{"id":3721,"date":"2026-06-29T04:07:58","date_gmt":"2026-06-29T04:07:58","guid":{"rendered":"\/agentwork\/?post_type=ht_kb&p=3721"},"modified":"2026-09-30T10:27:16","modified_gmt":"2026-09-30T10:27:16","slug":"tinh-nang-moi-misa-agentwork-platform","status":"publish","type":"ht_kb","link":"\/agentwork\/knowledge-base\/tinh-nang-moi-misa-agentwork-platform\/","title":{"rendered":"T\u00ednh n\u0103ng m\u1edbi MISA Agentwork (H\u00e0nh ch\u00ednh c\u00f4ng, B\u1ec7nh vi\u1ec7n, Tr\u01b0\u1eddng h\u1ecdc, Tuy\u1ec3n d\u1ee5ng)"},"content":{"rendered":"

RC12 (Ph\u00e1t h\u00e0nh ng\u00e0y 23\/09\/2026)<\/h1>\n\n\n\n\n
STT<\/strong><\/td>\nN\u1ed9i dung<\/strong><\/td>\nM\u00f4 t\u1ea3<\/strong><\/td>\n<\/tr>\n
1<\/td>\nPh\u00e2n quy\u1ec1n cho m\u1ed9t s\u1ed1 ng\u01b0\u1eddi c\u1ee5 th\u1ec3 qu\u1ea3n l\u00fd \u0111\u01a1n v\u1ecb b\u00e1n h\u00e0ng<\/td>\nT\u1eeb phi\u00ean b\u1ea3n RC12<\/strong>, h\u1ec7 th\u1ed1ng cho ph\u00e9p ph\u00e2n quy\u1ec1n qu\u1ea3n l\u00fd \u0111\u01a1n v\u1ecb b\u00e1n h\u00e0ng cho ng\u01b0\u1eddi d\u00f9ng m\u00e0 kh\u00f4ng c\u1ea7n truy c\u1eadp tr\u1ef1c ti\u1ebfp v\u00e0o \u0111\u01a1n v\u1ecb nh\u01b0 tr\u01b0\u1edbc \u0111\u00e2y.<\/p>\n

<\/p>\n

Xem chi ti\u1ebft t\u1ea1i \u0111\u00e2y<\/a>.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

RC11 (Ph\u00e1t h\u00e0nh ng\u00e0y 07\/09\/2026)<\/h1>\n\n\n\n\n\n\n\n\n\n\n\n\n\n
STT<\/strong><\/td>\nN\u1ed9i dung<\/strong><\/td>\nM\u00f4 t\u1ea3<\/strong><\/td>\n<\/tr>\n
1<\/td>\nThi\u1ebft l\u1eadp an to\u00e0n cho Agent<\/td>\nXem chi ti\u1ebft t\u1ea1i \u0111\u00e2y<\/a>.<\/td>\n<\/tr>\n
2<\/td>\nAgent<\/strong> chuy\u1ec3n kh\u00e1ch h\u00e0ng sang t\u01b0 v\u1ea5n vi\u00ean theo \u0111\u00fang k\u1ecbch b\u1ea3n \u2014 chuy\u1ec3n \u0111\u00fang group ph\u1ee5 tr\u00e1ch KH \u0111\u00f3<\/p>\n

D\u00e0nh cho: Doanh nghi\u1ec7p c\u00f3 t\u1ed5ng \u0111\u00e0i ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng<\/em><\/td>\n

T\u1eeb phi\u00ean b\u1ea3n RC11<\/strong>: H\u1ec7 th\u1ed1ng cho ph\u00e9p c\u1ea5p quy\u1ec1n nhanh ch\u00f3ng cho ng\u01b0\u1eddi d\u00f9ng m\u00e0\u00a0kh\u00f4ng c\u1ea7n<\/strong> ph\u1ea3i v\u00e0o ch\u1ec9nh s\u1eeda t\u1eebng \u0111\u01a1n v\u1ecb ri\u00eang l\u1ebb nh\u01b0 tr\u01b0\u1edbc \u0111\u00e2y. Gi\u00fap ti\u1ebft ki\u1ec7m r\u1ea5t nhi\u1ec1u th\u1eddi gian qu\u1ea3n l\u00fd.<\/p>\n

Xem chi ti\u1ebft t\u1ea1i \u0111\u00e2y<\/a>.<\/td>\n<\/tr>\n

3<\/td>\nAgent<\/strong>\u00a0nh\u1eafc kh\u00e1ch h\u00e0ng quay l\u1ea1i khi c\u00f3 \u00fd \u0111\u1ecbnh b\u1ecf d\u1edf phi\u00ean chat<\/td>\nT\u1eeb phi\u00ean b\u1ea3n RC11<\/strong>, h\u1ec7 th\u1ed1ng b\u1ed5 sung t\u00ednh n\u0103ng nh\u1eafc ng\u01b0\u1eddi d\u00f9ng quay l\u1ea1i cu\u1ed9c tr\u00f2 chuy\u1ec7n khi kh\u00f4ng ph\u1ea3n h\u1ed3i<\/strong>, \u00e1p d\u1ee5ng cho Agent n\u1ed9i b\u1ed9<\/strong>. Khi Agent g\u1eedi c\u00e2u h\u1ecfi ho\u1eb7c y\u00eau c\u1ea7u ng\u01b0\u1eddi d\u00f9ng cung c\u1ea5p th\u00eam th\u00f4ng tin nh\u01b0ng kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i trong kho\u1ea3ng th\u1eddi gian \u0111\u00e3 thi\u1ebft l\u1eadp, m\u1eb7c \u0111\u1ecbnh l\u00e0 3 ph\u00fat<\/strong>, Agent s\u1ebd t\u1ef1 \u0111\u1ed9ng g\u1eedi tin nh\u1eafn nh\u1eafc ng\u01b0\u1eddi d\u00f9ng ti\u1ebfp t\u1ee5c trao \u0111\u1ed5i.<\/p>\n

Agent ch\u1ec9 g\u1eedi l\u1eddi nh\u1eafc khi tin nh\u1eafn cu\u1ed1i l\u00e0 c\u00e2u h\u1ecfi ho\u1eb7c y\u00eau c\u1ea7u c\u1ea7n ng\u01b0\u1eddi d\u00f9ng ph\u1ea3n h\u1ed3i, ch\u1ec9 nh\u1eafc m\u1ed9t l\u1ea7n trong m\u1ed7i phi\u00ean tr\u00f2 chuy\u1ec7n<\/strong> v\u00e0 kh\u00f4ng nh\u1eafc l\u1ea1i n\u1ebfu ng\u01b0\u1eddi d\u00f9ng \u0111\u00e3 ph\u1ea3n h\u1ed3i. Khi ng\u01b0\u1eddi d\u00f9ng quay l\u1ea1i, Agent ti\u1ebfp t\u1ee5c h\u1ed7 tr\u1ee3 theo \u0111\u00fang ng\u1eef c\u1ea3nh c\u1ee7a cu\u1ed9c tr\u00f2 chuy\u1ec7n tr\u01b0\u1edbc \u0111\u00f3.<\/p>\n

\"\"<\/td>\n<\/tr>\n

4<\/td>\nNh\u00e2n vi\u00ean s\u1eed d\u1ee5ng AMIS Chat b\u1ea3n mobile v\u1edbi \u0111\u1ea7y \u0111\u1ee7 nghi\u1ec7p v\u1ee5 nh\u01b0 b\u1ea3n web<\/p>\n

