{"id":1357,"date":"2026-04-08T02:52:11","date_gmt":"2026-04-08T02:52:11","guid":{"rendered":"\/agentwork\/?post_type=ht_kb&#038;p=1357"},"modified":"2026-07-21T09:43:54","modified_gmt":"2026-07-21T09:43:54","slug":"phat-hanh-nhan-vien-ai-ban-hang-online-tren-nen-tang-zalo-oa","status":"publish","type":"ht_kb","link":"\/agentwork\/knowledge-base\/phat-hanh-nhan-vien-ai-ban-hang-online-tren-nen-tang-zalo-oa\/","title":{"rendered":"Ph\u00e1t h\u00e0nh nh\u00e2n vi\u00ean AI b\u00e1n h\u00e0ng online tr\u00ean n\u1ec1n t\u1ea3ng Zalo OA (Doanh nghi\u1ec7p)"},"content":{"rendered":"<h3 style=\"text-align: justify;\"><strong>1. T\u1ed5ng quan<\/strong><\/h3>\n<p style=\"text-align: justify;\">B\u00e0i vi\u1ebft n\u00e0y h\u01b0\u1edbng d\u1eabn anh\/ch\u1ecb\u00a0<strong>k\u1ebft n\u1ed1i v\u00e0 ph\u00e1t h\u00e0nh nh\u00e2n vi\u00ean AI tr\u00ean Zalo Official Account (OA)<\/strong> \u0111\u1ec3 AI t\u1ef1 \u0111\u1ed9ng ph\u1ea3n h\u1ed3i tin nh\u1eafn kh\u00e1ch h\u00e0ng tr\u00ean Zalo.<\/p>\n<p style=\"text-align: justify;\">N\u1ed9i dung g\u1ed3m:\u00a0<strong>k\u1ebft n\u1ed1i Zalo OA<\/strong>,\u00a0<strong>c\u1ea5p quy\u1ec1n truy c\u1eadp<\/strong>, v\u00e0\u00a0<strong>thi\u1ebft l\u1eadp th\u1eddi gian ho\u1ea1t \u0111\u1ed9ng \u0111\u1ec3 ph\u00e1t h\u00e0nh<\/strong>.<br \/>\n\u00c1p d\u1ee5ng cho\u00a0<strong>Qu\u1ea3n tr\u1ecb vi\u00ean<\/strong>,\u00a0<strong>nh\u00e2n s\u1ef1 v\u1eadn h\u00e0nh AI<\/strong>\u00a0t\u1ea1i doanh nghi\u1ec7p. (Ch\u1ec9 h\u1ed7 tr\u1ee3\u00a0<strong>Zalo OA Doanh nghi\u1ec7p<\/strong>, kh\u00f4ng \u00e1p d\u1ee5ng cho c\u01a1 quan nh\u00e0 n\u01b0\u1edbc).<\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #ff0000;\">H\u1ec7 th\u1ed1ng ch\u1ec9 h\u1ed7 tr\u1ee3 k\u1ebft n\u1ed1i v\u1edbi\u00a0<strong>Zalo OA Doanh nghi\u1ec7p<\/strong>\u00a0(Kh\u00f4ng h\u1ed7 tr\u1ee3 Zalo OA C\u01a1 quan nh\u00e0 n\u01b0\u1edbc).<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\"><strong><em>Xem th\u00eam: <\/em><\/strong><\/span><\/p>\n<ul style=\"list-style-type: circle; text-align: justify;\">\n<li><span style=\"color: #ff0000;\"><em><span style=\"color: #000000;\"><a href=\"https:\/\/helpamis.misa.vn\/agentwork\/knowledge-base\/huong-dan-dang-ky-tai-khoan-zalo-oa-doanh-nghiep\/\" target=\"_blank\" rel=\"noopener\">H\u01b0\u1edbng d\u1eabn \u0111\u0103ng k\u00fd t\u00e0i kho\u1ea3n Zalo OA doanh nghi\u1ec7p<\/a>.<\/span><\/em><\/span><\/li>\n<li><a href=\"https:\/\/helpamis.misa.vn\/agentwork\/knowledge-base\/vi-sao-doanh-nghiep-nen-tich-hop-nhan-vien-ai-ban-hang-tren-zalo-oa\/\" target=\"_blank\" rel=\"noopener\"><em>V\u00ec sao doanh nghi\u1ec7p n\u00ean t\u00edch h\u1ee3p nh\u00e2n vi\u00ean AI b\u00e1n h\u00e0ng tr\u00ean Zalo OA<\/em><\/a><\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\"><strong>2. H\u01b0\u1edbng d\u1eabn th\u1ef1c hi\u1ec7n<\/strong><\/h3>\n<h4 style=\"text-align: justify;\"><strong>2.1. K\u1ebft n\u1ed1i t\u00e0i kho\u1ea3n Zalo OA<\/strong><\/h4>\n<p style=\"text-align: justify;\">B\u01b0\u1edbc n\u00e0y gi\u00fap h\u1ec7 th\u1ed1ng c\u00f3 quy\u1ec1n truy c\u1eadp v\u00e0 l\u00e0m vi\u1ec7c v\u1edbi Zalo OA.<\/p>\n<p style=\"text-align: justify;\"><strong>B\u01b0\u1edbc 1:<\/strong>\u00a0T\u1ea1i m\u00e0n h\u00ecnh\u00a0<strong>Ph\u00e1t h\u00e0nh<\/strong>, t\u00ecm m\u1ee5c\u00a0<strong>Zalo OA (Doanh nghi\u1ec7p)<\/strong>\u00a0\u2192 g\u1ea1t c\u00f4ng t\u1eafc b\u1eadt k\u00eanh, h\u1ec7 th\u1ed1ng hi\u1ec3n th\u1ecb n\u00fat k\u1ebft n\u1ed1i.<\/p>\n<p style=\"text-align: justify;\"><strong>B\u01b0\u1edbc 2:<\/strong>\u00a0Nh\u1ea5n\u00a0<strong>K\u1ebft n\u1ed1i ngay<\/strong>, h\u1ec7 th\u1ed1ng hi\u1ec3n th\u1ecb m\u00e0n h\u00ecnh \u0111\u0103ng nh\u1eadp Zalo b\u1eb1ng m\u00e3 QR.