e3 \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp tr\u01b0\u1edbc \u0111\u00f3.<\/p>\n

B\u01b0\u1edbc 2:<\/strong>\u00a0\u0110\u1ec3 b\u1eaft \u0111\u1ea7u t\u1ea1o nh\u00f3m m\u1edbi, anh\/ch\u1ecb nh\u1ea5n v\u00e0o n\u00fat\u00a0Th\u00eam nh\u00f3m<\/strong>.
\n\u2192<\/span><\/span><\/span><\/span>\u00a0H\u1ec7 th\u1ed1ng hi\u1ec3n th\u1ecb c\u1eeda s\u1ed5 \u0111\u1ec3 anh\/ch\u1ecb thi\u1ebft l\u1eadp th\u00f4ng tin cho nh\u00f3m \u0111\u1ed1i t\u01b0\u1ee3ng m\u1edbi.<\/p>\n

\"\"<\/p>\n

B\u01b0\u1edbc 3:<\/strong>\u00a0T\u1ea1i tr\u01b0\u1eddng\u00a0T\u00ean nh\u00f3m<\/strong>, nh\u1eadp t\u00ean nh\u00f3m.<\/p>\n

B\u01b0\u1edbc 4:<\/strong>\u00a0T\u1ea1i tr\u01b0\u1eddng\u00a0M\u1eabu l\u1eddi ch\u00e0o<\/strong>, nh\u1eadp n\u1ed9i dung Robot s\u1ebd s\u1eed d\u1ee5ng khi ch\u00e0o kh\u00e1ch thu\u1ed9c nh\u00f3m \u0111\u00f3.<\/p>\n

Anh\/ch\u1ecb c\u00f3 th\u1ec3 ch\u1ecdn c\u00e1c bi\u1ebfn c\u00f3 s\u1eb5n \u0111\u1ec3 c\u00e1 nh\u00e2n h\u00f3a l\u1eddi ch\u00e0o:<\/p>\n

    \n
  • {ho_ten}:<\/strong>\u00a0H\u1ecd t\u00ean kh\u00e1ch h\u00e0ng.<\/li>\n
  • {ten}:<\/strong>\u00a0T\u00ean kh\u00e1ch h\u00e0ng.<\/li>\n
  • {xung_ho}:<\/strong>\u00a0C\u00e1ch x\u01b0ng h\u00f4.<\/li>\n
  • {vi_tri_cong_viec}:<\/strong>\u00a0V\u1ecb tr\u00ed c\u00f4ng vi\u1ec7c.<\/li>\n
  • {don_vi_cong_tac}:<\/strong>\u00a0\u0110\u01a1n v\u1ecb c\u00f4ng t\u00e1c.<\/li>\n<\/ul>\n

    \"\"<\/p>\n

    B\u01b0\u1edbc 5:<\/strong>\u00a0T\u1ea1i ph\u1ea7n\u00a0Th\u00e0nh vi\u00ean<\/strong>, nh\u1ea5n\u00a0Th\u00eam m\u1edbi<\/strong>\u00a0v\u00e0 ch\u1ecdn\u00a0Th\u00eam kh\u00e1ch<\/strong>.
    \n\u2192 H\u1ec7 th\u1ed1ng hi\u1ec3n th\u1ecb m\u00e0n h\u00ecnh nh\u1eadp th\u00f4ng tin kh\u00e1ch h\u00e0ng.<\/p>\n

    B\u01b0\u1edbc 6:<\/strong>\u00a0Nh\u1eadp th\u00f4ng tin kh\u00e1ch h\u00e0ng VIP, g\u1ed3m:<\/p>\n

      \n
    • \u1ea2nh:<\/strong>\u00a0T\u1ea3i \u1ea3nh nh\u1eadn di\u1ec7n c\u1ee7a kh\u00e1ch h\u00e0ng.<\/li>\n
    • H\u1ecd v\u00e0 t\u00ean \u0111\u1ec7m.<\/strong><\/li>\n
    • T\u00ean.<\/strong><\/li>\n
    • Gi\u1edbi t\u00ednh.<\/strong><\/li>\n
    • \u0110\u01a1n v\u1ecb c\u00f4ng t\u00e1c<\/strong>, n\u1ebfu c\u00f3.<\/li>\n
    • V\u1ecb tr\u00ed c\u00f4ng vi\u1ec7c<\/strong>, n\u1ebfu c\u00f3.<\/li>\n<\/ul>\n

