{"id":4667,"date":"2026-07-14T02:54:21","date_gmt":"2026-07-14T02:54:21","guid":{"rendered":"\/agentwork\/?post_type=ht_kb&#038;p=4667"},"modified":"2026-10-02T07:45:32","modified_gmt":"2026-10-02T07:45:32","slug":"xem-tien-trinh-xu-ly-khi-chat-voi-nhan-vien-ai-noi-bo","status":"publish","type":"ht_kb","link":"\/agentwork\/knowledge-base\/xem-tien-trinh-xu-ly-khi-chat-voi-nhan-vien-ai-noi-bo\/","title":{"rendered":"Li\u00ean k\u1ebft Agent n\u1ed9i b\u1ed9"},"content":{"rendered":"<h3 style=\"text-align: justify;\"><strong>1. T\u1ed5ng quan<\/strong><\/h3>\n<p style=\"text-align: justify;\">B\u00e0i vi\u1ebft n\u00e0y h\u01b0\u1edbng d\u1eabn anh\/ch\u1ecb c\u00e1ch thi\u1ebft l\u1eadp v\u00e0 theo d\u00f5i ti\u1ebfn tr\u00ecnh x\u1eed l\u00fd (timeline) khi t\u01b0\u01a1ng t\u00e1c v\u1edbi Nh\u00e2n vi\u00ean AI n\u1ed9i b\u1ed9. Gi\u00fap nh\u00e2n vi\u00ean n\u1eafm b\u1eaft qu\u00e1 tr\u00ecnh h\u1ec7 th\u1ed1ng \u0111ang x\u1eed l\u00fd \u0111\u1ebfn b\u01b0\u1edbc n\u00e0o, Agent n\u00e0o \u0111ang tham gia v\u00e0 k\u1ebft qu\u1ea3 \u0111ang \u0111\u01b0\u1ee3c t\u1ed5ng h\u1ee3p ra sao ngay trong h\u1ed9i tho\u1ea1i.<\/p>\n<p style=\"text-align: justify;\"><strong>N\u1ed9i dung g\u1ed3m:<\/strong><\/p>\n<ul style=\"text-align: justify;\">\n<li>C\u00e1ch thi\u1ebft l\u1eadp li\u00ean k\u1ebft gi\u1eefa Agent cha (Agent \u0111i\u1ec1u ph\u1ed1i) v\u00e0 Agent con.<\/li>\n<li>Quy tr\u00ecnh chu\u1ea9n b\u1ecb d\u1eef li\u1ec7u cho c\u00e1c Agent.<\/li>\n<li>C\u00e1c b\u01b0\u1edbc ki\u1ec3m th\u1eed v\u00e0 ph\u00e1t h\u00e0nh lu\u1ed3ng ph\u1ed1i h\u1ee3p.<\/li>\n<li>C\u00e1ch xem timeline ti\u1ebfn tr\u00ecnh th\u1ef1c t\u1ebf khi chat.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><strong>\u0110\u1ed1i t\u01b0\u1ee3ng \u00e1p d\u1ee5ng:<\/strong> Qu\u1ea3n tr\u1ecb vi\u00ean, ng\u01b0\u1eddi thi\u1ebft l\u1eadp v\u00e0 ki\u1ec3m th\u1eed Nh\u00e2n vi\u00ean AI n\u1ed9i b\u1ed9.<\/p>\n<h3 style=\"text-align: justify;\"><strong>2. H\u01b0\u1edbng d\u1eabn th\u1ef1c hi\u1ec7n<\/strong><\/h3>\n<p style=\"text-align: justify;\"><em><strong>L\u01b0u \u00fd tr\u01b0\u1edbc khi thi\u1ebft l\u1eadp: <\/strong><\/em><em>C\u00e1c Agent tham gia lu\u1ed3ng ph\u1ea3i \u0111\u01b0\u1ee3c n\u1ea1p \u0111\u1ea7y \u0111\u1ee7 tri th\u1ee9c. N\u1ebfu Agent con thi\u1ebfu d\u1eef li\u1ec7u, h\u1ec7 th\u1ed1ng c\u00f3 th\u1ec3 b\u00e1o l\u1ed7i ho\u1eb7c kh\u00f4ng hi\u1ec3n th\u1ecb \u0111\u01b0\u1ee3c lu\u1ed3ng ph\u1ed1i h\u1ee3p.<\/em><\/p>\n<h4 style=\"text-align: justify;\"><strong>2.1. Thi\u1ebft l\u1eadp li\u00ean k\u1ebft Agent<\/strong><\/h4>\n<p style=\"text-align: justify;\">\u0110\u1ec3 hi\u1ec3n th\u1ecb \u0111\u01b0\u1ee3c timeline, anh\/ch\u1ecb c\u1ea7n thi\u1ebft l\u1eadp lu\u1ed3ng ph\u1ed1i h\u1ee3p gi\u1eefa Agent \u0111i\u1ec1u ph\u1ed1i v\u00e0 c\u00e1c Agent chuy\u00ean tr\u00e1ch.<\/p>\n<ul style=\"text-align: justify;\">\n<li><strong>B\u01b0\u1edbc 1:<\/strong>\u00a0T\u1ea1i danh s\u00e1ch\u00a0<strong>Nh\u00e2n vi\u00ean AI n\u1ed9i b\u1ed9<\/strong>, ch\u1ecdn Agent \u0111\u00f3ng vai tr\u00f2 \u0111i\u1ec1u ph\u1ed1i (Agent cha).