D\u00e0nh cho: nh\u00e2n vi\u00ean v\u00e0 kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng Agentwork tr\u00ean thi\u1ebft b\u1ecb di \u0111\u1ed9ng<\/em><\/td>\n

 T\u1eeb phi\u00ean b\u1ea3n RC11<\/strong>: Phi\u00ean b\u1ea3n Agentwork Mobile b\u1ed5 sung c\u00e1c t\u00ednh n\u0103ng<\/strong>: qu\u1ea3n l\u00fd b\u1ed9 nh\u1edb, t\u00ecm ki\u1ebfm, tag agent, th\u1ec3 hi\u1ec7n qu\u00e1 tr\u00ecnh suy lu\u1eadn, ngu\u1ed3n tr\u1ea3 l\u1eddi, reply v\u00e0 \u0111\u00e1nh gi\u00e1 tin nh\u1eafn.<\/td>\n<\/tr>\n
5<\/td>\nNh\u00e2n vi\u00ean<\/strong>\u00a0xem c\u00e2u tr\u1ea3 l\u1eddi ch\u1ee9a \u1ea3nh, video, t\u00e0i li\u1ec7u, b\u1ea3n \u0111\u1ed3 ngay trong AMIS Chat<\/p>\n

D\u00e0nh cho: nh\u00e2n vi\u00ean v\u00e0 kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng Agentwork tr\u00ean thi\u1ebft b\u1ecb di \u0111\u1ed9ng<\/em><\/td>\n

T\u1eeb phi\u00ean b\u1ea3n\u00a0RC11<\/strong>, Phi\u00ean b\u1ea3n mobile, ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e1p \u1ee9ng t\u00ednh n\u0103ng hi\u1ec3n th\u1ecb c\u00e2u tr\u1ea3 l\u1eddi c\u00f3 ch\u1ee9a \u1ea3nh, video, t\u00e0i li\u1ec7u, b\u1ea3n \u0111\u1ed3 ngay trong AMIS Chat, gi\u00fap ng\u01b0\u1eddi d\u00f9ng ti\u1ebfp nh\u1eadn th\u00f4ng tin tr\u1ef1c quan, \u0111\u1ea7y \u0111\u1ee7 v\u00e0 d\u1ec5 hi\u1ec3u h\u01a1n.<\/td>\n<\/tr>\n
6<\/td>\nNg\u01b0\u1eddi hu\u1ea5n luy\u1ec7n\u00a0t\u00f9y ch\u1ec9nh m\u00e0u s\u1eafc widget chat g\u1eafn tr\u00ean website theo brand th\u01b0\u01a1ng hi\u1ec7u<\/p>\n

D\u00e0nh cho: nh\u00e2n vi\u00ean v\u00e0 kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng Agentwork tr\u00ean thi\u1ebft b\u1ecb di \u0111\u1ed9ng<\/em><\/td>\n

\u00a0Xem chi ti\u1ebft t\u1ea1i \u0111\u00e2y<\/a>.<\/td>\n<\/tr>\n
7<\/td>\nNg\u01b0\u1eddi hu\u1ea5n luy\u1ec7n<\/strong>\u00a0t\u1ea3i l\u1ea1i \u1ea3nh khi b\u1ecb l\u1ed7i trong c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a Agent \u2014 ng\u01b0\u1eddi d\u00f9ng ch\u1ee7 \u0111\u1ed9ng t\u1ea3i l\u1ea1i thay v\u00ec th\u1ea5y \u1ea3nh v\u1ee1<\/p>\n

D\u00e0nh cho: nh\u00e2n vi\u00ean v\u00e0 kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng Agentwork tr\u00ean thi\u1ebft b\u1ecb di \u0111\u1ed9ng<\/em><\/td>\n

T\u1eeb phi\u00ean b\u1ea3n RC11<\/strong>, h\u1ec7 th\u1ed1ng \u0111\u00e1p \u1ee9ng cho ph\u00e9p nh\u00e2n vi\u00ean v\u00e0 kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng Agentwork tr\u00ean thi\u1ebft b\u1ecb di \u0111\u1ed9ng ch\u1ee7 \u0111\u1ed9ng t\u1ea3i l\u1ea1i h\u00ecnh \u1ea3nh khi \u1ea3nh trong c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a Agent kh\u00f4ng hi\u1ec3n th\u1ecb. Thay v\u00ec ch\u1ec9 th\u1ea5y \u1ea3nh l\u1ed7i ho\u1eb7c \u1ea3nh v\u1ee1, ng\u01b0\u1eddi d\u00f9ng c\u00f3 th\u1ec3 nh\u1ea5n T\u1ea3i l\u1ea1i \u1ea3nh<\/strong> \u0111\u1ec3 xem l\u1ea1i n\u1ed9i dung.<\/p>\n

T\u00ednh n\u0103ng \u00e1p d\u1ee5ng tr\u00ean k\u00eanh Webpublic v\u00e0 widget Chat.<\/p>\n

\"\"<\/td>\n<\/tr>\n

8<\/td>\nRobot l\u1ec5 t\u00e2n\u00a0nh\u1eadn di\u1ec7n khu\u00f4n m\u1eb7t \u2014 ch\u00e0o h\u1ecfi ph\u00e2n vai: nh\u00e2n vi\u00ean, l\u00e3nh \u0111\u1ea1o, \u0111\u1ed1i t\u00e1c VIP v\u1edbi l\u1eddi ch\u00e0o t\u00f9y ch\u1ec9nh ri\u00eang<\/p>\n

D\u00e0nh cho: \u0111\u01a1n v\u1ecb HCSN tri\u1ec3n khai Robot l\u1ec5 t\u00e2n<\/em><\/td>\n

Xem chi ti\u1ebft t\u1ea1i \u0111\u00e2y<\/a>.<\/td>\n<\/tr>\n
9<\/td>\nC\u00e1n b\u1ed9<\/strong>\u00a0nh\u1eadp th\u00f4ng tin qu\u1ea7y 1 l\u1ea7n cho Agent HCC \u2014 kh\u00f4ng c\u1ea7n nh\u1eadp 2 l\u1ea7n \u1edf 2 n\u01a1i<\/p>\n

D\u00e0nh cho: \u0111\u01a1n v\u1ecb HCSN tri\u1ec3n khai Robot l\u1ec5 t\u00e2n<\/em><\/td>\n

Tr\u01b0\u1edbc phi\u00ean b\u1ea3n RC11<\/strong>, ng\u01b0\u1eddi d\u00f9ng ph\u1ea3i nh\u1eadp l\u1ea1i th\u00f4ng tin qu\u1ea7y \u1edf 2 n\u01a1i<\/strong> g\u1ed3m ph\u1ea7n Thi\u1ebft l\u1eadp th\u00f4ng tin qu\u1ea7y<\/strong> v\u00e0 Ch\u1ec9 d\u1eabn cho Agent<\/strong>, v\u1eeba m\u1ea5t th\u1eddi gian v\u1eeba d\u1ec5 l\u1ec7ch d\u1eef li\u1ec7u gi\u1eefa hai ngu\u1ed3n.<\/p>\n