      \"\"<\/p>\n

      B\u01b0\u1edbc 7:<\/strong>\u00a0Nh\u1ea5n\u00a0L\u01b0u<\/strong>\u00a0\u0111\u1ec3 th\u00eam kh\u00e1ch h\u00e0ng v\u00e0o nh\u00f3m VIP.
      \n\u2192 Kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb trong danh s\u00e1ch th\u00e0nh vi\u00ean c\u1ee7a nh\u00f3m.<\/p>\n

      B\u01b0\u1edbc 8:<\/strong> Nh\u1ea5n Th\u00eam m\u1edbi<\/strong>, ch\u1ecdn Th\u00eam kh\u00e1ch<\/strong> \u0111\u1ec3 th\u00eam c\u00e1c kh\u00e1ch h\u00e0ng VIP kh\u00e1c v\u00e0o c\u00f9ng nh\u00f3m.<\/p>\n

      \"\"<\/p>\n

      B\u01b0\u1edbc 9:<\/strong>\u00a0Ki\u1ec3m tra l\u1ea1i t\u00ean nh\u00f3m, s\u1ed1 l\u01b0\u1ee3ng th\u00e0nh vi\u00ean v\u00e0 m\u1eabu l\u1eddi ch\u00e0o, sau \u0111\u00f3 nh\u1ea5n\u00a0L\u01b0u<\/strong>\u00a0\u0111\u1ec3 l\u01b0u thi\u1ebft l\u1eadp l\u1eddi ch\u00e0o cho Robot.<\/p>\n

      \"\"<\/p>\n

      B\u01b0\u1edbc 10:<\/strong> Nh\u00f3m kh\u00e1ch h\u00e0ng VIP \u0111\u01b0\u1ee3c t\u1ea1o v\u00e0 hi\u1ec3n th\u1ecb trong danh s\u00e1ch\u00a0L\u1eddi ch\u00e0o c\u00e1 nh\u00e2n h\u00f3a<\/strong>.<\/p>\n

      \"\"<\/p>\n

      K\u1ebft qu\u1ea3:<\/strong> Khi Robot nh\u1eadn di\u1ec7n khu\u00f4n m\u1eb7t kh\u1edbp v\u1edbi avatar kh\u00e1ch nh\u00f3m VIP, Robot s\u1ebd s\u1eed d\u1ee5ng m\u1eabu l\u1eddi ch\u00e0o \u0111\u00e3 thi\u1ebft l\u1eadp thay cho l\u1eddi ch\u00e0o m\u1eb7c \u0111\u1ecbnh.<\/p>\n

      V\u00ed d\u1ee5: D\u1ea1, em ch\u00e0o ch\u1ee7 t\u1ecbch UBND t\u1ec9nh Nguy\u1ec5n L\u00ea H\u1ea1nh Nguy\u00ean \u0111\u1ebfn v\u1edbi Trung t\u00e2m h\u00e0nh ch\u00ednh c\u00f4ng. Em l\u00e0 Robot l\u1ec5 t\u00e2n, em c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 g\u00ec cho ch\u1ee7 t\u1ecbch UBND t\u1ec9nh kh\u00f4ng \u1ea1?<\/em><\/p>\n

      2.2. Thi\u1ebft l\u1eadp k\u1ecbch b\u1ea3n ch\u00e0o h\u1ecfi c\u00e1n b\u1ed9, chuy\u00ean vi\u00ean n\u1ed9i b\u1ed9 (\u0111\u00e3 c\u00f3 d\u1eef li\u1ec7u)<\/h4>\n

      B\u01b0\u1edbc 1:<\/strong>\u00a0T\u1ea1i giao di\u1ec7n\u00a0Khai b\u00e1o nh\u00f3m \u0111\u1ed1i t\u01b0\u1ee3ng<\/strong>, thi\u1ebft l\u1eadp th\u00f4ng tin cho nh\u00f3m \u0111\u1ed1i t\u01b0\u1ee3ng c\u00e1n b\u1ed9, chuy\u00ean vi\u00ean n\u1ed9i b\u1ed9<\/p>\n

      \"\"<\/p>\n

      B\u01b0\u1edbc 3:<\/strong>\u00a0Th\u00eam danh s\u00e1ch nh\u00e2n vi\u00ean v\u00e0o nh\u00f3m.<\/p>\n

