{"id":4441,"date":"2026-07-08T02:44:10","date_gmt":"2026-07-08T02:44:10","guid":{"rendered":"\/agentwork\/?post_type=ht_kb&#038;p=4441"},"modified":"2026-07-08T09:11:58","modified_gmt":"2026-07-08T09:11:58","slug":"thiet-lap-thong-tin-chung-nhan-vien-ai-ban-cafe-tra-sua","status":"publish","type":"ht_kb","link":"\/agentwork\/knowledge-base\/thiet-lap-thong-tin-chung-nhan-vien-ai-ban-cafe-tra-sua\/","title":{"rendered":"Thi\u1ebft l\u1eadp th\u00f4ng tin chung nh\u00e2n vi\u00ean AI b\u00e1n Cafe, tr\u00e0 s\u1eefa"},"content":{"rendered":"<h3 style=\"text-align: justify;\"><strong>1. T\u1ed5ng quan<\/strong><\/h3>\n<p style=\"text-align: justify;\">B\u00e0i vi\u1ebft n\u00e0y h\u01b0\u1edbng d\u1eabn anh\/ch\u1ecb c\u00e1ch thi\u1ebft l\u1eadp th\u00f4ng tin chung cho nh\u00e2n vi\u00ean AI b\u00e1n cafe, tr\u00e0 s\u1eefa, gi\u00fap AI hi\u1ec3u r\u00f5 vai tr\u00f2, th\u00f4ng tin c\u1eeda h\u00e0ng v\u00e0 c\u00e1ch t\u01b0 v\u1ea5n kh\u00e1ch h\u00e0ng trong l\u0129nh v\u1ef1c d\u1ecbch v\u1ee5 \u0103n u\u1ed1ng.<\/p>\n<p style=\"text-align: justify;\">N\u1ed9i dung g\u1ed3m:<\/p>\n<ul style=\"text-align: justify;\">\n<li>Thi\u1ebft l\u1eadp th\u00f4ng tin nh\u00e2n vi\u00ean AI.<\/li>\n<li>Thi\u1ebft l\u1eadp th\u00f4ng tin \u0111\u01a1n v\u1ecb kinh doanh.<\/li>\n<li>Thi\u1ebft l\u1eadp ch\u1ec9 d\u1eabn nghi\u1ec7p v\u1ee5 v\u00e0 quy t\u1eafc t\u01b0 v\u1ea5n.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">\u0110\u1ed1i t\u01b0\u1ee3ng \u00e1p d\u1ee5ng: Qu\u1ea3n tr\u1ecb vi\u00ean, ch\u1ee7 qu\u00e1n cafe, tr\u00e0 s\u1eefa, nh\u00e0 h\u00e0ng.<\/p>\n<h3 style=\"text-align: justify;\"><strong>2. H\u01b0\u1edbng d\u1eabn th\u1ef1c hi\u1ec7n<\/strong><\/h3>\n<h4 style=\"text-align: justify;\"><strong>2.1. Ch\u1ecdn m\u1eabu nh\u00e2n vi\u00ean AI b\u00e1n Cafe, tr\u00e0 s\u1eefa<\/strong><\/h4>\n<p style=\"text-align: justify;\">B\u01b0\u1edbc n\u00e0y gi\u00fap anh\/ch\u1ecb kh\u1edfi t\u1ea1o nhanh nh\u00e2n vi\u00ean AI theo \u0111\u00fang nghi\u1ec7p v\u1ee5 b\u00e1n h\u00e0ng ng\u00e0nh Cafe, tr\u00e0 s\u1eefa<\/p>\n<ul style=\"text-align: justify;\">\n<li><strong>B\u01b0\u1edbc 1:<\/strong>\u00a0Truy c\u1eadp\u00a0<strong>Nh\u00e2n vi\u00ean AI<\/strong>\u00a0\u2192 ch\u1ecdn\u00a0<strong>M\u1eabu nh\u00e2n vi\u00ean AI<\/strong>, h\u1ec7 th\u1ed1ng hi\u1ec3n th\u1ecb danh s\u00e1ch m\u1eabu theo ng\u00e0nh.<\/li>\n<li><strong>B\u01b0\u1edbc 2:<\/strong>\u00a0Ch\u1ecdn ng\u00e0nh\u00a0<strong>D\u1ecbch v\u1ee5 \u0103n u\u1ed1ng<\/strong>\u00a0\u0111\u1ec3 l\u1ecdc m\u1eabu ph\u00f9 h\u1ee3p.<\/li>\n<li><strong>B\u01b0\u1edbc 3:<\/strong>\u00a0Ch\u1ecdn m\u1eabu\u00a0<strong>Nh\u00e2n vi\u00ean AI b\u00e1n Cafe, tr\u00e0 s\u1eefa<\/strong>\u00a0\u2192 nh\u1ea5n\u00a0<strong>S\u1eed d\u1ee5ng m\u1eabu<\/strong>, h\u1ec7 th\u1ed1ng chuy\u1ec3n sang m\u00e0n h\u00ecnh thi\u1ebft l\u1eadp chi ti\u1ebft.