T\u1eeb phi\u00ean b\u1ea3n RC11<\/strong>, h\u1ec7 th\u1ed1ng c\u1ea3i ti\u1ebfn \u0111\u1ec3 Agent t\u1ef1 \u0111\u1ed9ng s\u1eed d\u1ee5ng d\u1eef li\u1ec7u t\u1eeb m\u1ee5c Thi\u1ebft l\u1eadp th\u00f4ng tin qu\u1ea7y<\/strong>, gi\u00fap ng\u01b0\u1eddi d\u00f9ng kh\u00f4ng c\u1ea7n nh\u1eadp l\u1eb7p l\u1ea1i th\u00f4ng tin qu\u1ea7y trong Ch\u1ec9 d\u1eabn cho Agent <\/strong>gi\u00fap gi\u1ea3m thao t\u00e1c, tr\u00e1nh sai kh\u00e1c d\u1eef li\u1ec7u v\u00e0 tr\u1ea3 l\u1eddi nh\u1ea5t qu\u00e1n h\u01a1n.<\/p>\n

Xem chi ti\u1ebft:<\/p>\n

10<\/td>\nAgent\u00a0ch\u1ec9 g\u1eedi tin nh\u1eafn l\u1ecbch \u0111\u1ecbnh k\u1ef3 khi c\u00f3 d\u1eef li\u1ec7u \u2014 n\u1ebfu l\u1ecbch kh\u00f4ng c\u00f3 d\u1eef li\u1ec7u (v\u00ed d\u1ee5 h\u00f4m nay kh\u00f4ng c\u00f3 ph\u00f2ng h\u1ecdp) th\u00ec kh\u00f4ng g\u1eedi<\/td>\n T\u1eeb phi\u00ean b\u1ea3n\u00a0RC11<\/strong>, \u0110\u1ed1i v\u1edbi c\u00e1c\u00a0l\u1ecbch t\u1ef1 \u0111\u1ed9ng \u0111\u00e3 thi\u1ebft l\u1eadp cho Agent tr\u01b0\u1edbc \u0111\u00f3<\/strong><\/a>, h\u1ec7 th\u1ed1ng s\u1ebd t\u1ef1 \u0111\u1ed9ng c\u1eadp nh\u1eadt th\u00eam quy t\u1eafc: ch\u1ec9 g\u1eedi tin nh\u1eafn khi c\u00f3 d\u1eef li\u1ec7u ph\u00e1t sinh.<\/p>\n

N\u1ebfu t\u1ea1i th\u1eddi \u0111i\u1ec3m th\u1ef1c hi\u1ec7n l\u1ecbch kh\u00f4ng ph\u00e1t sinh d\u1eef li\u1ec7u c\u1ea7n th\u00f4ng b\u00e1o, Agent s\u1ebd t\u1ef1 \u0111\u1ed9ng b\u1ecf qua vi\u1ec7c g\u1eedi tin nh\u1eafn, gi\u00fap h\u1ea1n ch\u1ebf th\u00f4ng b\u00e1o kh\u00f4ng c\u1ea7n thi\u1ebft v\u00e0 tr\u00e1nh l\u00e0m phi\u1ec1n ng\u01b0\u1eddi nh\u1eadn.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

RC10 (Ph\u00e1t h\u00e0nh ng\u00e0y 14\/08\/2026)<\/h1>\n\n\n\n\n\n\n\n\n\n
STT<\/strong><\/td>\nN\u1ed9i dung<\/strong><\/td>\nM\u00f4 t\u1ea3<\/strong><\/td>\n<\/tr>\n
1<\/td>\nPh\u00e2n quy\u1ec1n qu\u1ea3n l\u00fd \u0111\u01a1n v\u1ecb b\u00e1n h\u00e0ng<\/td>\nT\u1eeb phi\u00ean b\u1ea3n RC10<\/strong>: H\u1ec7 th\u1ed1ng cho ph\u00e9p c\u1ea5p quy\u1ec1n nhanh ch\u00f3ng cho ng\u01b0\u1eddi d\u00f9ng m\u00e0\u00a0kh\u00f4ng c\u1ea7n<\/strong> ph\u1ea3i v\u00e0o ch\u1ec9nh s\u1eeda t\u1eebng \u0111\u01a1n v\u1ecb ri\u00eang l\u1ebb nh\u01b0 tr\u01b0\u1edbc \u0111\u00e2y. Gi\u00fap ti\u1ebft ki\u1ec7m r\u1ea5t nhi\u1ec1u th\u1eddi gian qu\u1ea3n l\u00fd.<\/p>\n

Xem chi ti\u1ebft t\u1ea1i \u0111\u00e2y<\/a>.<\/td>\n<\/tr>\n

2<\/td>\nPh\u00e1t h\u00e0nh Agent l\u00ean Instagram (D\u00e0nh cho doanh nghi\u1ec7p, h\u1ed9 kinh doanh b\u00e1n h\u00e0ng tr\u00ean Instagram)<\/td>\nXem chi ti\u1ebft t\u1ea1i \u0111\u00e2y<\/a>.<\/td>\n<\/tr>\n
3<\/td>\n\n

Agent<\/strong>\u00a0tr\u1ea3 l\u1eddi comment c\u1ee7a kh\u00e1ch tr\u00ean b\u00e0i vi\u1ebft Instagram v\u00e0 t\u1ef1 \u0111\u1ed9ng g\u1eedi tin nh\u1eafn ri\u00eang cho kh\u00e1ch t\u1eeb comment \u0111\u00f3<\/p>\n<\/td>\n

\u00a0T\u1eeb phi\u00ean b\u1ea3n RC10: <\/strong>Sau khi ph\u00e1t h\u00e0nh nh\u00e2n vi\u00ean AI tr\u00ean Instagram<\/a>, nh\u00e2n vi\u00ean AI c\u00f3 th\u1ec3 t\u1ef1 \u0111\u1ed9ng thay th\u1ebf nh\u00e2n vi\u00ean trong vi\u1ec7c ph\u1ea3n h\u1ed3i tin nh\u1eafn c\u1ee7a kh\u00e1ch h\u00e0ng; \u0111\u1ed3ng th\u1eddi, khi kh\u00e1ch h\u00e0ng b\u00ecnh lu\u1eadn tr\u00ean b\u00e0i vi\u1ebft, AI s\u1ebd ch\u1ee7 \u0111\u1ed9ng ph\u1ea3n h\u1ed3i b\u00ecnh lu\u1eadn v\u00e0 g\u1eedi tin nh\u1eafn t\u1ef1 \u0111\u1ed9ng d\u1ef1a tr\u00ean n\u1ed9i dung b\u00ecnh lu\u1eadn \u0111\u00f3.<\/td>\n<\/tr>\n
4<\/td>\n\n

Qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean AI<\/strong>\u00a0nh\u1eadn c\u1ea3nh b\u00e1o khi Agent kh\u00f4ng g\u1eedi \u0111\u01b0\u1ee3c tin nh\u1eafn cho kh\u00e1ch h\u00e0ng tr\u00ean Facebook<\/p>\n<\/td>\n

Khi kh\u00e1ch h\u00e0ng k\u1ebft n\u1ed1i nh\u00e2n vi\u00ean AI v\u1edbi Facebook nh\u01b0ng sau \u0111\u00f3 \u0111\u1ed5i m\u1eadt kh\u1ea9u Facebook, k\u1ebft n\u1ed1i c\u00f3 th\u1ec3 b\u1ecb gi\u00e1n \u0111o\u1ea1n. Nh\u00e2n vi\u00ean AI v\u1eabn ti\u1ebfp t\u1ee5c t\u1ea1o v\u00e0 g\u1eedi ph\u1ea3n h\u1ed3i, nh\u01b0ng kh\u00e1ch h\u00e0ng kh\u00f4ng nh\u00ecn th\u1ea5y tin nh\u1eafn tr\u00ean Facebook.<\/p>\n

