{"id":1071,"date":"2026-04-07T03:36:08","date_gmt":"2026-04-07T03:36:08","guid":{"rendered":"\/agentwork\/?post_type=ht_kb&p=1071"},"modified":"2026-07-21T09:50:13","modified_gmt":"2026-07-21T09:50:13","slug":"quan-ly-hoi-thoai-giua-nhan-vien-ai-voi-can-bo-nhan-vien","status":"publish","type":"ht_kb","link":"\/agentwork\/knowledge-base\/quan-ly-hoi-thoai-giua-nhan-vien-ai-voi-can-bo-nhan-vien\/","title":{"rendered":"Qu\u1ea3n l\u00fd h\u1ed9i tho\u1ea1i gi\u1eefa nh\u00e2n vi\u00ean AI v\u1edbi c\u00e1n b\u1ed9, nh\u00e2n vi\u00ean"},"content":{"rendered":"

1. T\u1ed5ng quan<\/strong><\/h3>\n

B\u00e0i vi\u1ebft n\u00e0y h\u01b0\u1edbng d\u1eabn anh\/ch\u1ecb c\u00e1ch theo d\u00f5i c\u00e1c n\u1ed9i dung trao \u0111\u1ed5i gi\u1eefa c\u00e1c nh\u00e2n vi\u00ean AI\u00a0 N\u1ed9i b\u1ed9 v\u1edbi c\u00e1n b\u1ed9 nh\u00e2n vi\u00ean trong c\u00f4ng ty.<\/p>\n

\u0110\u1ed1i t\u01b0\u1ee3ng \u00e1p d\u1ee5ng:<\/strong>\u00a0Qu\u1ea3n tr\u1ecb vi\u00ean, Qu\u1ea3n l\u00fd b\u1ed9 ph\u1eadn, Qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1.<\/p>\n

2. H\u01b0\u1edbng d\u1eabn th\u1ef1c hi\u1ec7n<\/strong><\/h3>\n

2.1. Ch\u1ecdn nh\u00e2n vi\u00ean AI n\u1ed9i b\u1ed9 c\u1ea7n xem h\u1ed9i tho\u1ea1i<\/h4>\n

1. V\u00e0o m\u1ee5c Nh\u00e2n vi\u00ean AI<\/strong>, ch\u1ecdn v\u00e0o tab\u00a0N\u1ed9i b\u1ed9<\/strong>, ch\u1ecdn nh\u00e2n vi\u00ean AI c\u1ea7n xem h\u1ed9i tho\u1ea1i.<\/p>\n

\"\"<\/p>\n

3. Nh\u1ea5n ch\u1ecdn tab H\u1ed9i tho\u1ea1i<\/strong>. H\u1ec7 th\u1ed1ng s\u1ebd hi\u1ec3n th\u1ecb danh s\u00e1ch c\u00e1c cu\u1ed9c h\u1ed9i tho\u1ea1i li\u00ean quan \u0111\u1ebfn nh\u00e2n vi\u00ean AI \u0111\u00f3 \u1edf c\u1ed9t b\u00ean tr\u00e1i.<\/p>\n

\"\"<\/p>\n

2.2. Theo d\u00f5i h\u1ed9i tho\u1ea1i gi\u1eefa nh\u00e2n vi\u00ean AI v\u1edbi c\u00e1n b\u1ed9 nh\u00e2n vi\u00ean<\/h4>\n

\u0110\u1ec3 xem chi ti\u1ebft n\u1ed9i dung trao \u0111\u1ed5i gi\u1eefa m\u1ed9t nh\u00e2n vi\u00ean AI c\u1ee5 th\u1ec3 v\u1edbi c\u00e1n b\u1ed9 nh\u00e2n vi\u00ean, anh\/ch\u1ecb th\u1ef1c hi\u1ec7n nh\u01b0 sau:<\/p>\n

1. Nh\u1ea5n v\u00e0o m\u1ed9t cu\u1ed9c h\u1ed9i tho\u1ea1i c\u1ee5 th\u1ec3, h\u1ec7 th\u1ed1ng s\u1ebd hi\u1ec3n th\u1ecb khung chat chi ti\u1ebft \u1edf c\u1ed9t b\u00ean ph\u1ea3i.<\/p>\n

\"\"<\/p>\n

2. C\u00f3 s\u1eed d\u1ee5ng t\u00ednh n\u0103ng t\u00f3m t\u1eaft h\u1ed9i tho\u1ea1i \u0111\u1ec3 xem t\u1ed5ng quan n\u1ed9i dung trao \u0111\u1ed5i qua l\u1ea1i gi\u1eefa c\u00e1n b\u1ed9 v\u1edbi nh\u00e2n vi\u00ean v\u00e0 AI, qua \u0111\u00f3 anh\/ch\u1ecb c\u00f3 th\u1ec3 \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng ph\u1ea3n h\u1ed3i c\u1ee7a AI \u0111\u1ed1i v\u1edbi c\u00e1c y\u00eau c\u1ea7u n\u1ed9i b\u1ed9.<\/p>\n