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone wp-image-4515 size-large\" src=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_01-1024x420.jpg\" alt=\"\" width=\"1024\" height=\"420\" srcset=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_01-1024x420.jpg 1024w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_01-300x123.jpg 300w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_01-768x315.jpg 768w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_01-50x21.jpg 50w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_01-60x25.jpg 60w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_01-100x41.jpg 100w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_01.jpg 1407w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><strong>B\u01b0\u1edbc 2: Thi\u1ebft l\u1eadp \u0111\u01a1n v\u1ecb kinh doanh<\/strong><\/p>\n<ul>\n<li>\u0110\u1ec3 th\u00eam th\u00f4ng tin \u0111\u01a1n v\u1ecb, anh\/ch\u1ecb nh\u1ea5n v\u00e0o\u00a0<strong>bi\u1ec3u t\u01b0\u1ee3ng (+)<\/strong>\u00a0c\u1ea1nh tr\u01b0\u1eddng T\u00ean \u0111\u01a1n v\u1ecb, nh\u1eadp \u0111\u1ea7y \u0111\u1ee7:\u00a0<strong>T\u00ean \u0111\u01a1n v\u1ecb, \u0110\u1ecba ch\u1ec9 \u0111\u01a1n v\u1ecb, Hotline, \u0110\u1ecba ch\u1ec9 kho h\u00e0ng<\/strong>\u00a0<span class=\"katex\"><span class=\"katex-html\" aria-hidden=\"true\"><span class=\"base\"><span class=\"mrel\">\u2192<\/span><\/span><\/span><\/span>\u00a0nh\u1ea5n\u00a0<strong>L\u01b0u<\/strong>\u00a0\u0111\u1ec3 ho\u00e0n t\u1ea5t kh\u1edfi t\u1ea1o \u0111\u01a1n v\u1ecb.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone wp-image-4521 size-large\" src=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_03-1024x634.jpg\" alt=\"\" width=\"1024\" height=\"634\" srcset=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_03-1024x634.jpg 1024w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_03-300x186.jpg 300w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_03-768x476.jpg 768w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_03-50x31.jpg 50w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_03-60x37.jpg 60w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_03-100x62.jpg 100w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_03.jpg 1164w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<ul>\n<li style=\"text-align: justify;\">N\u1ebfu \u0111\u00e3 t\u1ea1o s\u1eb5n th\u00f4ng tin \u0111\u01a1n v\u1ecb, anh\/ch\u1ecb ch\u1ecdn \u0111\u01a1n v\u1ecb c\u00f3 s\u1eb5n t\u1eeb danh s\u00e1ch th\u1ea3 xu\u1ed1ng\u00a0<span class=\"katex\"><span class=\"katex-html\" aria-hidden=\"true\"><span class=\"base\"><span class=\"mrel\">\u2192<\/span><\/span><\/span><\/span>\u00a0nh\u1ea5n\u00a0<strong>L\u01b0u<\/strong>.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone wp-image-4519 size-large\" src=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_02-1024x407.jpg\" alt=\"\" width=\"1024\" height=\"407\" srcset=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_02-1024x407.jpg 1024w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_02-300x119.jpg 300w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_02-768x305.jpg 768w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_02-50x20.jpg 50w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_02-60x24.jpg 60w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_02-100x40.jpg 100w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_02.jpg 1209w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h4 style=\"text-align: justify;\"><strong>2.2 Thi\u1ebft l\u1eadp th\u00f4ng tin nh\u00e2n vi\u00ean AI<\/strong><\/h4>\n<p style=\"text-align: justify;\">B\u01b0\u1edbc n\u00e0y gi\u00fap \u0111\u1ecbnh danh v\u00e0 t\u1ea1o \u201cch\u00e2n dung\u201d cho nh\u00e2n vi\u00ean AI khi giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n<p style=\"text-align: justify;\"><strong>B\u01b0\u1edbc 1: Khai b\u00e1o th\u00f4ng tin c\u01a1 b\u1ea3n<\/strong><\/p>\n<ul style=\"text-align: justify;\">\n<li>T\u1ea1i m\u1ee5c\u00a0<strong>Th\u00f4ng tin nh\u00e2n vi\u00ean<\/strong>, anh\/ch\u1ecb th\u1ef1c hi\u1ec7n:\n<ul>\n<li>Nh\u1ea5n v\u00e0o\u00a0<strong>H\u00ecnh \u0111\u1ea1i di\u1ec7n<\/strong>\u00a0\u0111\u1ec3 ch\u1ecdn avatar ho\u1eb7c logo \u2192 gi\u00fap AI hi\u1ec3n th\u1ecb chuy\u00ean nghi\u1ec7p khi chat v\u1edbi kh\u00e1ch.<\/li>\n<li>Nh\u1eadp\u00a0<strong>T\u00ean<\/strong> \u2192 d\u00f9ng l\u00e0m t\u00ean x\u01b0ng h\u00f4 c\u1ee7a Nh\u00e2n vi\u00ean AI trong h\u1ed9i tho\u1ea1i.<\/li>\n<li>Ch\u1ecdn\u00a0<strong>Vai tr\u00f2<\/strong>\u00a0(v\u00ed d\u1ee5: Nh\u00e2n vi\u00ean AI b\u00e1n cafe, tr\u00e0 s\u1eefa) \u2192 gi\u00fap \u0111\u1ecbnh h\u01b0\u1edbng nghi\u1ec7p v\u1ee5 t\u01b0 v\u1ea5n.<\/li>\n<li>Nh\u1eadp\u00a0<strong>Gi\u1edbi thi\u1ec7u nh\u00e2n vi\u00ean AI<\/strong>\u00a0\u2192 m\u00f4 t\u1ea3 ng\u1eafn ch\u1ee9c n\u0103ng nh\u01b0: t\u01b0 v\u1ea5n menu, nh\u1eadn \u0111\u01a1n, h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone wp-image-4525 size-large\" src=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_04-1024x604.jpg\" alt=\"\" width=\"1024\" height=\"604\" srcset=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_04-1024x604.jpg 1024w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_04-300x177.jpg 300w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_04-768x453.jpg 768w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_04-50x29.jpg 50w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_04-60x35.jpg 60w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_04-100x59.jpg 100w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_04.jpg 1449w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h4 style=\"text-align: justify;\"><strong>2.3. Thi\u1ebft l\u1eadp th\u00f4ng tin \u0111\u01a1n v\u1ecb kinh doanh<\/strong><\/h4>\n<p style=\"text-align: justify;\">B\u01b0\u1edbc n\u00e0y gi\u00fap AI c\u00f3 \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin c\u1eeda h\u00e0ng \u0111\u1ec3 cung c\u1ea5p cho kh\u00e1ch khi c\u1ea7n.<\/p>\n<p style=\"text-align: justify;\"><strong>B\u01b0\u1edbc 1: Khai b\u00e1o th\u00f4ng tin \u0111\u01a1n v\u1ecb<\/strong><\/p>\n<ul style=\"text-align: justify;\">\n<li>T\u1ea1i m\u1ee5c\u00a0<strong>Th\u00f4ng tin \u0111\u01a1n v\u1ecb kinh doanh<\/strong>\n<ul>\n<li>Ki\u1ec3m tra l\u1ea1i:\u00a0<strong>T\u00ean \u0111\u01a1n v\u1ecb, \u0110\u1ecba ch\u1ec9, Hotline<\/strong> (\u0111\u00e3 nh\u1eadp \u1edf b\u01b0\u1edbc 2.1).<\/li>\n<li>C\u00e0i \u0111\u1eb7t\u00a0<strong>gi\u1edd m\u1edf c\u1eeda<\/strong>\u00a0\u0111\u1ec3 AI bi\u1ebft khi n\u00e0o s\u1eb5n s\u00e0ng h\u1ed7 tr\u1ee3.