V\u00ec v\u1eady, t\u1eeb phi\u00ean b\u1ea3n RC10: <\/strong>h\u1ec7 th\u1ed1ng b\u1ed5 sung th\u00f4ng b\u00e1o t\u1ea1i bi\u1ec3u t\u01b0\u1ee3ng qu\u1ea3 chu\u00f4ng \u0111\u1ec3 ng\u01b0\u1eddi d\u00f9ng nhanh ch\u00f3ng bi\u1ebft nh\u00e2n vi\u00ean AI \u0111ang g\u1eb7p l\u1ed7i k\u1ebft n\u1ed1i v\u00e0 th\u1ef1c hi\u1ec7n k\u1ebft n\u1ed1i l\u1ea1i khi c\u1ea7n.<\/p>\n

\"\"<\/p>\n

T\u1ea1i cu\u1ed9c h\u1ed9i tho\u1ea1i, n\u1ebfu g\u1eedi kh\u00f4ng th\u00e0nh c\u00f4ng, h\u1ec7 th\u1ed1ng hi\u1ec3n th\u1ecb c\u1ea3nh b\u00e1o \u201cKh\u00f4ng g\u1eedi \u0111\u01b0\u1ee3c tin nh\u1eafn\u201d<\/strong>.<\/p>\n

\"\"<\/td>\n<\/tr>\n

5<\/td>\n\n

Thay \u0111\u1ed5i v\u1ecb tr\u00ed n\u00fat Thi\u1ebft l\u1eadp theo quy chu\u1ea9n c\u1ee7a MISA<\/p>\n<\/td>\n

Xem chi ti\u1ebft t\u1ea1i \u0111\u00e2y<\/a>.<\/td>\n<\/tr>\n
6<\/td>\n\n

Qu\u1ea3n l\u00fd b\u1ed9 nh\u1edb c\u1ee7a Agent n\u1ed9i b\u1ed9<\/p>\n<\/td>\n

Xem chi ti\u1ebft t\u1ea1i \u0111\u00e2y<\/a>.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

RC9 (Ph\u00e1t h\u00e0nh ng\u00e0y 28\/07\/2026)<\/h1>\n\n\n\n\n\n\n\n\n\n\n\n
\n

STT<\/strong><\/p>\n<\/td>\n

\n

N\u1ed9i dung<\/strong><\/p>\n<\/td>\n

\n

M\u00f4 t\u1ea3<\/strong><\/p>\n<\/td>\n<\/tr>\n

\n

1<\/p>\n<\/td>\n

\n

Ng\u01b0\u1eddi hu\u1ea5n luy\u1ec7n k\u1ebft <\/strong>n\u1ed1i \u1ee9ng d\u1ee5ng b\u00ean th\u1ee9 ba cho Agent<\/p>\n<\/td>\n

\n

Agent kh\u00f4ng b\u1ecb gi\u1edbi h\u1ea1n b\u1edfi k\u1ef9 n\u0103ng m\u1eb7c \u0111\u1ecbnh \u2014 m\u1edf r\u1ed9ng theo \u0111\u00fang c\u00f4ng c\u1ee5 m\u00e0 doanh nghi\u1ec7p \u0111ang d\u00f9ng, \u00e1p d\u1ee5ng \u0111\u01b0\u1ee3c cho m\u1ecdi lo\u1ea1i Agent<\/p>\n<\/td>\n<\/tr>\n

\n

2<\/p>\n<\/td>\n

\n

Ph\u00e1t h\u00e0nh Agent tr\u00ean k\u00eanh Zalo c\u00e1 nh\u00e2n<\/p>\n<\/td>\n

\n

Ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng ngay tr\u00ean n\u1ec1n t\u1ea3ng quen thu\u1ed9c nh\u1ea5t \u2014 kh\u00f4ng c\u1ea7n kh\u00e1ch chuy\u1ec3n sang k\u00eanh kh\u00e1c \u0111\u1ec3 \u0111\u01b0\u1ee3c t\u01b0 v\u1ea5n; \u00e1p d\u1ee5ng \u0111\u01b0\u1ee3c cho c\u1ea3 doanh nghi\u1ec7p l\u1eabn h\u1ed9 kinh doanh, c\u00e1 nh\u00e2n kinh doanh<\/p>\n

Xem chi ti\u1ebft t\u1ea1i \u0111\u00e2y<\/a>.<\/p>\n<\/td>\n<\/tr>\n

\n

3<\/p>\n<\/td>\n

\n

Ph\u00e2n quy\u1ec1n \u0111\u1ed1i t\u01b0\u1ee3ng \u0111\u01b0\u1ee3c xem v\u00e0 t\u01b0\u01a1ng t\u00e1c Agent n\u1ed9i b\u1ed9 theo ph\u00f2ng ban khi ph\u00e1t h\u00e0nh l\u00ean AMIS Chat<\/p>\n<\/td>\n

T\u1eeb phi\u00ean b\u1ea3n RC9<\/strong>, AMIS Chat h\u1ed7 tr\u1ee3 ph\u00e2n quy\u1ec1n Agent n\u1ed9i b\u1ed9 t\u1ef1 t\u1ea1o<\/strong> theo ng\u01b0\u1eddi d\u00f9ng ho\u1eb7c ph\u00f2ng ban<\/strong>. Ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 ki\u1ec3m so\u00e1t \u0111\u1ed1i t\u01b0\u1ee3ng \u0111\u01b0\u1ee3c xem v\u00e0 t\u01b0\u01a1ng t\u00e1c v\u1edbi t\u1eebng Agent.<\/p>\n

T\u00ednh n\u0103ng gi\u00fap doanh nghi\u1ec7p b\u1ea3o m\u1eadt th\u00f4ng tin<\/strong>, ki\u1ec3m so\u00e1t ph\u1ea1m vi s\u1eed d\u1ee5ng v\u00e0 tri\u1ec3n khai c\u00e1c Agent chuy\u00ean bi\u1ec7t ph\u00f9 h\u1ee3p v\u1edbi t\u1eebng ph\u00f2ng ban, nghi\u1ec7p v\u1ee5.<\/p>\n

Xem chi ti\u1ebft t\u1ea1i \u0111\u00e2y<\/a>.<\/p>\n

<\/td>\n<\/tr>\n

\n

4<\/p>\n<\/td>\n

\n

T\u00ecm ki\u1ebfm nh\u00e2n vi\u00ean theo email khi th\u00eam th\u00e0nh vi\u00ean v\u00e0o \u1ee9ng d\u1ee5ng<\/p>\n<\/td>\n

\n

T\u1eeb phi\u00ean b\u1ea3n RC9<\/strong>, h\u1ec7 th\u1ed1ng \u0111\u00e1p \u1ee9ng t\u00ednh n\u0103ng t\u00ecm ki\u1ebfm nh\u00e2n vi\u00ean theo email khi th\u00eam th\u00e0nh vi\u00ean v\u00e0o \u1ee9ng d\u1ee5ng<\/strong>, gi\u00fap qu\u1ea3n tr\u1ecb vi\u00ean nhanh ch\u00f3ng x\u00e1c \u0111\u1ecbnh \u0111\u00fang nh\u00e2n vi\u00ean c\u1ea7n th\u00eam.<\/p>\n

\"\"<\/p>\n<\/td>\n<\/tr>\n

\n

5<\/p>\n<\/td>\n

\n

Ph\u00e2n quy\u1ec1n truy c\u1eadp v\u00e0 thao t\u00e1c tab Th\u01b0 vi\u1ec7n k\u1ebft n\u1ed1i cho t\u1eebng vai tr\u00f2<\/p>\n<\/td>\n