<\/p>\n<p style=\"text-align: justify;\"><img decoding=\"async\" class=\"alignnone wp-image-2069 size-large\" src=\"\/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_01-1-1024x580.jpg\" alt=\"\" width=\"1024\" height=\"580\" srcset=\"\/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_01-1-1024x580.jpg 1024w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_01-1-300x170.jpg 300w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_01-1-768x435.jpg 768w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_01-1-50x28.jpg 50w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_01-1-60x34.jpg 60w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_01-1-100x57.jpg 100w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_01-1.jpg 1222w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p style=\"text-align: justify;\"><strong>B\u01b0\u1edbc 3:<\/strong>\u00a0M\u1edf \u1ee9ng d\u1ee5ng\u00a0<strong>Zalo tr\u00ean \u0111i\u1ec7n tho\u1ea1i<\/strong>\u00a0(t\u00e0i kho\u1ea3n \u0111ang qu\u1ea3n l\u00fd OA) \u2192 d\u00f9ng t\u00ednh n\u0103ng\u00a0<strong>qu\u00e9t m\u00e3 QR<\/strong>, h\u1ec7 th\u1ed1ng hi\u1ec3n th\u1ecb m\u00e0n h\u00ecnh x\u00e1c nh\u1eadn \u0111\u0103ng nh\u1eadp.<\/p>\n<p style=\"text-align: justify;\"><img decoding=\"async\" class=\"alignnone wp-image-2071 size-large\" src=\"\/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_02-1024x548.jpg\" alt=\"\" width=\"1024\" height=\"548\" srcset=\"\/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_02-1024x548.jpg 1024w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_02-300x160.jpg 300w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_02-768x411.jpg 768w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_02-50x27.jpg 50w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_02-1536x822.jpg 1536w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_02-60x32.jpg 60w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_02-100x53.jpg 100w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_02.jpg 1649w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p style=\"text-align: justify;\"><strong>B\u01b0\u1edbc 4:<\/strong>\u00a0Nh\u1ea5n\u00a0<strong>\u0110\u0103ng nh\u1eadp<\/strong>\u00a0tr\u00ean \u0111i\u1ec7n tho\u1ea1i, h\u1ec7 th\u1ed1ng x\u00e1c nh\u1eadn k\u1ebft n\u1ed1i t\u00e0i kho\u1ea3n Zalo th\u00e0nh c\u00f4ng.<\/p>\n<p style=\"text-align: justify;\"><img decoding=\"async\" class=\"alignnone wp-image-2073 \" src=\"\/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_09-138x300.jpg\" alt=\"\" width=\"221\" height=\"480\" srcset=\"\/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_09-138x300.jpg 138w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_09-23x50.jpg 23w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_09-28x60.jpg 28w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_09-46x100.jpg 46w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_09.jpg 437w\" sizes=\"(max-width: 221px) 100vw, 221px\" \/><\/p>\n<h4 style=\"text-align: justify;\"><strong>2.2. C\u1ea5p quy\u1ec1n truy c\u1eadp Zalo OA<\/strong><\/h4>\n<p style=\"text-align: justify;\">B\u01b0\u1edbc n\u00e0y gi\u00fap nh\u00e2n vi\u00ean AI c\u00f3 \u0111\u1ee7 quy\u1ec1n \u0111\u1ec3 \u0111\u1ecdc v\u00e0 ph\u1ea3n h\u1ed3i tin nh\u1eafn.<\/p>\n<p style=\"text-align: justify;\"><strong>B\u01b0\u1edbc 1:<\/strong>\u00a0Sau khi \u0111\u0103ng nh\u1eadp, h\u1ec7 th\u1ed1ng hi\u1ec3n th\u1ecb m\u00e0n h\u00ecnh\u00a0<strong>Y\u00eau c\u1ea7u c\u1ea5p quy\u1ec1n truy c\u1eadp Official Account<\/strong>\u00a0k\u00e8m danh s\u00e1ch quy\u1ec1n API.