<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><img decoding=\"async\" class=\"alignnone wp-image-4679 size-large\" src=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_01-1024x528.jpg\" alt=\"\" width=\"1024\" height=\"528\" srcset=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_01-1024x528.jpg 1024w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_01-300x155.jpg 300w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_01-768x396.jpg 768w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_01-50x26.jpg 50w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_01-60x31.jpg 60w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_01-100x52.jpg 100w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_01.jpg 1440w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<ul style=\"text-align: justify;\">\n<li><strong>B\u01b0\u1edbc 2:<\/strong>\u00a0Ch\u1ecdn tab\u00a0<strong>Li\u00ean k\u1ebft<\/strong>\u00a0<span class=\"katex\"><span class=\"katex-html\" aria-hidden=\"true\"><span class=\"base\"><span class=\"mrel\">\u2192<\/span><\/span><\/span><\/span>\u00a0nh\u1ea5n\u00a0<strong>[S\u1eeda]<\/strong>.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><img decoding=\"async\" class=\"alignnone wp-image-4681 size-large\" src=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_02-1024x484.jpg\" alt=\"\" width=\"1024\" height=\"484\" srcset=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_02-1024x484.jpg 1024w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_02-300x142.jpg 300w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_02-768x363.jpg 768w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_02-50x24.jpg 50w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_02-60x28.jpg 60w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_02-100x47.jpg 100w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_02.jpg 1402w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<ul style=\"text-align: justify;\">\n<li><strong>B\u01b0\u1edbc 3:<\/strong>\u00a0Nh\u1ea5n\u00a0<strong>[Th\u00eam Agent]<\/strong>.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><img decoding=\"async\" class=\"alignnone wp-image-4703 size-large\" src=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_03-1024x484.jpg\" alt=\"\" width=\"1024\" height=\"484\" srcset=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_03-1024x484.jpg 1024w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_03-300x142.jpg 300w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_03-768x363.jpg 768w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_03-50x24.jpg 50w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_03-60x28.jpg 60w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_03-100x47.jpg 100w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_03.jpg 1402w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<ul style=\"text-align: justify;\">\n<li><strong>B\u01b0\u1edbc 4:<\/strong>\u00a0Ch\u1ecdn Agent con ph\u00f9 h\u1ee3p\u00a0<span class=\"katex\"><span class=\"katex-html\" aria-hidden=\"true\"><span class=\"base\"><span class=\"mrel\">\u2192<\/span><\/span><\/span><\/span>\u00a0nh\u1eadp\u00a0<strong>Vai tr\u00f2 trong lu\u1ed3ng<\/strong>\u00a0\u0111\u1ec3 x\u00e1c \u0111\u1ecbnh nhi\u1ec7m v\u1ee5 c\u1ee5 th\u1ec3 (v\u00ed d\u1ee5: tr\u1ea3 l\u1eddi v\u1ec1 l\u01b0\u01a1ng, quy tr\u00ecnh ngh\u1ec9 ph\u00e9p\u2026).