\n

\n<\/td>\n<\/tr>\n

\n

6<\/p>\n<\/td>\n

\n

Kh\u00e1ch h\u00e0ng nh\u1eadn c\u00e2u tr\u1ea3 l\u1eddi t\u1eeb Agent tr\u00ean website d\u1ea1ng th\u1ebb card c\u00f3 nhi\u1ec1u h\u00ecnh \u1ea3nh v\u00e0 n\u00fat h\u00e0nh \u0111\u1ed9ng<\/p>\n<\/td>\n

\n

\n<\/td>\n<\/tr>\n

\n

7<\/p>\n<\/td>\n

\n

\u0110\u00e0o t\u1ea1o nh\u00e2n vi\u00ean AI qua h\u1ed9i tho\u1ea1i<\/p>\n<\/td>\n

Tr\u01b0\u1edbc phi\u00ean b\u1ea3n RC9<\/strong>, ph\u1ea7n m\u1ec1m b\u1ed5 sung t\u00ednh n\u0103ng \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean AI ngay trong h\u1ed9i tho\u1ea1i<\/strong>, cho ph\u00e9p anh\/ch\u1ecb c\u1eadp nh\u1eadt, ch\u1ec9nh s\u1eeda ho\u1eb7c b\u1ed5 sung tri th\u1ee9c tr\u1ef1c ti\u1ebfp khi \u0111ang tr\u00f2 chuy\u1ec7n v\u1edbi Agent. Thay v\u00ec thao t\u00e1c th\u1ee7 c\u00f4ng tr\u00ean kho tri th\u1ee9c, m\u1ecdi thay \u0111\u1ed5i \u0111\u1ec1u \u0111\u01b0\u1ee3c AI \u0111\u1ec1 xu\u1ea5t v\u00e0 ch\u1ec9 \u00e1p d\u1ee5ng khi anh\/ch\u1ecb ph\u00ea duy\u1ec7t, gi\u00fap \u0111\u1ea3m b\u1ea3o ki\u1ec3m so\u00e1t v\u00e0 r\u00fat ng\u1eafn th\u1eddi gian qu\u1ea3n l\u00fd.<\/p>\n

Xem chi ti\u1ebft t\u1ea1i \u0111\u00e2y<\/a>.<\/td>\n<\/tr>\n

\n

8<\/p>\n<\/td>\n

Tr\u1ee3 gi\u00fap nhanh t\u1ea1i Header<\/td>\nT\u1eeb phi\u00ean b\u1ea3n RC9<\/strong>, ph\u1ea7n m\u1ec1m \u0111\u00e1p \u1ee9ng Tr\u1ee3 gi\u00fap nhanh t\u1ea1i Header.<\/p>\n

Kh\u00e1ch h\u00e0ng ch\u1ec9 c\u1ea7n nh\u1ea5n v\u00e0o\u00a0icon Tr\u1ee3 gi\u00fap<\/strong>\u00a0ngay tr\u00ean thanh ti\u00eau \u0111\u1ec1 (header) c\u1ee7a giao di\u1ec7n.<\/p>\n

    \n
  • H\u1ec7 th\u1ed1ng t\u1ef1 \u0111\u1ed9ng hi\u1ec3n th\u1ecb \u0111\u00fang b\u00e0i h\u01b0\u1edbng d\u1eabn d\u00e0nh ri\u00eang cho t\u00ednh n\u0103ng m\u00e0 kh\u00e1ch h\u00e0ng \u0111ang s\u1eed d\u1ee5ng <\/strong>gi\u00fap kh\u00f4ng c\u00f2n ph\u1ea3i m\u1ea5t c\u00f4ng t\u00ecm ki\u1ebfm th\u1ee7 c\u00f4ng trong kho h\u01b0\u1edbng d\u1eabn chung, gi\u00fap tr\u1ea3i nghi\u1ec7m s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m tr\u1edf n\u00ean nhanh ch\u00f3ng h\u01a1n r\u1ea5t nhi\u1ec1u<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    RC8 (Ph\u00e1t h\u00e0nh ng\u00e0y 07\/07\/2026)<\/strong><\/h1>\n\n\n\n\n\n\n\n
    \n

    STT<\/strong><\/p>\n<\/td>\n

    		\n

    N\u1ed9i dung<\/strong><\/p>\n<\/td>\n

    		\n

    M\u00f4 t\u1ea3<\/strong><\/p>\n<\/td>\n<\/tr>\n

    \n

    1<\/p>\n<\/td>\n

    		\n

    Ng\u01b0\u1eddi hu\u1ea5n luy\u1ec7n <\/strong>ch\u1ee7 \u0111\u1ed9ng \u0111\u00e1nh gi\u00e1 l\u1ecbch s\u1eed h\u1ed9i tho\u1ea1i c\u1ee7a agent \u0111\u00e3 t\u1ea1o (c\u1ea3 agent b\u00ean ngo\u00e0i v\u00e0 agent n\u1ed9i b\u1ed9)<\/p>\n<\/td>\n

    		\n

    T\u1eeb phi\u00ean b\u1ea3n RC8<\/strong>: h\u1ec7 th\u1ed1ng b\u1ed5 sung t\u00ednh n\u0103ng \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng ph\u1ea3n h\u1ed3i v\u00e0 h\u1ed9i tho\u1ea1i c\u1ee7a Agent. Ng\u01b0\u1eddi d\u00f9ng c\u00f3 th\u1ec3 Like\/Dislike, g\u1eedi \u0111\u00e1nh gi\u00e1 chi ti\u1ebft, \u0111\u00e1nh gi\u00e1 t\u1ed5ng th\u1ec3 h\u1ed9i tho\u1ea1i v\u00e0 theo d\u00f5i tr\u1ea1ng th\u00e1i x\u1eed l\u00fd, gi\u00fap c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng v\u1eadn h\u00e0nh.<\/p>\n

    Xem chi ti\u1ebft t\u1ea1i \u0111\u00e2y<\/a>.<\/p>\n<\/td>\n<\/tr>\n

    2<\/td>\nXem ti\u1ebfn tr\u00ecnh x\u1eed l\u00fd khi chat v\u1edbi Nh\u00e2n vi\u00ean AI n\u1ed9i b\u1ed9<\/td>\nT\u1eeb phi\u00ean b\u1ea3n RC8<\/strong>: H\u1ec7 th\u1ed1ng \u0111\u00e1p \u1ee9ng thi\u1ebft l\u1eadp v\u00e0 theo d\u00f5i ti\u1ebfn tr\u00ecnh x\u1eed l\u00fd (timeline) khi t\u01b0\u01a1ng t\u00e1c v\u1edbi Nh\u00e2n vi\u00ean AI n\u1ed9i b\u1ed9. Gi\u00fap nh\u00e2n vi\u00ean n\u1eafm b\u1eaft qu\u00e1 tr\u00ecnh h\u1ec7 th\u1ed1ng \u0111ang x\u1eed l\u00fd \u0111\u1ebfn b\u01b0\u1edbc n\u00e0o, Agent n\u00e0o \u0111ang tham gia v\u00e0 k\u1ebft qu\u1ea3 \u0111ang \u0111\u01b0\u1ee3c t\u1ed5ng h\u1ee3p ra sao ngay trong h\u1ed9i tho\u1ea1i.<\/p>\n

