{"id":4991,"date":"2026-07-22T02:15:12","date_gmt":"2026-07-22T02:15:12","guid":{"rendered":"\/agentwork\/?post_type=ht_kb&#038;p=4991"},"modified":"2026-07-22T03:01:55","modified_gmt":"2026-07-22T03:01:55","slug":"bao-cao-tinh-hinh-hoat-dong-cua-agent-phuc-vu-khach-hang-linh-vuc-hanh-chinh-cong-truong-hoc-benh-vien-tuyen-dung-cskh","status":"publish","type":"ht_kb","link":"\/agentwork\/knowledge-base\/bao-cao-tinh-hinh-hoat-dong-cua-agent-phuc-vu-khach-hang-linh-vuc-hanh-chinh-cong-truong-hoc-benh-vien-tuyen-dung-cskh\/","title":{"rendered":"B\u00e1o c\u00e1o t\u00ecnh h\u00ecnh ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Agent ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng (l\u0129nh v\u1ef1c H\u00e0nh ch\u00ednh c\u00f4ng, Tr\u01b0\u1eddng h\u1ecdc, B\u1ec7nh vi\u1ec7n, Tuy\u1ec3n d\u1ee5ng, CSKH&#8230;)"},"content":{"rendered":"<h3 style=\"text-align: justify;\"><strong>1. T\u1ed5ng quan<\/strong><\/h3>\n<p style=\"text-align: justify;\">B\u00e0i vi\u1ebft n\u00e0y h\u01b0\u1edbng d\u1eabn anh\/ch\u1ecb c\u00e1ch theo d\u00f5i v\u00e0 ph\u00e2n t\u00edch c\u00e1c ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t ho\u1ea1t \u0111\u1ed9ng c\u1ee7a nh\u00e2n vi\u00ean AI (Agent) ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng. Vi\u1ec7c xem b\u00e1o c\u00e1o gi\u00fap anh\/ch\u1ecb \u0111\u00e1nh gi\u00e1 \u0111\u01b0\u1ee3c m\u1ee9c \u0111\u1ed9 t\u01b0\u01a1ng t\u00e1c c\u1ee7a kh\u00e1ch h\u00e0ng, hi\u1ec7u qu\u1ea3 c\u00e1c k\u00eanh ph\u00e1t h\u00e0nh v\u00e0 xu h\u01b0\u1edbng s\u1eed d\u1ee5ng theo th\u1eddi gian, t\u1eeb \u0111\u00f3 c\u00f3 nh\u1eefng \u0111i\u1ec1u ch\u1ec9nh k\u1ecbp th\u1eddi trong chi\u1ebfn l\u01b0\u1ee3c ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng.<\/p>\n<p style=\"text-align: justify;\"><strong>N\u1ed9i dung g\u1ed3m:<\/strong><\/p>\n<ul style=\"text-align: justify;\">\n<li>Xem c\u00e1c ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t t\u1ed5ng qu\u00e1t (KPI Cards).<\/li>\n<li>So s\u00e1nh hi\u1ec7u qu\u1ea3 gi\u1eefa c\u00e1c k\u00eanh ph\u00e1t h\u00e0nh.<\/li>\n<li>Theo d\u00f5i xu h\u01b0\u1edbng s\u1eed d\u1ee5ng theo th\u1eddi gian.<\/li>\n<li>Xem k\u1ebft qu\u1ea3 \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng ph\u1ea3n h\u1ed3i c\u1ee7a Agent.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><strong>\u0110\u1ed1i t\u01b0\u1ee3ng \u00e1p d\u1ee5ng:<\/strong>\u00a0Qu\u1ea3n tr\u1ecb vi\u00ean, Qu\u1ea3n l\u00fd v\u1eadn h\u00e0nh, B\u1ed9 ph\u1eadn ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng.<\/p>\n<h3 style=\"text-align: justify;\"><strong>2. H\u01b0\u1edbng d\u1eabn th\u1ef1c hi\u1ec7n<\/strong><\/h3>\n<h4 style=\"text-align: justify;\"><strong>2.1. Xem c\u00e1c ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t t\u1ed5ng qu\u00e1t<\/strong><\/h4>\n<p style=\"text-align: justify;\">T\u1ea1i tab\u00a0<strong>T\u1ed5ng quan<\/strong>, anh\/ch\u1ecb c\u00f3 th\u1ec3 n\u1eafm b\u1eaft nhanh c\u00e1c th\u00f4ng s\u1ed1 quan tr\u1ecdng th\u00f4ng qua c\u00e1c th\u1ebb ch\u1ec9 s\u1ed1:<\/p>\n<ul style=\"text-align: justify;\">\n<li><strong>H\u1ed9i tho\u1ea1i:<\/strong>\u00a0Hi\u1ec3n th\u1ecb t\u1ed5ng s\u1ed1 cu\u1ed9c h\u1ed9i tho\u1ea1i \u0111\u00e3 di\u1ec5n ra. H\u1ec7 th\u1ed1ng s\u1ebd hi\u1ec3n th\u1ecb k\u00e8m t\u1ef7 l\u1ec7 t\u0103ng\/gi\u1ea3m so v\u1edbi k\u1ef3 tr\u01b0\u1edbc \u0111\u1ec3 anh\/ch\u1ecb so s\u00e1nh hi\u1ec7u qu\u1ea3.<\/li>\n<li><strong>Kh\u00e1ch h\u00e0ng b\u00ean ngo\u00e0i:<\/strong>\u00a0Hi\u1ec3n th\u1ecb s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng th\u1ef1c t\u1ebf \u0111\u00e3 t\u01b0\u01a1ng t\u00e1c v\u1edbi Agent.<\/li>\n<li><strong>L\u01b0\u1ee3t s\u1eed d\u1ee5ng:<\/strong>\u00a0T\u1ed5ng s\u1ed1 l\u01b0\u1ee3t t\u01b0\u01a1ng t\u00e1c (bao g\u1ed3m tin nh\u1eafn chat v\u00e0 c\u00e1c l\u1ea7n s\u1eed d\u1ee5ng t\u00ednh n\u0103ng AI).<\/li>\n<li><strong>Chi ph\u00ed v\u1eadn h\u00e0nh:<\/strong>\u00a0Hi\u1ec3n th\u1ecb chi ph\u00ed (Credit) \u0111\u00e3 ti\u00eau t\u1ed1n \u0111\u1ec3 duy tr\u00ec ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Agent trong k\u1ef3.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone wp-image-5005 size-large\" src=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Bao_cao_tinh_hinh_hoat_dong_cua_agent_01-1024x549.jpg\" alt=\"\" width=\"1024\" height=\"549\" srcset=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Bao_cao_tinh_hinh_hoat_dong_cua_agent_01-1024x549.jpg 1024w, \/agentwork\/wp-content\/uploads\/2026\/07\/Bao_cao_tinh_hinh_hoat_dong_cua_agent_01-300x161.jpg 300w, \/agentwork\/wp-content\/uploads\/2026\/07\/Bao_cao_tinh_hinh_hoat_dong_cua_agent_01-768x412.jpg 768w, \/agentwork\/wp-content\/uploads\/2026\/07\/Bao_cao_tinh_hinh_hoat_dong_cua_agent_01-50x27.jpg 50w, \/agentwork\/wp-content\/uploads\/2026\/07\/Bao_cao_tinh_hinh_hoat_dong_cua_agent_01-60x32.jpg 60w, \/agentwork\/wp-content\/uploads\/2026\/07\/Bao_cao_tinh_hinh_hoat_dong_cua_agent_01-100x54.jpg 100w, \/agentwork\/wp-content\/uploads\/2026\/07\/Bao_cao_tinh_hinh_hoat_dong_cua_agent_01.jpg 1373w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h4 style=\"text-align: justify;\"><strong>2.2. So s\u00e1nh hi\u1ec7u qu\u1ea3 gi\u1eefa c\u00e1c k\u00eanh ph\u00e1t