<\/p>\n<p style=\"text-align: justify;\"><strong>B\u01b0\u1edbc 2:<\/strong>\u00a0Xem chi ti\u1ebft t\u1eebng quy\u1ec1n (n\u1ebfu c\u1ea7n) \u0111\u1ec3 hi\u1ec3u ph\u1ea1m vi truy c\u1eadp c\u1ee7a h\u1ec7 th\u1ed1ng.<\/p>\n<p style=\"text-align: justify;\"><img decoding=\"async\" class=\"alignnone wp-image-2079 size-large\" src=\"\/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_04-1-1024x533.jpg\" alt=\"\" width=\"1024\" height=\"533\" srcset=\"\/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_04-1-1024x533.jpg 1024w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_04-1-300x156.jpg 300w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_04-1-768x400.jpg 768w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_04-1-50x26.jpg 50w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_04-1-1536x799.jpg 1536w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_04-1-60x31.jpg 60w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_04-1-100x52.jpg 100w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_04-1.jpg 1653w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<ul style=\"list-style-type: circle; text-align: justify;\">\n<li>X\u1ed5 m\u0169i t\u00ean t\u1ea1i t\u1eebng quy\u1ec1n \u0111\u1ec3 xem n\u1ed9i dung chi ti\u1ebft.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><img decoding=\"async\" class=\"alignnone wp-image-2081 size-large\" src=\"\/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_05-1024x534.jpg\" alt=\"\" width=\"1024\" height=\"534\" srcset=\"\/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_05-1024x534.jpg 1024w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_05-300x156.jpg 300w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_05-768x400.jpg 768w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_05-50x26.jpg 50w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_05-1536x801.jpg 1536w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_05-60x31.jpg 60w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_05-100x52.jpg 100w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_05.jpg 1654w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p style=\"text-align: justify;\"><strong>B\u01b0\u1edbc 3:<\/strong>\u00a0T\u00edch ch\u1ecdn\u00a0<strong>T\u00f4i \u0111\u1ed3ng \u00fd\u2026<\/strong>\u00a0\u2192 nh\u1ea5n\u00a0<strong>Cho ph\u00e9p<\/strong>, h\u1ec7 th\u1ed1ng ghi nh\u1eadn quy\u1ec1n truy c\u1eadp v\u00e0 ho\u00e0n t\u1ea5t k\u1ebft n\u1ed1i.<\/p>\n<p style=\"text-align: justify;\"><img decoding=\"async\" class=\"alignnone wp-image-2083 size-large\" src=\"\/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_10-1024x532.jpg\" alt=\"\" width=\"1024\" height=\"532\" srcset=\"\/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_10-1024x532.jpg 1024w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_10-300x156.jpg 300w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_10-768x399.jpg 768w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_10-50x26.jpg 50w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_10-1536x797.jpg 1536w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_10-60x31.jpg 60w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_10-100x52.jpg 100w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_10.jpg 1653w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h4 style=\"text-align: justify;\"><strong>2.3. Thi\u1ebft l\u1eadp th\u1eddi gian ho\u1ea1t \u0111\u1ed9ng v\u00e0 ph\u00e1t h\u00e0nh<\/strong><\/h4>\n<p style=\"text-align: justify;\">B\u01b0\u1edbc n\u00e0y gi\u00fap c\u1ea5u h\u00ecnh th\u1eddi gian AI t\u1ef1 \u0111\u1ed9ng t\u01b0 v\u1ea5n v\u00e0 \u0111\u01b0a AI v\u00e0o ho\u1ea1t \u0111\u1ed9ng.