    Xem chi ti\u1ebft t\u1ea1i \u0111\u00e2y<\/a>.<\/td>\n<\/tr>\n

    \n

    3<\/p>\n<\/td>\n

    		\n

    [Mobile] <\/strong>T\u01b0\u01a1ng t\u00e1c Voice tr\u00ean khung Chat\u00a0<\/strong><\/p>\n<\/td>\n

    		\n

    T\u1eeb phi\u00ean b\u1ea3n<\/strong>\u00a0RC8<\/strong>, phi\u00ean b\u1ea3n mobile cho ph\u00e9p ng\u01b0\u1eddi d\u00f9ng t\u01b0\u01a1ng t\u00e1c v\u1edbi Agent b\u1eb1ng gi\u1ecdng n\u00f3i<\/strong>\u00a0m\u1ed9t c\u00e1ch nhanh ch\u00f3ng v\u00e0 t\u1ef1 nhi\u00ean. Thay v\u00ec nh\u1eadp li\u1ec7u b\u1eb1ng v\u0103n b\u1ea3n, b\u1ea1n ch\u1ec9 c\u1ea7n\u00a0ra l\u1ec7nh b\u1eb1ng gi\u1ecdng n\u00f3i<\/strong>, Agent s\u1ebd ti\u1ebfp nh\u1eadn v\u00e0\u00a0ph\u1ea3n h\u1ed3i \u0111\u1ed3ng th\u1eddi b\u1eb1ng c\u1ea3 v\u0103n b\u1ea3n v\u00e0 \u00e2m thanh<\/strong>, gi\u00fap n\u00e2ng cao tr\u1ea3i nghi\u1ec7m s\u1eed d\u1ee5ng, \u0111\u1eb7c bi\u1ec7t thu\u1eadn ti\u1ec7n khi \u0111ang di chuy\u1ec3n ho\u1eb7c c\u1ea7n thao t\u00e1c nhanh.<\/p>\n

    Nh\u1ea5n v\u00e0o bi\u1ec3u t\u01b0\u1ee3ng micro<\/strong>\u00a0(n\u1eb1m ngay g\u00f3c ph\u1ea3i khung nh\u1eadp li\u1ec7u) \u0111\u1ec3 ra l\u1ec7nh b\u1eb1ng gi\u1ecdng n\u00f3i<\/p>\n

    \"\"<\/p>\n<\/td>\n<\/tr>\n

    \n

    4<\/p>\n<\/td>\n

    		\n

    Kh\u00e1ch h\u00e0ng m\u1edbi <\/strong>\u0111\u01b0\u1ee3c h\u01b0\u1edbng d\u1eabn t\u1eebng b\u01b0\u1edbc ti\u1ebfp c\u1eadn v\u00e0 s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m \u2014 khi \u0111\u0103ng nh\u1eadp l\u1ea7n \u0111\u1ea7u<\/p>\n<\/td>\n

    		\n

    T\u1eeb phi\u00ean b\u1ea3n RC8<\/strong>, Ngay khi \u0111\u0103ng nh\u1eadp\u00a0Agentwork<\/strong>\u00a0l\u1ea7n \u0111\u1ea7u ti\u00ean, h\u1ec7 th\u1ed1ng s\u1ebd hi\u1ec3n th\u1ecb b\u1ed9 h\u01b0\u1edbng d\u1eabn c\u00e1c b\u01b0\u1edbc b\u1eaft \u0111\u1ea7u s\u1eed d\u1ee5ng c\u1ef1c k\u1ef3 tr\u1ef1c quan, \u0111i k\u00e8m v\u1edbi\u00a0video h\u01b0\u1edbng d\u1eabn<\/strong>\u00a0chi ti\u1ebft. \u0110i\u1ec1u n\u00e0y gi\u00fap ng\u01b0\u1eddi d\u00f9ng nhanh ch\u00f3ng l\u00e0m quen v\u1edbi c\u00e1c t\u00ednh n\u0103ng ch\u00ednh v\u00e0 r\u00fat ng\u1eafn t\u1ed1i \u0111a th\u1eddi gian l\u00e0m quen ban \u0111\u1ea7u.<\/p>\n

    \"\"<\/p>\n

    Ngo\u00e0i ra, h\u1ec7 th\u1ed1ng b\u1ed1 tr\u00ed s\u1eb5n n\u00fat\u00a0\u201cB\u1eaft \u0111\u1ea7u s\u1eed d\u1ee5ng\u201d<\/strong>\u00a0ngay tr\u00ean thanh \u0111i\u1ec1u h\u01b0\u1edbng \u0111\u1ea7u trang, cho ph\u00e9p ng\u01b0\u1eddi d\u00f9ng\u00a0m\u1edf l\u1ea1i h\u01b0\u1edbng d\u1eabn b\u1ea5t c\u1ee9 l\u00fac n\u00e0o<\/strong> khi c\u1ea7n.<\/p>\n

    \"\"<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    RC7 (Ph\u00e1t h\u00e0nh ng\u00e0y 15\/06\/2026)<\/strong><\/h1>\n\n\n\n\n\n\n\n\n\n\n\n\n\n
    \n

    STT<\/strong><\/p>\n<\/td>\n

    		\n

    N\u1ed9i dung<\/strong><\/p>\n<\/td>\n

    		\n

    M\u00f4 t\u1ea3<\/strong><\/p>\n<\/td>\n<\/tr>\n

    \n

    1<\/p>\n<\/td>\n

    		\n

    [Ph\u1ea3n h\u1ed3i & Ch\u1ea5t l\u01b0\u1ee3ng] <\/strong>Like\/Dislike t\u1eebng c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a AVA n\u1ed9i b\u1ed9<\/p>\n<\/td>\n

    		\n

    T\u1eeb phi\u00ean b\u1ea3n RC7<\/strong>: Khi chat v\u1edbi AVA n\u1ed9i b\u1ed9, nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 b\u00e0y t\u1ecf h\u00e0i l\u00f2ng ho\u1eb7c kh\u00f4ng h\u00e0i l\u00f2ng ngay v\u1edbi m\u1ed7i c\u00e2u tr\u1ea3 l\u1eddi.<\/p>\n

    \"\"<\/p>\n

    Ngo\u00e0i ra,\u00a0\u0111\u1ecbnh k\u1ef3 90 ng\u00e0y<\/strong>, h\u1ec7 th\u1ed1ng s\u1ebd hi\u1ec3n th\u1ecb form \u0111\u00e1nh gi\u00e1 t\u1ed5ng th\u1ec3 m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng.<\/p>\n

    \"\"<\/p>\n

    H\u00e3y d\u00e0nh ch\u00fat th\u1eddi gian \u0111\u1ec3 l\u1ea1i \u0111\u00e1nh gi\u00e1 c\u1ee7a b\u1ea1n. \u0110\u00e2y l\u00e0 nh\u1eefng \u0111\u00f3ng g\u00f3p \u0111\u1ec3 MISA ti\u1ebfp t\u1ee5c c\u1ea3i thi\u1ec7n v\u00e0 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a AVA!<\/strong><\/p>\n<\/td>\n<\/tr>\n

    \n

    2<\/p>\n<\/td>\n

    		\n

    [Hu\u1ea5n luy\u1ec7n Agent] <\/strong>Thi\u1ebft l\u1eadp \u0111\u1ed9 d\u00e0i c\u00e2u tr\u1ea3 l\u1eddi theo t\u1eebng k\u00eanh<\/p>\n<\/td>\n