h\u00e0nh<\/strong><\/h4>\n<p style=\"text-align: justify;\">\u0110\u1ec3 bi\u1ebft kh\u00e1ch h\u00e0ng \u0111ang ti\u1ebfp c\u1eadn Agent ch\u1ee7 y\u1ebfu qua \u0111\u00e2u, anh\/ch\u1ecb th\u1ef1c hi\u1ec7n:<\/p>\n<ul style=\"text-align: justify;\">\n<li><strong>B\u01b0\u1edbc 1:<\/strong>\u00a0T\u1ea1i tab\u00a0<strong>T\u1ed5ng quan<\/strong>, k\u00e9o xu\u1ed1ng m\u1ee5c\u00a0<strong>So s\u00e1nh ph\u00e1t h\u00e0nh<\/strong>.<\/li>\n<li><strong>B\u01b0\u1edbc 2:<\/strong>\u00a0Quan s\u00e1t b\u1ea3ng d\u1eef li\u1ec7u \u0111\u1ec3 so s\u00e1nh c\u00e1c ch\u1ec9 s\u1ed1 (H\u1ed9i tho\u1ea1i, Ng\u01b0\u1eddi h\u1ecfi, L\u01b0\u1ee3t s\u1eed d\u1ee5ng, Chi ph\u00ed) gi\u1eefa c\u00e1c k\u00eanh:\n<ul>\n<li><strong>Website nh\u00fang:<\/strong>\u00a0T\u01b0\u01a1ng t\u00e1c qua m\u00e3 nh\u00fang tr\u00ean website c\u1ee7a anh\/ch\u1ecb.<\/li>\n<li><strong>Website ri\u00eang:<\/strong>\u00a0T\u01b0\u01a1ng t\u00e1c qua trang web chuy\u00ean bi\u1ec7t c\u1ee7a Agent.<\/li>\n<li><strong>Robot l\u1ec5 t\u00e2n:<\/strong> T\u01b0\u01a1ng t\u00e1c qua Robot l\u1ec5 t\u00e2n ph\u1ee5c v\u1ee5 t\u1ea1i trung t\u00e2m h\u00e0nh ch\u00ednh c\u00f4ng, b\u1ec7nh vi\u1ec7n&#8230;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone wp-image-5007 size-large\" src=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Bao_cao_tinh_hinh_hoat_dong_cua_agent_02-1024x549.jpg\" alt=\"\" width=\"1024\" height=\"549\" srcset=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Bao_cao_tinh_hinh_hoat_dong_cua_agent_02-1024x549.jpg 1024w, \/agentwork\/wp-content\/uploads\/2026\/07\/Bao_cao_tinh_hinh_hoat_dong_cua_agent_02-300x161.jpg 300w, \/agentwork\/wp-content\/uploads\/2026\/07\/Bao_cao_tinh_hinh_hoat_dong_cua_agent_02-768x412.jpg 768w, \/agentwork\/wp-content\/uploads\/2026\/07\/Bao_cao_tinh_hinh_hoat_dong_cua_agent_02-50x27.jpg 50w, \/agentwork\/wp-content\/uploads\/2026\/07\/Bao_cao_tinh_hinh_hoat_dong_cua_agent_02-60x32.jpg 60w, \/agentwork\/wp-content\/uploads\/2026\/07\/Bao_cao_tinh_hinh_hoat_dong_cua_agent_02-100x54.jpg 100w, \/agentwork\/wp-content\/uploads\/2026\/07\/Bao_cao_tinh_hinh_hoat_dong_cua_agent_02.jpg 1373w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h4 style=\"text-align: justify;\"><strong>2.3. Theo d\u00f5i xu h\u01b0\u1edbng theo th\u1eddi gian<\/strong><\/h4>\n<p style=\"text-align: justify;\">Anh\/ch\u1ecb c\u00f3 th\u1ec3 quan s\u00e1t bi\u1ec3u \u0111\u1ed3 \u0111\u1ec3 n\u1eafm b\u1eaft s\u1ef1 bi\u1ebfn \u0111\u1ed9ng c\u1ee7a l\u01b0\u1ee3ng t\u01b0\u01a1ng t\u00e1c:<\/p>\n<ul style=\"text-align: justify;\">\n<li><strong>B\u01b0\u1edbc 1:<\/strong>\u00a0T\u1ea1i tab\u00a0<strong>T\u1ed5ng quan<\/strong>, quan s\u00e1t bi\u1ec3u \u0111\u1ed3\u00a0<strong>Xu h\u01b0\u1edbng theo th\u1eddi gian<\/strong>.