<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><img decoding=\"async\" class=\"alignnone wp-image-4705 size-large\" src=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_04-1-1024x592.jpg\" alt=\"\" width=\"1024\" height=\"592\" srcset=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_04-1-1024x592.jpg 1024w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_04-1-300x174.jpg 300w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_04-1-768x444.jpg 768w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_04-1-50x29.jpg 50w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_04-1-60x35.jpg 60w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_04-1-100x58.jpg 100w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_04-1.jpg 1400w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<ul style=\"text-align: justify;\">\n<li><strong>B\u01b0\u1edbc 5:<\/strong>\u00a0Nh\u1ea5n\u00a0<strong>[L\u01b0u]<\/strong>\u00a0\u0111\u1ec3 ho\u00e0n t\u1ea5t c\u1ea5u h\u00ecnh li\u00ean k\u1ebft.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">Tr\u01b0\u1edbc khi \u0111\u01b0a v\u00e0o s\u1eed d\u1ee5ng th\u1ef1c t\u1ebf, anh\/ch\u1ecb c\u1ea7n ki\u1ec3m tra xem c\u00e1c Agent \u0111\u00e3 ph\u1ed1i h\u1ee3p nh\u1ecbp nh\u00e0ng hay ch\u01b0a.<\/p>\n<ul style=\"text-align: justify;\">\n<li><strong>B\u01b0\u1edbc 1:<\/strong>\u00a0T\u1ea1i m\u00e0n h\u00ecnh qu\u1ea3n l\u00fd Agent, ch\u1ecdn\u00a0<strong>[Xem tr\u01b0\u1edbc v\u00e0 ki\u1ec3m tra]<\/strong>.<\/li>\n<li><strong>B\u01b0\u1edbc 2:<\/strong>\u00a0Nh\u1eadp c\u00e2u h\u1ecfi c\u00f3 n\u1ed9i dung ph\u1ee9c t\u1ea1p, \u0111\u00f2i h\u1ecfi s\u1ef1 ph\u1ed1i h\u1ee3p c\u1ee7a nhi\u1ec1u chuy\u00ean m\u00f4n (v\u00ed d\u1ee5: \u201cCho t\u00f4i bi\u1ebft quy tr\u00ecnh xin ngh\u1ec9 ph\u00e9p v\u00e0 m\u1ee9c l\u01b0\u01a1ng th\u00e1ng n\u00e0y c\u1ee7a t\u00f4i\u201d).<\/li>\n<li><strong>B\u01b0\u1edbc 3:<\/strong>\u00a0Quan s\u00e1t ph\u1ea3n h\u1ed3i c\u1ee7a h\u1ec7 th\u1ed1ng \u0111\u1ec3 ki\u1ec3m tra xem Agent cha \u0111\u00e3 g\u1ecdi \u0111\u00fang Agent con v\u00e0 n\u1ed9i dung tr\u1ea3 l\u1eddi c\u00f3 ch\u00ednh x\u00e1c hay kh\u00f4ng.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><img decoding=\"async\" class=\"alignnone wp-image-4707 size-large\" src=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_07-1-1024x600.jpg\" alt=\"\" width=\"1024\" height=\"600\" srcset=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_07-1-1024x600.jpg 1024w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_07-1-300x176.jpg 300w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_07-1-768x450.jpg 768w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_07-1-50x29.jpg 50w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_07-1-60x35.jpg 60w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_07-1-100x59.jpg 100w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_07-1.jpg 1402w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h4 style=\"text-align: justify;\"><strong>2.2. Ph\u00e1t h\u00e0nh Agent<\/strong><\/h4>\n<p style=\"text-align: justify;\">Nh\u1ea5n\u00a0<strong>[L\u01b0u v\u00e0 ph\u00e1t h\u00e0nh]<\/strong>\u00a0\u0111\u1ec3 h\u1ec7 th\u1ed1ng c\u1eadp nh\u1eadt c\u00e1c thi\u1ebft l\u1eadp li\u00ean k\u1ebft Agent v\u00e0o m\u00f4i tr\u01b0\u1eddng chat ch\u00ednh th\u1ee9c.