    		T\u1eeb phi\u00ean b\u1ea3n RC7<\/strong>, MISA Agentwork cung c\u1ea5p s\u1eb5n c\u00e1c thi\u1ebft l\u1eadp ch\u1ec9 d\u1eabn \u0111\u1ec3 AI Agent<\/strong> c\u00f3 th\u1ec3 \u0111\u01b0a ra c\u00e2u tr\u1ea3 l\u1eddi ph\u00f9 h\u1ee3p v\u1edbi \u0111\u1eb7c th\u00f9 c\u1ee7a t\u1eebng k\u00eanh chat.<\/p>\n

    \u0110\u00e1p \u1ee9ng v\u1edbi m\u1eabu nh\u00e2n vi\u00ean AI H\u00e0nh ch\u00ednh c\u00f4ng qu\u1ed1c gia<\/strong> v\u00e0 nh\u00e2n vi\u00ean AI t\u01b0 v\u1ea5n t\u1ea1i B\u1ed9 C\u00f4ng an<\/strong>.<\/p>\n

      \n
    • V\u1edbi c\u00e1c k\u00eanh\u00a0Facebook, Zalo, Web chat (tr\u1ea3 l\u1eddi b\u1eb1ng text)<\/strong> \u2192 n\u00ean s\u1eed d\u1ee5ng thi\u1ebft l\u1eadp ch\u1ec9 d\u1eabn t\u1ea1i b\u01b0\u1edbc Th\u00f4ng tin chung <\/strong>\u0111\u1ec3 c\u00e2u tr\u1ea3 l\u1eddi hi\u1ec3n th\u1ecb ph\u00f9 h\u1ee3p nh\u1ea5t khi \u0111\u1ecdc.<\/li>\n
    • V\u1edbi k\u00eanh Robot (tr\u1ea3 l\u1eddi b\u1eb1ng gi\u1ecdng n\u00f3i)<\/strong>\u00a0\u2192 n\u00ean s\u1eed d\u1ee5ng\u00a0ch\u1ec9 d\u1eabn thay th\u1ebf t\u1ea1i b\u01b0\u1edbc Ph\u00e1t h\u00e0nh <\/strong>\u0111\u1ec3 c\u00e2u tr\u1ea3 l\u1eddi t\u1ef1 nhi\u00ean, ph\u00f9 h\u1ee3p nh\u1ea5t khi nghe.<\/li>\n
    • Xem chi ti\u1ebft t\u1ea1i \u0111\u00e2y<\/a>.<\/li>\n<\/ul>\n

      Xem th\u00eam: Ph\u00e1t h\u00e0nh nh\u00e2n vi\u00ean AI tr\u00ean Robot<\/a><\/td>\n<\/tr>\n

    \n

    3<\/p>\n<\/td>\n

    		\n

    [B\u1ed9 nh\u1edb & C\u00e1 nh\u00e2n h\u00f3a] <\/strong>X\u01b0ng h\u00f4 theo c\u00e1ch c\u1ee7a kh\u00e1ch\u00a0\u2014 Nh\u00e2n vi\u00ean AI t\u1ef1 \u0111\u1ed9ng x\u01b0ng h\u00f4 l\u1ea1i theo c\u00e1ch kh\u00e1ch \u0111\u00e3 d\u00f9ng tr\u01b0\u1edbc<\/p>\n<\/td>\n

    		\n

    T\u1ea1o c\u1ea3m gi\u00e1c t\u1ef1 nhi\u00ean, th\u00e2n thi\u1ec7n \u2014 \u0111\u1eb7c bi\u1ec7t ph\u00f9 h\u1ee3p v\u1edbi kh\u00e1ch h\u00e0ng Vi\u1ec7t Nam<\/p>\n<\/td>\n<\/tr>\n

    \n

    4<\/p>\n<\/td>\n

    		\n

    [Tr\u1ea3i nghi\u1ec7m Nh\u00e2n vi\u00ean AI phong ph\u00fa h\u01a1n] <\/strong>Tr\u00edch d\u1eabn ngu\u1ed3n khi tr\u1ea3 l\u1eddi – Agent n\u1ed9i b\u1ed9 ch\u1ec9 r\u00f5 c\u00e2u tr\u1ea3 l\u1eddi l\u1ea5y t\u1eeb t\u00e0i li\u1ec7u n\u00e0o ho\u1eb7c t\u1eeb d\u1eef li\u1ec7u n\u00e0o trong \u1ee9ng d\u1ee5ng<\/p>\n<\/td>\n

    		\n

    T\u1eeb phi\u00ean b\u1ea3n\u00a0RC7<\/strong>, MISA Agentwork b\u1ed5 sung t\u00ednh n\u0103ng\u00a0tr\u00edch d\u1eabn ngu\u1ed3n c\u00e2u tr\u1ea3 l\u1eddi<\/strong>\u00a0cho AVA n\u1ed9i b\u1ed9.<\/p>\n

      \n
    • Khi AI tr\u1ea3 l\u1eddi, n\u00f3 s\u1ebd\u00a0ghi r\u00f5 th\u00f4ng tin \u0111\u00f3 l\u1ea5y t\u1eeb \u0111\u00e2u<\/strong>\u00a0(t\u00e0i li\u1ec7u n\u00e0o, d\u1eef li\u1ec7u n\u00e0o trong h\u1ec7 th\u1ed1ng).<\/li>\n
    • Ng\u01b0\u1eddi d\u00f9ng c\u00f3 th\u1ec3\u00a0ki\u1ec3m tra l\u1ea1i ngay<\/strong>, kh\u00f4ng c\u1ea7n t\u00ecm th\u1ee7 c\u00f4ng \u2192 t\u0103ng \u0111\u1ed9 tin c\u1eady.<\/li>\n<\/ul>\n

      L\u01b0u \u00fd<\/strong>: AVA s\u1ebd tr\u00edch d\u1eabn t\u1eeb ch\u00ednh d\u1eef li\u1ec7u\/t\u00e0i li\u1ec7u m\u00e0 \u0111\u01a1n v\u1ecb \u0111\u00e3 n\u1ea1p v\u00e0o.<\/strong><\/em><\/td>\n<\/tr>\n

    \n

    5<\/p>\n<\/td>\n

    		\n

    [B\u1ea3o m\u1eadt & Tu\u00e2n th\u1ee7] <\/strong>X\u00e1c nh\u1eadn th\u1ecfa thu\u1eadn s\u1eed d\u1ee5ng v\u00e0 th\u1ecfa thu\u1eadn x\u1eed l\u00fd d\u1eef li\u1ec7u c\u00e1 nh\u00e2n – hi\u1ec3n th\u1ecb v\u00e0 y\u00eau c\u1ea7u kh\u00e1ch h\u00e0ng x\u00e1c nh\u1eadn khi s\u1eed d\u1ee5ng Agentwork l\u1ea7n \u0111\u1ea7u ti\u00ean<\/p>\n<\/td>\n

    		\n

    \u0110\u1ea3m b\u1ea3o tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u c\u00e1 nh\u00e2n; kh\u00e1ch h\u00e0ng hi\u1ec3u r\u00f5 quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 khi s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5<\/p>\n<\/td>\n<\/tr>\n

    \n

    6<\/p>\n<\/td>\n

    		\n

    [M\u1edf r\u1ed9ng k\u00eanh ph\u00e1t h\u00e0nh] <\/strong>M\u1eabu Agent b\u00e1n ph\u1ea7n m\u1ec1m MISA k\u1ebft n\u1ed1i v\u1edbi AMIS Support<\/p>\n<\/td>\n