3. Nh\u1ea5n v\u00e0o m\u1ee5c \u1ea2nh, file, link<\/strong> \u0111\u1ec3 xem nhanh c\u00e1c t\u1ec7p \u0111\u00ednh k\u00e8m nh\u01b0 trong cu\u1ed9c h\u1ed9i tho\u1ea1i.<\/p>\n

\"\"<\/p>\n

4. Anh\/ch\u1ecb c\u00f3 th\u1ec3 nhanh ch\u00f3ng t\u00ecm th\u1ea5y h\u1ed9i tho\u1ea1i c\u1ea7n thi\u1ebft b\u1eb1ng c\u00e1ch t\u00ecm ki\u1ebfm theo t\u00ean, n\u1ed9i dung chat ho\u1eb7c s\u1eed d\u1ee5ng b\u1ed9 l\u1ecdc theo kho\u1ea3ng th\u1eddi gian.<\/p>\n

\"\"<\/p>\n

3. L\u01b0u \u00fd<\/strong><\/h3>\n
    \n
  • Anh\/ch\u1ecb c\u1ea7n \u0111\u1ea3m b\u1ea3o \u0111\u00e3 ch\u1ecdn \u0111\u00fang tab\u00a0N\u1ed9i b\u1ed9<\/strong>\u00a0\u0111\u1ec3 tr\u00e1nh nh\u1ea7m l\u1eabn v\u1edbi c\u00e1c h\u1ed9i tho\u1ea1i h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng \u1edf tab\u00a0B\u00ean ngo\u00e0i<\/strong>.<\/li>\n
  • Khi ph\u00e1t hi\u1ec7n AI cung c\u1ea5p th\u00f4ng tin kh\u00f4ng ch\u00ednh x\u00e1c ho\u1eb7c kh\u00f4ng \u0111\u00fang k\u1ef9 n\u0103ng \u0111\u00e3 thi\u1ebft l\u1eadp, anh\/ch\u1ecb c\u1ea7n ki\u1ec3m tra l\u1ea1i d\u1eef li\u1ec7u n\u1ea1p v\u00e0o cho nh\u00e2n vi\u00ean AI \u0111\u00f3 \u0111\u1ec3 \u0111i\u1ec1u ch\u1ec9nh.<\/li>\n
  • Khi th\u1ef1c hi\u1ec7n t\u00ecm ki\u1ebfm cu\u1ed9c h\u1ed9i tho\u1ea1i, anh\/ch\u1ecb n\u00ean nh\u1eadp c\u00e1c t\u1eeb kh\u00f3a ng\u1eafn g\u1ecdn v\u00e0 ch\u00ednh x\u00e1c \u0111\u1ec3 k\u1ebft qu\u1ea3 tr\u1ea3 v\u1ec1 c\u00f3 \u0111\u1ed9 li\u00ean quan cao nh\u1ea5t<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

    1. T\u1ed5ng quan B\u00e0i vi\u1ebft n\u00e0y h\u01b0\u1edbng d\u1eabn anh\/ch\u1ecb c\u00e1ch theo d\u00f5i c\u00e1c n\u1ed9i dung trao \u0111\u1ed5i gi\u1eefa c\u00e1c nh\u00e2n vi\u00ean AI\u00a0 N\u1ed9i b\u1ed9 v\u1edbi c\u00e1n b\u1ed9 nh\u00e2n vi\u00ean trong c\u00f4ng ty. \u0110\u1ed1i t\u01b0\u1ee3ng \u00e1p d\u1ee5ng:\u00a0Qu\u1ea3n tr\u1ecb vi\u00ean, Qu\u1ea3n l\u00fd b\u1ed9 ph\u1eadn, Qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1. 2. H\u01b0\u1edbng d\u1eabn th\u1ef1c…<\/p>\n","protected":false},"author":17,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"ht-kb-category":[75],"ht-kb-tag":[],"class_list":["post-1071","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-quan-ly-nhan-vien-ai-phuc-vu-noi-bo"],"acf":[],"_links":{"self":[{"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb\/1071","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/agentwork\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/agentwork\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"\/agentwork\/wp-json\/wp\/v2\/comments?post=1071"}],"version-history":[{"count":4,"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb\/1071\/revisions"}],"predecessor-version":[{"id":4975,"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb\/1071\/revisions\/4975"}],"wp:attachment":[{"href":"\/agentwork\/wp-json\/wp\/v2\/media?parent=1071"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb-category?post=1071"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/agentwork\/wp-json\/wp\/v2\/ht-kb-tag?post=1071"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}