<\/p>\n<p style=\"text-align: justify;\"><strong>B\u01b0\u1edbc 1:<\/strong>\u00a0Sau khi k\u1ebft n\u1ed1i th\u00e0nh c\u00f4ng (tr\u1ea1ng th\u00e1i\u00a0<strong>\u0110ang k\u1ebft n\u1ed1i<\/strong>), ch\u1ecdn\u00a0<strong>Th\u1eddi gian AI t\u1ef1 \u0111\u1ed9ng tr\u1ea3 l\u1eddi<\/strong>:<\/p>\n<ul style=\"text-align: justify;\">\n<li>Ch\u1ecdn\u00a0<strong>C\u1ea3 ng\u00e0y<\/strong>\u00a0\u0111\u1ec3 AI ho\u1ea1t \u0111\u1ed9ng 24\/7<\/li>\n<li>Ho\u1eb7c thi\u1ebft l\u1eadp\u00a0<strong>khung gi\u1edd c\u1ee5 th\u1ec3<\/strong>\u00a0(nh\u1eadp th\u1eddi gian b\u1eaft \u0111\u1ea7u v\u00e0 k\u1ebft th\u00fac), h\u1ec7 th\u1ed1ng ch\u1ec9 cho ph\u00e9p AI ho\u1ea1t \u0111\u1ed9ng trong kho\u1ea3ng th\u1eddi gian n\u00e0y<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><img decoding=\"async\" class=\"alignnone wp-image-2093 size-large\" src=\"\/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_11-1024x511.jpg\" alt=\"\" width=\"1024\" height=\"511\" srcset=\"\/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_11-1024x511.jpg 1024w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_11-300x150.jpg 300w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_11-768x383.jpg 768w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_11-50x25.jpg 50w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_11-1536x767.jpg 1536w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_11-60x30.jpg 60w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_11-100x50.jpg 100w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_11.jpg 1649w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p style=\"text-align: justify;\"><strong>B\u01b0\u1edbc 2:<\/strong>\u00a0Nh\u1ea5n\u00a0<strong>L\u01b0u v\u00e0 ph\u00e1t h\u00e0nh<\/strong>, h\u1ec7 th\u1ed1ng hi\u1ec3n th\u1ecb popup x\u00e1c nh\u1eadn.<\/p>\n<p style=\"text-align: justify;\"><strong>B\u01b0\u1edbc 3:<\/strong>\u00a0Nh\u1ea5n\u00a0<strong>\u0110\u1ed3ng \u00fd<\/strong>, h\u1ec7 th\u1ed1ng th\u1ef1c hi\u1ec7n ph\u00e1t h\u00e0nh v\u00e0 hi\u1ec3n th\u1ecb th\u00f4ng b\u00e1o\u00a0<strong>Ph\u00e1t h\u00e0nh th\u00e0nh c\u00f4ng<\/strong>.<\/p>\n<p style=\"text-align: justify;\"><img decoding=\"async\" class=\"alignnone wp-image-2095 size-large\" src=\"\/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_07-1-1024x505.jpg\" alt=\"\" width=\"1024\" height=\"505\" srcset=\"\/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_07-1-1024x505.jpg 1024w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_07-1-300x148.jpg 300w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_07-1-768x378.jpg 768w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_07-1-50x25.jpg 50w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_07-1-1536x757.jpg 1536w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_07-1-60x30.jpg 60w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_07-1-100x49.jpg 100w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_07-1.jpg 1644w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p style=\"text-align: justify;\"><strong>B\u01b0\u1edbc 4:<\/strong>\u00a0Ki\u1ec3m tra k\u1ebft qu\u1ea3:<\/p>\n<ul style=\"text-align: justify;\">\n<li>Nh\u1ea5n\u00a0<strong>Chat ngay<\/strong>, h\u1ec7 th\u1ed1ng m\u1edf h\u1ed9i tho\u1ea1i tr\u00ean Zalo OA \u0111\u1ec3 ki\u1ec3m tra AI ph\u1ea3n h\u1ed3i<\/li>\n<li>Ho\u1eb7c sao ch\u00e9p\u00a0<strong>link chatbot<\/strong>\u00a0(n\u1ebfu c\u00f3) \u0111\u1ec3 chia s\u1ebb cho kh\u00e1ch h\u00e0ng<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><img