    		\n

    T\u1eeb phi\u00ean b\u1ea3n RC7<\/strong>, MISA Agentwork \u0111\u00e1p \u1ee9ng ph\u00e1t h\u00e0nh nh\u00e2n vi\u00ean AI t\u01b0 v\u1ea5n d\u1ecbch v\u1ee5 ph\u1ea7n m\u1ec1m cho MISA tr\u00ean AMIS Support.<\/p>\n

    Xem chi ti\u1ebft t\u1ea1i \u0111\u00e2y<\/a>.<\/td>\n<\/tr>\n

    \n

    7<\/p>\n<\/td>\n

    		\n

    [Robot & H\u00e0nh ch\u00ednh c\u00f4ng] <\/strong>Robot l\u1ec5 t\u00e2n h\u01b0\u1edbng d\u1eabn \u0111\u00fang qu\u1ea7y, c\u1ea5p s\u1ed1 th\u1ee9 t\u1ef1 t\u1ef1 \u0111\u1ed9ng v\u00e0 th\u00f4ng b\u00e1o l\u01b0\u1ee3t<\/p>\n<\/td>\n

    		\n

    T\u1eeb phi\u00ean b\u1ea3n RC7<\/strong>,\u00a0MISA Agentwork \u0111\u00e1p \u1ee9ng t\u00ednh n\u0103ng l\u1ea5y s\u1ed1 th\u1ee9 t\u1ef1 ngay tr\u00ean robot ph\u1ee5c v\u1ee5 t\u1ea1i trung t\u00e2m h\u00e0nh ch\u00ednh c\u00f4ng.<\/p>\n

    Ch\u1ec9 v\u00e0i thao t\u00e1c \u0111\u01a1n gi\u1ea3n, ng\u01b0\u1eddi d\u00e2n c\u00f3 th\u1ec3 nh\u1eadn s\u1ed1, \u0111\u01b0\u1ee3c h\u01b0\u1edbng d\u1eabn \u0111\u1ebfn \u0111\u00fang n\u01a1i c\u1ea7n giao d\u1ecbch v\u00e0 gi\u1ea3m \u0111\u00e1ng k\u1ec3 th\u1eddi gian ch\u1edd \u0111\u1ee3i.<\/p>\n

    Xem chi ti\u1ebft t\u1ea1i \u0111\u00e2y<\/a>.<\/p>\n<\/td>\n<\/tr>\n

    \n

    8<\/p>\n<\/td>\n

    		\n

    [H\u00e0nh ch\u00ednh c\u00f4ng] <\/strong>N\u1ea1p th\u00f4ng tin v\u00e0 t\u00e0i li\u1ec7u \u0111\u1eb7c th\u00f9 c\u1ee7a t\u1eebng \u0111\u01a1n v\u1ecb v\u00e0o Agent l\u1ec5 t\u00e2n<\/p>\n<\/td>\n

    		T\u1eeb\u00a0phi\u00ean b\u1ea3n RC7<\/strong>,\u00a0MISA Agentwork<\/strong>\u00a0\u0111\u00e3 h\u1ed7 tr\u1ee3\u00a0n\u1ea1p th\u00eam d\u1eef li\u1ec7u \u0111\u1eb7c th\u00f9 \u0111\u1ecba ph\u01b0\u01a1ng<\/strong> cho AI Agent h\u00e0nh ch\u00ednh c\u00f4ng nh\u01b0:<\/p>\n
    \n

    9<\/p>\n<\/td>\n

    		\n

    [Robot & H\u00e0nh ch\u00ednh c\u00f4ng] <\/strong>M\u1eabu agent l\u1ec5 t\u00e2n t\u00f9y ch\u1ec9nh cho S\u1edf KHCN TP H\u00e0 N\u1ed9i – ng\u01b0\u1eddi d\u00e2n \u0111\u1eb7t l\u1ecbch h\u1eb9n g\u1eb7p v\u1edbi c\u00e1n b\u1ed9 S\u1edf tr\u1ef1c ti\u1ebfp qua Agent l\u1ec5 t\u00e2n<\/p>\n<\/td>\n

    		\n

    N\u00e2ng cao tr\u1ea3i nghi\u1ec7m ph\u1ee5c v\u1ee5, gi\u1ea3m th\u1eddi gian ch\u1edd v\u00e0 t\u1ea3i h\u00e0nh ch\u00ednh cho c\u00e1n b\u1ed9 \u2014 \u0111\u00e1p \u1ee9ng y\u00eau c\u1ea7u chuy\u1ec3n \u0111\u1ed5i s\u1ed1 c\u1ee7a S\u1edf<\/p>\n<\/td>\n<\/tr>\n

    \n

    10<\/p>\n<\/td>\n

    		\n

    [Robot & H\u00e0nh ch\u00ednh c\u00f4ng] <\/strong>Robot Lock Mode – y\u00eau c\u1ea7u PIN khi tho\u00e1t \u1ee9ng d\u1ee5ng Robot<\/p>\n<\/td>\n

    		\n

    T\u1eeb phi\u00ean b\u1ea3n RC7<\/strong>, MISA Agentwork \u0111\u00e1p \u1ee9ng t\u00ednh n\u0103ng: Thi\u1ebft l\u1eadp y\u00eau c\u1ea7u nh\u1eadp m\u00e3 PIN khi tho\u00e1t \u1ee9ng d\u1ee5ng Robot \u0111\u1ec3 b\u1ea3o v\u1ec7 thi\u1ebft b\u1ecb Robot t\u1ea1i qu\u1ea7y c\u00f4ng c\u1ed9ng kh\u1ecfi truy c\u1eadp tr\u00e1i ph\u00e9p, \u0111\u1ea3m b\u1ea3o d\u1ecbch v\u1ee5 kh\u00f4ng b\u1ecb gi\u00e1n \u0111o\u1ea1n.<\/p>\n

    Xem chi ti\u1ebft t\u1ea1i \u0111\u00e2y<\/a>.<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

     <\/p>\n","protected":false},"excerpt":{"rendered":"

    RC12 (Ph\u00e1t h\u00e0nh ng\u00e0y 23\/09\/2026) STT N\u1ed9i dung M\u00f4 t\u1ea3 1 Ph\u00e2n quy\u1ec1n cho m\u1ed9t s\u1ed1 ng\u01b0\u1eddi c\u1ee5 th\u1ec3 qu\u1ea3n l\u00fd \u0111\u01a1n v\u1ecb b\u00e1n h\u00e0ng T\u1eeb phi\u00ean b\u1ea3n RC12, h\u1ec7 th\u1ed1ng cho ph\u00e9p ph\u00e2n quy\u1ec1n qu\u1ea3n l\u00fd \u0111\u01a1n v\u1ecb b\u00e1n h\u00e0ng cho ng\u01b0\u1eddi d\u00f9ng m\u00e0 kh\u00f4ng c\u1ea7n truy c\u1eadp tr\u1ef1c…<\/p>\n","protected":false},"author":17,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"ht-kb-category":[99],"ht-kb-tag":[],"class_list":["post-3721","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-hanh-chinh-cong-benh-vien-truong-hoc-tuyen-dung"],"acf":[],"_links":{"self":[{"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb\/3721","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/agentwork\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/agentwork\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"\/agentwork\/wp-json\/wp\/v2\/comments?post=3721"}],"version-history":[{"count":4,"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb\/3721\/revisions"}],"predecessor-version":[{"id":6463,"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb\/3721\/revisions\/6463"}],"wp:attachment":[{"href":"\/agentwork\/wp-json\/wp\/v2\/media?parent=3721"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb-category?post=3721"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb-tag?post=3721"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}