        \n
      • T\u1ea1i ph\u1ea7n\u00a0Th\u00e0nh vi\u00ean<\/strong>, nh\u1ea5n n\u00fat\u00a0Ch\u1ecdn nh\u00e2n vi\u00ean<\/strong>.
        \n\u2192<\/span><\/span><\/span><\/span>\u00a0H\u1ec7 th\u1ed1ng hi\u1ec3n th\u1ecb c\u1eeda s\u1ed5\u00a0Danh s\u00e1ch nh\u00e2n vi\u00ean<\/strong>.<\/li>\n
      • T\u1ea1i \u0111\u00e2y, anh\/ch\u1ecb c\u00f3 th\u1ec3 t\u00ecm ki\u1ebfm t\u00ean nh\u00e2n vi\u00ean, sau \u0111\u00f3 nh\u1ea5n t\u00edch ch\u1ecdn v\u00e0o \u00f4 vu\u00f4ng tr\u01b0\u1edbc t\u00ean ng\u01b0\u1eddi c\u1ea7n th\u00eam.<\/li>\n<\/ul>\n

        \"\"<\/p>\n

          \n
        • Sau khi ch\u1ecdn xong, nh\u1ea5n n\u00fat\u00a0L\u01b0u<\/strong>\u00a0t\u1ea1i c\u1eeda s\u1ed5 danh s\u00e1ch.
          \n\u2192<\/span><\/span><\/span><\/span>\u00a0H\u1ec7 th\u1ed1ng hi\u1ec3n th\u1ecb th\u00f4ng b\u00e1o\u00a0K\u1ebft qu\u1ea3 th\u00eam nh\u00e2n vi\u00ean<\/strong><\/li>\n<\/ul>\n

          \"\"<\/p>\n

            \n
          • N\u1ebfu th\u00eam nh\u00e2n vi\u00ean th\u1ea5t b\u1ea1i h\u1ec7 th\u1ed1ng s\u1ebd th\u00f4ng b\u00e1o l\u00fd do<\/li>\n<\/ul>\n

            \"\"<\/p>\n

            B\u01b0\u1edbc 4:<\/strong>\u00a0Ho\u00e0n t\u1ea5t thi\u1ebft l\u1eadp nh\u00f3m.<\/p>\n

              \n
            • Ki\u1ec3m tra l\u1ea1i danh s\u00e1ch th\u00e0nh vi\u00ean \u0111\u00e3 hi\u1ec3n th\u1ecb \u0111\u00fang trong c\u1eeda s\u1ed5\u00a0Nh\u00f3m \u0111\u1ed1i t\u01b0\u1ee3ng<\/strong>.<\/li>\n
            • Nh\u1ea5n n\u00fat\u00a0L\u01b0u<\/strong>\u00a0\u0111\u1ec3 ghi nh\u1eadn nh\u00f3m m\u1edbi.<\/li>\n<\/ul>\n

              \"\"<\/p>\n

              B\u01b0\u1edbc 5<\/strong>: Nh\u00f3m kh\u00e1ch h\u00e0ng VIP \u0111\u01b0\u1ee3c t\u1ea1o v\u00e0 hi\u1ec3n th\u1ecb trong danh s\u00e1ch L\u1eddi ch\u00e0o c\u00e1 nh\u00e2n h\u00f3a<\/strong>.<\/p>\n

              \"\"<\/p>\n

              K\u1ebft qu\u1ea3:<\/strong>\u00a0Khi Robot nh\u1eadn di\u1ec7n \u0111\u01b0\u1ee3c khu\u00f4n m\u1eb7t c\u1ee7a c\u00e1n b\u1ed9, nh\u00e2n vi\u00ean c\u00f3 t\u00ean trong danh s\u00e1ch, Robot s\u1ebd t\u1ef1 \u0111\u1ed9ng th\u1ef1c hi\u1ec7n l\u1eddi ch\u00e0o \u0111\u00e3 \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a.<\/p>\n

              2.3. Kh\u00e1ch v\u00e3ng lai (kh\u00f4ng c\u00f3 d\u1eef li\u1ec7u)<\/h4>\n

              \u0110\u1ed1i v\u1edbi nh\u1eefng ng\u01b0\u1eddi c\u00f3 khu\u00f4n m\u1eb7t l\u1ea1, kh\u00f4ng thu\u1ed9c nh\u00f3m kh\u00e1ch h\u00e0ng VIP hay danh s\u00e1ch nh\u00e2n vi\u00ean n\u1ed9i b\u1ed9 \u0111\u00e3 thi\u1ebft l\u1eadp, Robot s\u1ebd t\u1ef1 \u0111\u1ed9ng s\u1eed d\u1ee5ng L\u1eddi ch\u00e0o m\u1eb7c \u0111\u1ecbnh<\/strong>\u00a0m\u00e0 anh\/ch\u1ecb \u0111\u00e3 c\u1ea5u h\u00ecnh t\u1ea1i m\u1ee5c t\u01b0\u01a1ng \u1ee9ng.<\/p>\n