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone wp-image-4529 size-large\" src=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_05-1024x604.jpg\" alt=\"\" width=\"1024\" height=\"604\" srcset=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_05-1024x604.jpg 1024w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_05-300x177.jpg 300w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_05-768x453.jpg 768w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_05-50x29.jpg 50w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_05-60x35.jpg 60w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_05-100x59.jpg 100w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_05.jpg 1449w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h4 style=\"text-align: justify;\"><strong>2.4. Thi\u1ebft l\u1eadp ch\u1ec9 d\u1eabn nghi\u1ec7p v\u1ee5<\/strong><\/h4>\n<p style=\"text-align: justify;\">\u0110\u00e2y l\u00e0 b\u01b0\u1edbc quan tr\u1ecdng gi\u00fap AI t\u01b0 v\u1ea5n \u0111\u00fang c\u00e1ch v\u00e0 ph\u00f9 h\u1ee3p v\u1edbi ng\u00e0nh Cafe, tr\u00e0 s\u1eefa<\/p>\n<p>H\u1ec7 th\u1ed1ng \u0111\u00e3 cung c\u1ea5p s\u1eb5n khung n\u1ed9i dung chu\u1ea9n, anh\/ch\u1ecb c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng ngay ho\u1eb7c t\u00f9y ch\u1ec9nh c\u00e1c m\u1ee5c sau:<\/p>\n<p style=\"text-align: justify;\"><strong>B\u01b0\u1edbc 1: Thi\u1ebft l\u1eadp vai tr\u00f2 v\u00e0 ch\u00e2n dung<\/strong><\/p>\n<ul>\n<li>AI l\u00e0 nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng t\u1ea1i qu\u00e1n cafe\/tr\u00e0 s\u1eefa.<\/li>\n<li>Nhi\u1ec7m v\u1ee5: t\u01b0 v\u1ea5n menu, gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc, ch\u1ed1t \u0111\u01a1n, ch\u0103m s\u00f3c kh\u00e1ch.<\/li>\n<li>Phong c\u00e1ch: th\u00e2n thi\u1ec7n, nhanh, t\u1ef1 nhi\u00ean nh\u01b0 nh\u00e2n vi\u00ean th\u1eadt.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><strong>B\u01b0\u1edbc 2: Thi\u1ebft l\u1eadp nguy\u00ean t\u1eafc t\u01b0 v\u1ea5n<\/strong><\/p>\n<ul style=\"text-align: justify;\">\n<li>Quy \u0111\u1ecbnh c\u00e1ch x\u01b0ng h\u00f4:\n<ul>\n<li>X\u01b0ng\u00a0<strong>\u201cem\u201d<\/strong>, g\u1ecdi kh\u00e1ch l\u00e0\u00a0<strong>\u201canh\/ch\u1ecb\u201d<\/strong>.<\/li>\n<\/ul>\n<\/li>\n<li>Quy \u0111\u1ecbnh c\u00e1ch b\u00e1o gi\u00e1:\n<ul>\n<li>\u0110\u01a1n nh\u1ecf d\u00f9ng \u201ck\u201d (v\u00ed d\u1ee5: 25k).<\/li>\n<\/ul>\n<\/li>\n<li>Kh\u00f4ng t\u1ef1 \u00fd cung c\u1ea5p th\u00f4ng tin ngo\u00e0i d\u1eef li\u1ec7u c\u00f3 s\u1eb5n.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><strong>B\u01b0\u1edbc 3: Thi\u1ebft l\u1eadp x\u1eed l\u00fd t\u00ecnh hu\u1ed1ng<\/strong><\/p>\n<ul style=\"text-align: justify;\">\n<li>Khi kh\u00f4ng c\u00f3 s\u1ea3n ph\u1ea9m:\n<ul>\n<li>Kh\u00f4ng tr\u1ea3 l\u1eddi \u201ckh\u00f4ng c\u00f3\u201d.<\/li>\n<li>G\u1ee3i \u00fd m\u00f3n t\u01b0\u01a1ng t\u1ef1 ho\u1eb7c bestseller \u0111\u1ec3 gi\u1eef kh\u00e1ch.<\/li>\n<\/ul>\n<\/li>\n<li>Khi kh\u00e1ch ph\u00e2n v\u00e2n:\n<ul>\n<li>G\u1ee3i \u00fd combo, m\u00f3n b\u00e1n ch\u1ea1y.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><strong>B\u01b0\u1edbc 4: Thi\u1ebft l\u1eadp quy tr\u00ecnh t\u01b0 v\u1ea5n<\/strong><\/p>\n<ul style=\"text-align: justify;\">\n<li>H\u1ecfi nhu c\u1ea7u tr\u01b0\u1edbc (u\u1ed1ng g\u00ec, kh\u1ea9u v\u1ecb, size\u2026).