<\/li>\n<li><strong>B\u01b0\u1edbc 2:<\/strong>\u00a0Theo d\u00f5i c\u00e1c \u0111\u01b0\u1eddng bi\u1ec3u di\u1ec5n m\u00e0u s\u1eafc kh\u00e1c nhau (t\u01b0\u01a1ng \u1ee9ng v\u1edbi t\u1eebng k\u00eanh ph\u00e1t h\u00e0nh) \u0111\u1ec3 th\u1ea5y \u0111\u01b0\u1ee3c th\u1eddi \u0111i\u1ec3m l\u01b0\u1ee3ng ng\u01b0\u1eddi d\u00f9ng t\u0103ng ho\u1eb7c gi\u1ea3m \u0111\u1ed9t bi\u1ebfn.\n<ul style=\"text-align: justify;\">\n<li><strong>Ch\u1ecdn [H\u1ed9i tho\u1ea1i]:<\/strong>\u00a0Bi\u1ec3u \u0111\u1ed3 s\u1ebd hi\u1ec3n th\u1ecb t\u1ed5ng s\u1ed1 l\u01b0\u1ee3ng c\u00e1c cu\u1ed9c h\u1ed9i tho\u1ea1i di\u1ec5n ra theo th\u1eddi gian. L\u1ef1a ch\u1ecdn n\u00e0y gi\u00fap anh\/ch\u1ecb \u0111\u00e1nh gi\u00e1\u00a0<strong>t\u1ea7n su\u1ea5t ph\u00e1t sinh nhu c\u1ea7u<\/strong>\u00a0c\u1ee7a kh\u00e1ch h\u00e0ng.<\/li>\n<li><strong>Ch\u1ecdn [Ng\u01b0\u1eddi h\u1ecfi]:<\/strong> Bi\u1ec3u \u0111\u1ed3 s\u1ebd hi\u1ec3n th\u1ecb s\u1ed1 l\u01b0\u1ee3ng ng\u01b0\u1eddi d\u00f9ng duy nh\u1ea5t t\u01b0\u01a1ng t\u00e1c trong k\u1ef3. L\u1ef1a ch\u1ecdn n\u00e0y gi\u00fap anh\/ch\u1ecb \u0111\u00e1nh gi\u00e1 <strong>\u0111\u1ed9 ph\u1ee7 v\u00e0 quy m\u00f4 kh\u00e1ch h\u00e0ng th\u1ef1c t\u1ebf<\/strong>\u00a0\u0111ang s\u1eed d\u1ee5ng Agent.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone wp-image-5009 size-large\" src=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Bao_cao_tinh_hinh_hoat_dong_cua_agent_03-1024x549.jpg\" alt=\"\" width=\"1024\" height=\"549\" srcset=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Bao_cao_tinh_hinh_hoat_dong_cua_agent_03-1024x549.jpg 1024w, \/agentwork\/wp-content\/uploads\/2026\/07\/Bao_cao_tinh_hinh_hoat_dong_cua_agent_03-300x161.jpg 300w, \/agentwork\/wp-content\/uploads\/2026\/07\/Bao_cao_tinh_hinh_hoat_dong_cua_agent_03-768x412.jpg 768w, \/agentwork\/wp-content\/uploads\/2026\/07\/Bao_cao_tinh_hinh_hoat_dong_cua_agent_03-50x27.jpg 50w, \/agentwork\/wp-content\/uploads\/2026\/07\/Bao_cao_tinh_hinh_hoat_dong_cua_agent_03-60x32.jpg 60w, \/agentwork\/wp-content\/uploads\/2026\/07\/Bao_cao_tinh_hinh_hoat_dong_cua_agent_03-100x54.jpg 100w, \/agentwork\/wp-content\/uploads\/2026\/07\/Bao_cao_tinh_hinh_hoat_dong_cua_agent_03.jpg 1373w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h4 style=\"text-align: justify;\"><strong>2.4. Xem k\u1ebft qu\u1ea3 \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng Agent<\/strong><\/h4>\n<p style=\"text-align: justify;\">\u0110\u1ec3 bi\u1ebft Agent \u0111ang tr\u1ea3 l\u1eddi \u0111\u00fang hay sai, anh\/ch\u1ecb chuy\u1ec3n sang tab\u00a0<strong>Ch\u1ea5t l\u01b0\u1ee3ng Agent<\/strong>:<\/p>\n<ul style=\"text-align: justify;\">\n<li><strong>B\u01b0\u1edbc 1:<\/strong>\u00a0Nh\u1ea5n v\u00e0o tab\u00a0<strong>Ch\u1ea5t l\u01b0\u1ee3ng Agent<\/strong>\u00a0t\u1ea1i thanh menu ph\u00eda tr\u00ean.