              \"\"<\/p>\n

              3. L\u01b0u \u00fd<\/h3>\n
                \n
              • Ch\u1ea5t l\u01b0\u1ee3ng h\u00ecnh \u1ea3nh:<\/strong>\u00a0\u0110\u1ec3 vi\u1ec7c nh\u1eadn di\u1ec7n khu\u00f4n m\u1eb7t \u0111\u1ea1t \u0111\u1ed9 ch\u00ednh x\u00e1c cao nh\u1ea5t, h\u00ecnh \u1ea3nh \u0111\u1ea7u v\u00e0o c\u1ea7n r\u00f5 n\u00e9t, kh\u00f4ng b\u1ecb che khu\u1ea5t v\u00e0 \u0111\u1ea3m b\u1ea3o \u0111i\u1ec1u ki\u1ec7n \u00e1nh s\u00e1ng ph\u00f9 h\u1ee3p.<\/li>\n
              • Quy\u1ec1n ri\u00eang t\u01b0:<\/strong>\u00a0Vi\u1ec7c thu th\u1eadp v\u00e0 s\u1eed d\u1ee5ng d\u1eef li\u1ec7u khu\u00f4n m\u1eb7t ph\u1ea3i tu\u00e2n th\u1ee7 c\u00e1c quy \u0111\u1ecbnh v\u1ec1 b\u1ea3o m\u1eadt th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 ph\u00e1p lu\u1eadt hi\u1ec7n h\u00e0nh.<\/li>\n
              • Ki\u1ec3m tra \u0111\u1ecbnh k\u1ef3:<\/strong>\u00a0Anh\/ch\u1ecb n\u00ean th\u01b0\u1eddng xuy\u00ean ki\u1ec3m tra v\u00e0 c\u1eadp nh\u1eadt danh s\u00e1ch kh\u00e1ch h\u00e0ng \u0111\u1ec3 tr\u00e1nh t\u00ecnh tr\u1ea1ng Robot ch\u00e0o h\u1ecfi sai \u0111\u1ed1i t\u01b0\u1ee3ng do d\u1eef li\u1ec7u c\u0169.<\/li>\n
              • M\u00f4i tr\u01b0\u1eddng v\u1eadn h\u00e0nh:<\/strong>\u00a0\u0110\u1ea3m b\u1ea3o camera nh\u1eadn di\u1ec7n c\u1ee7a Robot \u0111\u01b0\u1ee3c \u0111\u1eb7t \u1edf v\u1ecb tr\u00ed t\u1ed1i \u01b0u, kh\u00f4ng b\u1ecb v\u1eadt c\u1ea3n che khu\u1ea5t t\u1ea7m nh\u00ecn.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

                1. T\u1ed5ng quan T\u00ednh n\u0103ng cho ph\u00e9p Robot s\u1eed d\u1ee5ng c\u00f4ng ngh\u1ec7 nh\u1eadn di\u1ec7n khu\u00f4n m\u1eb7t \u0111\u1ec3 nh\u1eadn bi\u1ebft danh t\u00ednh kh\u00e1ch h\u00e0ng, t\u1eeb \u0111\u00f3 t\u1ef1 \u0111\u1ed9ng th\u1ef1c hi\u1ec7n c\u00e1c h\u00e0nh \u0111\u1ed9ng ch\u00e0o h\u1ecfi v\u00e0 ph\u1ea3n h\u1ed3i th\u00f4ng tin ph\u00f9 h\u1ee3p v\u1edbi t\u1eebng \u0111\u1ed1i t\u01b0\u1ee3ng c\u1ee5 th\u1ec3 (nh\u01b0 kh\u00e1ch VIP,…<\/p>\n","protected":false},"author":17,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"ht-kb-category":[101],"ht-kb-tag":[],"class_list":["post-5539","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-robot"],"acf":[],"_links":{"self":[{"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb\/5539","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/agentwork\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/agentwork\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"\/agentwork\/wp-json\/wp\/v2\/comments?post=5539"}],"version-history":[{"count":4,"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb\/5539\/revisions"}],"predecessor-version":[{"id":5593,"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb\/5539\/revisions\/5593"}],"wp:attachment":[{"href":"\/agentwork\/wp-json\/wp\/v2\/media?parent=5539"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb-category?post=5539"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb-tag?post=5539"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}