<\/li>\n<li>Sau \u0111\u00f3 m\u1edbi g\u1ee3i \u00fd m\u00f3n ph\u00f9 h\u1ee3p.<\/li>\n<li>K\u1ebft h\u1ee3p upsell:\n<ul>\n<li>G\u1ee3i \u00fd th\u00eam topping, size l\u1edbn, combo.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone wp-image-4543 size-large\" src=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_06-1024x604.jpg\" alt=\"\" width=\"1024\" height=\"604\" srcset=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_06-1024x604.jpg 1024w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_06-300x177.jpg 300w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_06-768x453.jpg 768w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_06-50x29.jpg 50w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_06-60x35.jpg 60w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_06-100x59.jpg 100w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_06.jpg 1449w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h4 style=\"text-align: justify;\"><strong>2.5. Thi\u1ebft l\u1eadp quy t\u1eafc giao ti\u1ebfp v\u00e0 thu th\u1eadp th\u00f4ng tin<\/strong><\/h4>\n<p style=\"text-align: justify;\"><strong>B\u01b0\u1edbc 1: Thi\u1ebft l\u1eadp quy t\u1eafc v\u0103n phong<\/strong><\/p>\n<ul style=\"text-align: justify;\">\n<li>Ch\u1ecdn\u00a0<strong>V\u00f9ng mi\u1ec1n<\/strong>\u00a0(B\u1eafc\/Trung\/Nam) \u2192 gi\u00fap AI d\u00f9ng t\u1eeb ng\u1eef ph\u00f9 h\u1ee3p v\u1edbi kh\u00e1ch h\u00e0ng.<\/li>\n<li>T\u00f9y ch\u1ec9nh n\u1ed9i dung:\n<ul>\n<li>C\u00e1ch x\u01b0ng h\u00f4<\/li>\n<li>\u0110\u1ed9 d\u00e0i c\u00e2u tr\u1ea3 l\u1eddi (ng\u1eafn g\u1ecdn, d\u1ec5 hi\u1ec3u)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><strong>B\u01b0\u1edbc 2: Thi\u1ebft l\u1eadp thu th\u1eadp th\u00f4ng tin kh\u00e1ch h\u00e0ng<\/strong><\/p>\n<ul style=\"text-align: justify;\">\n<li>T\u1ea1i m\u1ee5c\u00a0<strong>Thu th\u1eadp th\u00f4ng tin kh\u00e1ch h\u00e0ng<\/strong>, anh\/ch\u1ecb\u00a0<strong>t\u00edch ch\u1ecdn c\u00e1c tr\u01b0\u1eddng d\u1eef li\u1ec7u<\/strong>\u00a0c\u1ea7n l\u1ea5y t\u1eeb kh\u00e1ch (v\u00ed d\u1ee5: T\u00ean, S\u1ed1 \u0111i\u1ec7n tho\u1ea1i).<\/li>\n<li><strong>L\u01b0u \u00fd:<\/strong>\u00a0Anh\/ch\u1ecb n\u00ean \u01b0u ti\u00ean thu th\u1eadp c\u00e1c th\u00f4ng tin c\u01a1 b\u1ea3n nh\u1ea5t \u0111\u1ec3 tr\u00e1nh g\u00e2y c\u1ea3m gi\u00e1c phi\u1ec1n h\u00e0 cho kh\u00e1ch h\u00e0ng ngay t\u1eeb l\u1ea7n \u0111\u1ea7u t\u01b0\u01a1ng t\u00e1c.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone wp-image-4547 size-large\" src=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_07-1024x604.jpg\" alt=\"\" width=\"1024\" height=\"604\" srcset=\"\/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_07-1024x604.jpg 1024w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_07-300x177.jpg 300w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_07-768x453.jpg 768w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_07-50x29.jpg 50w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_07-60x35.jpg 60w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_07-100x59.jpg 100w, \/agentwork\/wp-content\/uploads\/2026\/07\/Nhan_vien_AI_dich_Vu_an_uong_07.jpg 1449w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p style=\"text-align: justify;\"><strong>B\u01b0\u1edbc 3: Ho\u00e0n t\u1ea5t<\/strong><\/p>\n<ul style=\"text-align: justify;\">\n<li>Nh\u1ea5n\u00a0<strong>Ti\u1ebfp t\u1ee5c<\/strong>, h\u1ec7 th\u1ed1ng chuy\u1ec3n sang b\u01b0\u1edbc thi\u1ebft l\u1eadp ti\u1ebfp theo.