<\/li>\n<li><strong>B\u01b0\u1edbc 2:<\/strong>\u00a0Xem b\u1ea3ng\u00a0<strong>K\u1ebft qu\u1ea3 \u0111\u00e1nh gi\u00e1<\/strong>\u00a0\u0111\u1ec3 bi\u1ebft c\u00e1c th\u00f4ng s\u1ed1:\n<ul>\n<li><strong>T\u1ed5ng s\u1ed1:<\/strong>\u00a0S\u1ed1 l\u01b0\u1ee3ng c\u00e2u h\u1ecfi\/t\u00ecnh hu\u1ed1ng \u0111\u00e3 \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1.<\/li>\n<li><strong>C\u1ea7n \u0111\u00e1nh gi\u00e1:<\/strong>\u00a0S\u1ed1 l\u01b0\u1ee3ng c\u00e2u h\u1ecfi \u0111ang ch\u1edd ng\u01b0\u1eddi d\u00f9ng ki\u1ec3m tra.<\/li>\n<li><strong>\u0110\u00e1nh gi\u00e1 \u0110\u00fang:<\/strong>\u00a0T\u1ef7 l\u1ec7 Agent ph\u1ea3n h\u1ed3i ch\u00ednh x\u00e1c.<\/li>\n<li><strong>\u0110\u00e1nh gi\u00e1 Sai:<\/strong>\u00a0T\u1ef7 l\u1ec7 Agent ph\u1ea3n h\u1ed3i ch\u01b0a \u0111\u00fang y\u00eau c\u1ea7u.<\/li>\n<\/ul>\n<\/li>\n<li><strong>B\u01b0\u1edbc 3:<\/strong>\u00a0Theo d\u00f5i c\u00e1c m\u1ee5c\u00a0<strong>Tr\u1ea1ng th\u00e1i x\u1eed l\u00fd<\/strong>\u00a0v\u00e0\u00a0<strong>Tr\u1ea1ng th\u00e1i ch\u01b0a x\u1eed l\u00fd l\u00fd nguy\u00ean nh\u00e2n<\/strong>\u00a0\u0111\u1ec3 bi\u1ebft c\u00e1c tr\u01b0\u1eddng h\u1ee3p c\u1ea7n can thi\u1ec7p ho\u1eb7c \u0111\u00e0o t\u1ea1o l\u1ea1i cho Agent.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone wp-image-5011 size-large\" src=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Bao_cao_tinh_hinh_hoat_dong_cua_agent_04-1024x549.jpg\" alt=\"\" width=\"1024\" height=\"549\" srcset=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Bao_cao_tinh_hinh_hoat_dong_cua_agent_04-1024x549.jpg 1024w, \/agentwork\/wp-content\/uploads\/2026\/07\/Bao_cao_tinh_hinh_hoat_dong_cua_agent_04-300x161.jpg 300w, \/agentwork\/wp-content\/uploads\/2026\/07\/Bao_cao_tinh_hinh_hoat_dong_cua_agent_04-768x412.jpg 768w, \/agentwork\/wp-content\/uploads\/2026\/07\/Bao_cao_tinh_hinh_hoat_dong_cua_agent_04-50x27.jpg 50w, \/agentwork\/wp-content\/uploads\/2026\/07\/Bao_cao_tinh_hinh_hoat_dong_cua_agent_04-60x32.jpg 60w, \/agentwork\/wp-content\/uploads\/2026\/07\/Bao_cao_tinh_hinh_hoat_dong_cua_agent_04-100x54.jpg 100w, \/agentwork\/wp-content\/uploads\/2026\/07\/Bao_cao_tinh_hinh_hoat_dong_cua_agent_04.jpg 1373w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h3 style=\"text-align: justify;\"><strong>3. L\u01b0u \u00fd<\/strong><\/h3>\n<ul>\n<li style=\"text-align: justify;\"><strong>B\u1ed9 l\u1ecdc th\u1eddi gian:<\/strong>\u00a0Anh\/ch\u1ecb c\u1ea7n ch\u00fa \u00fd ch\u1ecdn \u0111\u00fang kho\u1ea3ng th\u1eddi gian (V\u00ed d\u1ee5: N\u0103m nay, Th\u00e1ng n\u00e0y, Qu\u00fd\u2026) \u1edf g\u00f3c tr\u00ean b\u00ean ph\u1ea3i m\u00e0n h\u00ecnh \u0111\u1ec3 c\u00e1c ch\u1ec9 s\u1ed1 v\u00e0 bi\u1ec3u \u0111\u1ed3 hi\u1ec3n th\u1ecb ch\u00ednh x\u00e1c theo nhu c\u1ea7u b\u00e1o c\u00e1o.<\/li>\n<li style=\"text-align: justify;\"><strong>Ph\u00e2n t\u00edch k\u1ebft qu\u1ea3 \u0111\u00e1nh gi\u00e1:<\/strong>\u00a0N\u1ebfu t\u1ef7 l\u1ec7\u00a0<strong>\u0110\u00e1nh gi\u00e1 Sai<\/strong>\u00a0cao, anh\/ch\u1ecb n\u00ean th\u1ef1c hi\u1ec7n ngay vi\u1ec7c\u00a0<strong>\u0110\u00e0o t\u1ea1o nh\u00e2n vi\u00ean AI qua h\u1ed9i tho\u1ea1i<\/strong>\u00a0\u0111\u1ec3 c\u1eadp nh\u1eadt th\u00eam tri th\u1ee9c cho Agent.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>1. T\u1ed5ng quan B\u00e0i vi\u1ebft n\u00e0y h\u01b0\u1edbng d\u1eabn anh\/ch\u1ecb c\u00e1ch theo d\u00f5i v\u00e0 ph\u00e2n t\u00edch c\u00e1c ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t ho\u1ea1t \u0111\u1ed9ng c\u1ee7a nh\u00e2n vi\u00ean AI (Agent) ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng. Vi\u1ec7c xem b\u00e1o c\u00e1o gi\u00fap anh\/ch\u1ecb \u0111\u00e1nh gi\u00e1 \u0111\u01b0\u1ee3c m\u1ee9c \u0111\u1ed9 t\u01b0\u01a1ng t\u00e1c c\u1ee7a kh\u00e1ch h\u00e0ng, hi\u1ec7u qu\u1ea3 c\u00e1c&#8230;<\/p>\n","protected":false},"author":17,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"ht-kb-category":[99],"ht-kb-tag":[],"class_list":["post-4991","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-hanh-chinh-cong-benh-vien-truong-hoc-tuyen-dung"],"acf":[],"_links":{"self":[{"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb\/4991","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/agentwork\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/agentwork\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"\/agentwork\/wp-json\/wp\/v2\/comments?post=4991"}],"version-history":[{"count":3,"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb\/4991\/revisions"}],"predecessor-version":[{"id":5013,"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb\/4991\/revisions\/5013"}],"wp:attachment":[{"href":"\/agentwork\/wp-json\/wp\/v2\/media?parent=4991"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb-category?post=4991"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb-tag?post=4991"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}