<\/p>\n<p style=\"text-align: justify;\"><img decoding=\"async\" class=\"alignnone wp-image-4689 size-large\" src=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_11-1024x516.jpg\" alt=\"\" width=\"1024\" height=\"516\" srcset=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_11-1024x516.jpg 1024w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_11-300x151.jpg 300w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_11-768x387.jpg 768w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_11-50x25.jpg 50w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_11-1536x774.jpg 1536w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_11-60x30.jpg 60w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_11-100x50.jpg 100w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_11.jpg 1582w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h4 style=\"text-align: justify;\"><strong>2.3. Xem ti\u1ebfn tr\u00ecnh x\u1eed l\u00fd khi chat<\/strong><\/h4>\n<p style=\"text-align: justify;\">Khi \u0111\u00e3 ph\u00e1t h\u00e0nh th\u00e0nh c\u00f4ng, ti\u1ebfn tr\u00ecnh x\u1eed l\u00fd s\u1ebd \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb tr\u1ef1c quan ngay trong c\u1eeda s\u1ed5 chat.<\/p>\n<ul style=\"text-align: justify;\">\n<li><strong>B\u01b0\u1edbc 1:<\/strong>\u00a0Truy c\u1eadp v\u00e0o\u00a0<strong>AMIS Chat<\/strong>.<\/li>\n<li><strong>B\u01b0\u1edbc 2:<\/strong>\u00a0Nh\u1eadp c\u00e2u h\u1ecfi c\u1ea7n x\u1eed l\u00fd v\u00e0o khung chat.<\/li>\n<li><strong>B\u01b0\u1edbc 3:<\/strong>\u00a0Quan s\u00e1t trong bong b\u00f3ng chat c\u1ee7a Agent, h\u1ec7 th\u1ed1ng s\u1ebd hi\u1ec3n th\u1ecb ti\u1ebfn tr\u00ecnh theo th\u1eddi gian th\u1ef1c (d\u1ea1ng c\u00e1c d\u00f2ng text xu\u1ea5t hi\u1ec7n tu\u1ea7n t\u1ef1):\n<ul>\n<li>Agent cha \u0111ang ph\u00e2n t\u00edch c\u00e2u h\u1ecfi<\/li>\n<li>\u0110ang g\u1ecdi Agent con<\/li>\n<li>Agent con \u0111ang x\u1eed l\u00fd v\u00e0 tr\u1ea3 k\u1ebft qu\u1ea3<\/li>\n<li>Agent cha \u0111ang t\u1ed5ng h\u1ee3p c\u00e2u tr\u1ea3 l\u1eddi<\/li>\n<li>Ho\u00e0n th\u00e0nh<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><img decoding=\"async\" class=\"alignnone wp-image-4709 size-large\" src=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_09-1-1024x595.jpg\" alt=\"\" width=\"1024\" height=\"595\" srcset=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_09-1-1024x595.jpg 1024w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_09-1-300x174.jpg 300w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_09-1-768x447.jpg 768w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_09-1-50x29.jpg 50w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_09-1-1536x893.jpg 1536w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_09-1-60x35.jpg 60w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_09-1-100x58.jpg 100w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_09-1.jpg 1582w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<ul style=\"text-align: justify;\">\n<li><strong>B\u01b0\u1edbc 4:<\/strong>\u00a0Nh\u1ea5n v\u00e0o bi\u1ec3u t\u01b0\u1ee3ng\u00a0<strong>[Ngu\u1ed3n]<\/strong> (n\u1ebfu c\u00f3) h\u1ec7 th\u1ed1ng s\u1ebd hi\u1ec3n th\u1ecb chi ti\u1ebft c\u00e2u tr\u1ea3 l\u1eddi \u0111ang \u0111\u01b0\u1ee3c l\u1ea5y t\u1eeb Agent n\u00e0o.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><img decoding=\"async\" class=\"alignnone wp-image-4709 size-large\" src=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_09-1-1024x595.jpg\" alt=\"\" width=\"1024\" height=\"595\" srcset=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_09-1-1024x595.jpg 1024w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_09-1-300x174.jpg 300w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_09-1-768x447.jpg 768w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_09-1-50x29.jpg 50w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_09-1-1536x893.jpg 