decoding=\"async\" class=\"alignnone wp-image-2097 size-large\" src=\"\/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_08-1024x540.jpg\" alt=\"\" width=\"1024\" height=\"540\" srcset=\"\/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_08-1024x540.jpg 1024w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_08-300x158.jpg 300w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_08-768x405.jpg 768w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_08-50x26.jpg 50w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_08-1536x810.jpg 1536w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_08-60x32.jpg 60w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_08-100x53.jpg 100w, \/agentwork\/wp-content\/uploads\/2026\/04\/Phat_hanh_nhan_vien_AI-tren_zalo_oA_08.jpg 1645w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h3 style=\"text-align: justify;\"><strong>3. L\u01b0u \u00fd<\/strong><\/h3>\n<ul style=\"text-align: justify;\">\n<li>T\u00e0i kho\u1ea3n Zalo d\u00f9ng \u0111\u1ec3 k\u1ebft n\u1ed1i ph\u1ea3i l\u00e0\u00a0<strong>t\u00e0i kho\u1ea3n qu\u1ea3n l\u00fd Zalo OA<\/strong>\u00a0c\u1ee7a doanh nghi\u1ec7p<\/li>\n<li>Zalo OA c\u1ea7n \u0111\u01b0\u1ee3c\u00a0<strong>x\u00e1c th\u1ef1c v\u00e0 n\u00e2ng c\u1ea5p g\u00f3i<\/strong>\u00a0\u0111\u1ec3 s\u1eed d\u1ee5ng \u0111\u1ea7y \u0111\u1ee7 API<\/li>\n<li>N\u00ean ch\u1ecdn\u00a0<strong>khung gi\u1edd ph\u00f9 h\u1ee3p<\/strong>\u00a0v\u1edbi th\u1eddi gian v\u1eadn h\u00e0nh; n\u1ebfu c\u1ea7n h\u1ed7 tr\u1ee3 li\u00ean t\u1ee5c, ch\u1ecdn\u00a0<strong>C\u1ea3 ng\u00e0y (00:00 \u2013 23:59)<\/strong><\/li>\n<li>C\u00f3 th\u1ec3\u00a0<strong>ng\u1eaft k\u1ebft n\u1ed1i ho\u1eb7c thay \u0111\u1ed5i OA<\/strong>\u00a0b\u1ea5t k\u1ef3 l\u00fac n\u00e0o t\u1ea1i m\u1ee5c qu\u1ea3n l\u00fd k\u00eanh<\/li>\n<li>Sau khi ph\u00e1t h\u00e0nh, n\u00ean\u00a0<strong>ki\u1ec3m tra th\u1ef1c t\u1ebf b\u1eb1ng Chat ngay<\/strong>\u00a0\u0111\u1ec3 \u0111\u1ea3m b\u1ea3o AI ph\u1ea3n h\u1ed3i \u0111\u00fang n\u1ed9i dung<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>1. T\u1ed5ng quan B\u00e0i vi\u1ebft n\u00e0y h\u01b0\u1edbng d\u1eabn anh\/ch\u1ecb\u00a0k\u1ebft n\u1ed1i v\u00e0 ph\u00e1t h\u00e0nh nh\u00e2n vi\u00ean AI tr\u00ean Zalo Official Account (OA) \u0111\u1ec3 AI t\u1ef1 \u0111\u1ed9ng ph\u1ea3n h\u1ed3i tin nh\u1eafn kh\u00e1ch h\u00e0ng tr\u00ean Zalo. N\u1ed9i dung g\u1ed3m:\u00a0k\u1ebft n\u1ed1i Zalo OA,\u00a0c\u1ea5p quy\u1ec1n truy c\u1eadp, v\u00e0\u00a0thi\u1ebft l\u1eadp th\u1eddi gian ho\u1ea1t \u0111\u1ed9ng \u0111\u1ec3 ph\u00e1t&#8230;<\/p>\n","protected":false},"author":17,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"ht-kb-category":[81],"ht-kb-tag":[],"class_list":["post-1357","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-phat-hanh-nhan-vien-ai-phuc-vu-khach-hang"],"acf":[],"_links":{"self":[{"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb\/1357","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/agentwork\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/agentwork\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"\/agentwork\/wp-json\/wp\/v2\/comments?post=1357"}],"version-history":[{"count":3,"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb\/1357\/revisions"}],"predecessor-version":[{"id":4965,"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb\/1357\/revisions\/4965"}],"wp:attachment":[{"href":"\/agentwork\/wp-json\/wp\/v2\/media?parent=1357"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb-category?post=1357"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb-tag?post=1357"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}