<\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\"><strong>3. L\u01b0u \u00fd<\/strong><\/h3>\n<ul style=\"text-align: justify;\">\n<li><strong>\u0110\u1ed3ng nh\u1ea5t v\u00f9ng mi\u1ec1n:<\/strong>\u00a0Anh\/ch\u1ecb n\u00ean ch\u1ecdn gi\u1ecdng \u0111i\u1ec7u v\u00f9ng mi\u1ec1n kh\u1edbp v\u1edbi khu v\u1ef1c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a \u0111\u01a1n v\u1ecb \u0111\u1ec3 t\u1ea1o s\u1ef1 g\u1ea7n g\u0169i v\u00e0 tin t\u01b0\u1edfng cho kh\u00e1ch h\u00e0ng.<\/li>\n<li><strong>Kh\u1ea3 n\u0103ng \u0111i\u1ec1u ch\u1ec9nh:<\/strong>\u00a0C\u00e1c th\u00f4ng tin v\u1ec1 h\u1ed3 s\u01a1, ch\u1ec9 d\u1eabn v\u00e0 v\u0103n phong c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c thay \u0111\u1ed5i v\u00e0 c\u1eadp nh\u1eadt b\u1ea5t c\u1ee9 l\u00fac n\u00e0o sau khi nh\u00e2n vi\u00ean AI \u0111\u00e3 \u0111i v\u00e0o ho\u1ea1t \u0111\u1ed9ng.<\/li>\n<\/ul>\n<p><script src=\"chrome-extension:\/\/jmpldddkojfpjnncbjelafbkfbebbabf\/content\/iframe-injector.js\"><\/script><\/p>\n<p><script src=\"chrome-extension:\/\/jmpldddkojfpjnncbjelafbkfbebbabf\/content\/iframe-injector.js\"><\/script><\/p>\n<p><script src=\"chrome-extension:\/\/jmpldddkojfpjnncbjelafbkfbebbabf\/content\/iframe-injector.js\"><\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. T\u1ed5ng quan B\u00e0i vi\u1ebft n\u00e0y h\u01b0\u1edbng d\u1eabn anh\/ch\u1ecb c\u00e1ch thi\u1ebft l\u1eadp th\u00f4ng tin chung cho nh\u00e2n vi\u00ean AI b\u00e1n cafe, tr\u00e0 s\u1eefa, gi\u00fap AI hi\u1ec3u r\u00f5 vai tr\u00f2, th\u00f4ng tin c\u1eeda h\u00e0ng v\u00e0 c\u00e1ch t\u01b0 v\u1ea5n kh\u00e1ch h\u00e0ng trong l\u0129nh v\u1ef1c d\u1ecbch v\u1ee5 \u0103n u\u1ed1ng. N\u1ed9i dung g\u1ed3m: Thi\u1ebft&#8230;<\/p>\n","protected":false},"author":17,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"ht-kb-category":[87],"ht-kb-tag":[],"class_list":["post-4441","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-nghiep-vu-chi-tiet-nhan-vien-ai-phuc-vu-khach-hang"],"acf":[],"_links":{"self":[{"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb\/4441","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/agentwork\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/agentwork\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"\/agentwork\/wp-json\/wp\/v2\/comments?post=4441"}],"version-history":[{"count":4,"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb\/4441\/revisions"}],"predecessor-version":[{"id":4555,"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb\/4441\/revisions\/4555"}],"wp:attachment":[{"href":"\/agentwork\/wp-json\/wp\/v2\/media?parent=4441"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb-category?post=4441"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb-tag?post=4441"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}