1536w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_09-1-60x35.jpg 60w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_09-1-100x58.jpg 100w, \/agentwork\/wp-content\/uploads\/2026\/07\/Xem-tien-trinh-xu-ly-khi-chat-voi-agentnoibo_09-1.jpg 1582w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h3 style=\"text-align: justify;\"><strong>3. L\u01b0u \u00fd<\/strong><\/h3>\n<ul style=\"text-align: justify;\">\n<li><strong>\u0110i\u1ec1u ki\u1ec7n hi\u1ec3n th\u1ecb:<\/strong>\u00a0Timeline ch\u1ec9 xu\u1ea5t hi\u1ec7n khi anh\/ch\u1ecb \u0111\u00e3 thi\u1ebft l\u1eadp th\u00e0nh c\u00f4ng li\u00ean k\u1ebft gi\u1eefa Agent cha v\u00e0 \u00edt nh\u1ea5t m\u1ed9t Agent con.<\/li>\n<li><strong>Ki\u1ec3m tra khi kh\u00f4ng th\u1ea5y timeline:<\/strong>\u00a0N\u1ebfu kh\u00f4ng th\u1ea5y ti\u1ebfn tr\u00ecnh hi\u1ec3n th\u1ecb, anh\/ch\u1ecb c\u1ea7n r\u00e0 so\u00e1t l\u1ea1i c\u00e1c y\u1ebfu t\u1ed1 sau:\n<ul>\n<li>Agent ch\u01b0a \u0111\u01b0\u1ee3c nh\u1ea5n\u00a0<strong>Ph\u00e1t h\u00e0nh<\/strong>.<\/li>\n<li>Ch\u01b0a thi\u1ebft l\u1eadp\u00a0<strong>Li\u00ean k\u1ebft<\/strong>\u00a0gi\u1eefa c\u00e1c Agent.<\/li>\n<li>C\u00e2u h\u1ecfi thu\u1ed9c ph\u1ea1m vi x\u1eed l\u00fd c\u1ee7a Agent cha n\u00ean kh\u00f4ng k\u00edch ho\u1ea1t lu\u1ed3ng ph\u1ed1i h\u1ee3p v\u1edbi c\u00e1c Agent kh\u00e1c.<\/li>\n<\/ul>\n<\/li>\n<li><strong>\u0110\u1eb7c \u0111i\u1ec3m hi\u1ec3n th\u1ecb:<\/strong>\u00a0Timeline s\u1ebd t\u1ef1 \u0111\u1ed9ng \u1ea9n \u0111i ngay sau khi Agent \u0111\u01b0a ra c\u00e2u tr\u1ea3 l\u1eddi ho\u00e0n ch\u1ec9nh.<\/li>\n<li>M\u1ed9t Agent cha c\u00f3 th\u1ec3 li\u00ean k\u1ebft v\u1edbi nhi\u1ec1u Agent con \u0111\u1ec3 x\u1eed l\u00fd c\u00e1c nghi\u1ec7p v\u1ee5 kh\u00e1c nhau trong c\u00f9ng m\u1ed9t lu\u1ed3ng.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>1. T\u1ed5ng quan B\u00e0i vi\u1ebft n\u00e0y h\u01b0\u1edbng d\u1eabn anh\/ch\u1ecb c\u00e1ch thi\u1ebft l\u1eadp v\u00e0 theo d\u00f5i ti\u1ebfn tr\u00ecnh x\u1eed l\u00fd (timeline) khi t\u01b0\u01a1ng t\u00e1c v\u1edbi Nh\u00e2n vi\u00ean AI n\u1ed9i b\u1ed9. Gi\u00fap nh\u00e2n vi\u00ean n\u1eafm b\u1eaft qu\u00e1 tr\u00ecnh h\u1ec7 th\u1ed1ng \u0111ang x\u1eed l\u00fd \u0111\u1ebfn b\u01b0\u1edbc n\u00e0o, Agent n\u00e0o \u0111ang tham gia v\u00e0&#8230;<\/p>\n","protected":false},"author":17,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"ht-kb-category":[97,99,91],"ht-kb-tag":[],"class_list":["post-4667","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-ban-buon-ban-le-an-uong-lam-dep","ht_kb_category-hanh-chinh-cong-benh-vien-truong-hoc-tuyen-dung","ht_kb_category-tinh-nang-ai"],"acf":[],"_links":{"self":[{"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb\/4667","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/agentwork\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/agentwork\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"\/agentwork\/wp-json\/wp\/v2\/comments?post=4667"}],"version-history":[{"count":4,"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb\/4667\/revisions"}],"predecessor-version":[{"id":6545,"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb\/4667\/revisions\/6545"}],"wp:attachment":[{"href":"\/agentwork\/wp-json\/wp\/v2\/media?parent=4667"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb-category?post=4667"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb-tag?post=4667"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}